ITunes could not connect to the iPad "iPad" because the pairing record is missing.

what does this mean and how do I fix it?

I unplugged the iPad, and realized it was no longer bricked (didn't mention that but the failed 5.0 update bricked it, hence the restore attempt). Once unplugged, it was in setup mode for iOS5.0. I went ahead and humored the process, and it prompted if I wanted to restore once setup. We'll see how it goes, but right now it's going through the "Restoring iPad from backup".

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ITunes could not sync calendars to ---'s iPhone because the sync server failed to sync the iPhone

iTunes could not sync calendars to ---'s iPhone because the sync server failed to sync the iPhone. How can this be resolved? I can figure out if the sync server failed to sync then iTunes would not sync the calendars. Everything syncs on my iPad mini 3 wifi and my iphone syncs my contacts but not the calendars. So what gives?

Brenden,
thanks for the reply, but the troubleshooting tips seemed to concentrate on 'Lion"," Snow Leopard" and the like, I haven't a clue what any of that is. I am using Windows 7 Pro with Service Pack 1 on my desktop and my iPhone is using iOS 8.1.2, as is my iPad mini. As I said on my previous post, syncing on my iPad mini works fine, It is just the iPhone that fails to sync the calendars. Hopefully a solution can be found as it is difficult to keep things synced on my iPad and then have to add everything manually onto my iPhone.
Jack

Itunes could not sync mail account ... because the iphone canceled the sync

Hello
I get the error "Itunes could not sync mail account to the Iphone "........" because the iphone canceled the sync
Calendar, Bookmarks, Music and Video are Syncing ok
Strange !!
Any Idea ?
Best
Cyril

i had a similar mail sync issue with a pop3 business account. i think the issue was i deleted the account from my iphone instead of removing it thru itunes. this was causing the canceled mail sync error with any changes to my syncable mail accounts to my iphone. so, i went it and re-added that pop3 account and it solved the problem. it now syncs everytime and allows me to make changes to which accounts i want on my iphone....which wasn't happening before.

Itune could not back up "... iPhone", because the backup was corrupt or not compatible with the iphone

Hi, guys. For some days, when i try to sync my iPhone, the itune show me this command prompt "itune could not back up "..... iPhone", because the backup was corrupt or not compatible with the iphone". I don't know why this msg is showing. If anyody know any solution please help me. I am very worried.

Hi!
I´ve tried everything listed in http://support.apple.com/kb/ts2529 but with no luck.
I can use the backup from my old iPhone4 but my most recent one from the 5S itself, before the ios update, always reports the same error.
Any suggestions?
Thanks!

Itunes could not connect to iphone timed out

after connecting
phone to iTunes I get this
itunes could not connect to iphone timed out

Hello lawrenceledesma,
The article linked below details a number of steps that can help resolve this error.
iTunes: Resolve USB-related alerts
http://support.apple.com/kb/TS5254
Cheers,
Allen

When trying to sync my iPad I am getting a message stating " iTunes could not connect to the iPad "iPad" because an error occurred while reading the device

When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device

Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
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I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

Quit iTunes, restart your computer, reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1212 My ipad displays the message ipad is disabled- connect to itunes. When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!

When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!

Hi mChelle,
Follow the instructions that best apply to your situation in the link below:
http://support.apple.com/kb/HT1212
Cheers,
GB
Oh - I see that you have that article linked to your post above. Read the entire paragraph in item #1. It tells you what to do if it is asking for a passcode.

Itunes could not connect to the ipad because an invalid response was received from the device

Hello
I just installed the maximus v extreme motherboard with a ocz vertex 4 ssd with windows 7 x64. Installation was fine and installing drivers went without a hitch. Re-installing the software i use went fine as well.
However, when i went to use iTunes( v10.7) to sync my ipad i got an error message saying:
"Itunes could not connect to the ipad because an invalid response was received from the device"
I then connected my ipod nano to see if it will cause the same error, but it worked fine. So i tried an iphone and the same error I got for my ipad came up.
I tried reinstalling the usb drivers, but the same error came up. I also updated BIOS to the latest version, but the error still came up. I also reinstalled itunes numerous times and still got the error. I reinstalled and updated all drivers as well. Again this did not fix the issue. I also tried to run itunes in vista compatability and xp compatability mode. Again this did not fix the issue.
I have also followed all the steps apple recommends to do on their website with regards to this issue, again it did not fix the issue.
It is a real pain as everything else works like a dream! Is there anything i can do to get itunes to work properly on my pc?
Thank you for your help!
System specs:
asus rampage v extreme motherboard
OCZ vertex 4 SSD
8 Gb DDR3 RAM (1600 mHz)
windows7 x64
Intel i7 3.5Ghz 1155
nvidia GTX295 (x2 running in Sli)

I fixed this problem. Believe the problem is iOS 7 incompatibility with older iTunes Versions on older MacOS systems or platforms.
My iPad 2 would no longer sync with my old PowerPC Mac mini running MacOS. My iPhone 3GS synced fine. IPad2 updated to iOS 7 which doesn't run on my iPhone 3GS. Error message for iPad sync problem was "invalid response received from iPad" out of iTunes. I then applied update iOS 7.1.2 to iPad and error message changed to indicate this version of iTunes not supported, use 11.1.
iPad 2 used to sync prior to iOS 7 installation.
Research on Apple web site shows iOS 7 on iPhones and iPads does not support older MacOS and iTunes versions.
Upgraded with new Mac mini and iTunes 11.1 and MacOS 10.9.2. (put this off as long as I could. )
all good now.

ITunes could not connect to the iPad "Micah's iPad Air" because the device timed out.

After using my ipad air for the last week, I plugged it in for the first time to back up some videos. I get this message: iTunes could not connect to the iPad “Micah's iPad Air” because the device timed out. Any ideas?

Eject your iPad if you haven't already done so. Quit iTunes and restart your computer. Reboot your iPad and then try again, use another USB port on your computer, of you have another free port available,
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT201263 itunes could not connect to the iPad because it is locked with a passcode. I don't have the computer where I last sync

itunes could not connect to the iPad because it is locked with a passcode. I don't have the computer where I last sync

Actually I'm the nanny of a 6 year old girl. And is her iPad, my boss needs that this iPad work again because the little girl is making everybody crazy. Please helpppppppp

I bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me

i bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me !!?

Your iPad is syncd with iTunes on your computer and your iTunes account controls what's in your iPad. Previously it must have been sync'd with another person's iTunes account in which case you need to completely clear it out to make it your own.
Go to Settings > General > Reset (at bottom) > Erase All Content and Settings
Then plug it into your computer and restore it with YOUR iTunes account.
Or if your have an iTunes account already setup under your name with your own apps and media -
Plug it into your computer, open iTunes if it doesn't open automatically and on your iPad page, click Restore
Let it proceed. Then the iPad will no longer be looking for someone else's account.

I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad

I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad because it is saying "connect to iTunes". Can anybody help?? It is on the new iPad.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

ITunes could not connect to the iPad because it is locked with a passcode.

I just bought a 64GB iPad in France on my journey. In Denmark we haven't got it yet, so there's no support for me yet...
In the french store they let me connect to iTunes on one of their Macs, so I could enter my new iPad. Then I played with it the rest of the day (didn't sync with my MacBook, cause it is being fixed) and also put in a pascode as I do with all my devices.
Next morning when I turned it on, it only showed the "connect to iTunes" symbol again, as if it was new. And when I connect to iTunes, iTunes only says "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your pascode on the iPad before it can be used with iTunes"...
And that is a contradiction! I can't do what the iPad says and i can't do what iTunes says...
Any ideas? Any ways to reset it other than by holding down both buttons at a time, because I have tried that already.
Hopefully someone can help me, I really want to be able to use my new iPad

pathfinder172Jun 1, 2014 8:05 AM Re: iTunes could not connect because it is locked with a passcode...?
Re: iTunes could not connect because it is locked with a passcode...?in response to rhmcolvin
I have a much easier possible solution!!
I had this same issue, trying to connect my new iPhone 5s to my Windows computer's iTunes. I was getting two different error messages:
- iTunes could not connect to the iphone because it is locked with a passcode
- iTunes could not connect to the iphone because the device timed out
I found this thread, but did not like the idea of having to restore my iPhone and losing all my settings/data on the phone. After trying several different things, I discovered that I had 5 devices listed under my "Devices" that were authorized, so the real issue was that I had reached my limit. I had several issues with my old iPhone 5s, and had to have it replaced twice. As a result, I had several old iPhones listed under devices that I no longer had. Erasing those solved the problem, and my new phone connected just fine to iTunes. To get rid of the old devices, you can:
Open iTunes
-> click on "store" in the upper left corner
     -> from the drop-down menu, select "view account"
          -> enter your password
               -> under "iTunes in the Cloud", click on the blue "Manage Devices >"
                    -> remove any old devices
This solved my problem. Hope it helps others as well!

HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Error message "itunes could not connect to the ipad because an invalid response was received from the device".

Hi, I am having problems with itunes and my ipad........
I can use my ipad on my laptop but it will not connect to my main PC, I get the error message:
"itunes could not connect to the ipad because an invalid response was received from the device"
I have done all the Apple support ideas including re-installing itunes twice but no joy.
It used to work a week or so ago and no, I can't think of anything I have done which would have stopped it.
I have run msconfig and disabled everything but still no connection.
Anyone got any ideas?????

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom
Did you get an error message number? See this similar post.
https://discussions.apple.com/message/24102115#24102115

ITunes could not connect to the iPad "iPad" because the pairing record is missing.

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