ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone

I backed up entire iPhone5c iOS8 to my Windows 7 with iTunes latest, and now at the restore I am receiving a massage:
"iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone"
Please Help!!!!!!!!!!!!!!

Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas?

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So apparently Itunes is not compatible with Windows 8. Are you planning on fixing this problem any time in the near future?

So apparently Itunes is not compatible with Windows 8. Are you planning on fixing this problem anytime in the near guture?

Hey kriscro2,
Thanks for the question. iTunes 11.1.4 is compatible with Windows 8, as outlined on the System Requirements page:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
If you are having issues installing iTunes on your Windows 8 computer, see this resource:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

What do you do when you can't sync your ipod and it tells you that itunes is not compatible with your ipod?

what do you do when you can't sync your ipod and it tells you that itunes is not compatible with your ipod?

Upgrade to the newest version of iTunes first to see if that helps.
B-rock

Itunes could not synced with my iphone

I don't know what's happened, the itunes gave the following error message :
" itunes COULD NOT SYNC CONTACTS(CALENDAR) TO IPHONE BECAUSE THE SYNC SERVER FAILED TO SYNC TO PHONE"
i cant sync my iphone with my outlook 2007 cause of that.
thanks.

I have the exact same problem. It must be some sort of corruption in the contacts database or processes because if you only sync the Calendar, it works fine.
Also note that when it bombs out of the Contacts sync it does not complete the Calendar sync.

ITunes Video not compatible with 5th generation 60GB video iPod

I downloaded several videos from the iTunes store to my Mac G4 1.67 powerbook. When updating my iPod, I received a message that some of the videos, really only one, was not downloaded to the iPod because the format was not compatible with my new 5th generation iPod. It seems to play fine on my G4. How can there be a compatibility problem with at video purchased from iTunes and downloaded to a Mac and transferred to a 5th generation iPod ? Anyone have any suggestions ? Thanks.

Thank you, lllaass. Of course, an apple user remarks to this fact in their review. Are all courses going to have reviews attached? Why do I have to read reviews on courses to get this information? Who is writing the review? It's not an apple official. How reliable is information in reviews? I've read reviews that have incorrect information. Why not put the fact that a course is incompatible with iPod right in the course description. It would save a lot of time and wasted bandwidth. Why was the book allowed to be downloaded onto an unsupported device?

Itunes is not compatible with mac osx 10.5.8

latest itunes not compatible with mac osx 10.5.8. How do I resolve this?

You need Snow Leopard at least.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.

Why all of a sudden itunes is not compatible with my computer

All of a sudden itunes is not compatiable with my computer I have ran itunes on this computer since 2009 windows 7 IE8

Hmm - anything changed on your computer recently - what windows updates have you installed?

IOS 7.1.2: recovery mode and itunes could not verify with iphone updates

after clicking the update, it says that I have to connect to iTunes. After connecting the iTunes, the iTunes doesn't not recognize the phone and I have to restore my phone. However, after clicking 'restore iphone' and the connection to software is stalled and now still have problems with connection. Fyi, I have checked the wifi and internet connection, all seems OK and good.
it almost 4 hours now, I cant use my phone to make phone calls or checking emails.
what should I do?

Hi there Rizalkheli,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
-Griff W.

Itunes 8 not compatible with 1st generation ipod shuffle

I have had a **** of a time tonight trying to get my ipod shuffle working with itunes 8 and finally gave up after trying to restore it via itunes 8 which totally screwed it up because it wouldn't finish the restore so I had to unplug the ipod. Got a zillion ipod busy errors when trying to restore. Used disk utility to format it for apple hfs.... still wouldn't restore.... ipod busy b.s. error messages... tried formatting it for fat on itunes 7.7.1 and finally got it so that itunes could get it restored and working. Problem is... now I have to try and switch back to itunes 7.7.1 which means deleting my computer from apple tv and using disk utility to backup my older 7.7.1 over my itunes 8 in order to get back to some kind of workable solution. Plus my itunes 8 library is more up to date than my backup. So that means more messing around. Fortunately I was able to restore most, not all of the files by plugging in my ipod 80gb. For some reason it didn't copy all the new movie files over.
I've had so many problems with compatibility, crashing, locking up etc that it is no longer worth my time to try and use itunes 8.
Not only can't I change album artwork in itunes 8... it basically doesn't want to work my my old ipod shuffle either.
This is one version of itunes that was not tested properly before putting it on the download server.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
-Griff W.

Itunes library not compatible with new version of iTunes??

hey guys and gals,
when i open itunes, it opens a message saying:
"the file 'itunes library' cannot be read because it was created by a newer version of iTunes"
can anyone help me because I have a **** of alot of music with every information and album art for each song.
thanks in advance,
Dean

I have run into the same problem. Like others here I could get to my library and playlists via the finder. Next I tried re-creating my iTunes library and playlists as described by Article HT1451. This process is easy enough but takes some time if you have a large library. Once I finished the re-creation process my iTunes opened without any problem from the iTunes icon. However if I opened iTunes via the finder, then opening iTunes from the icon went back to the old error message!! Fixing it required another re-creation process. Like others my music and video files are on a separate hard drive. Looks like a bug Apple needs to fix. In the meantime stick with either the icon or the finder but not both. Hope this helps.

Vista tells me that iTunes is not compatible with my laptop

I have a brand new laptop that I am using as my Media computer. I have iTunes on my PC and other laptop with no problems. My iPod is great.
However, I have tried 3 times to install the newest version of iTunes and Vista tells me it's not compatible. I tried the 64-bit version (I have a 32-bit system) but same message.
What can I do?

Do you have the service pack (SP1) for Vista installed ?

Trouble Dowloading iTunes 9 - iTunes 7 not compatible with my new iPod!

I have just bought a new I Pod after losing my last one. The new I Pod will not sync without iTunes 9.1 (I currently have iTunes 7). Whenever I try to download iTunes 9.1 using my 02 mobile broadband I get the following message:
"iTunes is not a valid Win32 application"
iTunes will not run despite taking around 1hour 30 mins to download due to my slow internet connection. I have tried the troubleshooting on Apple support by deleting my temporary internet files and uninstalling itunes on my computer but it will still not download.
Is it likely that I will need a broadband internet connection for the download to be successful?
Is there anywhere I can get a CD with the iTunes 9 software on it?
Any help is greatly appreciated
Thanks

Just what you already suggested yourself - downloading it through another connection. A friend's house who has broadband, for example. You'd need about 90MB on a memory stick to save it, then take it to your PC.

Itunes could not sync with yahoo address book because an internet connect

I have not been able to sync my yahoo mail with my iphone. I get the error message itunes couldn't syce with yahoo address book because an internet connection is not available. I am connected thru a routed - and never loose connection & am able to view websites when I get this message. I have synced with windows address book (not really sure where that comes from), but when I did that I lost a bunch of contacts that I put into my phone.

i had problems wit my yahoo contact sync too, i used gmail and it worked perfectly. do u have a proxy running?

Itunes could not sync with yahoo address book because an internet connectio

Hello Windows users,
My original iPhone has been unable to sync contacts to my yahoo account. This was not always the case, for many months all was well with syncing.
In searching for a resolution to this I found http://www.thisllwork.com/2008/05/itunesyahoosy.html
This solution did not work for me. I've also tried to delete the Yahoo! mail account on the phone, sync then add the same account back to the phone, sync again. I still get the internet connection error.
What has worked is syncing to my Outlook, then switching the sync menu back to Yahoo! and clicking 'sync' once more. Then Voila! I have synced my contacts to yahoo! online. **This works only once!** without removing the iphone from the dock, or closing iTunes I click 'sync' again and get the error message again.
I know many other Win XP users have this issue, I've read the posts, and noticed they get archived without resolution. Would Apple like to help? I'm considering buying a Macbook. +*hint hint *Wink *Wink+

i had problems wit my yahoo contact sync too, i used gmail and it worked perfectly. do u have a proxy running?

Is the iTunes Store not compatible with anything less than 10.3?

I have a G4 Mac Mini that can't be upgraded to OS 10.5 and the iTunes store keeps pushing me to an upgrade of iTunes I can't install. It's kind of frustrating to be taken, constantly to something I can't upgrade to.
Currently I am at iTunes 8.2.1.

Are you able to access the Store if you update to 9.2.1, erick?
iTunes 9.2.1

ITunes 10 not compatible with Win XP SP3?

My wife's Dell is running Win XP (32 bit) with SP3, has most of the recent Microsoft security updates, MS Office 2007, and the 2011 version of McAfee. It is rather "plain vanilla" in its configuration, so I don't expect any conflicts with the Win version of iTunes.
With iTunes 9.2.1.5, her computer & iTunes work fine. I thought I'd try the suggested upgrade to iTunes 10.4.1. It downloaded and installed OK. However, upon the next reboot of the computer, ended up at the black screen and could only restart in safe mode. Repeated restarts, only could get to safe mode though.
I restored her computer from a disk image, and it ran fine until I tried to upgrade to iTunes 10.4.1 again ... same thing, can only boot to safe mode. I repeated this process a couple more times with different versions of her system's disk images, all run iTunes 9.2.1.5 OK, but crash with an iTunes 10.4.1 install. I also tried this with and without running Norton Win Dr. & Disk Dr. (not running Norton antivirus, rather McAfee) to clean up the registry and system files, but same results.
Is iTunes 10.x.x only for Vista or Win OS 7? Is there some known Microsoft update or setting that conflicts with iTunes 10.x.x? Does iTunes 10.x.x not play nice with McAfee or any of its security features? Is there some level of Windows security settings that could cause this?
I'm OK with iTunes 9.2.1.5 for now, but don't want the next Apple device that requires a newer iTunes version to break her computer. We wish to stay at Win XP SP3 as both our work computers use XP and our same current level of program revisions, so we don't want new issues (plus time & cost) going to Win 7 just for the sake of iTunes 10.
Thanks in advance for any thoughts.
PS: I personally use a MacPro at home, but that is not a current option for my wife (just saying this in advance for those who's fix will be to "get a Mac" :-)

Why not update your OS to 10.6?

ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone

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