ITunes could not copy...unknown error occured (-50)

Hello.  I'm getting the unknown error (-50) when trying to sync or copy songs to my ipodtouch.  Part of my troubleshooting was to upgrade to the latest iTunes and the latest iOS. Both actions were completed today.  Firewalls and security are turned off.  Only certain songs have this error.  I can copy other songs.  I'm wondering if there is something in the mp3 file that is preventing this?  I'm running Windows XP.
Thanks for the help!

You'll want to follow this troubleshooting article:
http://support.apple.com/kb/TS1539

Similar Messages

  • HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

    im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

    you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If that does not work, take in for service
    Genius reservation http://www.apple.com/retail/geniusbar/

  • TS3198 iphone could not updated unknown error occurred(11)

    iphone could not updated unknown error occurred(11) when restoring the iphone 3g. Please help.

    When I search for the error code, everything leads to articles about the device being jailbroken, which would mean Apple doesn't support that device anymore. Can anyone confirm this?

  • Itunes could not connect. unknown error -54

    The itunes store is not working for me. Also, the App store has the same problem and
    i have trouble doing updates.

    i just tried to reinstalling itunes. Didn't work. I have restarted the macbook many times and signed out of my account and now it won't let me sign in.

  • HT201210 could not restore unknown error occurred (11)

    what's the problem?

    When I search for the error code, everything leads to articles about the device being jailbroken, which would mean Apple doesn't support that device anymore. Can anyone confirm this?

  • IPod won't sync - "Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"

    I recently bought a used iPod Classic (my previous one was stolen). I still had my iTunes library on my computer so I was just going to hook it up and sync my library over, replacing what was on there from the previous user. When I first hooked it up to my computer (Windows 7 64-bit) there was a message saying the drivers were not installed properly. I un-plugged it, and plugged it back in to the same result. I tried 1 more time and didn't get the error message. I then opened iTunes and clicked on the iPod. I checked for updates, then clicked "Restore this iPod". Next, I set it up to sync music, and the sync began. It seemed to work for a while, the "Syncing iPod" message was displayed at the top, and it said it was copying songs over. It did this for about 10 minutes before I finally got the following message:
    "Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"
    After that happens, everything seems to freeze up. iTunes says it's still syncing, but nothing ever seems to happen. If I click the eject button, nothing happens either. I eventually have to just disconnect the iPod. The iPod seems frozen for a while, then it seems to reboot itself (the gray apple window displays), then the interface displays and I can get to the songs on there. But, only a very small portion of my library makes it to the iPod. I've tried several times now and it always seems to be the same songs that DO make it onto the iPod. However, it's a different song listed in the error message each time, so it doesn't seem to be just 1 song causing the problem. Also, once I hook the iPod back to the computer, Windows displays a message prompting me to scan the drive and fix errors. I did it once and it said it found some errors and fixed them.
    I saw this thread: https://discussions.apple.com/thread/3924425
    and some people were suggesting removing everything from your library then re-adding it, in case the paths were messed up. I tried that and still got the same results. I also updated iTunes to the latest version, and I've tried different USB ports and 2 different USB cables.
    I also found instructions for a batch file you can run that, I believe, updates the iTuens DLLs, I did that as well but it did not help: http://support.apple.com/kb/TS1539
    What else can I try to fix this?

    bump (if that's allowed)

  • ITunes could not copy "Song Name" to the iPhone because an unknown error occurred (-50)

    Recently when I tried syching one of my playlists into my iPhone 4 (Running on 5.1) using iTunes 11.2.0.26 for Windows (Windows XP SP3), I have been having a problem with some songs I acquired recently.  It will sync all the other songs, but when it reaches the song in question, the following error message pops up:
    "iTunes could not copy "Name of Song" to the iPhone because an unknown error occurred (-50)"
    After which, it stops synching songs altogether.
    I tried TWO different USB connectors (BOTH from Apple), and the error still occurs.  When I remove the song in question, ALL songs sync normally.
    I used the 'Get Info' option to see if there was something in the way the song was coded.  This info is from one of the songs that gets synched normally:
    Kind:                  MPEG Audio file
    Size:                  11 MB
    Bit Rate:            256 kbps
    Sample Rate:     44.100 kHz
    Date Modified:    12/20/2009  4:33 PM
    Plays:               1
    Last Played:      1/22/2010  8:40 PM
    Format:             MPEG-1, Layer 3
    Channels:          Stereo
    ID3 Tag:            v2.3
    Encoded with:   LAME
    THIS is the info on the problematic song:
    Kind:                  MPEG Audio file
    Size:                  8.2 MB
    Bit Rate:            256 kbps
    Sample Rate:     44.100 kHz
    Date Modified:    5/1/2013  6:12 PM
    Plays:               1
    Last Played:      5/3/2013  8:40 PM
    Format:             MPEG-1, Layer 3
    Channels:          Joint Stereo
    ID3 Tag:            v2.3
    Encoded with:   LAME3.96
    By the way, BOTH song (The ones synching normally, and this unsynching song), where purchased and downloaded from Amazon.com.
    ANY information that will help me solved this problem will be VERY appreciated.  Likewise, if you need any additional information, please let me know...
    Thanks for your time.

    Try going through other threads on topic
    http://www.google.com/search?source=ig&hl=en&rlz=&=&q=becausean+unknown+error+occurred+%28-50%29+iphone&btnG=Google+Search&aq=f&oq=#sclient=p sy&hl=en&newwindow=1&safe=off&source=hp&q=because+an+unknown+error+occurred+%28- 50%29+iphonesite:apple.com&aq=f&aqi=&aql=&oq=&gs_rfai=&pbx=1&fp=9bef8cda26d1a6ec

  • TS3833 I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50).  I am using iTunes version 10.6.3.25. Why?

    Right click the filename that won't download and selsct 'Get Info'. Look at the file path, does it have a //?// in it? That is a problem with Amazon downloads that prevent iTunes from finding the file. Use 'Add Folder' to add the album to your library and try syncing it again

  • TS1463 Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

    Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)

    I had this problem with a new album I downloaded this week from Amazon. It looks like they changed their cloud player download functionality within the last few weeks.
    I previously tried the steps listed here: http://support.apple.com/kb/TS1539
    I had also tried Windows Updates and a few other suggestions I found on this topic and nothing had worked.
    In iTunes, when I right-click on the track to "Get Info," I noticed it lists WHERE at the bottom of the Summary tab to show where the file is located. It said the file was located in \\?\C:\mp3\... Amazon automatically downloads my mp3's to this directory and imports them to iTunes. I assumed there was something wrong with the mapping, due to the \\?\.
    If you notice your files are not mapped to a valid location:
    Highlight the affected tracks and press the <Delete> key on your keyboard.
    Select the Remove option when prompted to remove the files from your Library. Take care to Keep Files if prompted so you don't completely remove them from your computer.
    Locate the files on your computer and drag them to import back into iTunes. If you check the location mapping in Get Info, the directory should now be valid.
    I think the USB workaround above might resolve this issue, but this probably helps to explain that the files locations weren't referenced in iTunes correctly in the first place.
    Message was edited by: artfuldodgr42

  • When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" HELP!!

    When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.

    See Here :
    http://support.apple.com/kb/ht1210

  • ITunes could not copy [song title] because an unknown error occurred (-54)

    For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
    Any help is greatly appreciated, and thanks in advance.

    Try:
    https://discussions.apple.com/message/18687758#18687758
    https://discussions.apple.com/message/19573110#19573110
    https://discussions.apple.com/message/20050391#20050391

  • Itunes could not copy 'song' to the ipod 'name ipod' because of an unknown error occurred (-5000)

    Itunes could not copy 'song' to the ipod 'name ipod' because of an unknown error occurred (-5000)

    This problem does seem pretty random, affecting just a small number of tracks. Apparently it is due to some file corruption or something... Anyway, this thread https://discussions.apple.com/thread/2654317?start=15&tstart=0 has a couple of solutions spelled out. Basically the same thing that a-monk-at-large suggested above. (Delete and redownload the offending tracks.)

  • TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??

    I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!

    1.Update your Quicktime
    2.If you have local Admin rights righ click Flash and try "Run as administrator"
    When trying to export a MOV file
    Are you importing a mov file and having trouble to export to swf/mov
    or
    do you mean you have an animtion you want to export to Quicktime?

  • ITunes could not copy "" to the iPhone "" because an unknown error occorred (-50).

    This is a very annoying problem. I've followed everything by the books and cannot figure it out.
    I'm getting the warning     iTunes could not copy "[Song Name]" to the iPhone "[Phone Name]" because an unknown error occorred (-50)   and don't know what to do. I've followed Apple's guildline - http://support.apple.com/kb/ts1539 - of uninstalling, reinstalling, reregistering .dll files, restoring the phone, updating the phone, making sure the "Convert higher bit rate songs to 128 kbps AAC" option was not checked, etc. Does any body have any idea what the issue is here? I just did all of this after updating iTunes to 10.4 and my iPhone 4 to 4.3.4 and am running Windows XP. I've had the issue for about 3 weeks - it occured both after reformatting my PC's hard drive and installing iTunes 10.3 (I know others had issues with 10.3). ANY help would be amazing. Thank you!

    Hey Edward,
    This is most likely a USB speed or connection issue. Make sure the iPhone is directly connected to a USB 2.0 port.
    To find out if your computer has USB 2.0, enter your computers serial number on this web page: http://support.apple.com/specs/
    This article has more connection tips:
    http://docs.info.apple.com/article.html?artnum=307091
    Jason
    Message was edited by: Jason L

  • TS1368 I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up

    I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!

    same here no solutions

  • I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

    I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated!  Thanks in advance.

    Hi c1r1g1,
    If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

Maybe you are looking for