ITunes could not connect to this iPhone.....

This error message appears on a regular basis:
iTunes could not connect to this iPhone because an unknown error occurred (0xE800007F).
And my iPhone 4S rarely syncs over wifi, even when plugged in with A/C power adapter.

I I have just tried stopping my AVG anti-virus software, stopping iTunes, then removed the iPhone drivers, re-booting my system with all the AVG services disabled, then pluging the iPhone back in to the system to allow the drivers to install without AVG.
Will see if this helps.
Rather than un-installing and re-installing iTunes, just open the Task Manager and select the Process tab. Stop the ATH.exe process.
Plug your iPhone back in and iTunes will recognize the phone.

Similar Messages

  • HT201269 I used iTunes to backup up my iPhone 4 version 7.0.6 bought a new iPhone 5 and when I connect the new phone I get "iTunes could not connect to this iPhone. You do not have permission."  How do I fix this issue?

    Itunes 11.1.5
    Mac OS X 10.7.5
    IPhone 4 7.0.6
    IPhone 5 7.0.6
    Ikeep getting this error when I attach the new phone.  After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac.  What do I need to do to get the new phone attached back to this itunes?
    iTunes could not connect to this iPhone. You do not have permission.

    Im having the same problem after installing ios7.1
    Checked the usb status and it sees an iphone ( 4s ) attached,
    Repaired disc permissions
    updated and reset iphone
    and itunes
    reinstalled mavericks from scratch
    phone alert saying " TRUST THIS COMPUTER?"
    hit trust
    same alert keeps appearing
    again and again
    itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
    what the actual F*** is going on and can anybody help ??????

  • I've got a problems with my Iphone 4, I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022)

    I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
    Are you guys facing the same problem?
    Let me know your opinions, solutions and even problems.
    Thank You !

    http://support.apple.com/kb/HT4137
    How to restore as new.
    and this for itunes message
    http://support.apple.com/kb/HT1808

  • IPhone 5 will not connect to brand new MBA/iTunes. Error message is "iTunes could not connect to this iPhone. Could not connect to the device."

    Hi!
    I've had my iPhone 5 for just over a year now, and I haven't really had any problems since iOS7 was installed. I had a PC, with no connectivity problems between any of my Apple devices. Then FINALLY, I purchased my very first Macbook Air 13". I set it all up, updated all the apps, and made sure it was good to go. My iPhone was really low on battery one day, and I just happened to have my USB for it handy and thought I would just plug it into my computer to charge it. I figured I worry about syncing it later as I hadn't really had time to set it all up with iTunes on the new computer.
    MY PHONE WENT CRAZY. It just started vibrating all over the table. Looking at the battery icon, it was flipping between charging and not charging, and occasionally the "do you trust this device" window would pop up on the screen, but it was still going crazy. iTunes opened up and these alerts saying "iTunes could not connect to this iPhone. Could not connect to the device." and "iTunes could not connect to this iPhone. This device is no longer connected." All it was doing at this point was using up even more battery. But then the iPhoto app opened by itself on my shiny new Macbook and the vibrating stopped. It was charging and syncing! But not having iPhotos before on a computer weirded me out i hadn't decided exactly what I wanted to do with it, I closed the app. The phone went nuts again. ***. On a different day, I was trying to sync it again, and it worked. But only long enough to back it up on the macbook. W.T.F.
    Plugging into any PC is no problem at all. The phone just connects and starts charging.
    I've tried just about everything. All of my software is up to date, both on the mac and iphone. The USB cord is fine. I've reset the macbook with it plugged in and not plugged in. I have uninstalled, and reinstalled iTunes with the phone plugged in and not plugged in. I've reset all the contents and settings on my iPhone, as well as did a hard reset with it plugged in and not plugged in. My iPad has no problem connecting and it also has iOS7. It's just so weird though, that it starts connecting/disconnecting interchangeably as soon as I plug it into the computer, even when all my apps are closed. All this is leading me to believe that it must be some sort of issue between the devices' communication to each other. But I'm not sure if it's an iPhone, MacBook, or iTunes issue!
    HHHHEEEEELLLLLLPPPPP!!!!!

    I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
    Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.

  • ITunes could not connect to this iPhone. The device is no longer connected

    A few days ago, my iPad 3 A1430 screen turned black. Siri was still there but very slow to respond. The following day, the screen display returned (the usual green background colour but a much smaller display and not a single icon present). Siri was back up to speed, could play music, display info but could not respond to calendar enquiries etc. The iPad would switch off but not reboot. I let the battery level drop to zero then re-charged: iPad now working again.
    Wanting to back-up my iPad, I ran iTunes version 12.1.0.50 on iMac (Yosemite 10.10.2). I have PCemulator installed and when the iPad connection was made, I received the usual screen prompt for which to connect to Mac or PC. (The problem starts here: - the prompt was flashing on/off). I selected Mac & received the  message “iTunes could not connect to this iPhone. The device is no longer connected”.
    Rebooted PC and iPad, connecting iPad offers no device prompt, only the same error message.
    Successfully backed up iPhone 6 using iTunes.
    Upgraded iPad software to IOS 8.2 and connected again. No effect, same error message.
    Looked at various Apple posts but couldn’t find a solution. After several iMac & iPad reboots, eventually managed to back-up my iPad and in the process lost all my iPad music built up over the years on my old PC. Managed to recover these music files from my old PC and load them onto iTunes on my iMac. Tried to sync my iPad but back to error message “iTunes could not connect to this iPhone. The device is no longer connected”.
    Any solution?

    I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.

  • TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0

    Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)

    From this support document http://support.apple.com/kb/TS3694 see this:
    Unknown Error containing "0xE" when restoring
    To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.

  • My iPhone is not recognised by iTunes [iTunes could not connect to this iPhone. This device is no longer connected]

    When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
    After about 30 seconds I get the following message:
    "iTunes could not connect to this iPhone. This device is no longer connected."
    The device still charges but is not recognised.
    I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
    Any help would be appreciated.
    Thanks!

    I am having a very similar issue with my iPhone 5.
    Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
    Please help!

  • When I connect my iPad to my iMac I get a repetitive flashing error message "iTunes could not connect to this iPhone. This device is no longer connected."

    When I connect my iPad to my iMac I get a repetitive flashing error message "iTunes could not connect to this iPhone. This device is no longer connected." iPhoto eventually launches but iTunes will not launch iTunes.  iPad will not charge.  Restarted iMac and rebooted iPad and no difference.

    Hi GJ374,
    Thanks for using Apple Support Communities.  This article has steps you can take for issues with your iPad not being correctly recognized in iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Ari

  • When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012) any ideas on how to deal with this problem??

    When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
    i have recently bought  new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?

    read
    Error -50
    Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50

  • When i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke

    when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?

    http://support.apple.com/kb/TS3221

  • HT201269 Can't connect iphone4 (ios 4.1) to itunes(10.6). States "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).

    Can't connect iphone4 (ios 4.1) to itunes(10.6). States "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).

    See http://support.apple.com/kb/TS3221.

  • ITunes could not connect to this iPhone because of an unknown error occurred (0xE800007F)

    iTunes to iPhone 4 wireless sync fails.  iTunes gives me this message:
    iTunes could not connect to this iPhone because of anunknown error occurred (0xE800007F)
    Windows 7 Pro - (Lastest & Greatest)
    iPhone 4 - ios 5.0.1 (Lastest & Greatest)
    iTunes 10.5.1.42 (Lastest & Greatest)
    A Google search has found a number of other iPhone owners having the same problem, but no resolution.  Anyone have a fix for this issue?

    Hi Annette, i think itunes keeps booting itself because either your ipad or iphone or ipod touch has 'Open iTunes when this ##### is connected' selected in its properties.
    to fix, connect whichever device you have to itunes using a cable, select the device in the left colmn and under the 'Summary' tab, deselect 'Open iTunes when this #### is connected'
    This was doing the same thing to me. drove me mad.
    I too am also having the same issue as the original poster with the cant connect message.
    regards
    Louis

  • Error pop up when trying to sync iPad to Mac. It says iTunes could not connect to this iPhone. Could not connect to the device.

    The error says, "iTunes could not connect to this iPhone. Could not connect to the device." But it is connected and shows up in iTunes but won't sync or show apps. Never happened before.

    Have you seen this Apple support document?
    http://support.apple.com/kb/TS3221
    B-rock

  • When I plug in IPad with USB to my computer and ITune I get this error mesage; ITune could not connect to this IPhone. An unknown error occurred (0xE8000084

    Windows 7 Pro
    When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.

    Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?

  • Help... itunes could not connect to this iphone. an unknown error occured (OxE8000084)

    trying to sync my ipod and now this is what it say.. itunes could not connect to this iphone. an unknown error occured (OxE8000084)

    Perhaps this support article will help:
    http://support.apple.com/kb/TS3221
    If not, check out the several other threads on the problem, some of which are listed under "more like this" at the right. You might find additional suggestions in one of those.
    Regards.

  • ITunes could not connect to this iPhone. Could not allocate a resource.

    iTunes could not connect to this iPhone. Could not allocate a resource.

    A user named Benxine found a fix that worked for me after failing with all the others:
    IF your computer has an old cydia app called Wi-Fi Sync (you'll recognize it on your toolbar as a black silhouette of an iphone that NEVER goes away), then this is probably your main culprit.  Simple fix.
    1. Goto your hard drive in the finder
    2. Goto Library
    3. Goto Launch Daemons
    4. Throw this in the trash:  com.ghughes.wifisync.root.plist
    5. Goto Library
    6. Goto Application Support
    7. Throw this in the trash:  Wi-Fi Sync (it's an entire folder).
    8. Restart.
    9. Thank Benxine!!

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