ITunes crashes and freezes Finder

It happens randomly and inconsistently. Sometimes it'll happen when I click on a song in my library. Sometimes it happens when I click to preview a song in the store.
When I Force Quit, it quits the application but the Dock still says it's open. Then it eventually freezes my Finder and I am forced to manually shut down my computer. I can't even play the songs in the Finder without it crashing either. It seems like a Quicktime issue. any thoughts??

I'm having the same problem on my MacPro with 10.6.x. I'm running iTunes 9.0.1 (9).
In my case I can replicate the problem EVERY time IF I do the following:
1. Start my MacPro
2. Plug my iPhone in
3. Wait for Sync to complete
4. Shutdown (just after sync, appears to be time sensitive)
Comes back with an error saying iTunes is still running and that I need to logout my user?? It should just force iTunes to quit when I do a shutdown. But it rather than shutdown, it actually prevents me from shutting down -- forced to logout my user and log my user back in.
Try changing these iTunes preferences and see if that helps:
1. Sharing | uncheck "Look for shared libraries"
2. Store | uncheck 3 items starting with "Automatic ..."
3. Devices | check "Prevent iPods and iPhones from syncing automatically
4. Advanced | uncheck "Keep iTunes Media folder organized"
See if any of these prevent the problem.
Rob

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New to Apple TV - do they all crash and freeze like this?

I have had mine for about 10 days. I have had it freeze (and do the diagnostics/restart) about 15 times.
I am starting to get the hang of it. It seems to hate a bunch of my videos (encoded home movies mostly - used Handbrake and VisualHub's Apple TV setting). I can get it to crash 'on demand' on a few videos.
What gives with the crashing? Can't it just choke on a video and refuse to play? Many times the crashing does not seem to be specific to a video though.
I have tried the diagnostics - it reported that it was fine. I tried the system restore .. still having trouble. I am thinking if I restore it again I should stick to the first firmware (ie: not update). Might that help?
Things are working better with the sync'ing now that I know that iTunes must be open - and I disabled the Windows 7 firewall rather than just poking the hole for the port Apple was requesting.
Anyway - I am really disappointed. The iPhone remote is great, I love having my iTunes library in sync - but lack of 1080p and these crashes are driving my family crazy. I am probably gonna return it, but hoping for some ideas...

do they all crash and freeze like this?
No, they don't.
Take a look at this document to see what formats are supported and how to properly convert them.
http://support.apple.com/kb/HT1532
This next document is very specific as to the formats that will play.
http://support.apple.com/kb/SP19
iTunes has the ability to convert movies to the proper format. So does Quicktime Pro. For the record, though, I have converted a number of videos using the Mac version of Handbrake and have had no issues what-so-ever playing those files.
Message was edited by: lkrupp

My itunes crashes and I can't open it all. HELP

My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.

Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis.

My iPad air keeps crashing and freezing when browsing the internet . Please help :(

My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet. We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo

Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, confirm that this is what you did for a "reset." Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, since you have IOS-7, read this.

Iphone Crashing and Freezing

Hi! I'm mostly looking to see if I have a lemon or if others are experiencing the same problems I have been having with my iphone. My iphone crashes and freezes several times daily. I have to reboot at least once a day, and often more than that. I've already sent the iphone to apple for repairs, and it came back with the exact same issue. I could live with the $200 dollar decrease in cost, but for that extra 200 dollars, I would love an iphone that is reliable!
Most of the other users I've seen here seem to be experiencing only intermittent crashing, and specifically of utilities...they usually find themselves back in the start screen. My phone is freezing...literally no brain activity. Please let me know if you have the same problems.

I am not sure that you should be subjected to the Freezing and Crashing on a continued basis as you describe.
As I have said before, Resetting and Restoring merely bypasses the fact that you are not fixing the problem but in fact putting a Band Aid on a mortal wound. These freezes are associated with a malfunction in the iPhone, whether it be software or hardware, it is a iPhone problem.
You should get down to the Apple Store and tell them what is happening and either get a replacement or assistance in helping you get your iPhone sent to Applecare.
I would not wait.
mikeab

My blackbery 9860 crashed and freeze quite a lot

hello blackberry support.. i hope you can help me...
my blackberry 9860 crash and freeze quite a lot and it's annoy me..
i have the bundling OS which is 7.0.0 bundle 2395
i still have 93.9 mb of application storage...
2.2 gb of built in storage
and 97.2 mb from media card...
what should i do to get rid of the crash and freeze??

Hi and Welcome to the Community!
Finding out what is wrong is a matter of deduction...there may be a badly behaving add-on app causing it. There may be corruption in your OS. There may be a hardware level issue. You may be leaving too many apps open. Some apps may have memory leaks. The OS level you are using may have a memory leak. Many possibilities exist...so it's a matter of deduction for you to figure it out.
I would suggest starting with a clean OS reload. At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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The newest version of firefox keeps crashing, and freezing. I can't figure out why.

I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.

You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

HT1933 When I was syncing my iphone 4 to computer my itunes crashed and started flipping from one to another. So I had to reset my iphone, which erased on my songs on my phone. Know all the recent songs i purchased are not on my itunes account for the l

When I was syncing my iphone 4 to my computer my itunes crashed and was looping from one song to another. so i tried all the suggestions and had to reset my iphone which wiped out all my songs. when I went to purchases my recent song purchases from itunes where gone.. how do I get them back or get credit for them..

nevermind, i figuered it out

Crashes and Freezes - too many to count in the last 48 hours

I generally Love Premiere and the whole CC suite. But this week the program continually freezes and just stops functioning. I've restarted both the program and my computer at least 20 times in the last 48 hours... you can how this is impacting my time and deliverable... which is due today BTW. I've edited a ton of projects in premiere but lately it seems to be crashing and freezing ALOT. I'm a professional and my demands are professional. Its when my tools start to let me down that I become disappointed and discouraged.
My question is WHY?
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How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is "unable to find the original file?" I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

Backup drive?
Subscribe to iTunes Match?
If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck. A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work. You can buy a lot of CDs for $200.

Itunes crashed and I have all my music on my Ipod and computer in files that will not all open, that is irreplacable. I do not remember ever using a encyrtion code so I am confused on saving my music.what do I do?

Very Frustrated and Wasted Money Please Help Me...... Itunes crashed and all of my libraries would not download, the songs that did came back 3/4 times which caused me to put everything on my new Hard Drive,I am have a bunch of files and libraries from Itunes with music that will not upload back to Itunes and I have a bunch on my IPOD that is irreplacable....On top of all these this I do not remember my encryption code but never remember locking it either. Please tell me what to do to save my music or reset the code and do a new one and how do I save this music,I see it on my library when I plug it up.Also what file do I look for for all the purchased music I had? Also my Remote acts up which never happened to me as well...

What do you mean by encryption code?
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- Do you mean that it has a screen-lock passcode and you do not remember the passscode?
Please provide more clear information. I do not really understand your poblem. I can't tell whee the music is, or what will not "upload".

Windows 8.1 crashes and freezes

I am running Windows 8.1 on Samsung series 5 ultrabook equipped with:
- AMD A4-4355M processor
- AMD Radeon HD 7400G (integrated graphics)
Recently I have used samsung recovery tool and got my laptop to initial state(from the day of the first turn on), with the first start after recovering multiple actualizations were automatically downloaded and installed and everything was running smoothly
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In my desperation I have recovered system one more time yesterday, during recovering process (lasting 20min) everything was ok, and after turning on the system everything is working UNTIL I open IE, then the same problem instantly occurres.

Hi Gbonaert,
This kind of issue might be caused by incompatible add-ons or corruption during update.
Reset Internet Explorer then check the issue again.
http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11
If the issue still persists
Try disable/removing add-ons in your Internet Explorer, or you also could start Internet Explorer under no add-on mode.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11
Regards,
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I have same problem. Bought a game, downloaded it to my mac - it showed up for about two seconds in Itunes and then Itunes crashed and the game disappeared.
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Anyone know a fix?
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My iPad 1 has been crashing and freezing after completing the most recent ios updates, what could be wrong?

Can there be any person who can say that Apple treats customers as valuable persons ?
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ITunes crashes and freezes Finder

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