ITunes crashes on iPhone after installing update 3.01
After installing update 3.01, iTunes won't work properly. iTunes starts up, plays a number but crashes after a while. My guess is, that this happens while the iPhone performs other tasks simultaneously (like retrieving e-mail and such). Are there other people with the same experience?
Update: looks to be a memory-problem (?). When I start iTunes and choose to play the firts album/number directly (without using coverflow), it works fine. For a while at least, until my mail is checked again: iTunes crashes again.
Similar Messages
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Why does iTunes crashing on iPhone after launch?
Why does iTunes crashing on iPhone after launch?
Hey
First, try force closing the Music app, which you can find out how to do here:
iOS: Force an app to close
http://support.apple.com/kb/HT5137
And if it still doesn't work when you try to re-open it, I would then reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Welcome to Apple Support Communities!
Cheers,
Delgadoh -
ITunes won't open after installing update.
After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
ITunes won't open after installing update for 10.4
I updated my iTunes to the most recent version and restarted my computer. When my computer turned back on, I tried to open iTunes but it just keeps giving me the "The application iTunes quit unexpectedly" message and asks me to either ignore report or relaunch. Every time I click relaunch, the message comes up again. My OS is Mac OSX Version 10.5.8. Anyone know what to do?
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
HT1430 Can't find my podcasts in itunes on my iphone after installing iOS?
After installing iOS, I synced my phone with itunes, and the podcasts seem to have disappeared from my phone. It isn't even an option under "more," anymore.
Thanks! This worked, and now I feel a little stupid.
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I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001 -
I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated. How do I get rid of the list after they've been updated? In the previous version I did not have an annoying permanent list.
iOS 7 allows you to have your apps update automatically. Therefore, the list of what has been updated stays so that you can see what was updated, when and what the release notes say. It has been suggested that they list has a limit, much like Recents. Currently, there is no way for the user to delete the entries manually. Just try not to look at them.
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my computer will not recognise my iphone after installing the latest version of itunes any ideas how to fix this
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538 -
it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.
Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone. -
My (iTunes) playlist cannot be re-synched to my iPhone after I updated it. I synched it to a newly named playlist with most of the original songs (3.6G) but it will only load a fraction of them now. How can I get them all back on my iPhone?
My (iTunes) playlist cannot be re-synched to my iPhone after I updated it. I synched it to a newly named playlist with most of the original songs (3.6G) but it will only load a fraction of them now. How can I get them all back on my iPhone?
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Problems to sync my computer calendar with my Iphone after installing latest Itunes download
problems to sync my computer calendar with my Iphone after installing latest Itunes download
When I connect my Iphone to the computer Ai have to sync automatically my outlook calendar. Never had any issues except with the latest download that tell is doing some sync over the air with ICloud and that I can go to my Iphone and change that. So far I have not been able to sync my Iphone calendar with my outlook calendar for tge whole week
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I lost photos in my iphone after i updated it by wireless also i don't have back up in itunes so please what i have to do to restore the pictures and note the contacts and app still available.
What computer do you have?
What operating system is it running?
Allan -
Why does itunes crash upon opening after the software update?
Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared. Is there anything available to fix this?
I answered the same question in a similar post. It's all to do with the wireless sync.
I used the following method to stop iTunes from constantly restarting -
Open task manager
Select the 'Processes' tab.
Look for 'iTunesHelper.exe'
Select 'iTunesHelper.exe' then click on 'end process'
Hope this helps. -
Why are my contacts and calendars showing up on my daughter's iphone after I updated? Help!
Why are my contacts and calendar showing up on my daughter's iphone after I updated? Is there anyway to remove them or stop
them from going directly to her phone? Help!!!! Thanks guysSo, am I to conclude from all this that the best thing for one iMac and multiple family devices (2 x iphones, 1 x itouch, 2 x ipods) is to set up itunes account for each family member. We don't use iCloud except for my (primary iphone)
We had similar problems to the above, and since the recent 6.0.1 update we've started getting each others texts, on top of my wife and I's contacts being replicated to our young son's itouch, and a seemingly random redistribution of apps.
timmyd
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