Itunes crashed/stalled during sync

I have a 20gb click-wheel which was fine until I added some files last night. During the sync itunes froze or whatever. The task manager said it was not responding & the only option was to end the process.
Now everytime I plug in my pod it is not seen & I get the "Do Not disconnect" message displayed, & Itunes will only respond if I disconnect the pod.
The pod plays fine but the last set of tunes I added are missing.
I have tried all that was suggested on the support pages so I'm totaly scunnered as to how I can get my pc to recognise my pod again.
Any help would be much appreciated, otherwise its time for something more reliable.

I have a 20gb click-wheel which was fine until I
added some files last night. During the sync itunes
froze or whatever. The task manager said it was not
responding & the only option was to end the process.
No, it wasn't the only option and certainly not the safest. You could have shutdown the PC and then disconnected the iPod while the PC was powered down.
Now everytime I plug in my pod it is not seen & I get
the "Do Not disconnect" message displayed, & Itunes
will only respond if I disconnect the pod.
The pod plays fine but the last set of tunes I added
are missing.
I have tried all that was suggested on the support
pages so I'm totaly scunnered as to how I can get my
pc to recognise my pod again.
You will have already tried putting it into forced disk mode, but can it be seen in windows? (even if not in iTunes or by the Updater). You may need to look for it in Disk Managment if it has not been allocated a drive letter. If you can get it recognised and allocated a drive letter by windows try running chkdsk on the drive letter assigned to the iPod.

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I've been having some issues with my ipod for a couple of days now involving a "corrupted" ipod that wouldn't be read by iTunes but i sorted that out by reinstalling the iPod software yet I still run into a problem:
Whenever iTunes attempts to being syncing my songs onto my iPod, iTunes freezes. I have tried using Manually Manage Music and all of the other options on iTunes' iPod menu but none of it prevents the crash.
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Hello Tom,
I am sorry to hear you are having trouble with PocketMac.
Is any data syncing between the Mac and BlackBerry?
Are there any errors in your Sync Log (in the Window menu)?
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Getting a PMSystemReport from your computer.
1. With PocketMac SyncManager open.
2. Go to Help, System Report, this will create a ‘PMSystemReport’ on your
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Please let me know if you have any other questions,
have a great day!
Steve Z.
Technical Support Engineer
PocketMac Support Team
http://www.pocketmacsupport.com
http://www.pocketmac.com
Message Edited by tozbolt on 01-09-2009 11:32 PM

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