ITunes crashed while buying music...

Alright, i bought a $25 gift card for itunes today, and i was happy, so i come home and i go on to purchase Motion City Soundtracks new album. However! when it reaches song five from downloading from itunes, my entire system freezes! so, i cant even move my mouse, and im forced to restart...So when i come back onto my account, and go back to itunes, it says i have $0 in my account!!! I bought a $25 gift card, i buy an album (which stops after the fifth song) and i have $0 in my account now! Is there anyone i can contact to maybe get the $20 dollars that i lost back into my account? This is really ******* me off, and i aim to get it resolved. So please, if there is anyone that i can contact to get it resolved, please let me know. As of now, i am very displeased with apple.
and i do have proof that i bought the gift card, and that i did buy the cd, before it crashed...
Unhappy Camper T_T
-Scott

My advice is to email the music store. They're been very responsive when I've contacted them. Just be patient, you don't get an immediate response--it may take a day or two (and since this is the weekend--maybe even longer.) I've always been satisfied with their response. They do try to make things right. A simple check of your account will reveal that you didn't spend the whole $25 card and they'll get you credited properly.

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