Itunes could not connect to itunes store. an unknown error occurred (0x80090318) make sure your network connection in active and try again

i can not get itunes to connect

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

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Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

Problem login to Itunes store in window 7, it keep pop up 'itunes could not connect to the itunes store.An unknown error occurred (0x80090318). Make sure your network conenction is active and try again.

This problem is confusing me and i can't login since the day i bought and i'm using iphone 6.

Greetings AndrewwChinnn,
It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD

Getting error message when attempting to access iTunes store. UNknow error occurred (0x800903318). make sure your netwrok connection is active.

In iTunes software get error message when attempting to access iTunes Store. Could not connect. Unknown error occurred (0xx800903318). Make sure your network connection is active and try again...NG

Hello there,
Thanks for using Apple Support Communities.
Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Cheers,
Alex H.

ITunes could not copy [song title] because an unknown error occurred (-54)

For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
Any help is greatly appreciated, and thanks in advance.

Try:
https://discussions.apple.com/message/18687758#18687758
https://discussions.apple.com/message/19573110#19573110
https://discussions.apple.com/message/20050391#20050391

TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??

I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!

1.Update your Quicktime
2.If you have local Admin rights righ click Flash and try "Run as administrator"
When trying to export a MOV file
Are you importing a mov file and having trouble to export to swf/mov
or
do you mean you have an animtion you want to export to Quicktime?

HT203200 Cannot connect to Itunes store. Error -54. Make sure your network connection is active and try again.

I'm connected on the internet. I checked troubleshooting and couldn't find anyone with similar Error.(Error -50 was closest i found but did not apply)
What next?

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

TS1368 "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." This article will guide you through the basic troubleshooting for the iTunes Store

"iTunes could not connect to the iTunes Store. Make sure your network connceiton is active anr try again

all network conection is working very well

Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

TS1368 Error message in iTunes: "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again.".

Since I upgraded my anti-virus software to Trend Micro 2013, I now get this error message:
"iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."
My internet connection is working fine. I suspect it is related to my anti-virus upgrade.
Any ideas?

Definitely try disabling anti virus software then try iTunes.
Can't connect to the iTunes Store

Error message we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active

Can Anyone help with this message which occurs when I am trying to update my iMatch, it says "gathering information about your library" & then after a few mins when the progress band gets almost to the end, I get the message "we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active & try again"
Support has told me that its a problem with my connection, but I disagree, how come I can download countless songs from iTunes without ever getting this message, I think they are bullsh***g me to get rid of me.
I have even followed their advice & totally disabled all my antivirus, adwatch & firewall software & it still does it.
Can anyone help with this

Hi mate, well I really dont know why but last night it started to work out of the blue, you might want to check yours again as they may have fixed a bug??
I did absoultely nothing different yesterday to make it start working, I had previously disabled all my antivirus, firewall, anti tracker etc etc & it didnt sort it.
The only thing that happened yesterday was my laptop went dead flat & I had to a reboot (dont choose System Resume, which I normally do) I chose the other option in error & had to wait nearly an hour whilst my PC "repaired files etc" & it also downloaded a load of updates (had that message "dont power off, as updates are in progress")
I really dont know if that sorted the issue or Apple fixed the bug yesterday but its working.
Good luck

Does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please!

does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please! thanx

Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
B-rock

HT1768 itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again.

I keep getting this error message when I try to log into Itunes, has anyone else seen this error? If so how did you fix it?
Itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, and try again.

Have you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.

Itunes could not connect to itunes store. an unknown error occurred (0x80090318) make sure your network connection in active and try again

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