Itunes crashes exception code 0xc0000417

Question

Log Name:      Application
Source:        Application Error
Date:          26/09/2014 15:01:16
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxxxxxx
Description:
Faulting application name: iTunes.exe, version: 11.4.0.18, time stamp: 0x54045c47
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x2168
Faulting application start time: 0x01cfd99245dc17b9
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 9469e9c3-4585-11e4-ba26-a4badbfde973
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-26T14:01:16.000000000Z" />
    <EventRecordID>7571567</EventRecordID>
    <Channel>Application</Channel>
    <Computer>A204AL7.eastleigh.ac.uk</Computer>
    <Security />
  </System>
  <EventData>
    <Data>iTunes.exe</Data>
    <Data>11.4.0.18</Data>
    <Data>54045c47</Data>
    <Data>MSVCR100.dll</Data>
    <Data>10.0.40219.1</Data>
    <Data>4d5f0c22</Data>
    <Data>c0000417</Data>
    <Data>0008af3e</Data>
    <Data>2168</Data>
    <Data>01cfd99245dc17b9</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\system32\MSVCR100.dll</Data>
    <Data>9469e9c3-4585-11e4-ba26-a4badbfde973</Data>
  </EventData>
</Event>

Answer 1

Hi there AndySpyder,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
-Griff W.