ITunes crashes every time I connect my iPhone 4S.

I have tried restarting the iPhone and computer and uninstalling and reinstalling iTunes to no avail.

Follow the article below to uninstall iTunes and it components in the correct order:
http://support.apple.com/kb/HT1923
After doing this download and install the latest version of itunes here:
http://www.apple.com/itunes/download/
Then test if the issue remains or if it has been fixed.

Similar Messages

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    Repair Permissions in Disk Utility.
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    Repair Permissions in Disk Utility.
    Try it now.
    Start up with another user account and see if it does the same.

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    Try this
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    Launch Finder, Go to User Folder, Then Library, Then iTunes, Then iPhone Software Updates. This folder will contain all iPhone Software updates ever downloaded on the Mac.

  • Itunes crashs each time I connect my IPHONE 3G

    Hi,
    I cannot synchronize my Iphone since 4 weeks ago. Each time I connect my Iphone to my computer Itunes crashes and freeze right away.
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    Jenny,
    Make sure the iPhone is directly connected to a high-speed USB2 port on the PC, not plugged into a hub, monitor, or keyboard. Also make sure the iPhone is connected using the cable that came with it.
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    Try restoring the iPhone from recovery mode as shown here: http://support.apple.com/kb/HT1808 Restoring the iPhone could cause some of the information to be lost if there is not a current backup. This article: http://support.apple.com/kb/HT1766 provides more information about iPhone backups.
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  • Why does my iTunes crash every time I connect a particular device and only that device?

    I am trying to switch from an iPhone 5 to a 5s. (The 5s is a company phone and was previously used by another employee.) The instant I connect the 5s to my computer I get a popup that says "iTunes has stopped working" and then the program closes. My iTunes works perfectly fine when I connect the 5 or any other device, so the issue must be with the phone. Why does this happen? How can I fix this?
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    1. Settings>Safari>Clear History, Cookies and Data
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  • TS3212 Every time I connect my iPhone 4 to my computer to sync, iTunes stops responding.  I have removed and redownloaded iTunes and the problem continues.

    Every time I connect my iPhone 4 to my computer to sync, iTunes stops responding.  I need to shut it down and restsrt to access iTunes.  I have removed and redownloaded iTunes and the problem continues.

    Try disconnect your computer from the internet and see if you can open iTunes and connect your device without crash.
    if iTunes does open without crash, go to iTunes Menu Edit > Preferences, "Advanced" tab and click the "Reset Cache" button, OK.
    Close your iTunes.
    Now, use Windows Explorer to delete the contents of Music\iTunes\iTunes Media\Download
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  • TS1717 I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

    I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

    In the course of your troubleshooting to date, have you also worked through the following document?
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

  • Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
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  • Every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone.

    every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone. I've restored it 5 times already, i don't want to lose any of my data. Any ideas?

    I had the same issue. Tried unplugging whilst it was restoring about 5 times - didnt work. I ended up clicking "set up as new iphone" and TADA it worked. I can now edit on itunes. I do however have every single app I've EVER downloaded on my phone. Apple should really make it so they go back on exactly how they were before!

  • Every time I connect my iPhone 4s to iTunes on my Mac, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?

    Every time I connect my iPhone 4s to iTunes on my Mac, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?

    Hello there, deelish.
    A great Knowledge Base article that has some valid information is:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    The pertinent section for you would be:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
    Thanks for reaching out to Apple Support Communities!
    Cheers,
    Pedro D.

  • Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2

    Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2

    bubblesblom wrote:
    Okay, so my friends think it is funny to change the passcode on my iPhone.
    Maybe you should get new friends.
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    If you can't update or restore your iOS device - Apple Support
    If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
    iCloud: Erase your device - Apple Support
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  • Why every time i connect my iphone to itune it show up,the iphone cannot be used because the apple mobile device  service is not started?

    hi....why every time i connect my iphone or ipad to the itune it show up, the iphone or ipad cannot be used because the Apple Device Sercive is not started?

    Try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • ITunes crashes each time I connect/disconnect ANY USB device... OR even Ethernet

    Hi,
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    Reinstalling the 64 bit version in the x36 programm folder seems to solve the problem but it's not satisfactory. I'd prefer to keep the advantage of beeing under the 64 bits version.

  • Every time I connect my IPhone 5s to the computer it comes up as a new phone, even know I have synced it to the computer before

    Every time I connect my IPhone 5s to the computer it comes up as a new phone ,even know I have synced it to the computer before and it worked fine

    I would try 2 things. First, I would de-authorise the computer, then authorise it again.  If that doesn't work, then  second, you could try uninstalling iTunes and then reinstalling.

  • ITunes crashes every time it accesses windows explorer

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    Message was edited by: dkingsley

    Maybe it's down to internet speed - as I just realised my speed had dropped to virtually nil.
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