Itunes could not restore the iphone because a session could not be started with the iphone
Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However, I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.
Hello brendalhl,
After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
"... a session could not be started."
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Similar Messages
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My ipod won't sync any thing in my iTunes library it always stop as soon as it starts backingup the Ipod a message appears that says iTunes cannot backup the Ipod "my Ipod" because a session couldn't be started withthe Ipod how do i fix this problem?
This is exactly what the message says: iTunes could not back up the iPod "austins ipod" because a session could not be started with the iPod.Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes. -
I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
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What do I do about message:- iTunes could not back up iPhone because a session could not be started with the iPhone.
Read https://discussions.apple.com/thread/5010662?start=0&tstart=0
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[By the way, your spell check doesn't recognize your own products such as iPad, iTunes and iPhone. Such an embarrassing company.]Do you happen to be running any processes that Apple doesn't want you to use? (Jailbroken?)
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ITunes could not back up the iPhone because a session could not be started with the iPhone
Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
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I have restarted the iPhone & the computer but the error is still the same.
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I have also tried to backup to iCloud as a temporary measure but it says i don't have enough space so must buy some!
Any help would be appreciatedCould be that iTune can't read your latest backup file. You might have to delete it, follow this article to find out how to delete the backup from the list: iTunes: "Backup could not be saved on the computer" alert message
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I have a Verizon Iphone 4 and a PC.
Please help me..Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
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VBR,
ray -
when i try to update to 6.0, itunes says "itunes could not back up the iphone "****** iphone" because a session could not be started with the iPhone? help?
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PLEASE HELP!!One of your backup files might be corrupt. Try following the steps in this article to correct the issue: http://support.apple.com/kb/ts2529
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I get these issues too, Even with a restore?
I work around it, (and would appreciate feedback on if this works for everyone) by :
Right clicking device in iTunes and selecting "backup", I then get the error; I quickly "ok" the error, then select "backup" again, then I often get the error a second time, but on the third attempt (in very quick succession) of selecting backup, the task initiates, and completes successfully!
Exactly the same for a restore!
Did this work for you? -
I get this message when syncing my Ipod touch "itunes can not back up the ipod because a session could not be started" any ideas?
Have you looked at the previous posts on the right side of this page under the heading "More Like This" with your same problem?
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Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!
Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406 -
My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues. -
Session "WbadminInBuiltTracing" failed to start with the following error: 0xC0000035
I'm getting the following error:
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 5/17/2010 11:04:48 AM
Event ID: 2
Task Category: Session
Level: Error
Keywords: Session
User: ****
Computer: ****
Description:
Session "WbadminInBuiltTracing" failed to start with the following error: 0xC0000035
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2010-05-17T18:04:48.898886000Z" />
<EventRecordID>45</EventRecordID>
<Correlation />
<Execution ProcessID="4816" ThreadID="2800" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>****</Computer>
<Security UserID="****" />
</System>
<EventData>
<Data Name="SessionName">WbadminInBuiltTracing</Data>
<Data Name="FileName">
</Data>
<Data Name="ErrorCode">3221225525</Data>
<Data Name="LoggingMode">2</Data>
</EventData>
</Event>
Does anyone know what this is or how to prevent it from
occurring?
I'm running Windows Server 2008 R2.
Thanks much,
JamesNot according to my computer - (actually its at least 4 years now) which among so many other errors have haunted me from the day I bought it and took it home. I've spent literally a year of time out of the 5 I've had this laptop which btw is a home computer,
not a small business pc - searching, trying fixes that didn't work, searching more trying fixes that worked only to have the same scenario begin again 2-3 months down the road OR new ones pop up - which starts the process all over again. I'm now getting BSOD's
about once every 2-3 days with no reason in the event viewer.
And I continue to work on all the errors, warnings and critical errors with no results. I just wish Microsoft would fix these issues instead of developing new OS's that not only carry these problems over but add new ones to each new OS. Don't misunderstand
me. I like Windows, in fact I'm one of the very few graphic artists out there that prefer it over a MAC but its quite disheartening to be continually working on these issues to say the least.
Of course, it's just my opinion....I could be wrong! -
Session "UpdateUx" failed to start with the following error: 0xC0000022
Running WTP Build 10049 and get the following error, after every boot/reboot :
Error 21/04/15 11:09:39 Kernel-EventTracing 2 Session
Expanding this, by clicking on it, produces the following message :
Session "UpdateUx" failed to start with the following error: 0xC0000022
Any suggestions for a cure.Hi athol49,
Which account you have used to logon this machine?
This error code is mostly related with the service permission, which indicates that the permission is not configured correctly.
Try to boot into safe mode and check this issue again, make sure there is no 3rd-party software involved.
Next thing is to create another admin account( or enable the built-in admin account to create a new admin account, as this one have permisssion issues), then check this issue again.
Further, run the DISm command to make sure there is no component issue:
DISM /Online
/Cleanup-Image
/RestoreHealth
/source:WIM:X:\sources\Install.wim:1
/LimitAccess
Where the X: is the drive for the install media, or the mounted ISO.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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