Itunes crashes on my ipod touch
I have an Ipod touch 4th generation. Whenever I do a long search for songs from popular artists, it crashes and sends me to my home screen. I've done many resets and 2 itunes restores on my laptop and still the same problem. I still have a warranty and Apple said I may have to send it in for replacement. does anybody have any ideas? Thank You in advance.
Assuming a PC
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
or
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Similar Messages
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ITunes crashing (only when iPod Touch is connected)
It just started last night. Anytime I try to add music to the library or choose the folder to sync photos from, basically anytime iTunes has to access explorer to browse folder, it crashes and it doesn't give me any sort of error. It just tells me it has crashed and is reporting the problem. Like I said though, this only happens when the iPod Touch is connected. If I unplug it and then add music, it works fine but without it plugged in I can't add photos. Also, if I already have iTunes open and then connect the iPod, it crashes. I have to have the iPod already connected and then I can open iTunes.
Any ideas? I switched to using iTunes as my default player because WMP had too many issues. I don't want to have to go back.
OS: Windows 7 Ultimate
iPod: 32GB iPod Touch 3rd generation on latest official firmwareMore info: iTunes generates a standard WinXP Send Error Report/Don't Send error message.
The Error Signature is:
AppName: itunes.exe
AppVer: 8.0.2.20
ModName: quicktime.qts
ModVer: 7.55.90.70
Offset: 009fd1a7
I tried on another PC. Same crash. It seems either the problem is on the iPod Touch side, or some more general problem with iTunes. -
ITunes crashes when syncing ipod touch
I'm currently having multiple problems with my daughter's iTunes/iPod Touch. Here is some general information, we have an HP running Windows XP with SP2 Media Center edition. The iPod touch is 6 month's old ($399), 16 GB and was bought with Jan soft upgrade(not sure what that means but I think it was version 2.0?).
Last night the touch was sync'ed. iTunes was on 8.01 (not exactly sure of version, think it was 8.01) All music and videos were erased from the iPod. Software on iPod kept rolling back and ended up stoping at 1.1.4. I tried to update the software on the iPod but it kept disconnecting while sync'ing. I had to stop sync'ing so I could download 1.1.5 and load the software on the iPod touch. I want to update to a newer version of iPod touch software but now since I'm on an old version iTunes wants another $10 to upgrade. So I don't know how to get on the version I think I started at 2.0?
This morning I updated iTunes to latest software 8.02. I was able to get music to load but iTunes would seem to randomly crash. I watched and noticed that any video file would crash iTunes. I went in and changed the sync options:
check - open iTunes when ipod is connected. all other options unchecked.
on music tab:
check - sync music, all songs and play listed
unchecked - all other options (ie include music videos)
on movies, TV shows, and podcasts: unchecked all sync.
I now have all music sync'ed. I can't get any video to sync. Music video's purchased from iTunes store won't sync.
Any idea how to update software on the itouch? Any idea why the video's won't sync?After spending 75 minutes on the phone with tech support, we found the problem was associated with the Windows XP user ID. We created a test user ID, logged on and populated iTunes with video and music. When we sync'ed the iTouch everything worked. I don't know how this problem occurred.
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On my ipad 2 I can't "see" the hundreds of spoken audio tracks that are in my itunes and on my ipod touch. Is there something I didn't do during sync up? The tracks are from voice recordings that were downloaded from an extrernal drive and weren't necessarily tagged as spoken audio. Do I need to go back into itunes and relabel these tracks so they will show up on my ipad2?
Thanks in advance for your help!With the iPad connected to the computer, while iTunes is running, click on the iPad name on the left side under devices. Click on the Movies tab and look for Movie Rentals. You want to "Move" the films to the iPad.
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When using home sharing, can you copy music prmanently from a iTunes library to an iPod touch? Is it possible when home sharing music from my Mac to an iPod touch, can you copy the shard music on the ipod touch in to the ipods library?
Not that I have found via a Google search
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How can i transfer my iTunes library from the iPod Touch to my new Windows 7 computer?
My old computer died and I need to move the iTunes library from my iPod Touch to the new Windows 7 computer - how can I do that?
Try this post.
tt2 -
IPod Touch Newbie: What is the purpose of the iTunes app on my iPod Touch?
What is the purpose of the iTunes app on my iPod Touch?
All it does is connect to the iTunes store if I'm near a WiFi connection. It appears to be useful only for impulse purchasing of media. So why is it not named "iTunes Store"? It appears to have no other function.
Also, to listen to my iTunes music on iPod Touch I have to click on the Music button...not the iTunes app. What logic is that?
Also, iTunes has synced a movie for me, but I have no clue how to view it on the iPod Touch. It doesn't appear in iTunes on the iPod Touch, and there is no "Movie" button anywhere. What am I missing? I can't find it anywhere.For purchasing music, downloading podcasts,etc.
http://manuals.info.apple.com/enUS/iPod_touch_3.1_UserGuide.pdf -
all of my apps are in iTunes AND on my iPod Touch. in iTunes, under my iPod, the checkbox next to 'sync apps' (in the Apps page under my iPod) is Unchecked. if I check it, all my apps will be all over the place and I will waste hours trying to get it back to the way it was. I don't really have a reason to check the box but I don't know. should I check the box and have to reorganize all my apps or leave it "un-synced"?
by "un-synced" I mean how it is on my iPod and iTunes at the same time but its not synced
this happened b/c I had to make a new user acct on my only [Windows 7] computer and when i clicked transfer purchases, this happened.
any help would be greatly appreciated
And as you can see ( besides my problem here) i am out of dropbox space. it would be nice if you can click http://db.tt/TQiPs59V to make an acct to give me and you more spaceYou should ALWAYS make sure that everything is on your computer and backed up, most especially before any update. The iphone is designed to be synced to your computer regularly.
If you have failed to do this, then you need to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
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I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-) -
After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?
I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch. -
I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My itunes cannot detect my ipod touch 5g. How do I fix this?
My itunes cannot detect my ipod touch 5g. How do I fix this?
All I know is that my itunes has not been updated. If this is the problem, I tried to close and reopen the program but the "update" popup isn't popping up anymore and I'm not sure where I can manually update it myself.
Please help!
ThanksThe 5G (iOS 6) require 10.5 or higher
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later7 (free download from www.apple.com/itunes/download) -
2 of my movies are no longer working in my iTunes or on my iPod Touch, One doesn't play at all and the other gets to about 29:00 than stops working and I don't want to buy them again. Then also when I added a non-iTunes movie and tried to have iTunes make an iPod/IPhone version it gave me error -4. What's happening to my movies?
I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.
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