ITunes couldn't connect because of an unknown error 0xE8000065

my IPad suddenly went black and when connected to the Desktop I got the error message 0xE8000065

In the course of your troubleshooting to date, have you worked through the following document?:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Similar Messages

  • TS1538 itunes could not connect because of an unknown error

    When i connect my ipad to my computer it shows" itunes could not connect because of an unknown error" and i cannot put songs from my pc to my ipad

    Try this if thats 0xExxxxxx error message
    http://support.apple.com/kb/TS3221

  • My Ipod classic works perfectly until there's around 3 GB loaded on it, then there is an error message saying that it couldn't sync because of an unknown error.

    My itunes and Ipod software are both the current version, doesn't seem to change anything. It works perfectly until there's around 3 GB loaded on it, then there is an error message saying that it couldn't sync because of an unknown error.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
    *last chance and I'm backing away sloooowly*
    thanks to ANYONE who will suggest ANYTHING at all!!!

  • TS3221 iTunes could not connect device due to unknown error (0xE8000012)

    TS3221 iTunes could not connect device due to unknown error (0xE8000012) please tell me the solotion

    Turn your iPhone to a DFU mode and restore it

  • I cannot use my iPad. The screen is black with only the circulating dowmnloading symbol showing and I cannot switch it off to re-boot. If I try to connect to iTunes it says it could not connect because o an unknown error 0xE80000065, but I can't turn it

    I cannot use my iPad.
    It presents a black blank screen with just the circulating symbol in the middle.
    I cannot turn if off or on to re-boot it as the on-off swith does not respond, neither does the press button on the bottom edge of the pad.
    I have tried to connect it to iTunes but my computer (running Windows Vista) shows an error message 0xE8ooooo65.
    Previous to this complete shut-down I had successfully connected to iTunes and tried to download the new 4.3.3 (?) Update.
    This showed it would take four hours ! So it was left to do just that.
    However it then went back after thfour hours it said it was backing up my files, but then shutdown.
    Can anyone help?
    Shirley 

    http://support.apple.com/kb/TS3281

  • Itunes cannot connect to iphone because of an unknown error (0xE8000065)

    Right after I update iTunes to itune 9. I started update my iphone and it comes up with that message. Does anyone have the same problem?

    Hello,
    I'am not 100% sure about your problem, but a few things are needed to know what happened. One, did you hack or jeilbreak your device? If yes then you pretty much got brickwd. If not, then did you try to put your iPod in DFU mode and then restore? (DFU - Power+Home button for 10 seconds HOLD, and then home for another 10 seconds.) Hope this helps, though I'amnot sure about the cause.
    Best Regards

  • When i connect my ipad to my computer via usb, the latest version of itunes states that the mobile version cannot be started because of an unknown error

    i have just downloaded and installed the latest version of itunes.  Now when i connect my ipad to my computer via USB, itunes states that the apple mobile device service cannot be started because of an unknown error (1058).  The connection worked fine with the previous version of itunes.

    so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
    Did you get an error message when you did the standalone AMDS install? If so, what does it say? (Precise text, please.)

  • Itunes could not connect to the iPhone "" because of an unknown error occur

    New to iTunes and iPhone (3g 8gig black)...
    Apple store was unable to activate the phone in the store...
    I installed iTunes today 7.7.0.43 and plugged in phone and got the message:
    itunes could not connect to the iPhone "" because of an unknown error occurred (0xE8000035).
    Vista thinks I have a "Digital Still Camera" when i plug it in but the driver for the "Digital Still Camera" fails to install...
    I rebooted the computer.
    I restarted the iphone (Pushed top button then slide to power off and then pushed again to power on)
    I reset the iphone (top and home button for 10-15 seconds till i saw apple logo)
    any ideas?
    ps - i tried calling 1-800-my-iphone but i was unable to get to a person - is their tech support always that crappy or just today since its launch day?

    This may not make you feel any better, but it's not you, it's not your new phone, and it's not the way Apple normally works. It is extreme overload for today. I have one of the original iPhones, and today I tried to simply get the new software, and after all the download and firmware updating, I got the same message you did. It had persisted all day, and, I'm sorry to say, is likely to for the rest of the day. I'm on a Mac, so it's not a Vista thing, either. Other people I know who bought the new phone are also experiencing the same thing. Spread the word! Discourage anyone from upgrading today! Or they, too, will be WITHOUT A PHONE!!
    Good luck to us all,
    Shelley

  • Itunes could not connect to the iPhone "iPhone" because of an unknown error

    Hello. I have a PowerBook G4 running OSX 10.5.5 867 MHz 640MB Memory. I have installed iTunes 8 and my library is kept on a separate Lacie External Hard Drive. When I connect the drive, Open iTunes and then plug in the iPhone G3 8G I receive the following message:
    "itunes could not connect to the iPhone "iPhone" because of an unknown error occurred (0xE8000001)"
    If someone can point me in the right direction to problem solve I'd really appreciate it.
    Thanks

    This may not make you feel any better, but it's not you, it's not your new phone, and it's not the way Apple normally works. It is extreme overload for today. I have one of the original iPhones, and today I tried to simply get the new software, and after all the download and firmware updating, I got the same message you did. It had persisted all day, and, I'm sorry to say, is likely to for the rest of the day. I'm on a Mac, so it's not a Vista thing, either. Other people I know who bought the new phone are also experiencing the same thing. Spread the word! Discourage anyone from upgrading today! Or they, too, will be WITHOUT A PHONE!!
    Good luck to us all,
    Shelley

  • I connected my iPad and iPhone to sync just now and got the message, "The iTunes Library cannot be saved. An unknown error occurred (-54)." What does this mean?  I clicked "OK" and the sync appears to have worked properly. Thanks - dalebird

    I connected my iPad and iPhone to sync just now and got the message, "The iTunes Library cannot be saved. An unknown error occurred (-54)." What does this mean?  I clicked "OK" and the sync appears to have worked properly. Thanks - dalebird (MacBook Pro, g4 17in)

    Morning dalebird,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/HT1451
    Best of luck,
    Mario

  • Error message states iTunes could not connect because paring record is missing, how do I fix?

    Error message states iTunes could not connect because paring record is message is missing, how do I fix?

    Sometimes rebooting your PC can clear this error message.  You might also want to try plugging the iPod into a different USB port as well.
    Others have been able to fix it by unplugging their iPod from their PC, signing out their Apple ID on their iPod Touch, signing back in and reconnecting it.
    B-rock

  • ITunes Cannot connect to iPhone due to unknown error (0xE8000065)

    Hello!
    When I plugin my iphone to a wall, it refuses to charge (it just keeps making a bleeping noise).
    And when I try to connect my iPhone to iTunes, I can't. It just says: iTunes Cannot connect to iPhone due to unknown error (0xE8000065)
    Any suggestions? I replaced the battery hoping that would do the trick, but nada.
    Cheers

    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Did you try a different charger and a different cable? If it won't charge the error will go away soon also when the battery dies.

  • "iTunes couldn't connect to this iPad. Can't establish a secure connection to the device."

    Hello anyone this might concern,
    I'm having a  problem with my week-old iPad 3 WiFi + 4G (although not 4G in Sweden, but anyway). When I yesterday (19th of June 2012) tried to hook my iPad to my mid 2011 iMac 27" wanting to synchronize it, I got a warning message that I've never seen before and not being known on the interwebs when searching for it.
    Translated from Swedish it says: "iTunes couldn't connect to this iPad. Can't establish a secure connection with the device". No error code or anything. Just a window saying this and an OK button. Wierd I thought, tried to search for it and got hits that were similar but not in my opinion the same problem at all. Some people had problems a couple of years ago giving the similar error message, that had to do with the date and time not being the same on the iDevice as the computer hooking it up to. I checked my settings but everything checks out all right.
    After a couple of tries of restarting both the iPad and the iMac, reinstalling iTunes etc etc I tried to connect my iPhone 4S. That went just fine, without a hitch. I was able to synchronize it, do whatever. So I took out my MBA 13" late 2010, connected the iPad to it and started iTunes - voilá it worked just fine! But still, the issue remains on the iMac today. I can't for the love of Steve understand what the problem is.
    So, anyone out there sitting on an awesome fix?
    Thanks,
    Jacob

    OK!
      So I myself had this issue and have solved the issue.  Let me recap:
    1: Purchased a 13" Mac Book Pro
    2:Already owned an Ipad that was syned with the PC I was previously using
    3: When I connected my Ipad to the brand new Mac and opened Itunes was told (paraphrase) "Itunes can not connect to your Ipad...can not find secure connection
    4: Called a multitude of Apple customer service folks who were really nice but couldn't help
              1) I tried different ports
              2) various apple connectors were used (not technical word but you know the cord that you use to connect your iPad to your cable with the usb)
              3) and on and on.....and no the date and time thing mentioned on many forums didn't work
              4) was able to sync photos through iPhoto with no issues
    So what solved it:
    1) Back up your iPad to iCloud (make sure it fully completes)
    2) Go to General~Reset~Erase All Content and Settings
    3) When iPad restores it will eventually get to a promp "restore from iCloud" say yes
    4) At this point you are home sweet home...connect to itunes and Walla!
    I also discovered how to sync Google calendars (if you have multiple like me) and google contacts to address.  Holler at me if you need those too...don't waste your entire day like me. Peace Out!!

  • ITunes could not copy "song" because of an unknown error (-50)

    Hello there, i need help, recently I bought an used 160GB iPod classic, when I sync it with iTunes it syncs like 400 songs (from 800), and then iTunes freezes, when it comes back it shows an error: "iTunes could not copy "song" because of an unknown error (-50)". I don't know how to fix this, i have already tried restoring, disabling my antivirus, updating, reinstalling iTunes, using another computer, using another wi-fi, manually syncing, I DONT KNOW WHAT TO DO, I am  desperate, please HELP!

    See this older thread for a few ideas on how to resolve the issue.
    https://discussions.apple.com/thread/3924425?tstart=0
    B-rock

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