Itunes could not connect to the ipod touch because it is locked with a passcode. How do I put the passcode in?
itunes could not connect to the ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes. How do you do this when the ipod shows the cord and itunes on the screen?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
Similar Messages
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Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable
What version of iTunes is on the computer? You need at least 11.4.
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I just downloaded iTunes 11.0.3 on vista and it says iTunes could not connect to this iPod touch... Need help please
What is the exact wording of the error message?
Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
How do I fix this "iTunes could not connect to this iPod touch. Could not allocate a resource."
Believe I have my iPhone and iPod touch up to date, but now every time I plug in, I cannot update anything, and just get this message "iTunes could not connect to this iPod touch. Could not allocate a resource."
I have thrown out stuff in the Lockdown folder and done some things in Terminal app, but nothing fixes it.
Please help - thank you!See this post
https://discussions.apple.com/message/23433064#23433064 -
I remember my password. But the problem is that iPod is not giving me the screenwhere to enter the bloody password.
i stuck with the itune n usb on screen cant seem to get it off that screen reguardless i try reset at this point i dont care how it done i want to be able use my ipod again i think mine is a 32 gig 2nd gen but seem like the dianasic said it a 3rd geni cant do nothing im stuck on the same screen as pic b4 this but when i hook up to itune this what i get i cant unlock cuz im stuck with this
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hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Getting the following message when trying to sync 2nd gen i-touch "itunes could not connect to this ipod because an i\unknown error occurred (0xE8000065)
Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock -
I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
ITry this previous discussion:
https://discussions.apple.com/message/11240674#11240674 -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
"Itunes could not connect to this iPod"
When connecting my ipod touch to my pc, I get the following: "ITunes could not connect to this iPod. An unknown error occurred (OxE800000A).
This occurred after updating iTunes on my pc.See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Itunes could not connect to your ipod because it is lock with with a passcode
itunes could not connect to your ipod because it is lock with with a passcode.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht1808 -
ITunes could not connect to this iPod because an unknown error occurred
iTunes could not connect to this iPod because an unknown error occurred (0xE8000001)
Just had a hard drive problem, no idea why, but the macbookpro hd just went boom and the volume directory was shot took it down to the apple store and they re-installed everything.
tried to connect my iTouch and I get the error iTunes could not connect to this iPod because an unknown error occurred (0xE8000001)...
plus the iTouch does not show up on any of our 5 macs and gives the same error, but never did before.[Unknown error containing '0xE' when connecting|http://support.apple.com/kb/TS3221] has your error number listed. There are some fairly straightforward troubleshooting ideas.
Hope that solves your problem. -
Why isn't my IPOD showing up in itunes? Message recevied "itunes could not connect to this IPOD because an
unknown error occurred OxE8000003.See here: iOS: Unknown error containing '0xE' when connecting to a Windows PC
B-rock -
My iTunes is not connecting to my iPod Touch
I am having problems with my iTunes connecting to my iPod Touch. Can you help?
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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