Itunes could not connect to itunes store - an Unknown Error Occured (502 )
PLEASE HELP !!!!!
For the last 3 days I have been trying to login to the itunes store, but have recieved the message "Itunes could not connect to itunes store - an unknown error occured (502)" each and every time. Can someone please tell me why this is happening and what I can do to fix the problem. I would really like to download some games onto my Ipod, but am having no luck.
Thanks
Elizabeth
Windows XP
I have been getting the "cannot access" result for several days, even trying again repeatedly throughout the day and night. It may have started after the last Windows security update. I have not changed anything else on my system prior to this happening, nor have either of the ISP's I use. I agree "something" must have changed, but there seem to be a lot of other people experiencing this same problem. If you are one of them, did it start after applying the Windows update?
Similar Messages
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Help... itunes could not connect to this iphone. an unknown error occured (OxE8000084)
trying to sync my ipod and now this is what it say.. itunes could not connect to this iphone. an unknown error occured (OxE8000084)
Perhaps this support article will help:
http://support.apple.com/kb/TS3221
If not, check out the several other threads on the problem, some of which are listed under "more like this" at the right. You might find additional suggestions in one of those.
Regards. -
itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?
http://support.apple.com/kb/ts3221
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ITunes could not connect this iPhone because of unknown error occurred (0xE000003)
Having trouble with my iPhone 4 and my mother's iPhone 3GS, any answer to how to make it connect to iTunes,
ThanksDid you already try the suggestions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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My ipod is exactly 2 years old, and it has nothing to do with the cable connecting it to the computer for all I know.
See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50 -
I can't seem to sync my iPhone to my computer; I keep getting this message: "iTunes could not connect to the iPhone because an error occurred while reading from this device." I get the same message with my iPad, even though they all share the same account. What can I do?
This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
i am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
See if that fixes your problem. -
ITunes could not copy [song title] because an unknown error occurred (-54)
For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
Any help is greatly appreciated, and thanks in advance.Try:
https://discussions.apple.com/message/18687758#18687758
https://discussions.apple.com/message/19573110#19573110
https://discussions.apple.com/message/20050391#20050391 -
TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??
I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!
1.Update your Quicktime
2.If you have local Admin rights righ click Flash and try "Run as administrator"
When trying to export a MOV file
Are you importing a mov file and having trouble to export to swf/mov
or
do you mean you have an animtion you want to export to Quicktime? -
and i cant restore because my music and stuff are not on itune because i restored my computer
Turn your iPhone to a DFU mode and restore it
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Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
I installed itunes 10.5 in my PC to sync with my ipod touch $G but it's giving me error message that itunes could not connect to itunes store..."make sure network is active and try again." I'm connected to internet though so I don't understand please help!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please! thanx
Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
B-rock
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