ITunes could not update this iPhone because of an unknown error occurrence (24)
Type Phone iPhone 4g cdma
Please, help
When I update my phone show me this letter: ITunes could not update this iPhone because of an unknown error occurrence (24)
I don't think that's an iTunes error code; sounds like a Windows one: http://support.microsoft.com/kb/310123
I would remove iTunes and all its components completely, reinstall, and try again. Try on another computer if you can also.
Remove & reinstall iTunes: http://support.apple.com/en-us/HT1923
~Lyssa
Similar Messages
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I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC with the latest Windows Office 2013.
I wanted to have a NEW Catalog of all my rated 1 Star+ photos of all the years in a single Catalog. So I created what I called Star+ Catalog and I was told the best option is to import a Catalog at a time and given that there is no means to filter importing only Stared photos, I would import all the photos and then delete all the UnStared photos. I did that for Catalog Year 2014 but at the end gave me the message: "lightroom could not import this catalog because of an unknown error". It actually had imported around 40k photos from about 50k total. I tried again and again and every time I end up with the same thing. I created another new Catalog and stared from scratch and the same ting happened: the ONLY EXACT 40k or so photos were imported and the rest were not!! When I imported Catalog Year 2013 of around 45k photos, it worked perfectly. But when I imported Catalog Year 2012 of 35k photos, the same thing happened!!
I then tried exporting the needed photos to a new Catalog and that worked. But then when I try to import them again from my Master *+ Catalog I get the same error again!!
I also tried creating a new Master *+ Catalog and tried to import the Catalogs of each year into it and the same error happened again!!!
Any advice: 1) on how to solve this? and 2) if there is a better and easier way to create this Master Catalog of All Stared Photos of All my Catalogs?This is a duplicate thread - see here
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I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC with the latest Windows Office 2013.
I wanted to have a NEW Catalog of all my rated 1 Star+ photos of all the years in a single Catalog. So I created what I called Star+ Catalog and I was told the best option is to import a Catalog at a time and given that there is no means to filter importing only Stared photos, I would import all the photos and then delete all the UnStared photos. I did that for Catalog Year 2014 but at the end gave me the message: "lightroom could not import this catalog because of an unknown error". It actually had imported around 40k photos from about 50k total. I tried again and again and every time I end up with the same thing. I created another new Catalog and stared from scratch and the same ting happened: the ONLY EXACT 40k or so photos were imported and the rest were not!! When I imported Catalog Year 2013 of around 45k photos, it worked perfectly. But when I imported Catalog Year 2012 of 35k photos, the same thing happened!!
Any advice: 1) on how to solve this? and 2) if there is a better and easier way to create this Master Catalog of All Stared Photos of All my Catalogs?OK, my starting point is that LR can happily contain 400000+ photos, and it's a mistake to create a 1 star plus catalogue as you suggest. Instead, I'd recommend you create a master catalogue of all your photos, which you can then query however you want - 2 star, or a certain keyword, or with "xyz" in the title etc.
If you are intent on going that way, you could try a slight change from what you've done so far. Instead of trying to import an entire catalogue and then delete no-star pictures, take the 2014 and 2012 catalogues and select only the 1 star photos. Then do an Export as Catalog for these items, and import the 2014-1star and 2012-1star into your new catalogue. That may get you past the problem images which I suspect are the problem.
If that doesn't work, or if you follow my initial advice, you're going to need to identify the image where the failure occurs. You may have a corrupt image file, and replacing it from your backup may be sufficient to resolve the problem. Alternatively, it may be a corrupt record in the catalogue, and in this case it may be sufficient to remove the image from the catalogue and import it again. You might try selecting everything in the 2014 catalogue and seeing if you can do an Export as Catalog, creating a clean 2014, and deleting 2014's previews folder might also get rid of a potential problem. Something else is to try the Export as Catalog for images 1-40000, then a second Export as Catalog for images 40002-50k.
So a few things you'll need to try, rather than a magic bullet, and a recommendation to change the underlying direction.
John -
During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
Lightroom could not import this catalog because of an unknown error.
OS 10.5.8
(gb mem
I have recently exported a catalog from my main database (on a mac) with about 700 photos. Including negative files
We opened the catalog on a PC machine in the same version of lightroom. 3.5 camera raw 6.5. The images were given new keywords and then exported as a Catalog including Negative files.
The original catalog has been deleted from the main database on the Mac.
The Catalog with the new keywords saved across the network to the Mac.
Permissions are open to everyone on the folder the Catalog is in.
When I try and import the catalog in lightroom I can see the thumbnails,
However get this message. I’ve lost many hours trying to get the catalog bak into the main library.
I can open the catalog on its own in Lightroom, just when I try and import the catalog I get the bellow message.
I’ve tried importing saving to a new location
Importing not moving the files
Lightroom could not import this catalog because of an unknown error.
I see others have had similar problems however do not see a clear answer.
Has anybody a solution?
Thanks PatrickI'm having this issue as well, and honestly I've *never* been able to get "import from catalog" to work. In my case I have a catalog created on my Windows 7 laptop in LR3.5. I've copied it to an external drive, plugged it into my PC running Windows 7 with LR3.5. And I get the "could not import this catalog because of an unknown error" message.
I've confirmed every image in the catalog I am trying to import is accounted for and isn't "missing". There are no duplicate images between the exported catalog and the one I'm trying to import in.
Thoughts?
Neil -
ITunes could not connect this iPhone because of unknown error occurred (0xE000003)
Having trouble with my iPhone 4 and my mother's iPhone 3GS, any answer to how to make it connect to iTunes,
ThanksDid you already try the suggestions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen -
'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.
Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly. -
I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?
If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information. -
"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.
Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!
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Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one
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iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows VistaI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
"iTunes could not restore the iPhone because not enough free space is available of the iPhone"??????
Before updating to iOS6, I backed my iPhone up onto my PC, as I am aware that when updating an iPhone things like notes, contacts etc tend to disappear. However, after the update was complete, when I tried to 'restore back up' I keep getting the message "iTunes could not restore the iPhone because not enough free space is available of the iPhone". I don't understand why this message keeps coming up, because I have 20.96GB free space. All my contacts have gone, and I urgently need them for work. What can I do to solve this problem???
I suggest you delete some stuff off your phone so free up some memory and try again
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I just replaced my iPhone 5 because of a cracked face. I backed up the old phone to iTunes. When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone. Now what?
I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this. They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!
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I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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