Itunes could not sync contacts to iphone because contacts are in use....

Just bought phone today... Error states can't sync contacts because they are in use... How do you close the contacts setting on the iphone and then sync again?

Am I'm the only one with this issue?
As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
I have my contacts backed up several places so I'm not worried about losing them.
Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
JT

Similar Messages

  • I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data

    I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.

    One thing that might help.
    1. open itunes preferences from the edit menu and click on the devices tab.
    2. check the box to disable syncing for iphones connected to itunes and click ok.
    3. Then click the button to reset sync history.
    4. Now click ok to close the preferences window.
    5. connect the iphone to itunes and go to the info tab.
    6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
    7. then click apply on the bottom right of itunes.
    This will overwrite any events on the iphone, including any events that has become corrupted.
    Hope this helps

  • ITunes could not sync calendars to iPhone because the iPhone disconnected

    error message
    iTunes could not sync calendars to iPhone because the iPhone disconnected
    I have spoken to Apple a couple of times in the last week (approx 2hr) apple support said it could be a Microsoft issue I have spoken to Microsoft and read endless information from the net and it seems that Microsoft is not the issue.
    I have uninstalled itunes and reinstalled, reset all settings in Settings\General on the phone, reset sync history on the iPhone, upgraded microsoft office 2003 to 2007 and I am still getting the error message.
    I have a iPhone 3G, pc is running windows 7 and just upgraded to microsoft office Home and Student 2007 and Office Outlook 2007.
    iTunes version 11.0.2.26
    iPhone iOS 6.1.3
    I have the same error on my wife's iPhone as well.
    Any help would be great.

    Thanks midwestcraft. I had this problem and your answer solved it for me.
    Thought this further info may be of use to some who wants more historic dates in their calendar.
    I had "do not sync events older than" unchecked and the input field set to "0". When I changed it to 180, it worked perfectly. I've found that I can increase this number to "545" - anything higher causes the error. This seems to coincide with some strange multiple-entry events in my calendar.
    Don't know if this will be a clue for somebody to fix the issue.

  • Itunes could not sync calenders to iphone because the sync server failed to sync iphone

    itunes could not sync calenders to iphone because the sync server failed to sync iphone

    Has anyone out there in apple land found a solution to this issue yet because it just started happening for me this morning after i updated Itunes to the most recent version via the apple software updater(not downloading it directly)

  • Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"

    Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!

    hello,
    There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
    I would use a previous backup (earlier one) to the one you have tried to just do.

  • ITunes could not sync contacts to the iPhone because an error occurred

    When I connect my iPhone to my iMac (OSX version 10.6.6), and open iTunes and select "sync" - everything syncs (my Apps, Music, Movies, TV Shows, Podcasts, books, Photos and Calendars). However, I get an error message popping up saying: "iTunes could not sync contacts to the iPhone because an error occurred while merging data".
    I have unchecked the contacts button in iTunes and then sync works fine.
    I have deleted all my contact in my Address Book on my iMac and tried to sync. Again, same error message as above.
    I have not tried to restore the iPhone as I am worried to loose my contacts saved on my iPhone.
    Who know how to solve this problem? Thanks

    Hi Charlotte
    I had the same problem for one year now and it affected my contacts, then later my calendar.
    I followed the Apple troubleshooting guides and finally managed to make it work again.
    First try the following guide:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Window
    http://support.apple.com/kb/HT1692
    For me I noticed that after I updated ITunes to latest version (using the full uninstall from the last point of the guide above, section "Reinstall Apple Mobile Device Support and iTunes"), I could sync with another Windows user account (on another computer actually)
    Since I wanted my own account to sync again, I then used the advanced troubleshooting guide:
    Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    http://support.apple.com/kb/TS2776
    In my case the point 4 in this guide helped, but since I had no MobileMe, I just killed the OS process SyncServer.exe, then renamed the SyncServices folder to SyncServices.old and restarted the PC.
    You should try all the steps in both guides in the order mentioned, to see which one can help, I don't advise you to start directly with a step in a guide
    Good luck
    Iphone 4, iOS 4.3.3, Outlook 2007, Win 7 64Bit

  • ITunes could not sync contacts ... because the iPhone disconnected

    I had both an iPhone 3GS and iPod touch (2nd gen w/ 3.0 software) syncing to Mobile Me and to my mac. All seemed well except I had a few duplicate entries in contacts. In trying to clean up the duplicates in MobileMe syncing I turned off contact syncing on the phone then turned it back on again. Then I started getting the following error.
    iTunes could not sync contacts to the iPhone "iPhone" because the iPhone disconnected.
    I've: reinstalled iTunes, completely wiped the iPhone back to factory, Forced a refresh of MobileMe from the Mac to Mobile Me.etc. Symptoms seem to be getting worse instead of better. Now the iPod touch is also screwed up and has the same error as above except for the reference to iPhone.
    Current status:
    iPhone: Contacts - Had a mess, but I seem to have it working. One set of contacts. Calendar - will not sync with Mac. Synced to MobileMe, but empty. Get spinning network activity symbol when in Calender app.
    iPod Touch - Calendar will not sync with Mac. blank synced with Mobile me but empty, Contacts has the separate On my Mac and Mobile Me group listings, but otherwise seems ok. Syncs with Mac.
    iPod Nano - Contacts seem ok, Calendar seems ok,
    MobileMe - Once I reset it seems ok.
    Other info that may or may not apply. There are two other Macs synced by MobileMe. I've reset them as well. Multiple user accounts on each machine.

    By wiping both iPhone and iPod and trying syncing with another computer I've come to the conclusion that something with MobileMe sync is the problem.
    I can set up both to work fine with my Mac Pro and a new Mac Book Pro as long as I don't set up MobileMe syncing. As soon as I sync with MobileMe I start having problems, particularly with Calendar.
    MobileMe seems to work fine computer to computer, until the iPhone/iPod get involved, then the MobileMe copy gets messed up. Version on computer seems to stay ok.
    Not sure where to go from here... other than call Apple or go to the Apple Store.

  • Itunes could not sync contacts to the iphone because the sync server failed to sync the iphone

    Hello everyone,
    Today, when I connected my iPhone 4 to itunes, on my PC.. it send me the following message:
    "itunes could not sync contacts to the iphone because the sync server failed to sync the iphone"---
    and then, it stop the process..
    PLEASE help me with this!!, I do not have too much time, I have read a couple of discussion, and nothing is working.
    I'd really appreciate your help,
    Regards,
    Roberto

    Hello rsantanavizcaino
    Start with the article below to troubleshoot issues with Sync Services on your computer.
    Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    http://support.apple.com/kb/ts2776
    Regards,
    -Norm G.

  • When i connect my iphone to the computer it gives me this message "ITunes could not sync contacts to the Iphone "my name" because the sync server failed to sync the iphone. whats the problem

    when i connect my iPhone to the computer it gives me this message "ITunes could not sync contacts to the iPhone "my name" because the sync server failed to sync the iPhone. what is the problem?

    What type of computer?
    Mac: Sync Services: Advanced troubleshooting for contact and calendar syncing
    Windows: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    The following previous discussion may also help: Re: sync server failed to sync the iphone

  • While doing a sync, I received a phone call.  Since then I get a message during sync " Itunes could not sync contacts to the iphone because the sync server failed to sync the iphone.  What to do?

    While doing a sync, I received a phone call.  Since then I get a message during sync "Itunes could not sync contacts to the iphone because the sync server faile to sync the iphone".  What to do?

    I had same problem,,This link solved issue easily
    http://www.question-defense.com/2010/09/01/itunes-could-not-sync-calendars-to-th e-iphone-because-the-sync-server-failed
    I didn't lose any calendar since it was all on the computer in Outlook calendar

  • When syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    when syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    hello
    see here the procedure that worked for me:
    https://discussions.apple.com/message/16880485#16880485
    good luck

  • ITunes could not sync contacts to the iPhone because the sync server...

    has anyone else gotten this message? and if so, what's the fix. i've talked to a "level 2" tech at apple and he had no clue.
    "iTunes could not sync contacts to the iPhone because the sync server failed to sync the iphone"
    this happens if i have contacts checked to sync. it synced fine on 6/30 but have been getting this problem today 7/1.

    I'm having this same problem and I've tried all the other fixes in this forum, except yours. Could you please be more specific? My question is below:
    1.) erased the iPhone via iPhone settings. --> where is "iPhone settings"?
    2.) deleted my pda from iSync
    3.) plugged in the iPhone and restored it via iTunes
    4.) resynced and everything is back to normal.

  • Itunes could not sync contacts to the iphone because the sync server failed

    itunes could not sync contacts to the iphone because the sync server failed

    Just to clarify, this morning I recieved both errors as below

  • Itunes could not sync contacts to the iphone because the contacts are in use by the iphone

    itunes could not sync contacts to the iphone because the contacts are in use by the i phone....  hi i always get this messega when i plug my phone in to the iphone is there anyone have any idea how to fix my phone thank u

    Am I'm the only one with this issue?
    As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
    I have my contacts backed up several places so I'm not worried about losing them.
    Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
    JT

  • When synching the iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to correct this

    Header 1
    Header 2
    when synching iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to fix this problem?

    Did you try the solutions mentioned in this article? iTunes for Windows: "Unable to load data class information from sync services" alert

  • Sync Error Message: "iTunes could not sync contacts to the iPhone...."

    This just started today:
    "iTunes could not sync contacts to the iPhone "My Phone" because an error occured while merging data"
    Info:
    I'm running iTunes 9 and 4.0.1 on my iPhone which is a 3GS. They sync with Google Contacts. I did just install a group contact app called ABCLite (fyi, have no idea if this is related).
    I use my contacts a LOT on both the phone and the computer so I really need them to sync! Help!!!
    Jenn

    Hi,
    same here - or similar: Installed latest iOS4 and only group in my contacts comes up.
    Data do not seem to be lost (phew:-) because when I ring a number, the phone still displays who it is, so the data are there somewhere.
    Any help much appreciated.

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