ITunes crashed everytime ipod touch is connected

Question

Have brand new ipod touch 3rd generation and running iTunes 9.1.1 (ie latest) on a 15" macbook pro with system 10.5.8. Every time I attach the ipod touch the iTunes freezes with the whirling pointer. I have to use finder to force quit iTunes. I can run iTunes fine if the iPod is not attached. The iPod works but I can't sync or add content to it without the iTunes.
I have followed the advice on other threads and completely re-installed the latest iTunes after removing all the various bits from the various libraries and restarting. When the ipod was first attached it asked to be named, and then to be registered. When it reached the register stage is when the program crashed. Each time I attach the iPod it is seen on the side bar (something that did not happen when I had not completely re-installed itunes), but immediately freezes the program. I reset all the functions on the iPod and it was recognised again, but iTunes died as soon as the iPod was named on subsequent attempts. I have been unable to find any thread which can help further.
I hope someone can help.

Answer 1

try this user tip (it's for an iPhone but give it a shot anyways):
Apple worked it out over the phone. Hopefully this will be very useful to other people having the same problem when the more basic fixes don't work.


1. Make sure the iPhone isn't connected. Drag iTunes to the Trash. This won't affect the iTunes music, which will still be there when iTunes is reinstalled.

2. Go to user/Library/Preferences and delete the following files:

com.apple.iTunes.eq.plist

com.apple.iTunes.plist

com.apple.iTuneshelper.plist

3. Go to the Mac hard drive Library/Preferences and delete the same files, if they exist there.

4. Go to /System/Library/Extensions and delete the file AppleMobileDevice.kext

5. Go to /Library/Receipts/ and delete the AppleMobileDeviceSupport.pkg file.

6. Restart the Mac.

7. Empty Trash.

8. Re-download iTunes and install it.
Connect iPhone.
JGG