Itunes could'nt backup the iphone

Itunes could not backup ma iphone the error is "iphone could not buckup the iphone becoz the backup is corrupted or not compaitable "plz helo me

I got the same message today on my phone and have tried the "solution" on apple support.. and also a lot of other things while surfing forums.
Then I disconnected my phone, re-installed iTunes, rebooted my phone, connected it all again, got a different error message than before, clicked on the Sync-icon and then it worked just fine..
I don't know if this was a lucky shot, but it seems to be a bugg rather than a error..I guess..
Hope you all solve this <3

Similar Messages

  • Does anyone know how to fix 'itunes could not backup the iphone an error occurred'?

    Tried absolutely everything suggested to remedy this very annoying Iphone 4s backup problem, wish Apple would just get round to fixing the problem that a lot of people seem to have for some time now, 'iTunes could not backup the iPhone because an error occurred' refuse to part with £25.00 to be told they don't know how to fix or they are not aware of the problem being so talked about on their support communities. Please please help, its been 4 months now and I have tried absolutely everything out there.

    You really tried EVERYTHING in that article? I'm impressed, it's a long list.
    The most common cause is a currupt current backup. Deleting the current backup should fix it if that's the problem. You need to delete it in iTunes Preferences, Devices tab. But with Windows unfortunately that isn't always enough. You need to use Windows Explorer to make sure the backup is completely gone, as the system call that deletes a folder sometimes fails to delete it completely. So open Explorer and make sure it's gone, and if it isn't delete it using Windows. The location is:
    Windows Vista and Windows 7/8:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
    There have also been reports that some apps prevent the backup from completing, probably because they create files that the backup program doesn't recognize. The most common offender reported is iZip.

  • - itunes could not backup the iphone because the iphone disconnected -

    - Hi -
    - i'm Seeking Help for a Problem i am Encountering When Connecting my iPhone to iTunes... -
    - iTunes Will Not Backup my iPhone - & Gives me the Following Error Message:
    itunes could not backup the iphone because the iphone disconnected
    - i Get this Message Even though the iPhone Remains Physically Connected via USB -
    - i am Using:
    - iTunes Version - 9.0.2 -
    - iPhone 3GS - 32GB - O.S - 3.1.2 - (NOT JAILBROKEN) -
    - i am Able to Sync the Device... - It's Just the Backup Procedure that is Failing -
    - Any Advice Please - (?)
    - Thanks -
    D.

    Thanks for Your Continued Help... -
    - I Have Managed to Make a Backup for the 1st Time Since October 25 2009 This Afternoon... - but am Now Again Unable to Make a New Subsequent Backup - i am Confronted with the Persisting Error Message of a Disconnect -
    - i Don't Know How i Managed to Get the Device to Make a Back-Up this Afternoon - but it is Filed Under the Devices Menu in iTunes - Along With 2 Previous Backups -
    - All Backups Listed are Detailed Below:
    iPhone - Today 13:58
    iPhone - 25 Oct 2009 19:53 - 25/10/2009 19:53
    iPhone - 7 Aug 2009 15:32 - 07/08/2009 15:32
    - i Remember that on the Evening of 25 Oct 2009... - for Some Unknown Reason... - i Lost All of my SMS from iPhone - Just Disappeared - Everything Else Remained & Was Fine -
    - i Tried Various things to Remedy the Missing SMS Problem - & was Unsuccessful in Restoring the Lost Messages -
    - i Then Did a Factory Restore of the Device to Initialize the iPhone -
    - i was Annoyed by Not Being Able to Recover those SMS... -
    - i'm Guessing though that those SMS Could be Stored in the Older Backups i Have Listed... - (?)
    - & so i Do Not Wish to Lose those Backups... - so i'm Wondering if there Would be a Way to Make a Copy of the 3 Backups i Have Listed Under Devices Before i Delete Any - (?)
    - Thanks Again -
    D.

  • ITunes could not backup the iPhone because...

    When trying to back up my iPhone I get the message "iTunes could not backup the iPhone "Alex's iPhone" because the backup could not be saved on the computer"
    I am running Windows XP SP3, iTunes 9.0.2 and OS 3.1.2 on my 3GS. None of the solutions to this problem I have come across have worked. I have tried:
    - Deleting the back up through iTunes
    - Deleting the whole back up folder manually
    - Uninstalling and reinstalling iTunes and all related components
    - Adding the back up folder to the exception list of AVG's resident shield
    - Creating a back up on another machine to transfer to the PC I use (I could not move the back up file, would not let me copy it to a flash drive)
    As I could create the back up on another PC I suspect the problem is with the PC rather than the iPhone. I do not want to try restoring the iPhone as I don't have a back up so will lose all my info!
    Any suggestions would be greatly appreciated, I am getting very frustrated with this problem.
    Thanks,
    alx7000

    Is this 64 bit XP or 32 bit??
    Try these links
    http://support.apple.com/kb/TS2529
    http://www.guruguidedvds.com/iphoneblog/common-problems/iphone-backup-problem-ch ecklist/
    Is your backup set to encrypt?? Try turing that off and see what happens

  • ITunes could not backup the iPhone because the iPhone is disconnected

    Hi,
    I've iPhone 5 and it has ios 6.1.2. I'm using windows 8. While I'm syncing the iPhone, I've an error that is saying "iTunes could not backup the iPhone because the iPhone is disconnected". I did nearly everything to backup but I couldn't achieve it.
    Could someone help me to fix this problem please?

    Hey Lawrence,
    A big THANK YOU!! to you! Your suggestions worked!
    Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
    Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed  the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
    Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
    Again, thank you very much Lawrence!
    Rich

  • "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

    "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
    Anybody else experienced this when trying to update iPhone software to 5.1.1???
    How have you resolved this issue.
    Any help anyone can give will be warmly received!!
    Thanks,
    R.
    London.

    Hello jsachi,
    The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Cheers,
    Allen

  • "iTunes could not backup the iPhone "Name's iPhone" because an error occurred."

    MacBook Pro 10.8.2 (running as admin)
    iTunes 11.0.1
    iPhone 4S 6.0.1
    “iTunes could not backup the iPhone “Name’s iPhone” because an error occurred.”
    I’ve read and followed some of the suggestions about deleting the backup… which I did and nothing. Syncing is no problem but when the status bar says “backing up”, the error pops up and it continues to sync music and apps.
    Deleted backup… didn’t help which means I have no backup to restore from.
    No error code associated with message.
    I’ve tried restoring (via iTunes) but after it “extracts the software”, it stops because it can’t do a backup.
    I thought I read in another thread where a poster said something about resetting/deleting everything from the phone directly, can anybody tell me if this works? I know I can reload the apps and music but will this delete the camera roll too?
    I know there are numerous thread regarding this error message so I apologize for being repetitive… but I would be eternally grateful for any and all additional help!!

    m8...aLL u cn do iz...
    downloaD d crack firmWare [3.1.2 or 3.1.3] fRom felixburns.com [or u cn google iT] ..
    downGrade itunes 9.2 to d previouS itunEs [9.0]
    in iTunes 9.0 ...cliCk restore holdinG d shift button...
    now press d firmware crack wich u downloaded fRom d location wre u saved it...[disconnect d internet while doin d restore]
    now iTunes downgraded 9.0 ..dsnt hve any choice bt 2 restore d ipod wid 3.1.2 or 3.1.3 wicheva u lyk...
    rest is on u..!!

  • TS2529 iTunes  could not backup the iphone because an error occurred

    I have iphone 4S 64GB. When I tried to backup today I get the message :  "Itunes  could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

    Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
    There is no any error code.
    At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
    Thanks

  • I get " itunes could not backup the iphone because an error occured

    I get " itunes could not backup the iphone because an error occured

    Hello there, pasqualefromdanville.
    When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
    iOS: If you can't back up or restore from a backup in iTunes - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • ITunes can't back up my 3Gs.  Says "iTunes could not backup the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone".

    iTunes can't back up my 3Gs.  Says "iTunes could not backup the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone."  What do I do?

    Hi, kgarrison3. 
    Thank you for visiting Apple Support Communities.  
    I understand that you are experiencing and issue backing up your device.  Here are the best steps to go through when running into issues such as this.  
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    Cheers, 
    Jason H.

  • Itunes could not backup the iphone because an error occurred

    I can sync my iPhone but cannot backup.  Keep getting this message, "itunes could not backup "name" iphone because an error occurred.  I already deleted all previous backups.

    Hi there, I am getting the same error - have you managed to solve it?

  • What does "iTunes could not backup the iPhone, because the backup was corrupt or not compatible with the iPhone" mean? Why won't itunes let me backup my phone?

    I have an iPhone 6, I backed it up when I got it, but it's been a while since i'v backed it up. The iTunes pop up also says "Delete the backup for this iPhone, then try again." I've tried restarting my phone, deleting some pictures, and deleting other things to get some space. The phone is iOS 8.0.2

    Hello jsachi,
    The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Cheers,
    Allen

  • HT3204 itunes could not backup the iphone

    I cannot back my iphone 4 up to itunes it gives me an error message everytime.

    I got the same message today on my phone and have tried the "solution" on apple support.. and also a lot of other things while surfing forums.
    Then I disconnected my phone, re-installed iTunes, rebooted my phone, connected it all again, got a different error message than before, clicked on the Sync-icon and then it worked just fine..
    I don't know if this was a lucky shot, but it seems to be a bugg rather than a error..I guess..
    Hope you all solve this <3

  • HT201210 I am trying to update the new ios6 software and I keep getting an error message saying: "iTunes could not backup the iPhone because the iPhone is corrupt or not compatiable with the iPhone.  Delete the backup then try again."

    How do I delete the backup?  Will I loose all my information?

    Disable your firewall/security software.

  • ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible

    Ok so bear with me here, it is somewhat of a long story.
         I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
    Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
    Thank you very much, if it doesn't say my email on here try me at [email protected]
    Thanks again
    -Drew
    Edit: The current phone is an iPhone 3G, not a 3Gs.

    ashleyfrg2,
    you will need to restore your phone as a new device and NOT from backup.  If you've been using your phone as recommended, you should have minimal data loss:  Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer.  You CANNOT downgrade to 4.3.3.

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