ITunes crashed during download. Now what?

I just bought an album and while downloading iTunes crashed. So now I spent $8 and have no music to show for it. What can I do? I'm really ****** off...

My iTunes (7.0 and now 7.0.1) keeps crashing once it begins to download my purchased music. In fact, it locks up my whole computer. I've tried it four or five times now but get the same result seconds after it starts streaming down the files. Also, I've turned off my antivirus and Google Desktop Search to limit interference but to no avail.
A thought: is there a way to configure the music download so that it doesn't open simultaneous streams? I'd like to download the tracks one at a time instead of three or four at once.
Anyone found success with the new downloads? Looks like others here in the forums are struggling as well.
Thanks in advance!
Luke.....
Windows XP Pro

Similar Messages

Itunes Crashed During Download-Can't Resume Download

First, I am running Vista with a SATA drive. I download episodes of "The Office" to that drive them copy to a network location and play the files from there. This has worked the last couple of episodes. I am running version 7.0.2.16.
When I downloaded episode 19, itunes crashed during the download. Now when I check on the store icon in itunes, I get the message that "all purchases have been downloaded for this account". How can I get the episode I have paid for as part of a season pass?
Thanks in advance for any help you can offer. Making Vista and itunes play together so far has been more trouble than it is worth.
Jim
dell Other OS vista
dell Other OS vista

Jim,
If you can't resolve it, you might just need to ask the iTunes store to let you re-download it. Log into your account on iTunes, go to Account Information, click on Purchase History, go to the download in question, and click "Report a Problem."
The iTunes Store is real understanding about letting folks try to re-download an item if they have already purchased it.

ITunes crashed during sync, now Podcasts have sound but no video.

My wife has a 5th gen 30GB iPod. It has the latest system software from iPod Updater, and we're running the latest iTunes.
Yesterday she was doing a sync, and iTunes crashed on her in the middle of it. Now, even with an iPod Restore and reset, and a restart of her Windows XP machine, Podcasts won't play properly on the iPod. They play fine in iTunes, but only the audio portion plays on the iPod. Non-Podcast video (such as music videos) plays fine on the iPod.
What happened here? What's wrong?
Thanks for any help in solving this.

An update (and a solution):
Looks like the iTunes crash was only a clue as to what was happening elsewhere, and a slightly misleading clue at that.
Video Podcasts were placing themselves in the "Music" section on the iPod, and it was from there that we were attempting to play them. This worked just fine until iTunes's crash. After the crash, only the audio part would play.
It was only late last night that after lots of investigation my wife discovered that the video Podcasts were ALSO installing themselves into a "Videos > Video Podcasts" sub section!
It's stupidly obvious now, but was not yesterday: Video Podcasts will only play the audio portion when played from the "Music" section, but will play both audio and video when played from "Video > Video Podcasts". For some reason we had not discovered the "Video Podcasts" subsection until last night.
Then a second solution was discovered to have been necessary. One Podcast video still would not play properly, even from the correct section. This turned out to be due to a need to "Convert" it to play on the iPod. This page has the answer to that:
http://docs.info.apple.com/article.html?artnum=301461
iTunes online Help has all the answers to this, but we thought it was an iPod problem, and the iPod manual was no help at all. The answers to this in iTunes Help are found under:
"Browsing and watching videos"
and
"Converting a video to work with iPod"
It really helps to PRINT those two subjects, so you can refer to the paper page instead of trying to toggle back and forth between the iTunes screen and its Help screen.
I hope this topic helps someone else.

Itunes crashed during download

Hello all:
Recently, I purchased Pearl Jam's "Ten" from iTunes when the application crashed during the process. I have the receipt from iTunes charging me for the full download but only have 4 of the songs from the album. Is there anyway that someone may know of to complete the download without having to purchase the album or individual songs all over again? There were no clear details found on my receipt.
Thanks!

in itunes goto the "store" tab and "check for
purchases".
it should carry on downloading them for you.
Thank you! That did it!!!

Crash during download; now can't download

I signed up for match; "matched" all of my music. decided to follow the gizmodo guide and delete my lower-res files and then download the higher res apple versions. My itunes crashed halfway through the process, saying it "didn't have enough memory" to save the library. Now my library has a good 200 songs that are showing up, but grayed out. You can't click on them or download them again with the cloud. If I go on my iphone I can download them there; but not on my computer.
How can I fix my library and get my songs back on it?

Hmmm! I didn't get that server for BBM message. or the update for BB ID.
DON'T THINK!!!! LOOK!

ITunes crashed during transfer purchases now says This computer has previously been synced with an iPhone or another iOS device

The problem that have started when I was going to sync my iPhone 4 with current iTunes running on 64bit Windows 7.
I started iTunes and plugged in my iPhone.
All looked good and the iPhone came up as the device as it should have.
Next I wanted to transfer purchases prior to syncing so I started the Transfer Purchases process.
iTunes stopped working during the Transfer Purchases process
Now when I plug in my iPhone iTunes takes me to the “setup your iPhone” screen and displays “This computer has previously been synced with an iPhone or another iOS device” and only allows me to restore and old backup or setup as new.
Obviously some files were not closed properly when iTunes crashed during the transfer purchases process, how can I cleanup iTunes so that it will allow me to backup and sync my phone.
I am a software developer and am sure that a fix is not in the menu options What I am saying is that I can easily remove or edit corrupt files to get it working.
Thanks, Mike

The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS.

A movie i rented on itunes wont download now what do i do?

a movie i rented from itunes wont download now what do i do?

Hey Patiencepieart!
While there is not enough information in the post about your circumstance to be able to say for sure, but here are some tips from the iTunes movie rental FAQ that may be helpful to you:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657
Where can I watch my movie rental?
You can watch your movie rental on your computer, iPhone, iPad, iPod touch (with iOS 3.1.3 or later), iPod classic, iPod nano (3rd, 4th, or 5th generation), or on your TV using your Apple TV. You can watch HD movie rentals on your computer, iPhone 4 or later, iPad, iPod touch (4th generation or later), or with Apple TV.
How many times can I view the movie?
Once you start watching your movie, you can view the rented movie as many times as you wish within the 24-hour (or 48-hour) window.
What happens to my rented movie if I don't watch it?
If you don't watch your rented movie, it will expire in 30 days and disappear from your iTunes library. You will need to rent it again in order to watch it.
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

TS3694 my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc

HT1414 while updating iOS 5 my iPhone responses nothing but logo of iTune and USB port, now what can I do?

while updating iOS 5 my iPhone responses nothing but logo of iTune and USB port, now what can I do?

Do just like the diagram indicates: connect your phone to your computer, open iTunes on the computer and then restore.

Purchased Adobe PDFannual pack and my computer crashed during download how can I access download again

I upgraded to an Adobe PDF annual pack a few hours ago but my computer crashed during download. Does anyone know if/how I can access the download again

Hi jcee100,
So sorry to hear about your computer crash. No fun! But the good news is there's nothing to download. You just need to log in to your account at https://cloud.acrobat.com to access your subscription!
Best,
Sara

FP installer crashes during download after system authentication. Mac OS 10.8.3

FP installer does not finish the instalation. Crashes during download process.

I cannot answer any of your questions, but I can point you to a different installer: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

Ipad frozen after itunes closed during download....any suggestions

ipad frozen after itunes closed during download..........any suggestions?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, but when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.

HT4972 I thought I was supposed to clear out my iPad before I updated it, now I am stuck in the icon that says to plug my iPad into iTunes. Done. Now What???

I thought I was supposed to clear out my iPad before I updated it. Now it's empty and stuck in the plug into iTunes icon. Done--now what??

Try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

Itunes crashed during a restore, now won't open. Reinstalling didn't work and I can't unistall or I will lose my backup.

Hi, I've been having issues with my 4s freezing and restarting itself after I updated, so I brought it to an apple store. I was told I have to restore it, and since I didn't have enough space on icloud for a full backup I took it home to do it. I don't sync my device with my computer because it's a POS, so I'm using my partner's. I installed itunes, then had to uninstall and reinstall it because it kept crashing when I opened it. After the reinstall it worked, and I went through the restore until itunes crashed either right after the restore or right at the end of the restore. Now itunes crashes as soon as I try to boot it up. I tried running the installation again to repair itunes but it still crashes. I can't uninstall itunes because I don't want to lose my backup. Is there a way to fix itunes without losing my backup? Thank you. I would call apple but I can't :(

See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here > https://discussions.apple.com/message/19521062

ITunes crashed during download. Now what?

Similar Messages

Maybe you are looking for