Itunes crashed during backup and I can't get help from apple support on the

website.
Stupid Itunes crashed on disk 41 of 46 when backing up.
There is no help available on the apple website and no way to request help on the apple website for any issue with Itunes.
How do I fix this problem?
How do I tell Itunes which disks it backup up so it won't try backing them up all over again. Did it destroy a list of what was backed up? What's going on with itunes anyways? Does it always crash when it backs up this many cds? I don't want to start all over again and ruin another 41 CDR disks trying to back it up. How do I get it to continue from where it crashed or do whatever has to be done to get it to resume where it crashed during backup?
Stupid program wouldn't let me do anything after it crashed. said it will take a minute or two (more like forever) to cancel backup. Don't even know why it was trying to cancel the backup. I didn't tell it to.

Apparently there are some bugs in the latest itunes. DO NOT USE ITUNES TO BACKUP YOUR LIBRARY! UNLESS IT COMPLETES THE BACKUP, ITUNES IS NOT SMART ENOUGH TO FIGURE OUT WHICH FILES WERE BACKED UP. TECH SUPPORT DOES NOT KNOW HOW TO MAKE ITUNES KNOW WHAT FILES WERE BACKED UP SO IT CAN CONTINUE FROM WHERE IT LEFT OFF. AFTER 41 CDS WORTH OF BACKUPS, ITUNES CRASHED AND IT TRIED TO CANCEL THE BACKUP BUT NEVER FINISHED DOING THAT.
SO AFTER 60 CDS WORTH AND ABOUT 6 HOURS OF WASTED TIME, THE ONLY WAY IS TO BACKUP THE ENTIRE LIBRARY ALL OVER AGAIN WHICH IS A TOTAL WASTE OF MONEY, TIME, AND CDS WITH NO GUARANTEE THAT IT WILL WORK ANY BETTER THE SECOND TIME AROUND.
EVEN TRYING TO RESTORE FROM CDS DOESN'T TELL ITUNES TO UPDATE ITS LIST OF BACKED UP FILES. I'M SURPRISED THAT SUCH A BIG BLUNDER WITH ITUNES HAS GONE UNNOTICED.
ITS A SERIOUS ENOUGH ISSUE THAT SOMETHING NEEDS TO BE DONE ABOUT IT. I BACKED UP MY ITUNES TO HD AND THERE WERE NO PROBLEMS SO OBVIOUSLY ITS AN ITUNES ISSUE.
NEEDLESS TO SAY, ITS A VERY ANNOYING PROBLEM TO PUT SO MUCH TIME AND EFFORT INTO GETTING NOWHERE.

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sunshinecowgill wrote:
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