Itunes could not connect to the iPhone "" because of an unknown error occur
New to iTunes and iPhone (3g 8gig black)...
Apple store was unable to activate the phone in the store...
I installed iTunes today 7.7.0.43 and plugged in phone and got the message:
itunes could not connect to the iPhone "" because of an unknown error occurred (0xE8000035).
Vista thinks I have a "Digital Still Camera" when i plug it in but the driver for the "Digital Still Camera" fails to install...
I rebooted the computer.
I restarted the iphone (Pushed top button then slide to power off and then pushed again to power on)
I reset the iphone (top and home button for 10-15 seconds till i saw apple logo)
any ideas?
ps - i tried calling 1-800-my-iphone but i was unable to get to a person - is their tech support always that crappy or just today since its launch day?
This may not make you feel any better, but it's not you, it's not your new phone, and it's not the way Apple normally works. It is extreme overload for today. I have one of the original iPhones, and today I tried to simply get the new software, and after all the download and firmware updating, I got the same message you did. It had persisted all day, and, I'm sorry to say, is likely to for the rest of the day. I'm on a Mac, so it's not a Vista thing, either. Other people I know who bought the new phone are also experiencing the same thing. Spread the word! Discourage anyone from upgrading today! Or they, too, will be WITHOUT A PHONE!!
Good luck to us all,
Shelley
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A Google search has found a number of other iPhone owners having the same problem, but no resolution. Anyone have a fix for this issue?Hi Annette, i think itunes keeps booting itself because either your ipad or iphone or ipod touch has 'Open iTunes when this ##### is connected' selected in its properties.
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This was doing the same thing to me. drove me mad.
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Louis -
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Itunes could not connect to this iphone because of an unknown error (0xE800007F)
Never experienced this before, but I've been having this issue constantly since installing iTunes 10.5 and iOS5. I get this error when my iPhone is on the same network, but not attached via USB. My iPad communicates and syncs with iTunes just fine.
When the iPhone is connected via USB, the error doesn't occur. I'm not even trying to sync with my iPhone when I get this error - iTunes just sees it on the network and gives me this error. Sometimes I have to close multiple instances of this error - up to 20 instances at times.
Thoughts?Hi Annette, i think itunes keeps booting itself because either your ipad or iphone or ipod touch has 'Open iTunes when this ##### is connected' selected in its properties.
to fix, connect whichever device you have to itunes using a cable, select the device in the left colmn and under the 'Summary' tab, deselect 'Open iTunes when this #### is connected'
This was doing the same thing to me. drove me mad.
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regards
Louis -
after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)
Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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I can't seem to sync my iPhone to my computer; I keep getting this message: "iTunes could not connect to the iPhone because an error occurred while reading from this device." I get the same message with my iPad, even though they all share the same account. What can I do?
This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
How i fix the problem on windows 7 itunes could not connect to the iphone because an invalid response was received from the device
take a look at https://discussions.apple.com/message/24243668#24243668. i had this problem and that solved it for me.
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why does my itunes say "Itunes could not connect to the iphone because the device timed out"? I just want to sync my iphone with my itunes. please help
If you are using a USB hub, don't. Connect directly to the computer. Disconnect all other USB devices except for keyboard and mouse.
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I cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your passcode on your iphone to connect with itunes.
appreciatedPlace the iPod in recovery mode and then restore the iPod to factory defaults/new iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
itunes could not connect to the iphone because it is locked with a passcode...
I hit this problem when updating my iPhone. I was about to put it in recovery mode (http://support.apple.com/kb/HT1808) and restore it but first I tried updating iTunes. Suddenly the phone sprang back into life!
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Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."
You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings. -
TS1567 iTunes could not connect to the iPhone because the the device timed out
iTunes could not connect to the iPhone because the the device timed out with iPhone4
Hello AAAN14,
The article linked below provides troubleshooting steps that can help resolve this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Cheers,
Allen
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