ITunes crashes on "Add file to library" or "Add folder to library"

I'm on W7 64 bit. Upon trying to add anything to iTunes it immediately crashes with no usefull error message just windows saying the program has encountered a problem. I tried reinstalling and its doing the same thing, Any ideas?

Fault Module Name: StackHash_ada7
Fault Module Version: 0.0.0.0
Okay. Although the Stackhash result here roughly means "Windows 7 doesn't know what module caused the crash", in context it's consistent with trouble with your iTunes library file.
By way of experiment, create a new library.
(1) Hold the Shift key while opening iTunes. You will be prompted to Choose iTunes Library.
(2) Choose Create Library to create a new one. In the following window you will be prompted to select a location to save the new iTunes Library.
(3) Click Save. iTunes will open the newly created library. After closing iTunes, you can always select the original library by using the Shift key when opening iTunes.
Try adding some of the content that is currently crashing iTunes when you add it to the usual library. Does it add in the new library, or is it the same error in the new library too?

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How do I add files to my TV shows folder on iTunes?

I really need help, I have been at it for hours but I cannot find a way to add files to the TV shows folder. I have gone to the far corners of the internet without ANY working progress! Please help I'm wanting to put a show into the TV shows folder but I am unable.

Is the file is already in iTunes. If so: Right click on the File/Get Info/Options/Media Kind: Set to TV Show

Why has itunes moved my music files out of the Music folder?

To my horror I just found out that itunes has moved folders (albums) out of the Music folder, Ive always found those folders very well organized (music, movies, podcasts, etc) now Im seeing some albums mixed with those folders (out of the music folder) and some albums IN the music folder as well, even worse I have the same folder inside Music and out!! with a few tracks on each, but in iTunes everything looks normal and it plays the album as usual, Im losing my mind over this I cant find a way to fix it, I even started moving them manually but there are too many, and for the duplicate folders I have to move the tracks that were moved. Any idea on why did this happen? I dont want to move the folders and lose hours only to find out that itunes did it again!! I thank you very very ver much in advance.

iTunes on a Mac may be more forgiving if you move things around manually, but it isn't really recommended.
Here are typical layouts for the iTunes folders:
If you have upgraded from version 8 (or earlier) to iTunes 9 (or later) at some point, then your media folder (everything inside the red outline) may still be called iTunes Music instead of iTunes Media. The extra Music folder inside the media folder is used if you had an older library and have allowed iTunes to Upgrade to iTunes Media Organization (iTunes 9) or used File > Library > Organize Library > Reorganize files in the folder "<Media Folder>" (iTunes 10/11). Depending on your choices for Keep iTunes Media folder organized and Copy files to iTunes Media folder when adding to library plus a little bug in which one build changed the name of the file storing the choice of layout it is quite easy for some of your files to be organized according to one layout and some the other. (Recent installs of iTunes on a Mac now give the library file the .itl extension)
Assuming you're happy letting iTunes organize your files the following steps should tidy things up (should it be necessary):
1. Select File > Library > Organize Library... > Tick Reorganize files in the folder "<Media Folder>" and click OK. Skip if this option is grayed out (already upgraded) or you prefer the older layout.
2. Select File > Library > Organize Library... > Tick Consolidate files and click OK. This will bring any files currently organized outside the designated media folder into it. N.B. This will create duplicate copies of any file that needs to be consolidated, and you will need to manually clean up afterwards.
3. Select iTunes > Preferences > Advanced tab, uncheck Keep iTunes Media folder organized and click OK.
4. Select iTunes > Preferences > Advanced tab, check Keep iTunes Media folder organized and click OK. This triggers iTunes into reorganizing everything according to your preferences.
5. (Optional, if applicable) Close iTunes, rename the media folder iTunes Music as iTunes Media then restart iTunes. Check under iTunes > Preferences > Advanced tab that the location has automatically updated. If you can't access the media for any reason just undo the folder rename.
PS If you really prefer the older layout, but it is already in the new one then, edit the hidden file .iTunes Preferences.plist in your media folder and change the integer from 1 to 0 before doing step 3.
You should backup your library before attempting any major reorganization.
If iTunes is still creating files or folders in the wrong locations there is a possibility of permissions problems. Offhand I'm not sure of the correct OS X terms but on Windows both the system and user accounts should have full access permissions to all files & folders within the iTunes folder in order for it to work properly.
tt2

With the new OS, itunes is not letting me add files from my external HD to the library

I just downloaded the new OS (Mavericks) and also the new version of itunes (11.1.2). Now, I'm trying to add some files to itunes (using file>add to library) and the first thing I notice is that the "Icons" view fails to display any content (at all), when switch to "column" view I can see all my folders but cannot access any of them, and when I switch to "list" view and try to browse to the music folder in my external HD, itunes gets hung and I have to force quit it to be able to use any of the other opened apps in my mac. Something similar happened when I tried to save a file in preview: no content on the icon view. It is like if there's something wrong with the add/open and save functions, it is not responding properly

From my knowledge the computer just Syncs to the phone not iCloud..
It can update & restore etc..
iCloud is just a back up service for the info on your phone..
Have you tried doing a Factory Settings via iTunes..Then a restore.

Itunes crashes when adding files. Running windows 7

I am trying to add PDF files to my ipad, and every time I try to drag and drop or even add to the library from file, it crashes itunes. I tried different files, that have been on my ipad previosuly and I also logged under my husbands name to see if his itunes worked, and the same thing happens. Any advice?

Hello,
I had the same problem.
Tried to do many things but the result was the same.
However apple came up with the solutions and it worked.
Basically it is some other pgms that is causing this crash so follow the apple’s suggestions and it is going to work for sure.
Here is the link:
http://support.apple.com/kb/HT2292

HT1926 itunes cannot locate original file for large amount of music in library

When I open itunes it cannot find some of the tunes I have uploaded onto the library from CD's etc.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
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Roger-G

Delete and redownload them if doing so is free in your country.
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In comparing my Itunes account with my co-worker, I've discovered that my music files are all stored under "my device" (in the music section) instead of under the "Library" section for music.
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Recover media from iPod
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My music files are "missing". How do I get itunes to locate the files without identifying each music folder (files are in separate folders under torrent data and I don't want to open each one of them individually)

Just like the title... Music files are missing and I don't want to locate each folder individually, how do I get itunes to locate all of the music without taking each music file out from the album folders they're in?

Hi,
The article below will explain in general how your iTunes files are organized on your computer.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Hope this helps ....
- Judy

Itunes crashes when I try to access the podcast folder

I keep having a problem with accessing the podcast folder for my iPod Touch. I can access all of the other folders with no problem. As soon as I click on the podcast folder, a pop-up window appears telling that "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I do click the "send error report" but this is maddening. It shuts down iTunes altogether. Any ideas? Thanks!

As soon as I click on the podcast folder, a pop-up window appears telling that "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
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http://discussions.apple.com/message.jspa?messageID=10653507#10653507

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Dear all,
Thanks for anyone interested in this posting. I think I find the answer to my own question. I think this is it:
http://discussions.apple.com/thread.jspa?messageID=1824674&#1824674
Thank you again.

ITunes crashing when i add videos??? why??? help!!!

well first off i'd like to say thanks for taking the time to read this to try to help me with my problem. ok so heres the problem ill download the video off google or limewire(i have been downloading them in mpeg 4 format) then ill load up iTunes and drop down file ill go to add file to library i'll locate the video file and open it then it'll say adding file but then an error screen will pop up displaying the words:
Sorry for the inconvenience but iTunes has encountered an error and has to shut down all of your unsaved material may be lost
then it will say send or don't send if i click don't send the following happens:
the error screen will dissapear and iTunes will close then when i reboot iTunes the video is not on iTunes and if i try it again the same thing will happen
if i click swend the following will happen:
The error report will send and iTunes will close and ill reboot it no video i try it agian and the same thing happens
but my moms computer and friends computer will add videos to their itunes and my ipod but due to apples stupid pointless security i cant sync my ipod with more than one iTunes library which is dumb becuase all 3.5gb's of my music is on this computer
so if anyone could helpme id appreciate it thanks

Same thing's happening to me.

How do I stop iTunes from duplicating video files?

For some reason unknown to me, iTunes duplicates the video files when they are added to the library.
For music, when I add these to the library, the files stay on the external drive, and they are listed in the library.
However, I now moved my video files to an extrnal drive, but when I want to add them back into my library, it wants to copy all of them (the full file) from the external drive to my itunes folder. I moved them off of the computer hard drive because they take up too much space. I don't want them here, but I do want them in the library so I can select and sync them.
How do I add these videos to my itunes library, but keep the actual files on the extrnal drive?

Turn off the option "Copy to iTunes Media folder when adding to library" under Edit > Preferences > Advanced.
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Itunes crashing on macbook pro... help please!

I just purchased a new macbook pro and itunes is giving me issues. It continues to crash every time I open it. I've un-installed and re-installed it numerous times but nothing changes. It crashes within minutes of being opened whether I'm trying to import music or access the store or just click on a playlist... I haven't been able to do anything on it.
Any advice?! I would really appreciate the help!
Thanks.

try running software update from the  menu and install any updates offered (repair permissions before and after).
also, try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
JGG

ITunes crashing in Windows 7 when using Match

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Did you rent or buy? After you download a rented video you have 30 days to start viewing it. Once you start viewing a rented video, even for just a few seconds, you only have 24 hours to complete viewing it, then it will vanish.
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ITunes crashes on "Add file to library" or "Add folder to library"

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