Itunes crashes on opening with new 10.5.1 install
I have just installed Leopard and the update. When I open iTunes it crashes and I get the message:
"The application iTunes has quit unexpectedly. The problem may have been caused by the iTunesX Visualizer plug-in."
So what's up? I now have the newest coolest release and I can't listen to any of my music.
Thanks for your help!
Did you repair permissions after the 10.5.1 update? If not - repair permissions with Disk Utility - restart the Mac and repair permissions again. Try to open iTunes - if no go then go to your iTunes folders in both the main directory Library folder and in your user account Library folder and see if the plug in is there - if so then move it to the Desk Top and see if that helps.
MJ
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Crash log:
Process: iTunes [2332]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.3 (11.0.3)
Build Info: iTunes-1103042001000000~1
Code Type: X86 (Native)
Parent Process: launchd [2167]
Date/Time: 2013-05-24 20:10:51.002 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8219 sec
Crashes Since Last Report: 81
Per-App Interval Since Last Report: 35 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 2B809F04-85A4-4709-AB1F-D1967EF7F743
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x0022ee09 0x1000 + 2285065
1 com.apple.iTunes 0x0022ed5d 0x1000 + 2284893
2 com.apple.iTunes 0x000142e4 0x1000 + 78564
3 com.apple.iTunes 0x00013a82 0x1000 + 76418
4 com.apple.iTunes 0x0017f7de 0x1000 + 1566686
5 com.apple.iTunes 0x0017f511 0x1000 + 1565969
6 com.apple.iTunes 0x0017f4b2 0x1000 + 1565874
7 com.apple.Foundation 0x91b6ddb3 _nsnote_callback + 176
8 com.apple.CoreFoundation 0x91a37763 __CFXNotificationPost + 947
9 com.apple.CoreFoundation 0x91a3716a _CFXNotificationPostNotification + 186
10 com.apple.Foundation 0x91b62c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.Foundation 0x91b7005d -[NSNotificationCenter postNotificationName:object:] + 56
12 com.apple.AppKit 0x969d4511 -[NSApplication finishLaunching] + 493
13 com.apple.AppKit 0x969d3f0d -[NSApplication run] + 79
14 com.apple.iTunes 0x0017d0bf 0x1000 + 1556671
15 com.apple.iTunes 0x0017cf39 0x1000 + 1556281
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9826b382 kevent + 10
1 libSystem.B.dylib 0x9826ba9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9826af59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9826acfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9826a781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x98244afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98245267 mach_msg + 68
2 com.apple.CoreFoundation 0x91a192df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91a183c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91a1e304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0013ab54 0x1000 + 1284948
6 com.apple.iTunes 0x0000588a 0x1000 + 18570
7 libSystem.B.dylib 0x98272259 _pthread_start + 345
8 libSystem.B.dylib 0x982720de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x98272aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9829e9c5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9829e903 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96b7be2d -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x91b6e4c4 -[NSThread main] + 45
5 com.apple.Foundation 0x91b6e474 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x98272259 _pthread_start + 345
7 libSystem.B.dylib 0x982720de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xffffff38 ecx: 0x00000000 edx: 0x00000000
edi: 0x0303f200 esi: 0x00000000 ebp: 0xbffff498 esp: 0xbffff460
ss: 0x0000001f efl: 0x00010246 eip: 0x0022ee09 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x950cd000 - 0x950f1ff7 libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x96632000 - 0x96632ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9680d000 - 0x96811ff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96812000 - 0x96813ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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0x96859000 - 0x9689cff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x968d8000 - 0x96900ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x96906000 - 0x9690aff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9690b000 - 0x96916ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96917000 - 0x96936ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x969ca000 - 0x972adff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x972ae000 - 0x975ceff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9763f000 - 0x978edfe7 com.apple.JavaScriptCore 6534.59 (6534.59.6) <BE3DA425-A441-7181-29C3-37EF345B1010> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x978ee000 - 0x9793efe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x979b2000 - 0x97a13fe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97b53000 - 0x97b68fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x97d61000 - 0x97e6dfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97e6e000 - 0x97eb2ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98016000 - 0x98063feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9809c000 - 0x9810aff7 com.apple.QuickLookUIFramework 2.3 (327.7) <7F89C0A1-310F-ACF1-AA6E-4ADFA4DC98DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9810b000 - 0x98163fe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98164000 - 0x98241fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x98242000 - 0x98242ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98243000 - 0x98243ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98244000 - 0x983ebff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x983ec000 - 0x988a7ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x988a8000 - 0x988c9fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x988ec000 - 0x9891fff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98afd000 - 0x98babff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98bac000 - 0x98baeff7 com.apple.securityhi 4.0 (36638) <C7DA80C1-DCFD-C321-08DA-5E6946CA66E0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98baf000 - 0x98bbdff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98c59000 - 0x98c60ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98c74000 - 0x98db7fef com.apple.QTKit 7.7 (1793) <C8BC0729-E670-0EFD-732A-A3AA582F1059> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98ead000 - 0x98eb2ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98eb3000 - 0x98f35ffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98f36000 - 0x98f4affb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98fd5000 - 0x98fd8ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x98fd9000 - 0x99d51fe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99d52000 - 0x99d5dff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99d5e000 - 0x99da5ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x99e1e000 - 0x99e1eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x99e1f000 - 0x99e75ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x99e76000 - 0x9a665557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a666000 - 0x9aa9bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9aaa7000 - 0x9ab20ff7 com.apple.PDFKit 2.5.5 (2.5.5) <85AA9E1C-D946-863A-823E-32F2AAF314CB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x024f, 0xfa142000 / 7
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3found this user tip. might be worth a try:
I have been experiencing the same issue. Based on the logs, I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
JGG -
Why does itunes crash upon opening after the software update?
Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared. Is there anything available to fix this?
I answered the same question in a similar post. It's all to do with the wireless sync.
I used the following method to stop iTunes from constantly restarting -
Open task manager
Select the 'Processes' tab.
Look for 'iTunesHelper.exe'
Select 'iTunesHelper.exe' then click on 'end process'
Hope this helps. -
Is this beta. The image for Yosemite is a very big rock, appropriate as this OS sends your mac back to the stone-age. iTunes crashes on open, iPhoto won't update, Safari shows text without graphics, can't get Java 8 'cause Safari "can't find server". Wifi slower than a crippled snail. Does anyone know how to uninstall this rubbish?
travellingbirder wrote:
Is this beta ?
You tell us Finding the OS X version and build information on your Mac. -
ITunes will not open with iOS 7 update
iTunes will not open with iOS 7 update
My sister is having the same issue on iPhone 4. iTunes only loads the menu buttons at the bottom of the app with no content. I'm going to have her try the reset settings.
I will add that iTunes on my iMac seems to require a cookie from Safari to keep you logged in. I've never seen the same requirement on the phone but iBond's solution will work if you ever have an issue with iTunes log in on your computer. -
If I take my bank card details off my itunes account and opened a new itunes account what would happen to the old account?
you're more likely to get quick and accurate answers to an iTunes question in the iTunes forum, this is the GarageBand forum
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If I take my bank card details off my itunes account and open a new itunes account what will happen to the old account?
you're more likely to get quick and accurate answers to an iTunes question in the iTunes forum, this is the GarageBand forum
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Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate... (the same happens with the other iWork-Apps!)
Looking forward to hearing from somebody with a littlemore expertise than me, Chrisyou can remove preferences files by navigating to the Preferences folder for your user as follows:
0) Quit ALL iWork apps (Keynote, Pages and Numbers)
1) from the Finder select the menu item "Go > Go To Folder…". This will bring up a dialog:
2) enter the path "~/Library/Preferences" (no double quotes)
3) find the files:
com.apple.iWork.Keynote.plist
com.apple.iWork.Numbers.plist
com.apple.iWork.Pages.plist
and move these to the trash. I would NOT empty until later.
4) restart Numbers -
Zombie artwork in iTunes 11 - cant replace with new
I made up an album for a party and gave it a random piece of artwork.
Now when I have disassembled the album iTunes insists on using that random artwork even though I have gone through the Get Info/Artwork process and deleted the old and replaced with new. I even deleted the tracks completely (both locally and cloud), rebooted iTunes and then replaced the tracks with different source material. Loe and behold next day the old art work is back and the new disappeared. Obviously lurking somewhere is the old artwork and it knows which tracks it used to "own" and iTunes "helpfully" corrects my attempts to change and puts the old back.
Any suggestions?The exact same thing happened to me!
installed 11.1 on my 10.6 Intel MacBook Pro (2006). No issues. Then suddenly I couldn't keep the program open.
After reading your description I was reminded that this started after I went through the settings & turned on the podcast sync. Now it keeps crashing & I can't keep it open long enough to check that option!
I've restarted, ran DiskWarrior on my computer & my external drive that holds the iTunes library. It was open for a while so I could update apps, but the second I opened the podcast tab... CRASH & can't keep it open longer than 30 seconds. Guess I'm gonna have to trash preferences or something 'cause this is getting crazy. -
ITunes crashing on open- iOS 7. Baaaad!!!
iOS 7
-iTunes crashing out on open- very bad for Apple if users cannot download stuff!!!
-Emails delayed sending for up to 1 hour- many- not ok for me in business!!! Makes me look very bad-
They don't go into outbox or anywhere just disappear for 1 hour then turn up randomly. Creating problems for me!
-glitchy movement around safari- zoom and movements unresponsive. Cannot zoom into search on apple.com- glitches to top left of web page
-General use glitchy and delayed response.
-emails- writing in landscape - typing becomes invisible on right side screen
iPhone and iPad power user. CEO of two multi nationals. 20 apple devices personally.
Apple lover- bought into the vision BIG TIME but recent software updates iOS 7 and lion have played complete havoc with my business and personal life.
Near nervous meltdown after 40% of 8 months of R&D (10 hours a day- personally plus team efforts) corrupted by iCloud and synced back to all devices. Then remaining 60% of R&D 'reset' by engineers without prior notice of action.
Deleted 100% of 8 months R&D for MAJOR global environmental project.
Too far Apple. I really hope and pray Apple can get back on track for all our sakes. This can't keep happening..we need a solution.
Yesterday created playlist. 6 hours. Loaded iPod for our restaurant. Only two hours- affects the atmos
Of the restaurant! Unacceptable. Why and how. Just random deletion.. Not ok.Try to connect in recovery mode, explained here:
iOS: Unable to update or restore -
Itunes won't open 'error: new itunes library'
My itunes was playing up.
Not recognising my iphone 4s.
It then told me I had to install the new itunes to make m iphone compatible with the computer.
I did so and now the itunes will not open saying "Error: New Itunes Library' WHY?!? This is really frustrating me!!
Thanks.georgiamomma -
There are a few things you could try,but what worked for me was to download a fresh installation file from apple.
Your update got corrupted somehow. Doing the usual of going to control panel, clicking on Programs and Features, clicking on iTunes in the list and selecting REPAIR probably won't fix this issue, as sometimes repair reverts the installation to its previous version and then your iTunes Library.itl file can't open because it's from a newer version than the one REPAIR reinstalled. You can try that process, but I doubt it will work.
Do not change any files and/or their existing locations. Also, do not uninstall iTunes from your machine. Simply go to Apple's web site and download their latest version suitable for your particular computer. Once downloaded, double click the installer and follow the prompts. You should be able to launch itunes afterward, and your library will magically re-appear.
Again, DO NOT uninstall the old version, and do not rename, remove and/or replace any of the original files prior to installing the latest version over what's already on your machine. Good luck! -
ITunes does not launch with new User Account (Vista)
One of my limited user accounts on Windows Vista because corrupt, so I created a new limited User Account and copied ALL of the files from the old to new.
Now, when I try to launch itunes on the new user account, it will not open at all. Itunes works on my administrative account, with no problem.
Can someone tell me the most pain-free way to resolve this issue. And, whatever solution, will I be at risk of losing my itunes libraries?
Thank you in advance.Hiya. Delayed again. Browsers being cranky. (I blame the aftershocks.)
It's actually plausible that it was installed in there (by doing a run as administrator on the installer itunes64setup.exe, perhaps). Because that suggests a possible cause for these continual permissions-related problems.
A lot of what you're seeing is consistent with damaged ACLs (access control lists) on files, folders and registry keys. Although it's a lot rarer than it used to be, one of the ways you could get borked ACLs was if a program (like iTunes or QuickTime) was installed in one user account, and then the user account it had been installed in was deleted (or otherwise rendered unusable).
We don't know which particular permissions are stuffed up here. But there's a shotgun approach to fixing them which used to work okay, although it's a bit fiddlier to do on a 64-bit system than a 32-bit system.
I'd strongly recommend setting up a system restore point prior to doing this, so you can revert if things turn to custard.
The basic technique you follow is from the following blog entry *with one important modification.*
[Solving setup errors by using the SubInACL tool to repair file and registry permissions|http://blogs.msdn.com/b/astebner/archive/2006/09/04/solving-setup-e rrors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx]
The modification is that when you're editing the file to replace YOURUSERNAME with the name of the account, edit the first line so that %ProgramFiles% instead says %ProgramFiles(x86)% and after the line that reads:
*subinacl /subdirectories %programfiles%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
... add another line saying:
*subinacl /subdirectories %programfiles(x86)%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
(The first is to make sure the commands see the subinacl, because it installs in \Program Files (x86)\ on 64-bit systems, and the second alteration is to make sure that the permissions for the 32-bit program files are fixed too.
After doing that (it'll take a while to run), can itunes launch normally in the new account?
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