ITunes could not restore iPhone because the backup could not be saved on the computer

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Ok...understood... This was the first thing that came to mind. my backup size is a little over 26 GB and I have a little over 28 GB free space on my hard drive, is this free space sufficient, would I need to free-up more space and if so, how much?
HELP!!!!! PPPPRRRRRRRREEEEEEASE!!!!

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ITunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored...

I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S. I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit. The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement. Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
"iTunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored."
I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow. In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now. My photos, email and text messages are what is affected and have not repopulated. My music is accessable via iCloud without a problem and my contacts were kept via SIM. I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved. The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away. I did, but that's as far as I've gotten.
Any help would be appreciated. Thank you!

Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas?

My daughter changed and then forgot her iPad password. I can't restore it because the computer it was originally .....

I can't restore it because the computer it was originally synced to was stolen... I've tried to resore it but my new MacBook keep saying it "can't connect to the iPad because it is locked w/a passcode.
UGH! HELP!

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808

ITunes could not restore iPhone because the iPhone disconnected

I cannot restore my iPhone from my encrypted backup. iTunes begins the restore process displaying 2 hours remaining and after about 45 minutes I get a message on the screen that iTunes could not restore the iPhone because it disconnected. It also says restore failed in the phone.
I have tried multiple things: reinstalling iTunes, resetting sync history, trying to restore on an IPhone 3GS, trying a different cable and both USB ports on my computer and unchecking the 'allow computer to turn off this device to save power' in the USB options on device manager.
I visited the Apple store after exhausted all of the options I listed and they suggested try restoring from another computer. They said it is not a corrupted backup. I tried on another windows laptop but that did not work either.
The size of the backup is 14.8gb. It took approx. an hour to backup the phone.
I found others with the similar problem on this thread. Theirs is not a restore problem it's a backup one.
https://discussions.apple.com/thread/2453974?threadID=2453974
I have searched google and have found iPad users with the same problem:
https://discussions.apple.com/message/12708983?messageID=12708983

I have the same problem, I can not restore data to my mobile
Please help ...
Is there a way to remove the encryption in itunes?
Without restoring the mobile?
Because the restore fail for mobile ..
I have a password for encryption
I want to remove the encryption so I can take the files manually from the backup in my computer
Thank you

HT4859 How do I restore from an iCloud backup that isn't saved on my computer?

When I connected to iCloud with iOS 6, everything on my phone was somehow lost. The most recent backup still exists on my iCloud accound, but not my computer. How can I restore this iCloud save onto the phone without using the computer?

Welcome to the Apple Community.
You'll need to restore the device from the settings menu, when it restarts the set up assistant will prompt you to restore from iCloud or as a new phone.

ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible

Ok so bear with me here, it is somewhat of a long story.
I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
Thank you very much, if it doesn't say my email on here try me at [email protected]
Thanks again
-Drew
Edit: The current phone is an iPhone 3G, not a 3Gs.

ashleyfrg2,
you will need to restore your phone as a new device and NOT from backup. If you've been using your phone as recommended, you should have minimal data loss: Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer. You CANNOT downgrade to 4.3.3.

HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.

I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

ITunes could not restore the iPhone because the backup could not be saved on this computer

Dears,
Today I planned to update my iPhone 4 to iOS7.
After update while my iPhone was connected to the computer, it didn't work and iTunes asked me to restore my iPhone before I can use it.
Well, I had to click Ok and iPhone was restore to factory settings and removed everything.
Now I went to iTunes again to restore the entire backup I created eariler for the photos, videos, contacts and everything 20+GB.
The iTunes starts the restore process but stoppes in the middle of the progress and gives the error:
iTunes could not restore the iPhone"My iPhone Name" because the backup could not be saved on this computer.
I tried 3 times but no avail.
If my C: drive is almost full and it might be the issue, can I move my backup files to another location D: drive for example and restore them to my iPhone?
Please help me.
Thank you.

I get the same issue w/ an iPad that I just updated to the latest iOS. I made the backup before upgrading the iOS. Now when i try to restore that backup made 35 min or so ago, I get this error. Help!

I keep trying to update my iphone and i get a message saying iTunes could not restore my iPhone because the backup system failed

'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.

Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly.

Help itunes error message "iTunes could not restore the iPhone "rasheeds Iphone" because the backup was corrupt or not compatible..."

backed up old iphone got replacement, try to restore itunes says restore could not be done "iTunes could not restore the iPhone "rasheeds Iphone" because the backup was corrupt or not compatible with the iPhone that is being restored" HELP,
iknow i backed up the data correcly

What version of iOS is the new one running? It may need to be updated before you can restore. You can not restore a backup made with a newer version of iOS to a device running an older version.

Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
Any ideas please?
Ger

I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
3. No visual voicemail
4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

Itunes could not restore the iphone because the backup session failed

Hello,
i did a backup for my data on itunes, then i upgraded to IOS 6.1, when i tried to restore my backup it keeps giving me this message:
"itunes could not restore the iphone because the backup session failed".
although i still have the data in the backup folder, i searched the internet for softwares that can recover my data, i found a software called "Wondershare Dr.Fone"
i was able to recover all my data via Wondershare Dr.Fone, but it didnt restore the data to my iPhone, it only recovered it to my pc, as (media files, contacts,etc...)
i was wondering if there is any way to fix this problem, or any other way to restore my backup to my iPhone device without using Itunes...
one more thing , can i upload the backup files that i have on my pc to iCloud, then recover it from my iPhone??
please help i really need all my data to be back on my iPhone, media,messages,contacts,notes, even whatsapp messages.
Thank you

Hi revolc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Cheers,
- Judy

IOS 5: iTunes could not restore the iPhone "John's iPhone" because the backup session failed."

I've been battling to get my iPhone onto iOS 5 for 2 days, during which time my phone has been rendered unuseable, and is stuck on the set up menu. When I select "Restore from iTunes Backup," it tells me to connect to iTunes, so I do. I've tried to back it up 20 million times, and I think sometimes it failed, but other times the backup worked. But then, when I go to restore, I get the error message "iTunes could not restore the iPhone "John's iPhone" because the backup session failed.
So what do I do. My phone is unuseable and it doesn't seem like theres any solution.
Also, are you able to tell whether or not I've lost all of my data that is not my music/apps. Please tell me if you think I have.

Good luck. My iPod Touch did the same thing. I now have a very expensive paperweight that I'd like to stuff up someone's nose over at Apple. The "resolutions" offered by Apple don't do anything for me (they never do). There are a variety of resolutions that others have discovered but none of them have worked for me either. This is my second Touch and the second major malfunction that is probably unfixable. If I can't get this fixed and get my data restored I'll probably give this thing to my toddler to play Angry Birds and I'll go buy a device from a company that knows what their doing.
Do a search on Google (or whatever) with the error message and you should find some suggestions from others who've had this problem, some seem to have found solutions. If I find a fix that actually works I'll make a follow-up post.

Itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored what do I do?

I get the message itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored when I try to restore my phones backup what do i do I downloaded itunes to my computer (pc) and it wiped out my phone and now it won't restore the backup

Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas?

ITunes could not restore iPhone because the backup could not be saved on the computer

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