Itunes crashes immediately after opening. How do I fix this?
As soon as I open itunes, I get a message that states it has stopped working. This is what is under problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e211485
Exception Code: 80000003
Exception Offset: 0001280c
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Please help!
HI Richard-
It sounds like you are experiencing this issue...see link below for details:
CC applications close immediately after launch
Pattie
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Crashed Thread: 0
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0 com.apple.CoreFoundation 0x92a9fc98 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 0
1 libobjc.A.dylib 0x95ac14e8 objc_exception_throw + 68
2 com.apple.CoreFoundation 0x92aa6eb4 -[NSObject doesNotRecognizeSelector:] + 164
3 com.apple.CoreFoundation 0x92aa54b0 ___forwarding___ + 332
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8 com.adobe.Photoshop 0x008e6a18 0x1000 + 9329176
9 com.adobe.Photoshop 0x0084edc4 0x1000 + 8707524
10 com.adobe.Photoshop 0x000889b4 0x1000 + 555444
11 com.adobe.Photoshop 0x00089974 0x1000 + 559476
12 com.adobe.Photoshop 0x0008e428 0x1000 + 578600
13 com.adobe.Photoshop 0x0008d23c 0x1000 + 574012
14 com.adobe.Photoshop 0x0007f1d0 0x1000 + 516560
15 com.adobe.Photoshop 0x00081ff0 0x1000 + 528368
16 com.adobe.Photoshop 0x00082274 0x1000 + 529012
17 com.adobe.Photoshop 0x0084404c 0x1000 + 8663116
18 com.adobe.Photoshop 0x0007f578 0x1000 + 517496
19 com.adobe.Photoshop 0x002c1de4 0x1000 + 2887140
20 com.adobe.Photoshop 0x002c221c 0x1000 + 2888220
21 com.adobe.Photoshop 0x00003498 0x1000 + 9368
22 com.adobe.Photoshop 0x0000319c 0x1000 + 8604
Thread 1:
0 libSystem.B.dylib 0x96af2910 kevent + 12
1 com.apple.CoreFoundation 0x92a099b0 __monitor_file_descriptor__ + 88
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0 libSystem.B.dylib 0x96ab1238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x96af4384 _pthread_cond_wait + 1336
2 com.adobe.amt.services 0x09262f54 -
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Process: Final Cut Pro [971]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0.4 (197051)
Build Info: ProEditor-197050125~3
App Item ID: 424389933
App External ID: 7274436
Code Type: X86-64 (Native)
Parent Process: launchd [214]
Date/Time: 2012-06-20 14:36:36.581 -0500
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 55388 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 344 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 78B6A4FA-571D-4F93-9CCB-4C876A36F1C0
Crashed Thread: 11 BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 0000000100000000-00000001000cb000 [ 812K] r-x/rwx SM=COW /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Application Specific Information:
objc[971]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff83c405bd pthread_threadid_np + 57
1 libsystem_c.dylib 0x00007fff83c3e0b9 pthread_mutex_lock + 313
2 com.apple.CoreFoundation 0x00007fff8db50cda _CFRunLoopFinished + 58
3 com.apple.Foundation 0x00007fff862a6f35 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 197
4 com.apple.Flexo 0x0000000100ad7132 -[FFMediaEventProject _projectData:] + 866
5 com.apple.Flexo 0x0000000100c9e3db -[FFSequenceInfo sequence] + 1547
6 com.apple.Flexo 0x0000000100c97eaa -[FFProjectOrganizerModule outlineView:defaultSelectedRowIndexPaths:] + 538
7 com.apple.Flexo 0x0000000100d3009e -[FFOutlineView establishNonEmptySelectionIfNeededAnimated:informDelegate:] + 430
8 com.apple.Flexo 0x0000000100d31a52 -[FFOutlineView reloadData] + 290
9 com.apple.Flexo 0x0000000100cfd5d2 -[FFSidebarModule reloadOutlineViewNowWithSidebarProvider:] + 290
10 com.apple.Flexo 0x0000000100c9854b -[FFProjectOrganizerModule reloadOutlineViewNowWithSidebarProvider:] + 43
11 com.apple.Flexo 0x0000000100cfbe12 -[FFSidebarModule setSidebarProvider:] + 66
12 com.apple.Flexo 0x0000000100c977ab -[FFProjectOrganizerModule _updateProjectFolderTree] + 107
13 com.apple.Flexo 0x0000000100c99590 -[FFProjectOrganizerModule viewWasInstalled] + 704
14 com.apple.FinalCut 0x000000010007b572 -[PEProjectOrganizerContainerModule viewDidLoad] + 1426
15 com.apple.LunaKit 0x0000000101a74b04 -[LKViewModule _viewDidLoad] + 68
16 com.apple.LunaKit 0x0000000101a73daf -[LKViewModule view] + 159
17 com.apple.LunaKit 0x0000000101a80038 -[LKSwapModule _swapToModule:animate:] + 72
18 com.apple.LunaKit 0x0000000101a7f93e -[LKSwapModule takeContentLayoutFromDictionary:] + 142
19 com.apple.LunaKit 0x0000000101a72766 -[LKViewModule applyLayoutDictionary:] + 310
20 com.apple.LunaKit 0x0000000101a75d50 -[LKViewModule configureSubmodules:] + 384
21 com.apple.LunaKit 0x0000000101a727a8 -[LKViewModule applyLayoutDictionary:] + 376
22 com.apple.LunaKit 0x0000000101a75d50 -[LKViewModule configureSubmodules:] + 384
23 com.apple.LunaKit 0x0000000101a727a8 -[LKViewModule applyLayoutDictionary:] + 376
24 com.apple.LunaKit 0x0000000101a77a6b -[LKWindowModule applyLayoutDictionary:] + 43
25 com.apple.LunaKit 0x0000000101a6a7e8 -[LKModuleLayoutManager applyModuleLayout:] + 712
26 com.apple.FinalCut 0x0000000100038285 -[PEAppController applicationDidFinishLaunching:] + 325
27 com.apple.Foundation 0x00007fff862b1d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
28 com.apple.CoreFoundation 0x00007fff8db237ba _CFXNotificationPost + 2634
29 com.apple.Foundation 0x00007fff8629dfc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
30 com.apple.AppKit 0x00007fff86bb34e3 -[NSApplication _postDidFinishNotification] + 212
31 com.apple.AppKit 0x00007fff86bb3249 -[NSApplication _sendFinishLaunchingNotification] + 78
32 com.apple.AppKit 0x00007fff86bb1f10 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
33 com.apple.AppKit 0x00007fff86bb1c71 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
34 com.apple.CoreFoundation 0x00007fff8db6d541 -[NSObject performSelector:withObject:withObject:] + 65
35 com.apple.Foundation 0x00007fff862d47c7 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
36 com.apple.Foundation 0x00007fff862d374e -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
37 com.apple.Foundation 0x00007fff862d35dc _NSAppleEventManagerGenericHandler + 105
38 com.apple.AE 0x00007fff88be7c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
39 com.apple.AE 0x00007fff88be7b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
40 com.apple.AE 0x00007fff88be79f7 aeProcessAppleEvent + 250
41 com.apple.HIToolbox 0x00007fff850e3d7d AEProcessAppleEvent + 102
42 com.apple.AppKit 0x00007fff86baf07d _DPSNextEvent + 1247
43 com.apple.AppKit 0x00007fff86bae735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
44 com.apple.AppKit 0x00007fff86bab071 -[NSApplication run] + 470
45 com.apple.prokit 0x0000000100307c9f NSProApplicationMain + 387
46 com.apple.FinalCut 0x0000000100001a68 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff83b387e6 kevent + 10
1 libdispatch.dylib 0x00007fff8683f78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8683e31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CoreFoundation 0x00007fff8dae6540 CFEqual + 480
1 com.apple.ColorSync 0x00007fff82c3a2c5 compareTags + 91
2 com.apple.CoreFoundation 0x00007fff8db170f4 __CFSimpleMergeSort + 420
3 com.apple.CoreFoundation 0x00007fff8db17067 __CFSimpleMergeSort + 279
4 com.apple.CoreFoundation 0x00007fff8db17083 __CFSimpleMergeSort + 307
5 com.apple.CoreFoundation 0x00007fff8db16ef6 CFSortIndexes + 1446
6 com.apple.CoreFoundation 0x00007fff8dae9e33 CFQSortArray + 275
7 com.apple.CoreFoundation 0x00007fff8dae9bb8 CFArraySortValues + 1080
8 com.apple.ColorSync 0x00007fff82c3a229 ColorSyncProfileCopyTagSignatures + 117
9 com.apple.Flexo 0x000000010075ae96 CGColorSpacesAreEqual + 166
10 com.apple.Flexo 0x0000000100983510 -[FFColorSpaceCache createAndStoreColorProfile:] + 176
11 com.apple.Flexo 0x000000010079715e -[FFVideoProps initWithPList:] + 222
12 com.apple.Flexo 0x0000000100d6c061 -[NSCoder(flexoExtensions) decodeFFVideoPropsForKey:] + 145
13 com.apple.Flexo 0x00000001007f3ba9 -[FFAsset initWithCoder:] + 953
14 com.apple.DeepSkyLite 0x0000000101e98a58 -[DSSyncContext load:persistentObject:] + 125
15 com.apple.DeepSkyLite 0x0000000101e9c0df _ZL12SyncObjects_P11objc_objectP12DSCollectionP14DSPropertyDescP13DSSyncContext a + 656
16 com.apple.DeepSkyLite 0x0000000101e9d168 _ZL11CreateMany_P12DSCollectionP14DSPropertyDescP13DSSyncContextaa + 460
17 com.apple.DeepSkyLite 0x0000000101e9d2c5 -[DSSyncContext decodeObjectForKey:] + 324
18 com.apple.Flexo 0x0000000100dcfb70 -[FFMediaEventProjectData initWithCoder:] + 256
19 com.apple.DeepSkyLite 0x0000000101e98a58 -[DSSyncContext load:persistentObject:] + 125
20 com.apple.DeepSkyLite 0x0000000101e99744 -[DSBridge objectWithID:store:] + 163
21 com.apple.Flexo 0x00000001007e9c67 -[FFCatalogStore objectWithID:] + 39
22 com.apple.Flexo 0x0000000100acffd7 __-[FFMediaEventProject _projectData:]_block_invoke_1 + 183
23 libdispatch.dylib 0x00007fff8683da86 _dispatch_call_block_and_release + 18
24 libdispatch.dylib 0x00007fff8683e965 _dispatch_worker_thread2 + 255
25 libsystem_c.dylib 0x00007fff83c413da _pthread_wqthread + 316
26 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff83b37bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83c43274 _pthread_cond_wait + 840
2 com.apple.progl.framework 0x0000000101b40131 (anonymous namespace)::threadFunc(void*) + 61
3 com.apple.procore.framework 0x0000000100164f9e PCThread::startup(void*) + 18
4 libsystem_c.dylib 0x00007fff83c3f8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff83c42b75 thread_start + 13
Thread 5:: com.apple.flexo.throttled-scheduled-io
0 libsystem_kernel.dylib 0x00007fff83b37bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83c43274 _pthread_cond_wait + 840
2 com.apple.Flexo 0x0000000100882898 Synchronizable::Wait() + 56
3 com.apple.Fig.provider 0x0000000107f6ff88 0x107f41000 + 192392
4 com.apple.Flexo 0x000000010088b6aa Thread::RunHelper(void*) + 42
5 libsystem_c.dylib 0x00007fff83c3f8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff83c42b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff83b3667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b35d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8db0750c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8db0fc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8db0f486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO.FCPX.Lion 0x0000000104d0c3ac CMIO::DAL::RunLoop::OwnThread(void*) + 152
6 com.apple.CoreMediaIO.FCPX.Lion 0x0000000104d02de5 CAPThread::Entry(CAPThread*) + 97
7 libsystem_c.dylib 0x00007fff83c3f8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff83c42b75 thread_start + 13
Thread 9:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff83b37bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83c432a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff83bca1cb CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff83bc9631 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff83bc93e9 _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff83c3f8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff83c42b75 thread_start + 13
Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff83b37bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83c432a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff83bca1cb CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff83bc9631 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff83bc93e9 _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff83c3f8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff83c42b75 thread_start + 13
Thread 11 Crashed:: BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
0 com.apple.procore.framework 0x000000010015eb83 PCXMLStreamElement::addAttribute(char*, PCString const&) + 37
1 com.apple.procore.framework 0x000000010015f9b1 PCXMLReadStream::processNode() + 479
2 com.apple.procore.framework 0x000000010015ffab PCXMLReadStream::parse() + 41
3 com.apple.prochannel.framework 0x00000001027d9d94 OZChannelBase::configureWithState(__CFData const*) + 68
4 com.apple.Motion.effect 0x0000000108709345 -[FFMotionEffect initSceneNodesOrChannelsFromSavedEffectValues:scene:isInitSceneNode:] + 1295
5 com.apple.Motion.effect 0x0000000108712d98 -[FFMotionEffect _makeLoadedDocReady] + 520
6 com.apple.Motion.effect 0x000000010870a955 -[FFMotionEffect _backgroundLoadDocument:onTask:] + 562
7 com.apple.Motion.effect 0x0000000108730494 -[MEBackgroundLoadManager _backgroundTask:onTask:] + 418
8 com.apple.CoreFoundation 0x00007fff8db6d541 -[NSObject performSelector:withObject:withObject:] + 65
9 com.apple.Flexo 0x0000000100f4232f FFApplicationHandleExceptionThatShouldNotBeIgnoredInBlock + 15
10 com.apple.Flexo 0x000000010084ac53 -[FFBackgroundTask main] + 355
11 com.apple.Foundation 0x00007fff862e36b4 -[__NSOperationInternal start] + 705
12 com.apple.Foundation 0x00007fff862f6912 ____NSOQSchedule_block_invoke_2 + 124
13 libdispatch.dylib 0x00007fff8683da86 _dispatch_call_block_and_release + 18
14 libdispatch.dylib 0x00007fff8683e965 _dispatch_worker_thread2 + 255
15 libsystem_c.dylib 0x00007fff83c413da _pthread_wqthread + 316
16 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff83b38192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83c41594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff83c42b85 start_wqthread + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x000000010ae3fa80 rbx: 0x000000012b0226a0 rcx: 0x0000000000000000 rdx: 0x0000000125cf33a0
rdi: 0x0000000000000000 rsi: 0x000000012b0226a0 rbp: 0x0000000125cf3320 rsp: 0x0000000125cf32f0
r8: 0x0000000103ba3e00 r9: 0x0000000010ace8ff r10: 0x0000000000000000 r11: 0x000000010ae3fa91
r12: 0x0000000000000000 r13: 0x0000000125cf33a0 r14: 0x000000012b0226a0 r15: 0x0000000125cf33a0
rip: 0x000000010015eb83 rfl: 0x0000000000010206 cr2: 0x0000000000000010
Logical CPU: 2
Binary Images:
0x100000000 - 0x1000caff7 com.apple.FinalCut (10.0.4 - 197051) <17BE6450-60D1-5D52-44B8-78E9678D26AF> /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
0x100146000 - 0x100225fef com.apple.procore.framework (4.0.2 - 19703.3.25) <A54BC869-E45E-9BFA-4E9E-9BE32C1B1673> /Applications/Final Cut Pro.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCore
0x10027f000 - 0x1002c7ff7 com.apple.CoreMedia.ProAppsSupport (1.0 - 705.73) <06403DF9-88E6-91FA-836E-B5305AC1842E> /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x1002e9000 - 0x100564fe7 com.apple.prokit (7.2.2 - 1817) <D06E4F46-2424-3689-810E-2E4B8CACA3CC> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x1006e7000 - 0x1012e3ff7 com.apple.Flexo (1.0.0 - 19703.3.25) <6A284C36-194D-BB87-D296-D3E9F8C0B103> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
0x101778000 - 0x101844fef com.apple.proapps.MIO (2.0 - 19703.3.25) <6F2D33F9-0079-9EF5-80E4-CFD8131838BB> /Applications/Final Cut Pro.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x1018ab000 - 0x1018cafff com.apple.pro.sharedstudio (1.0 - 19703.3.25) <93F08F35-379F-9D21-C5F2-D81902BFE278> /Applications/Final Cut Pro.app/Contents/Frameworks/StudioSharedResources.framework/Versions/A/StudioSh aredResources
0x1018eb000 - 0x1019b8fef com.apple.TLKit (1.0 - 19703.3.25) <C60AFF97-EF08-0648-0BE9-6419A05E32DD> /Applications/Final Cut Pro.app/Contents/Frameworks/TLKit.framework/Versions/A/TLKit
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0x118f2c000 - 0x118f30fff com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <D4D40031-05D5-3D8B-A9A5-490D9483E188> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x118f36000 - 0x11910cff7 com.apple.motion.Behaviors (5.0.0 - 19704.8.25) <3C93F9D0-E303-82E8-622B-0DE9623EFA4A> /Applications/Final Cut Pro.app/Contents/Frameworks/Ozone.framework/Versions/A/PlugIns/Behaviors.ozp/Co ntents/MacOS/Behaviors
0x1191c8000 - 0x11921cfff com.apple.Bloodhound (5.0.0 - 19704.8.25) <0CDA199C-1639-1D81-AFFD-E03CC29CC2D4> /Applications/Final Cut Pro.app/Contents/Frameworks/Bloodhound.framework/Versions/A/Bloodhound
0x11924c000 - 0x119252fff com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x119259000 - 0x1194f9ff7 com.apple.motion.Particles (5.0.0 - 19704.8.25) <444B91C9-6A85-2478-9728-68EEC235421E> /Applications/Final Cut Pro.app/Contents/Frameworks/Ozone.framework/Versions/A/PlugIns/Particles.ozp/Co ntents/MacOS/Particles
0x119577000 - 0x11958eff7 com.apple.motion.Text (5.0.0 - 19704.8.25) <A8251CEA-1CE6-3656-D397-86BAF9D85436> /Applications/Final Cut Pro.app/Contents/Frameworks/Ozone.framework/Versions/A/PlugIns/Text.ozp/Content s/MacOS/Text
0x11a7ee000 - 0x11a7f3fff com.apple.audio.AppleHDAHALPlugIn (2.2.0 - 2.2.0f3) <4EC4981B-68AE-357E-960F-3D4603A61E9F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x121900000 - 0x121900ff7 com.apple.qmaster.swamp (4.0.3 - 4.0.3) <76E9C862-82DE-1F0D-9202-A5168242143C> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Qm aster.framework/Versions/A/Qmaster
0x1219e9000 - 0x1219f2ff7 com.apple.compressor.MediaServerAPI (4.0.3 - 4.0.3) <A3CBC8CA-3DFF-7AE0-8682-ED1B04894D4C> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Me diaServerAPI.framework/Versions/A/MediaServerAPI
0x1220eb000 - 0x1220f2fff com.apple.compressor.FilterUI (4.0.3 - 4.0.3) <87765221-ADCA-A789-DB4F-6C5ECA9C62A8> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Co mpressor.framework/Versions/A/Frameworks/FilterUI.framework/Versions/A/FilterUI
0x1227e4000 - 0x1227f0fff com.apple.compressor.StompUtil (4.0.3 - 4.0.3) <F1ED94C3-76FC-A650-45C0-625DA07FFD7B> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Co mpressor.framework/Versions/A/Frameworks/StompUtil.framework/Versions/A/StompUti l
0x1240a4000 - 0x12413efff com.apple.CompressorKitMAS (4.0.3 - 4.0.3) <D73AA74D-DB31-80BC-CCAC-B54C2D618ECD> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Co mpressor.framework/Versions/A/Frameworks/CompressorKit.framework/CompressorKit
0x1241a5000 - 0x12427bff7 com.apple.compressor.StompUI (4.0.3 - 4.0.3) <A3696EAD-BDE8-343B-FBEA-2F6775CCA7BD> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Co mpressor.framework/Versions/A/Frameworks/StompUI.framework/Versions/A/StompUI
0x1242e9000 - 0x1243bbff7 com.apple.compressor.StompTypes (4.0.3 - 19705.1.25) <5F0BFEE2-2D08-9256-9362-E9F51AEE7D7F> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Co mpressor.framework/Versions/A/Frameworks/StompTypes.framework/Versions/A/StompTy pes
0x124429000 - 0x124435ff7 com.apple.dsppublishing (1.0.1 - 119) <023145C4-9AD1-8ACA-0D77-E117185A56B3> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/DS PPublishing.framework/Versions/A/DSPPublishing
0x12444a000 - 0x124497fff com.apple.qmaster.SwampCore (4.0.3 - 303) <876C0234-B005-A187-094C-E45EEB375A4C> /Applications/Final Cut Pro.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Frameworks/Qm aster.framework/Versions/A/Frameworks/SwampCore.framework/Versions/A/SwampCore
0x1244c4000 - 0x1244d3ff7 com.apple.qmaster.SwampUtil (4.0.3 - 4.0.3) <1AAEC04B-2E3C-AF94-7456-6373655B1AF6> /Applications/Final Cut Pro.app/Contents/PHi
*Not knowing the origin to Your problem - General approach when in trouble is as follows.*
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides. Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences and is named.
com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort. from Craig. Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
Yours Bengt W -
I have two iMacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
My adobe cloud will not open, how do I fix this?
I have tied to repair, uninstall and reinstall. The most I have gotten is the window for the cloud to open showing the program is there but it does not open at all.
How do I fix this on windows 7?no the Adobe cloud window opens..the links for the programs dont work on the Cloud screen. Its never happened before. I did find the program and after uninstalling and reinstalling it will come up in programs. But why it crashed fist of all and then why I had nothing at first, then the cloud window, then the program would go no further. All the other links work on my desktop. Just not the Adobe.
Date: Mon, 14 Apr 2014 19:42:58 -0700
From: [email protected]
To: [email protected]
Subject: My adobe cloud will not open, how do I fix this?
Re: My adobe cloud will not open, how do I fix this?
created by John T Smith in Adobe Creative Cloud - View the full discussion
by "not there" do you mean a blank screen?
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6299011#6299011
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Start a new discussion in Adobe Creative Cloud at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Songs I purchase on my iphone aren't synching with itunes on my iMac. How do I fix this?
Songs I purchase on my iphone aren't synching with itunes on my iMac. How do I fix this?
Transfer Purchases
Open iTunes and sign in, authorize computer, plug in iDevice.
Click 'FIle' then 'Transfer Purchases'
http://support.apple.com/kb/HT1848 -
I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?
I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?
You can although did it not also identify a troubleshooting document for you to use? The package for support option will simply make the installation log available for Adobe employees to review. If you would like to respond with your token number I would be happy to look at the log file.
Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. This is exactly the same process which I would use to review your installation log. -
Every time I try to create a new project it says "The File Could Not Be Opened," how do I fix this?
Every time I try to create a new project it says "The File Could Not Be Opened," how do I fix this?
see if the "oddbal problems" fix helps:
http://www.bulletsandbones.com/GB/GBFAQ.html#oddballprobs
(Let the page FULLY load. The link to your answer is at the top of your screen) -
I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this
I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this?
Check the last two threads in this discussion: http://forums.adobe.com/thread/642566
If this did not help, I'd encourage you to try posting on the Photoshop forum: http://forums.adobe.com/community/photoshop -
I cannot drag the items in my ipod that were not purchased on itunes (they were added from a CD) into my itunes library or playlists. How can I fix this?
You can only transfer music from itunes to your devices and not the other way round.
-
I can´t remove or update iTunes on my computer since the file itunes.msi is missing. How can I fix this?
What version of Windows?
Are you signed into the computer with an Administrator account? -
Macbook Pro - All app updates and newly installed apps disappear after shutdown, how do i fix this?
All app updates and newly installed apps disappear after shutdown, how do i fix this?
Hello Masterklaus69,
Thanks for the question. After reviewing your post, it sounds like there is a lot of data in the Other catagory. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
OS X: What is "other" space in About This Mac?
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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