Itunes could not sync contacts to the iphone
I have just moved my iPhone 3G to a new notebook Windows 7 Outlook 2010. Can't synch my contacts through iTunes from Outlook (8149 of them), receive error = itunes could not sync contacts to the iphone because an error occurred remapping record identifiers. Everything else syncs fine. All used to sync under XP Pro Outlook 2003. I see many posts and have tried almost all of the solutions offered. Apple please help us get back to being productive, not troubleshooting our devices. Any advice from others is MUCH appreciated. Thanks in advance.
Restored iPhone; reset sync, cleared the sync option for contacts, confirmed removal of all records on iPhone, disconnected and closed iTunes - tried this many times; restored all library files from old computer, cleared ALL records, reset sync, disconnected and closed iTunes, then synced again; tried process again after de-selecting option for calendars, email, notes, etc. as well as contacts; placed a single contact record on the iPhone, then tried syncing, next de-selected the option to sync contacts, accepted the removal of that (all) contacrt records from the iPhone, again set up iTunes to replace all contacts on iPhone. Everything syncs fine execpt for my contacts. I have been trying everything I can think of... about 16 hrs into it so far.
Similar Messages
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This just started today:
"iTunes could not sync contacts to the iPhone "My Phone" because an error occured while merging data"
Info:
I'm running iTunes 9 and 4.0.1 on my iPhone which is a 3GS. They sync with Google Contacts. I did just install a group contact app called ABCLite (fyi, have no idea if this is related).
I use my contacts a LOT on both the phone and the computer so I really need them to sync! Help!!!
JennHi,
same here - or similar: Installed latest iOS4 and only group in my contacts comes up.
Data do not seem to be lost (phew:-) because when I ring a number, the phone still displays who it is, so the data are there somewhere.
Any help much appreciated. -
ITunes could not sync contacts to the iPhone because an error occurred
When I connect my iPhone to my iMac (OSX version 10.6.6), and open iTunes and select "sync" - everything syncs (my Apps, Music, Movies, TV Shows, Podcasts, books, Photos and Calendars). However, I get an error message popping up saying: "iTunes could not sync contacts to the iPhone because an error occurred while merging data".
I have unchecked the contacts button in iTunes and then sync works fine.
I have deleted all my contact in my Address Book on my iMac and tried to sync. Again, same error message as above.
I have not tried to restore the iPhone as I am worried to loose my contacts saved on my iPhone.
Who know how to solve this problem? ThanksHi Charlotte
I had the same problem for one year now and it affected my contacts, then later my calendar.
I followed the Apple troubleshooting guides and finally managed to make it work again.
First try the following guide:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Window
http://support.apple.com/kb/HT1692
For me I noticed that after I updated ITunes to latest version (using the full uninstall from the last point of the guide above, section "Reinstall Apple Mobile Device Support and iTunes"), I could sync with another Windows user account (on another computer actually)
Since I wanted my own account to sync again, I then used the advanced troubleshooting guide:
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
In my case the point 4 in this guide helped, but since I had no MobileMe, I just killed the OS process SyncServer.exe, then renamed the SyncServices folder to SyncServices.old and restarted the PC.
You should try all the steps in both guides in the order mentioned, to see which one can help, I don't advise you to start directly with a step in a guide
Good luck
Iphone 4, iOS 4.3.3, Outlook 2007, Win 7 64Bit -
Itunes could not sync contacts to the iphone because the sync server failed to sync the iphone
Hello everyone,
Today, when I connected my iPhone 4 to itunes, on my PC.. it send me the following message:
"itunes could not sync contacts to the iphone because the sync server failed to sync the iphone"---
and then, it stop the process..
PLEASE help me with this!!, I do not have too much time, I have read a couple of discussion, and nothing is working.
I'd really appreciate your help,
Regards,
RobertoHello rsantanavizcaino
Start with the article below to troubleshoot issues with Sync Services on your computer.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/ts2776
Regards,
-Norm G. -
How to fix "iTunes could not sync contacts to the iPhone "my name's iPhone
How to fix the "iTunes could not sync contacts to the iPhone "my name's iPhone" because the sync server failed to sync the iPhone.
Thank you.
HughHello rsantanavizcaino
Start with the article below to troubleshoot issues with Sync Services on your computer.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/ts2776
Regards,
-Norm G. -
when i connect my iPhone to the computer it gives me this message "ITunes could not sync contacts to the iPhone "my name" because the sync server failed to sync the iPhone. what is the problem?
What type of computer?
Mac: Sync Services: Advanced troubleshooting for contact and calendar syncing
Windows: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
The following previous discussion may also help: Re: sync server failed to sync the iphone -
While doing a sync, I received a phone call. Since then I get a message during sync "Itunes could not sync contacts to the iphone because the sync server faile to sync the iphone". What to do?
I had same problem,,This link solved issue easily
http://www.question-defense.com/2010/09/01/itunes-could-not-sync-calendars-to-th e-iphone-because-the-sync-server-failed
I didn't lose any calendar since it was all on the computer in Outlook calendar -
when syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP
hello
see here the procedure that worked for me:
https://discussions.apple.com/message/16880485#16880485
good luck -
ITunes could not sync contacts to the iPhone because the sync server...
has anyone else gotten this message? and if so, what's the fix. i've talked to a "level 2" tech at apple and he had no clue.
"iTunes could not sync contacts to the iPhone because the sync server failed to sync the iphone"
this happens if i have contacts checked to sync. it synced fine on 6/30 but have been getting this problem today 7/1.I'm having this same problem and I've tried all the other fixes in this forum, except yours. Could you please be more specific? My question is below:
1.) erased the iPhone via iPhone settings. --> where is "iPhone settings"?
2.) deleted my pda from iSync
3.) plugged in the iPhone and restored it via iTunes
4.) resynced and everything is back to normal. -
Itunes could not sync contacts to the iphone because the sync server failed
itunes could not sync contacts to the iphone because the sync server failed
Just to clarify, this morning I recieved both errors as below
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Itunes could not sync contacts to the iphone because the contacts are in use by the iphone
itunes could not sync contacts to the iphone because the contacts are in use by the i phone.... hi i always get this messega when i plug my phone in to the iphone is there anyone have any idea how to fix my phone thank u
Am I'm the only one with this issue?
As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
I have my contacts backed up several places so I'm not worried about losing them.
Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
JT -
ITunes could not sync contacts to the iPhone...the iPhone canceled the sync
My phone refuses to sync ANY contacts. When iTunesis performing the Sync process, it ends stating that "iTunes could not sync contacts to the iPhone "MyPhone" because the iPhone canceled the sync."
This happened originally when I was running OS 3.0. As a fix, I upgraded iTunes and then my iPhone to the latest versions - v9.0.1.8 and v3.1.2 respectively.
I just finished doing a "reset all content and settings" and still no dice. Unfortunately, this won't allow me to sync until after I restore a backup, so I'm sure I'm bringing corrupt data back into the phone.
I tried changing my contacts to sync to my Windows Address Book, instead of the GMail that I use. No luck.
HOW can I simply ERASE the contact database on my iPhone so I can get it to sync again?...and an update.
I tried manually adding some contacts to the phone and they just don't save. The contact list stays empty. -
ITunes could not sync contacts to the iPhone "Jerry's iPhone"
I am using an iPhone 3G and am synching to MS Outlook 2010. I cannot get my Contacts to sync in either direction. I the message above. Any help?
Restored iPhone; reset sync, cleared the sync option for contacts, confirmed removal of all records on iPhone, disconnected and closed iTunes - tried this many times; restored all library files from old computer, cleared ALL records, reset sync, disconnected and closed iTunes, then synced again; tried process again after de-selecting option for calendars, email, notes, etc. as well as contacts; placed a single contact record on the iPhone, then tried syncing, next de-selected the option to sync contacts, accepted the removal of that (all) contacrt records from the iPhone, again set up iTunes to replace all contacts on iPhone. Everything syncs fine execpt for my contacts. I have been trying everything I can think of... about 16 hrs into it so far.
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ITunes could not sync contacts to the iPhone because the iPhone disconnecte
Has anyone else experienced this? I deleted some groups from address book an now I get this message anytime I try to sync. It's really starting to get to me because the iPhone has in fact, NOT disconnected. At least physically, iTunes thinks it has and so does the phone (the sync in progress message goes away and you just see the battery charging image). The phone still shows in iTunes Devices area. I'm using the newest version of iTunes and iPhone firmware 1.1.3.
Any ideas?
Thanks,
Joejsrun wrote:
On the phone with very friendly and helpful Apple reps and managed to troubleshoot/isolate the problem to a corruption in one of the address book entries (But anyone's guess as to which one...)
To fix:
1) Export All Address Book entries to a group vCard.
2) Export each "Group" to a group vCard.
3) Delete ALL entries.
4) Reimport "All" vCard.
5) Reimport "Groups" vCards one by one. As you import each group vCard, recreate the group and drag all entries from "Last Import" into newly created "Group"
6) Your sync issues should be fixed.
Hope this helps someone else.
If this makes you nervous, the following temporary fixes both worked until another address book entry was changed:
1) Reset sync data from within iSync.
2) Select Replace information on this iPhone from within iTunes. (But you lose any changes made on the iPhone...)
This method lost a lot of the custom fields in my address book including the "Notes" section- luckly I did an address book database backup. No good.
Then I just restored my iPhone and the problem went away. Maybe the database backup export, then deleting everything, then reimporting fixed it. Dunno. -
Began when Apple replaced my HD on my iMac. I can backup without any problems but when it is time to sync, I get this error.
I want to add that I deleted all the old back-ups and created a new back-up without any issues except sync problem.
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