Itunes could not connect to iphone because pairing record is missing???

I have just upgraded to iphone 4s from iphone 4 and when i connect it to my itunes i get the message "itunes could not connect to iphone 'iphone' because pairing record is missing. Any clues what i've missed???
Also my when i try to backup my iphone 4 to icloud it keeps stopping saying 'incomplete'???

Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

Similar Messages

  • ITunes could not connect to iPhone because unknown error (0XE8000001)

    Anyone getting this error? iTunes could not connect to iPhone because unknown error occurred (0XE8000001)

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • HT1766 could not restore back up because pairing record is missing????

    Trying to restore myh backup to my iphone and its telling me it can not restore because pairing record is missing????? HELP

    Follow the advice in this link:  http://www.ajaykumarsingh.com/ipad-2/itunes-could-not-connect-to-the-ipad-becaus e-the-pairing-record-is-missing.html

  • ITunes could not connect this iPhone because of unknown error occurred (0xE000003)

    Having trouble with my iPhone 4 and my mother's iPhone 3GS, any answer to how to make it connect to iTunes,
    Thanks

    Did you already try the suggestions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • I just got a new iphone 4 and when i plug it into my computer it comes up in itunes saying"itunes could not connect to iphone because it is locked with a passcode. you must enter your passcode into your iphone before it can be used on itunes" what do i do

    please someone tell me what to do i have no idea where to put in the passcode let alone know what it is! and i need it because i need to sync all my contacts and apps and everything onto this new iphone

    You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808

  • TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

    I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

    Do you still get that one if you restart the PC and try to connect again?

  • Itunes could not back up iphone because backup could not be saved on the PC

    I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
    I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
    Can you please let me know what to do.I dont know want to restore to factory settins

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • - itunes could not backup the iphone because the iphone disconnected -

    - Hi -
    - i'm Seeking Help for a Problem i am Encountering When Connecting my iPhone to iTunes... -
    - iTunes Will Not Backup my iPhone - & Gives me the Following Error Message:
    itunes could not backup the iphone because the iphone disconnected
    - i Get this Message Even though the iPhone Remains Physically Connected via USB -
    - i am Using:
    - iTunes Version - 9.0.2 -
    - iPhone 3GS - 32GB - O.S - 3.1.2 - (NOT JAILBROKEN) -
    - i am Able to Sync the Device... - It's Just the Backup Procedure that is Failing -
    - Any Advice Please - (?)
    - Thanks -
    D.

    Thanks for Your Continued Help... -
    - I Have Managed to Make a Backup for the 1st Time Since October 25 2009 This Afternoon... - but am Now Again Unable to Make a New Subsequent Backup - i am Confronted with the Persisting Error Message of a Disconnect -
    - i Don't Know How i Managed to Get the Device to Make a Back-Up this Afternoon - but it is Filed Under the Devices Menu in iTunes - Along With 2 Previous Backups -
    - All Backups Listed are Detailed Below:
    iPhone - Today 13:58
    iPhone - 25 Oct 2009 19:53 - 25/10/2009 19:53
    iPhone - 7 Aug 2009 15:32 - 07/08/2009 15:32
    - i Remember that on the Evening of 25 Oct 2009... - for Some Unknown Reason... - i Lost All of my SMS from iPhone - Just Disappeared - Everything Else Remained & Was Fine -
    - i Tried Various things to Remedy the Missing SMS Problem - & was Unsuccessful in Restoring the Lost Messages -
    - i Then Did a Factory Restore of the Device to Initialize the iPhone -
    - i was Annoyed by Not Being Able to Recover those SMS... -
    - i'm Guessing though that those SMS Could be Stored in the Older Backups i Have Listed... - (?)
    - & so i Do Not Wish to Lose those Backups... - so i'm Wondering if there Would be a Way to Make a Copy of the 3 Backups i Have Listed Under Devices Before i Delete Any - (?)
    - Thanks Again -
    D.

  • TS2529 iTunes  could not backup the iphone because an error occurred

    I have iphone 4S 64GB. When I tried to backup today I get the message :  "Itunes  could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

    Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
    There is no any error code.
    At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
    Thanks

  • ITunes could not restore the iphone because an error occurred -1

    Hello,
    After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
    Any help ?
    Thx

    Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
    1. Restarted my laptop.
    2. Restarted my iphone
    Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
    I selected the option and it worked.
    You can also refer to following urls:
    1. http://support.apple.com/kb/ts2529
    2. Check for Resolution step and click the line "how to restart your ios device"
    Hope it helps.

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • HT1414 I just got a replacement iPhone 5 (64MB) for one with a cracked face, and tried to restore it.  Got an error message saying the iTunes could not restore the iPhone because not enough free space is available on the iPhone.  Now what?

    I just replaced my iPhone 5 because of a cracked face.  I backed up the old phone to iTunes.  When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone.  Now what?
    I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this.  They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.

    I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!

  • HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

    I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
    I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
    Any advice would be much appreciated.

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".  I just purchased the iPhone 4S today so I know it's not the phone.  How can I get my information back?

    If it's corrupt, generally it would be lost.
    However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
    Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
    Good luck in retrieving that information.

  • Itunes could not restore the iphone because a session could not be started with the iphone

    Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However,  I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.

    Hello brendalhl,
    After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
    "... a session could not be started."
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

Maybe you are looking for

  • My Ipod Touch 4G won't scroll. How do I fix it?

    I just bought a refurbished 8GB 4G Ipod Touch and the screen won't scroll. I'm unable to change to the settings, which is really obnoxious because they are currently stuck on double tap selection and it says everything you highlight or click on. PLEA

  • How to recover a replaced folder

    Let's suppose you have the folder structure bellow: folderA1 - folderB .folderC1 .folderC2 folderA2 -folderB .folderC3 Then, use the Finder to drag folderB from folderA2 to folderA1. You will be asked whether you want to replace folderA1's folderB. C

  • User settings and mobileme account removed upon user logout/login

    On several occasions my touchpad settings and format settings (system preferences/international) had suddenly changed.(i.e. "tap to click", "drag" and "drag lock" all changed and so does the format from UK to USA). On these occasions I am also thrown

  • Cannot create view with parameter bindings

    Hi, I'm trying to create this view in SQLPlus: SELECT order_no, SUM(cut_qty), SUM(received_qty) FROM ( SELECT order_no, cut.dated, DECODE(cut.bimetallic, 'F', cut.quantity, cut.quantity/2) cut_qty,0 AS received_qty FROM cut_shop_orders_dated cut WHER

  • Stuttering playback after export

    Hi, Sorry if such a question has been answered elsewhere but I have looked around for the past few hours and been unable to find an answer. However I am new to Adobe Premiere Pro (and video editing in general really) so perhaps I am missing something