ITunes crashed and now acts like it's newly installed.
The library is there, but iTunes doesn't see it. I mean, I can import things from the library, but for instance I had to import my podcasts, and now it wants me to subscribe to them. (I may have imported it wrong anyway.) If I have to import all my music, folder by folder, I'm going to be at this for a while.
So, to the hive mind; what went wrong and can it be fixed?
Thanks for any help.
For general library squiffiness following an upgrade the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
Similar Messages
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The title says it all. iTunes was working fine last night. I added some more music to my playlists and synched my iPod last night, then shut down. Today, when I start iTunes it opens up a welcome to setup screen and acts like it wants me to answer questions to configure it for the first time. When I cancel out of that, it opens up a normal iTunes screen that's completely empty of music and has none of my custom playlists (all the playlists it does show are empty) and it's asking me if I want to have it search my PC and add media files, as if it's newly installed and that's never been done.
Has anybody seen this behavior before, and is there some simple way I can fix it so it remembers all the stuff it knew last night, without having to start all over again and rebuild all my playlists and stuff?For general library squiffiness following an upgrade the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
ITunes crashed and now i cannot start my Macbook up
Hey, i just purchased an iPhone 4 today and upon setting it up with my iTunes, my Macbook crashed, it was totally unresponsive. So i held the power button down until it switched off. Now when i try to turn it back on it just stays at the grey apple loading screen, i left it there for 15 minutes and it was still there! HELP!
If you haven't tried, startup your Mac without the iPhone connected.
Help here > Resolve startup issues and perform disk maintenance with Disk Utility and fsck -
I loaded an Itunes update and now I am told to re-install Itunes.
Everything was working great, but after installing the last update, when I plug-in my IPOD I get the message, " the software required to communicate with the IPOD is not installed correctly. Please re-install Itunes to re-install the IPOD's software."
There is nothing that I can find that tells me how to re-install Itunes. Do I need to first un-install it? The IPOD works fine alone, Itunes works fine on the computer, but I can not get the computer to communicate with the IPOD.
I am not good with computers and this is the first issue i have ever had with m IPOD or Itunes, so any help would be very much appreciated.I actually thought that this would be a fairly common thing.
Can anyone sned me to a link that tells me how to re-install Itunes?
Thanks -
HT1386 I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it?
I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it; I am using Windows 7. It has also wiped all my current music off my phone. I have searched google for this problem and I'm just reaching dead ends or solutions for Mac's. Is anyone having the same problems? I have turned the phone on and off, restarted my laptop, used different usb ports but nothing is working. Please help!
When I've uninstall iTunes and reinstall, I find all the same settings in iTunes like one my playlist! But I'm not sure at 100% of that, sorry! But I'm completely sure that your music must will reamain in iTunes and you don't have to reaload that in your library. Maybe wait another answer for safety
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I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iPhone 5 won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do? Using iTunes 12 is not an option. Many features I used for audiobooks have disappeared.
The version immediately prior to 12 was 11.4.0.18. Here are direct download links from Apple's servers:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2 -
PC crashed and now using a different PC. How do I get my iTunes library back from the failed PC on the PC being used now?
Extract the hard drive from the faulty computer and recover the library from it or see Recover your iTunes library from your iPod or iOS device. (At least one link in there may be useful even if you don't have such a device.)
tt2 -
Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I have updated to iTunes 10 and now my unchecked songs are playing... I don't want this and can't figure out how to have it like it was before (not playing unchecked songs). Please help! I leave the unchecked songs in there b/c there will come a point in time where I want to listen to these songs but right now I don't.
yes, 10.3.1, iTunes already restarted, menu settings already like that and still it will play all unchecked songs (including the checked songs of course). Why even have check and unchecked if the program is going to play all of them anyway?!
thanks for responding though... -
My computer's hard drive crashed and now that its fixed (my computer) I want to download previously purchased songs from Itunes. When I'm signed into Itunes and attempt to download from the cloud a text box pops up saying "I need to authorize the computer before I can download previous purchases". I'm using the same computer that I purchased all previous songs. So how do I authorize my computer?
On your Computer...
Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
(In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
My itunes crashes and I can't open it all. HELP
My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis. -
I tried to install IOS 5.0. It crashed and now my Ipad is dead !
I tried to install IOS 5.0. It crashed and now my Ipad only shows an Apple icon being busy. iTunes could not connect to it due to unknown device(OxE8000065) and it has been like this for a long time now ...
Do I leave it as is, or kill it off, and if the latter, how do I do it?Unable to Update or Restore
http://support.apple.com/kb/ht4097 -
I got an iPhone 4 a week ago. I synced my iTunes once and now I want to change what albums and playlists are on my phone. When I try to do this, iTunes threatens to remove all my apps. Of course, Apple's support is no help. I know there has to be a way to add and remove whole albums and playlists like on the music tab on the device, so please don't tell me to uncheck/delete everything from my iTunes that I don't want and re-sync. That is not helpful and not the issue. How do I get around it threatening to remove all my apps?
On the MacBook, go to System Preferences > Security & Privacy > Privacy > Advanced > Disable remote control
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I upgraded to iTunes 8 and now it wont open at all
Ok so I upgraded to iTunes 8 and now every time I try to open my iTunes it says that iTunes has unexpectedly quit and it asks me if I want to relaunch it so I click relaunch and the same thing happens. iTunes is like my second life so can somebody pllleeeeaaaaassseeee help me!!
I would first see if you can open iTunes in a test user. This will give us some direction in troubleshooting the issue.
To create a test user:
1. Open System Preferences from your Apple menu
2. Click on the Accounts icon
3. If you see a closed padlock in the lower left hand corner, click on it and enter your admin password to allow changes
4. Then, click the + button
5. Enter the information you are prompted for, and then click "Create Account"
6. Restart the computer and log in to the new account
Once logged in, see if you can open iTunes. If not, I'd recommend reinstalling iTunes:
Go to your Applications folder
Drag iTunes.app to the Trash
Restart the Mac
Empty the Trash
Download & install from http://www.apple.com/itunes/download
If you can open it in the test account, return to your original account and try removing your iTunes preferences file.
Quit iTunes if it is running.
Navigate to /User/Library/Preferences/
Drag com.apple.itunes.plist to the trash
Restart the Mac
Launch iTunes again
If it still isn't working, try recreating the library per these steps:
http://support.apple.com/kb/HT1451
CG -
Very Frustrated and Wasted Money Please Help Me...... Itunes crashed and all of my libraries would not download, the songs that did came back 3/4 times which caused me to put everything on my new Hard Drive,I am have a bunch of files and libraries from Itunes with music that will not upload back to Itunes and I have a bunch on my IPOD that is irreplacable....On top of all these this I do not remember my encryption code but never remember locking it either. Please tell me what to do to save my music or reset the code and do a new one and how do I save this music,I see it on my library when I plug it up.Also what file do I look for for all the purchased music I had? Also my Remote acts up which never happened to me as well...
What do you mean by encryption code?
- Do yu mean the for some reason when you want to restore from backup iTunes asks for the password?
- Do you mean that it has a screen-lock passcode and you do not remember the passscode?
Please provide more clear information. I do not really understand your poblem. I can't tell whee the music is, or what will not "upload".
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