Itunes crash on eject ipod
itunes 12.1 freezes when ejecting any ipod. The synch completes, but then I have to force quit itunes and restart it. Running Win 7. Anybody else?
Howdy Michael,
The article below provides troubleshooting tips that’ll resolve issues like the one that you’ve described, where iTunes stops responding at the end of the sync process or when ejecting an iPod.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Also, take a look at this article which addresses a similar issue and provides troubleshooting suggestions that'll likely help resolve this issue too.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason
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Crash Report: Itunes crashes when connecting ipod nano 5th gen
hi have had my imac since 2011 and never one problem until a week ago. I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime.
I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
If anyone can help thank you!
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [359]
Date/Time: 2014-08-02 21:24:41.456 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 321141 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 185 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 37A59C6B-96E1-408F-A12F-FD8E9DE95584
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x0014fcc9 0x1000 + 1371337
5 com.apple.iTunes 0x0014fb7f 0x1000 + 1371007
6 com.apple.iTunes 0x0014fb15 0x1000 + 1370901
7 com.apple.iTunes 0x00053672 0x1000 + 337522
8 com.apple.iTunes 0x0005355b 0x1000 + 337243
9 com.apple.iTunes 0x000534d4 0x1000 + 337108
10 com.apple.CoreFoundation 0x9513e42b __CFRunLoopDoSources0 + 1563
11 com.apple.CoreFoundation 0x9513beef __CFRunLoopRun + 1071
12 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
13 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
14 com.apple.HIToolbox 0x94cc3e04 RunCurrentEventLoopInMode + 392
15 com.apple.HIToolbox 0x94cc3bb9 ReceiveNextEventCommon + 354
16 com.apple.HIToolbox 0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
17 com.apple.AppKit 0x90bdd595 _DPSNextEvent + 847
18 com.apple.AppKit 0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
19 com.apple.AppKit 0x90b9f1f3 -[NSApplication run] + 821
20 com.apple.iTunes 0x0000446f 0x1000 + 13423
21 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x933c8382 kevent + 10
1 libSystem.B.dylib 0x933c8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x933c7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x933c7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x933c7781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x933cf259 _pthread_start + 345
7 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003dafc 0x1000 + 248572
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x933c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x933c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x0000abb4 0x1000 + 39860
5 com.apple.iTunes 0x0000aa37 0x1000 + 39479
6 com.apple.iTunes 0x00a35f39 0x1000 + 10702649
7 com.apple.iTunes 0x00a35f67 0x1000 + 10702695
8 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x001406a9 0x1000 + 1308329
3 libSystem.B.dylib 0x933cf259 _pthread_start + 345
4 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x933c0ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9517bc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x933cf259 _pthread_start + 345
3 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 10: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x995664c4 -[NSThread main] + 45
7 com.apple.Foundation 0x99566474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x933cf259 _pthread_start + 345
9 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 14: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 15: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 16: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 17: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x006d5fc9 0x1000 + 7163849
5 com.apple.iTunes 0x0079b05e 0x1000 + 7970910
6 com.apple.iTunes 0x00511cf5 0x1000 + 5311733
7 com.apple.iTunes 0x00519196 0x1000 + 5341590
8 com.apple.iTunes 0x003d99bb 0x1000 + 4032955
9 com.apple.iTunes 0x001406dd 0x1000 + 1308381
10 libSystem.B.dylib 0x933cf259 _pthread_start + 345
11 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x001508bc 0x1000 + 1374396
5 com.apple.iTunes 0x008d9700 0x1000 + 9275136
6 com.apple.iTunes 0x00154c8d 0x1000 + 1391757
7 com.apple.iTunes 0x003c9f95 0x1000 + 3968917
8 com.apple.iTunes 0x001406dd 0x1000 + 1308381
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x933d082e pread$UNIX2003 + 10
1 com.apple.iTunes 0x00072ba2 0x1000 + 465826
2 com.apple.iTunes 0x00094060 0x1000 + 602208
3 com.apple.iTunes 0x0009317f 0x1000 + 598399
4 com.apple.iTunes 0x00d0ed8b 0x1000 + 13688203
5 com.apple.iTunes 0x00d0ff60 0x1000 + 13692768
6 com.apple.iTunes 0x00d174c0 0x1000 + 13722816
7 com.apple.iTunes 0x00088d70 0x1000 + 556400
8 com.apple.iTunes 0x000833f7 0x1000 + 533495
9 com.apple.iTunes 0x008abff0 0x1000 + 9089008
10 com.apple.iTunes 0x003c59bf 0x1000 + 3951039
11 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
12 libSystem.B.dylib 0x933cf259 _pthread_start + 345
13 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1f7030f8 ecx: 0x20416200 edx: 0x00000000
edi: 0x1d6b2620 esi: 0x00000000 ebp: 0xb0100b28 esp: 0xb0100af0
ss: 0x0000001f efl: 0x00010286 eip: 0x1f703116 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
0x1000 - 0x1138fdf com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x138b000 - 0x1406fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x144b000 - 0x1470ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1498000 - 0x149dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x14a3000 - 0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x17a1000 - 0x17d4fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x17e1000 - 0x18abfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x18c2000 - 0x1904fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1909000 - 0x194eff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x196d000 - 0x1cd8ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1d3d000 - 0x207dfeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x4866000 - 0x4867ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4bdf000 - 0x4be3ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x4be8000 - 0x4beeff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x14e00000 - 0x151dffe7 com.apple.CoreFP 2.1.42 (2.1.42) <FAB85F69-D039-170F-4482-DDAE831651DC> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x160a2000 - 0x171d1fe7 com.apple.CoreFP1 1.14.42 (1.14.42) <9A0CE286-6B0F-3DAC-DE0F-66219FDF8036> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x182bf000 - 0x182e5fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <9203FADE-F4F2-2245-A32E-BD88819D314D> /usr/lib/libssl.0.9.7.dylib
0x1a837000 - 0x1a8c4fe7 com.apple.mobiledevice 507.11 (507.11) <D0CF942A-141A-A03E-2321-858612F157F2> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1a90e000 - 0x1a9c3fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x1aa09000 - 0x1abeffef com.apple.audio.codecs.Components 2.0.4 (2.0.4) <5D32DF8D-C577-EB6B-72FA-1ABDF1CED762> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1cbf4000 - 0x1cbf9ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1d120000 - 0x1d125fff com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x1d12f000 - 0x1d137ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/iPodSync
0x1e080000 - 0x1e081ff7 +com.techsmith.SnagitSafariScroller 1.0 (1.0) <E2AE099C-96D6-0542-42EF-FCC1602DA929> /Library/Internet Plug-Ins/SnagitSafariScroller.webplugin/Contents/MacOS/SnagitSafariScroller
0x1f6c8000 - 0x1f761fe7 com.apple.speech.synthesis.MacinTalkSynthesizer 3.10.35 (3.10.35) <959514F4-250D-8AB4-5E78-BD42BB960DAE> /System/Library/Speech/Synthesizers/MacinTalk.SpeechSynthesizer/Contents/MacOS/ MacinTalk
0x21240000 - 0x233f0ff7 com.apple.PodSpeechLib 1.4 (1.4) <6ABD6CB2-E1BA-6F00-9144-0E91EF0B02A6> /Library/Application Support/iTunes/iPodVoiceOver.framework/iPodVoiceOver
0x248e4000 - 0x24907fe7 com.apple.speech.SpeechDictionary 3.10.29 (3.10.29) <9434F3E4-0370-2B12-5103-3C7790EB444D> /System/Library/PrivateFrameworks/SpeechDictionary.framework/Versions/A/SpeechD ictionary
0x24a44000 - 0x24b5ffe3 com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <412DBD1B-E9B5-E67C-99E4-820BF38239AC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
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0x99be5000 - 0x99bf0ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99cb4000 - 0x99cbafff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99cbb000 - 0x99cc5ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x99cc6000 - 0x99ce2fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x99ce3000 - 0x99ceeff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99cef000 - 0x99cf3ff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x99cf4000 - 0x99cf7ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x99cf8000 - 0x99dd5fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x99dd6000 - 0x9ab4efe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9ab4f000 - 0x9ab77ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x9ab78000 - 0x9abfaffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9abfb000 - 0x9abfbff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9abfc000 - 0x9ac0aff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9ac0b000 - 0x9ac32ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9ac33000 - 0x9ac51fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
USB Device: Flash Disk, 0x1e3d (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent Pro, 0x0bc2 (Seagate LLC), 0x3110, 0xfd140000 / 6
USB Device: Hub, 0x050d (Belkin Corporation), 0x0255, 0xfd130000 / 5
USB Device: iPod, 0x05ac (Apple Inc.), 0x1265, 0xfd136000 / 10
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x1004, 0xfd135000 / 7
USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0xfd135200 / 9
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x2006, 0xfd135100 / 8
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
My computer with my itunes crashed. I can no longer use that computer. My ipod no longer works so I bought a new one. I would like to download my itunes that I have but I don't know how to get the information onto my new ipod.
Your itunes purchases for music, etc are tied to your itunes account - any computer (up to 5) can be authorized with your iTunes account information. Enter your iTunes account name and password in the iPod - you don't say which version of iOS is on your iPod so more details can't be given until knowing that.
-
Itunes crashes while updating ipod
can anybody help me with this problem my itunes always crashes while im in the middle of updating my ipod
Try using the iPod software updater to restore settings to factory default and then upload all you music back onto it.
If that doesn't work, try to post some more details about it crashing; Does the iPod lock up your system? Does iTunes lock up? Does iTunes shut down? -
Itunes crashes when my ipod loads up
I just bought a new 80Gb classic ipod today. I'm using Itunes 7.6.1.9 and it crashes when my ipod loads up. I've tried uninstalling and reinstalling itunes and it hasn't solved my problem
Does anyone have any ideas why this keeps happening.Not sure whether it is the problem of your computer or the iPod. Try to connect your iPod with antoher computer with latest iTunes preinstalled. If it works then find a way to deal with your computer
-
ITunes crashes while syncing iPod 5th Gen.
I have begun encountering massive errors when attempting to sync my 5th Gen. iPod to iTunes 7.5 on my HP laptop. Almost immediately after the iPod is detected, a Vista window pops up, stating that an error has occurred and iTunes must close. Several times after this has happened, my computer has automatically restarted itself, several times going to a blue screen where it appears that major disk analysis takes place. I was once able to stop syncing and keep iTunes open with my iPod attached; I restored it to see if that could help the issue, but nothing has changed. I have reinstalled both iTunes and Quicktime, and I have tried one of the 7.4 versions of iTunes as well. Nothing is helping. Any ideas or suggestions would be immensely appreciated.
I have a Dell Dimension. I have just upgraded from XP to Vista with a clean install. 5th Gen Ipod no longer works with iTunes 7.5 esp when syncing photos - it takes 5 minutes per photo and crashes after 5 photos.
Having Googled this it seems there are many similar issues -
Itunes crashes when syncing ipod
Hi,
I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.3.8
Application Timestamp: 5274a87d
Fault Module Name: WebKit.dll
Fault Module Version: 7537.60.11.25
Fault Module Timestamp: 52dd8d83
Exception Code: c0000005
Exception Offset: 00050d98
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 7177
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hi there Bruzo,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
Itunes crashes when connecting ipod nano 3G
I upgraded itunes to v8.1. After that when I connect my ipod nano 3G, it won't come on, it just terminates. When I leave the ipod connected, itunes will not start up properly( just flashes and dies).
It works great with my older ipod shuffle.
The ipod nano 3G works great with any other computer.
Off course tried re-installing itunes, but problems remains? Any ideas?Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
ITunes crashed, now my ipod says it's empty
I was adding some music to iTunes today, when it crashed. I closed it and relaunched it. Upon relaunching iTunes said it could not detect my iPod settings and I need to restore it. I cancelled that and ejected it. Upon looking at it, the memory is still all taken up, about 21gb free on a 160gb classic. But is says there is no music and no movies. What can I do, I no longer have everyting on it and some stuff is from friends I can no longer get. Surley there has to be some way to get my music back. Thanks for any help. It is most appreciated.
You maybe able to fix the corrupted iPod, by using Disk Utility->FirstAid->Repair, if you are using a Mac.
or use 3rd Party tools like iPod Access, see this good user tip by tt2
tt2 - thanks for posting all your great tips. (how about one on Disk diagnostics or Others segment) -
IMac Crashing When Ejecting iPod
I have an early '06 Intel iMac Core Duo 1.83 GHz running 10.4.8. I Recently it has been crashing during sleep mode. The keyboard and mouse would power on, but the sleep light would still be blinking and monitor still blank. Only fix is a hard reset.
Most recently, I get the dreaded "you must restart OS X" grey screen of death. I've been noticing that all of this only happens after I eject my Fifth Generation iPod video from the system. The last crash came immediately after I ejected the iPod thru iTunes. Also what was strange was that the clock disappeared from my menu bar when I restarted. I had to go into preferences to turn it back on...I have no idea what that was all about. I also do have a USB hard drive connected thru a hub if that affects anything, but I haven't noticed any problems after ejecting that.
I have run HW tests from the installation DVD which did not indicate a problem, I reset PRAM, repaired disk permissions, keychains etc. I did install additional RAM, but it is Apple RAM i got from the Apple store, and the hardware test said it RAM was functioning normally. The iPod is connected to the iMac directly (not thru a hub) using an Apple USB ipod cable. I did notice though that the iTunes helper was unchecked in my login items, so i re-checked it. I am not sure how ejecting an iPod can cause this problem so I'm wondering if anyone else knows what this is or how to fix it?
iMac 17" 1.83 GHz Intel, iBook G4 12.1" Mac OS X (10.4.8)Dennis...
Thanks for that link about resolving kernal panics. I went through many of the recommended tests. RAM checked out OK, and my hardware seems to OK. But, when I ran Disk Utility to verify "Macintosh HD", it displayed this message:
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
Apple's docs listed this "underlying task" failure as a "rare" issue that needs to be addressed "soon." So I ran Disk Utility from the Tiger DVD and the volume was repaired. Hopefully this fixed the issue, I'll keep an eye on things for a week or so and if I dont post again, assume it is fixed. Thanks again. -
Itunes crashes when ejecting CD
Hi,
I have recently installed itunes 6 for a new nano ipod and am having trouble with itunes locking my computer. This happens frequently after downloading a CD when I try to eject it. When it occurs I can only turn off the computer using the power button.
Has anyone also have this issue and solved it?
Cheers
DaveSame problem. This is hapenning to me on two different PC's. An Emachines Laptop and an HP Pavillion Desktop, both are more than capable of handlng ITUNES on paper. Both crash in the middle of importing an entire CD. I've had this problem for months and have received diddly for help. They told me to update my drivers...I did! This did nothing to solve the problem. So my resolution has been to not add music to my IPOD. Which really *****, but my PC isn't crashing anymore. And I can only listen to music I buy from Apple. Which is sweet too!
-
ITunes crashing (only when iPod Touch is connected)
It just started last night. Anytime I try to add music to the library or choose the folder to sync photos from, basically anytime iTunes has to access explorer to browse folder, it crashes and it doesn't give me any sort of error. It just tells me it has crashed and is reporting the problem. Like I said though, this only happens when the iPod Touch is connected. If I unplug it and then add music, it works fine but without it plugged in I can't add photos. Also, if I already have iTunes open and then connect the iPod, it crashes. I have to have the iPod already connected and then I can open iTunes.
Any ideas? I switched to using iTunes as my default player because WMP had too many issues. I don't want to have to go back.
OS: Windows 7 Ultimate
iPod: 32GB iPod Touch 3rd generation on latest official firmwareMore info: iTunes generates a standard WinXP Send Error Report/Don't Send error message.
The Error Signature is:
AppName: itunes.exe
AppVer: 8.0.2.20
ModName: quicktime.qts
ModVer: 7.55.90.70
Offset: 009fd1a7
I tried on another PC. Same crash. It seems either the problem is on the iPod Touch side, or some more general problem with iTunes. -
ITunes crashes when syncing ipod touch
I'm currently having multiple problems with my daughter's iTunes/iPod Touch. Here is some general information, we have an HP running Windows XP with SP2 Media Center edition. The iPod touch is 6 month's old ($399), 16 GB and was bought with Jan soft upgrade(not sure what that means but I think it was version 2.0?).
Last night the touch was sync'ed. iTunes was on 8.01 (not exactly sure of version, think it was 8.01) All music and videos were erased from the iPod. Software on iPod kept rolling back and ended up stoping at 1.1.4. I tried to update the software on the iPod but it kept disconnecting while sync'ing. I had to stop sync'ing so I could download 1.1.5 and load the software on the iPod touch. I want to update to a newer version of iPod touch software but now since I'm on an old version iTunes wants another $10 to upgrade. So I don't know how to get on the version I think I started at 2.0?
This morning I updated iTunes to latest software 8.02. I was able to get music to load but iTunes would seem to randomly crash. I watched and noticed that any video file would crash iTunes. I went in and changed the sync options:
check - open iTunes when ipod is connected. all other options unchecked.
on music tab:
check - sync music, all songs and play listed
unchecked - all other options (ie include music videos)
on movies, TV shows, and podcasts: unchecked all sync.
I now have all music sync'ed. I can't get any video to sync. Music video's purchased from iTunes store won't sync.
Any idea how to update software on the itouch? Any idea why the video's won't sync?After spending 75 minutes on the phone with tech support, we found the problem was associated with the Windows XP user ID. We created a test user ID, logged on and populated iTunes with video and music. When we sync'ed the iTouch everything worked. I don't know how this problem occurred.
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Itunes crashes on my ipod touch
I have an Ipod touch 4th generation. Whenever I do a long search for songs from popular artists, it crashes and sends me to my home screen. I've done many resets and 2 itunes restores on my laptop and still the same problem. I still have a warranty and Apple said I may have to send it in for replacement. does anybody have any ideas? Thank You in advance.
Assuming a PC
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
or
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
ITunes freezes when Ejecting iPod
Every time I try to eject the iPod using one of the two Eject buttons in the iPod menu, iTunes seems to freeze, and I have to Manually Eject the iPod(At least I think its Manually Ejecting the iPod, to go into my coputer and use "Eject" on the shortcut menu)
What could be causing this, and how do I fix it?I have the same thing. It started this week. I have the most recent version of iTunes. My ipod Touch and iPad Air 2 work fine. When I eject my (brand new) Nano, the nano ejects, but iTunes freezes. I have to go and force it to close.
Help please.
Cheers,
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