ITunes could not sync contacts to iPhone ...because the iPhone disconnected

I just updated to iPhone 1.1.4 and get that message while trying to sync contacts.
Running iTunes 7.6.1.9.
Anyone getting this error. Workaround?

It will clear the contacts off the iphone, but you can sync them back from the computer when you set up as new iphone.
If the issue persists after you restore the iphone, something could be corrupted in the contact manager on the computer.
Try creating a group in the contact manager and sync just that group.
Move a few contacts to that group and sync the iphone.
If the sync goes through ok, move a few more contacts and sync again.
Keep going through this process until you run across the issue again.
then you know that it is something in the las group of contacts that you moved to that group that is causing the problem.
Hope this helps.

Similar Messages

  • ITunes could not sync contacts ... because the iPhone disconnected

    I had both an iPhone 3GS and iPod touch (2nd gen w/ 3.0 software) syncing to Mobile Me and to my mac. All seemed well except I had a few duplicate entries in contacts. In trying to clean up the duplicates in MobileMe syncing I turned off contact syncing on the phone then turned it back on again. Then I started getting the following error.
    iTunes could not sync contacts to the iPhone "iPhone" because the iPhone disconnected.
    I've: reinstalled iTunes, completely wiped the iPhone back to factory, Forced a refresh of MobileMe from the Mac to Mobile Me.etc. Symptoms seem to be getting worse instead of better. Now the iPod touch is also screwed up and has the same error as above except for the reference to iPhone.
    Current status:
    iPhone: Contacts - Had a mess, but I seem to have it working. One set of contacts. Calendar - will not sync with Mac. Synced to MobileMe, but empty. Get spinning network activity symbol when in Calender app.
    iPod Touch - Calendar will not sync with Mac. blank synced with Mobile me but empty, Contacts has the separate On my Mac and Mobile Me group listings, but otherwise seems ok. Syncs with Mac.
    iPod Nano - Contacts seem ok, Calendar seems ok,
    MobileMe - Once I reset it seems ok.
    Other info that may or may not apply. There are two other Macs synced by MobileMe. I've reset them as well. Multiple user accounts on each machine.

    By wiping both iPhone and iPod and trying syncing with another computer I've come to the conclusion that something with MobileMe sync is the problem.
    I can set up both to work fine with my Mac Pro and a new Mac Book Pro as long as I don't set up MobileMe syncing. As soon as I sync with MobileMe I start having problems, particularly with Calendar.
    MobileMe seems to work fine computer to computer, until the iPhone/iPod get involved, then the MobileMe copy gets messed up. Version on computer seems to stay ok.
    Not sure where to go from here... other than call Apple or go to the Apple Store.

  • Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"

    Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!

    hello,
    There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
    I would use a previous backup (earlier one) to the one you have tried to just do.

  • When synching the iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to correct this

    Header 1
    Header 2
    when synching iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to fix this problem?

    Did you try the solutions mentioned in this article? iTunes for Windows: "Unable to load data class information from sync services" alert

  • ITunes could not sync contacts or iCal to the iPhone sync server failed

    *+iTunes could not sync contacts to the iPhone "Username" because the sync server failed to sync the iPhone+*
    I have read most of the post on this subject and have tried most of the solutions as they applied to me however resulting in same error message as above.
    I have performed the following:
    1. Reset iSync History
    2. Installed the latest version of iTunes 7.5.2
    3. Installed the latest version of iPhone software 1.1.2
    4. Removed folders and files from the Library.
    What I haven't done and only will do as a last resort.
    1. Reinstall Tiger
    2. Purchased and Installed Leopard
    3. Restore iPhone settings
    Does anyone have a viable solution? Thanks in advance!

    I called Apple Tech Support and spoke with a Product Specialist. He helped me resolved the issue.

  • Itunes could not sync calenddars to X because the iPhone disconnected

    I've been trying to sync my calendar with my iPhone to decidedly frustrating results.
    First I tried on my MAC (with iCal). Got the message "iTunes could not sync calendars to the iPhone because the iPhone disconnected."
    Then I tred with my PC (with outlook). Exact same message.
    Looking at LIST view in my iPhones calendar, there don't appear to be any events in the phone itself.
    Any ideas, suggestions, or pointers to some direction?
    Thanks!
    (P.S. its maddening that this discussion board isn't searchable)

    Thanks midwestcraft. I had this problem and your answer solved it for me.
    Thought this further info may be of use to some who wants more historic dates in their calendar.
    I had "do not sync events older than" unchecked and the input field set to "0". When I changed it to 180, it worked perfectly. I've found that I can increase this number to "545" - anything higher causes the error. This seems to coincide with some strange multiple-entry events in my calendar.
    Don't know if this will be a clue for somebody to fix the issue.

  • Itunes could not sync contacts to iphone because contacts are in use....

    Just bought phone today... Error states can't sync contacts because they are in use... How do you close the contacts setting on the iphone and then sync again?

    Am I'm the only one with this issue?
    As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
    I have my contacts backed up several places so I'm not worried about losing them.
    Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
    JT

  • ITunes could not sync contacts to the iPhone because an error occurred

    When I connect my iPhone to my iMac (OSX version 10.6.6), and open iTunes and select "sync" - everything syncs (my Apps, Music, Movies, TV Shows, Podcasts, books, Photos and Calendars). However, I get an error message popping up saying: "iTunes could not sync contacts to the iPhone because an error occurred while merging data".
    I have unchecked the contacts button in iTunes and then sync works fine.
    I have deleted all my contact in my Address Book on my iMac and tried to sync. Again, same error message as above.
    I have not tried to restore the iPhone as I am worried to loose my contacts saved on my iPhone.
    Who know how to solve this problem? Thanks

    Hi Charlotte
    I had the same problem for one year now and it affected my contacts, then later my calendar.
    I followed the Apple troubleshooting guides and finally managed to make it work again.
    First try the following guide:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Window
    http://support.apple.com/kb/HT1692
    For me I noticed that after I updated ITunes to latest version (using the full uninstall from the last point of the guide above, section "Reinstall Apple Mobile Device Support and iTunes"), I could sync with another Windows user account (on another computer actually)
    Since I wanted my own account to sync again, I then used the advanced troubleshooting guide:
    Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    http://support.apple.com/kb/TS2776
    In my case the point 4 in this guide helped, but since I had no MobileMe, I just killed the OS process SyncServer.exe, then renamed the SyncServices folder to SyncServices.old and restarted the PC.
    You should try all the steps in both guides in the order mentioned, to see which one can help, I don't advise you to start directly with a step in a guide
    Good luck
    Iphone 4, iOS 4.3.3, Outlook 2007, Win 7 64Bit

  • Itunes could not sync contacts to the iphone because the sync server failed to sync the iphone

    Hello everyone,
    Today, when I connected my iPhone 4 to itunes, on my PC.. it send me the following message:
    "itunes could not sync contacts to the iphone because the sync server failed to sync the iphone"---
    and then, it stop the process..
    PLEASE help me with this!!, I do not have too much time, I have read a couple of discussion, and nothing is working.
    I'd really appreciate your help,
    Regards,
    Roberto

    Hello rsantanavizcaino
    Start with the article below to troubleshoot issues with Sync Services on your computer.
    Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    http://support.apple.com/kb/ts2776
    Regards,
    -Norm G.

  • When i connect my iphone to the computer it gives me this message "ITunes could not sync contacts to the Iphone "my name" because the sync server failed to sync the iphone. whats the problem

    when i connect my iPhone to the computer it gives me this message "ITunes could not sync contacts to the iPhone "my name" because the sync server failed to sync the iPhone. what is the problem?

    What type of computer?
    Mac: Sync Services: Advanced troubleshooting for contact and calendar syncing
    Windows: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    The following previous discussion may also help: Re: sync server failed to sync the iphone

  • While doing a sync, I received a phone call.  Since then I get a message during sync " Itunes could not sync contacts to the iphone because the sync server failed to sync the iphone.  What to do?

    While doing a sync, I received a phone call.  Since then I get a message during sync "Itunes could not sync contacts to the iphone because the sync server faile to sync the iphone".  What to do?

    I had same problem,,This link solved issue easily
    http://www.question-defense.com/2010/09/01/itunes-could-not-sync-calendars-to-th e-iphone-because-the-sync-server-failed
    I didn't lose any calendar since it was all on the computer in Outlook calendar

  • When syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    when syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    hello
    see here the procedure that worked for me:
    https://discussions.apple.com/message/16880485#16880485
    good luck

  • ITunes could not sync contacts to the iPhone because the sync server...

    has anyone else gotten this message? and if so, what's the fix. i've talked to a "level 2" tech at apple and he had no clue.
    "iTunes could not sync contacts to the iPhone because the sync server failed to sync the iphone"
    this happens if i have contacts checked to sync. it synced fine on 6/30 but have been getting this problem today 7/1.

    I'm having this same problem and I've tried all the other fixes in this forum, except yours. Could you please be more specific? My question is below:
    1.) erased the iPhone via iPhone settings. --> where is "iPhone settings"?
    2.) deleted my pda from iSync
    3.) plugged in the iPhone and restored it via iTunes
    4.) resynced and everything is back to normal.

  • Itunes could not sync contacts to the iphone because the sync server failed

    itunes could not sync contacts to the iphone because the sync server failed

    Just to clarify, this morning I recieved both errors as below

  • Itunes could not sync contacts to the iphone because the contacts are in use by the iphone

    itunes could not sync contacts to the iphone because the contacts are in use by the i phone....  hi i always get this messega when i plug my phone in to the iphone is there anyone have any idea how to fix my phone thank u

    Am I'm the only one with this issue?
    As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
    I have my contacts backed up several places so I'm not worried about losing them.
    Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
    JT

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