ITunes Crashes each time my iPod Touch is connected. How to fix this?

Here is the problem summary.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.1.1.12
Application Timestamp: 4bd8abf9
Fault Module Name: iTunesMobileDevice.dll
Fault Module Version: 319.14.0.4
Fault Module Timestamp: 4bc531df
Exception Code: c0000005
Exception Offset: 00049515
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have 64-bit Windows 7.

Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?           
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod        
Try syncing using the manual method                 

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