ITunes crashes on start up since installed Ace Media CodecS pack
First post and if truth to be told iv never had to use the support forums at Apple before because everything normally goes swimmingly well. But now im in dire need of assistance
Basically, I did one of the most silliest things I could have done and in an effort to get Audio to play on a .avi file I downloaded 'Ace MegaCodecS'
Looking in the installation file I just selected everything and whilst some programs failed to work - a quick uninstall of it seemed to do the trick.
But itunes has posed a problem somewhat.
Initially I couldnt install it or uninstall it. I even had the same 'fatal error' on Quicktime. But after using Windows Install Clean Up I managed to install Quicktime first and then iTunes.
But still the problem persists... I try and load up itunes and it comes back with an error and if I try and load of Quicktime? It comes back with a 'Buffer Overrun detected'
This is the error message for iTunes:
*Faulting application itunes.exe, version 7.3.2.6, faulting module unknown, version 0.0.0.0, fault address 0x000a0164.*
*For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.*
In addition to the above I have also used a registry cleaner to clear out any rogue items and iv also uninstalled some codecs which didnt disappear when I uninstalled the Ace Media CodecS Pack.
I love using iTunes, I keep all my music on there and because of doing this, I believe I have lost my statistical data but thats neither here nor there...I would love to get it back without having to format my hard drive from scratch.
If anyone could take the time to help me I would be ever so grateful
Message was edited by: Sober1977
This is a logfile I got by using 'Hijack this'
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:50:57, on 15/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Saitek\Software\Profiler.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/wdgt3/*http://www.yahoo.com/ext/ search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/wdgt3/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,DefaultPageURL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,DefaultSearchURL = http://us.rd.yahoo.com/customize/ie/defaults/su/wdgt3/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/wdgt3/*http://www.yahoo.com/ext/ search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/wdgt3/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/wdgt3/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: iTunes.lnk = C:\Program Files\iTunes\iTunes.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
End of file - 8943 bytes
Similar Messages
-
Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
ITunes crash on start -even in safe mode
Bonjour,
Since three days my iTunes crash on start. I remove all plugins, tried to start in safe mode, no USB device connected, but no result.
Please find the crash below.
This is really annoying, no possibility to sync iPhone and iPad.
Could someone help?
Best regards.
Bernard
Process: iTunes [571]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Responsible: iTunes [571]
User ID: 501
Date/Time: 2014-03-17 07:50:22.602 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B2D005D8-7202-BE14-4FBB-A52776D9807A
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a796866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8d3e835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff85788b1a abort + 125
3 libsystem_c.dylib 0x00007fff857529bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8c3ff208 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff8d8c7a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff8d8c6d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff8d8c61da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8c73ed15 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8c4bb168 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8c4b9613 simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8c4b949e CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8c8e4bda op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff8c44d219 pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8c44c51f CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8c44a81f CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8c44a5d4 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8c44a574 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff876334d8 decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8763268a copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff875f9d04 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8c45439b img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8c408ded img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8c407800 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff8d8cab3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff8d8c9b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8c4073a4 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff87609e8a CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8760938f CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x000000010f12be40 0x10e667000 + 11292224
30 com.apple.iTunes 0x000000010e7f7c55 0x10e667000 + 1641557
31 com.apple.iTunes 0x000000010f14a13a 0x10e667000 + 11415866
32 com.apple.iTunes 0x000000010e9e68ee 0x10e667000 + 3668206
33 com.apple.iTunes 0x000000010f1482c0 0x10e667000 + 11408064
34 com.apple.iTunes 0x000000010f3789ab 0x10e667000 + 13703595
35 com.apple.iTunes 0x000000010f373329 0x10e667000 + 13681449
36 com.apple.iTunes 0x000000010f3781fa 0x10e667000 + 13701626
37 com.apple.iTunes 0x000000010f378017 0x10e667000 + 13701143
38 com.apple.iTunes 0x000000010f1652b3 0x10e667000 + 11526835
39 com.apple.iTunes 0x000000010ecf3b8b 0x10e667000 + 6867851
40 com.apple.iTunes 0x000000010ecf35e5 0x10e667000 + 6866405
41 com.apple.iTunes 0x000000010ecf4d41 0x10e667000 + 6872385
42 com.apple.iTunes 0x000000010e6799bc 0x10e667000 + 76220
43 com.apple.iTunes 0x000000010e8d8e41 0x10e667000 + 2563649
44 com.apple.iTunes 0x000000010e8d8d83 0x10e667000 + 2563459
45 com.apple.iTunes 0x000000010e8d8cbb 0x10e667000 + 2563259
46 com.apple.CoreFoundation 0x00007fff8a36ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8a262a6d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8c0017ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff85e6ccf9 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff85e59519 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff85e58983 -[NSApplication run] + 128
52 com.apple.iTunes 0x000000010ef73212 0x10e667000 + 9486866
53 com.apple.iTunes 0x000000010e9f7934 0x10e667000 + 3737908
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x00000001180cc701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8cd2f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8cd3109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8cd32193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8d3e8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a797662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cd31152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010eae1d57 0x10e667000 + 4697431
4 com.apple.iTunes 0x000000010eae2486 0x10e667000 + 4699270
5 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
6 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a7969aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8a30eb83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010eb937f0 0x10e667000 + 5425136
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e67db50 0x10e667000 + 93008
3 com.apple.iTunes 0x000000010e67d8b0 0x10e667000 + 92336
4 com.apple.iTunes 0x000000010e67f1e2 0x10e667000 + 98786
5 com.apple.iTunes 0x000000010e73a5ae 0x10e667000 + 865710
6 com.apple.iTunes 0x000000010e88789b 0x10e667000 + 2230427
7 com.apple.iTunes 0x000000010ed24f26 0x10e667000 + 7069478
8 com.apple.iTunes 0x000000010eccaa53 0x10e667000 + 6699603
9 com.apple.iTunes 0x000000010e68268f 0x10e667000 + 112271
10 com.apple.iTunes 0x000000010ecca7cb 0x10e667000 + 6698955
11 com.apple.iTunes 0x000000010ecc9d82 0x10e667000 + 6696322
12 com.apple.iTunes 0x000000010e66b4b5 0x10e667000 + 17589
13 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010e66b325 0x10e667000 + 17189
4 com.apple.iTunes 0x000000010e8db2f6 0x10e667000 + 2573046
5 com.apple.iTunes 0x000000010e8db2cd 0x10e667000 + 2573005
6 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
7 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d7d310 rcx: 0x00007fff51592598 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff515925c0 rsp: 0x00007fff51592598
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c92bfc0 r13: 0x00007fff8c92bf41 r14: 0x0000000000000006 r15: 0x00007fff8c92bfa8
rip: 0x00007fff8a796866 rfl: 0x0000000000000206 cr2: 0x0000000111098000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e667000 - 0x10fd11ff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1100f2000 - 0x110172ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1101b4000 - 0x1101dfff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x110218000 - 0x110536fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x110602000 - 0x110606fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x110614000 - 0x110617fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x110621000 - 0x11094dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x110979000 - 0x1109b0ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1109c2000 - 0x110a98fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x110aba000 - 0x110afdff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x110d11000 - 0x110d15ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x110d4c000 - 0x110d52ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x111484000 - 0x111486ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111b0e000 - 0x112883fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1153a1000 - 0x1154d5ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x117d49000 - 0x117f1afff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x118047000 - 0x118138ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11819d000 - 0x118393fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x118b98000 - 0x118d19fff com.apple.AirTrafficHost (351.6 - 351.6) <64B45992-C1BA-35B5-9158-732748DF6B5D> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x11984e000 - 0x119a01ffb libCMaps.A.dylib (599.20.11) <51378607-E6E2-3E1B-8A42-223877465412> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x7fff60bef000 - 0x7fff60c22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff83d8a000 - 0x7fff83db4ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff83fe6000 - 0x7fff84037ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8453f000 - 0x7fff8456dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff845c1000 - 0x7fff845f5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff84653000 - 0x7fff84660ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff84661000 - 0x7fff847cfff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff847f6000 - 0x7fff84808fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff84809000 - 0x7fff8495cff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8495d000 - 0x7fff84a93ff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff84a94000 - 0x7fff84b24fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff84b42000 - 0x7fff84b49fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84b4a000 - 0x7fff84b5afff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff84b5b000 - 0x7fff84bcaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff84bcb000 - 0x7fff84bcdff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84c00000 - 0x7fff84eaaff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff84eab000 - 0x7fff8541bfff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8541c000 - 0x7fff8546efff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff85489000 - 0x7fff854a2ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff854a3000 - 0x7fff85591fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8559c000 - 0x7fff855a2fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff855a3000 - 0x7fff855efffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff855f0000 - 0x7fff855f4fff com.apple.ServerInformation (2.0 - 1) <85F3EFCA-246B-30A1-8757-ECC97533D38D> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff855f5000 - 0x7fff8565fff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff85660000 - 0x7fff85729fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8572c000 - 0x7fff857b5ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff85849000 - 0x7fff85849fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8584b000 - 0x7fff8584cff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8584d000 - 0x7fff85876ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff85877000 - 0x7fff85b4bfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff85b4c000 - 0x7fff85bd7fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff85bd8000 - 0x7fff85bdbfff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff85bdc000 - 0x7fff85c0cfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff85c34000 - 0x7fff85c8fffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85c93000 - 0x7fff85cbfff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff85cc0000 - 0x7fff85ccaff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff85cde000 - 0x7fff85d2bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff85d38000 - 0x7fff85d3cfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85d78000 - 0x7fff85ddbff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85ddc000 - 0x7fff85ddefff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff85ddf000 - 0x7fff85de0ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff85de1000 - 0x7fff85de5ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff85de6000 - 0x7fff85e2dff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff85e41000 - 0x7fff869b7fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff869b8000 - 0x7fff869caff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff869cb000 - 0x7fff86eeefff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff86eef000 - 0x7fff86fdefff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff86fdf000 - 0x7fff86fe7ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff8b112000 - 0x7fff8b129ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8b12a000 - 0x7fff8b133ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8b401000 - 0x7fff8b430ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8b431000 - 0x7fff8b490fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8b491000 - 0x7fff8b49aff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8b51c000 - 0x7fff8b557fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8b577000 - 0x7fff8b58fff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b590000 - 0x7fff8b598fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff8b599000 - 0x7fff8b5eafff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8b5eb000 - 0x7fff8b5f3ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8b631000 - 0x7fff8b772fff com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8b7f2000 - 0x7fff8b856fff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8b857000 - 0x7fff8b8beff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8b9d1000 - 0x7fff8b9d3ff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
0x7fff8bd35000 - 0x7fff8bdacfff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8bff4000 - 0x7fff8bffeff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8bfff000 - 0x7fff8c2fdfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c2fe000 - 0x7fff8c30effb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8c30f000 - 0x7fff8c3dafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8c3db000 - 0x7fff8ccfaaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8ccfb000 - 0x7fff8cd20ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8cd21000 - 0x7fff8cd2dff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8cd2e000 - 0x7fff8cd48fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8cd49000 - 0x7fff8cd57fff com.apple.CommerceCoreRead this whole message before doing anything.
Back up all data.
Quit iTunes if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Saved Application State/com.apple.iTunes.savedState
Leave the Library folder open. Try iTunes again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iTunes again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
iTunes
Note: you are not moving the iTunes application. You’re moving a folder named “iTunes.”
Test. If iTunes now works, delete the iTunes folder on the Desktop. Otherwise, quit iTunes again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with either of the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
Move them all to the Desktop.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Test again. This time iTunes should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes iTunes to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup. -
Safari and iTunes crash on start up
Hi There,
I have a macbook pro and both safari and itunes crash on start up.
It happened after I tried to install Microsoft Silverlight - which did not work.
I have now deleted all files I can see to do with silverlight and reinstalled itunes - but still crashes on start up.
Does anyone have any ideas how to fix?
PeterLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ITunes crash on start up after upgrade to 10.7
Hi,
I'm using window 7 32bit SP1 and after upgrade ITunes crash on start up.
this is what i get in event viewer.
Faulting application name: iTunes.exe, version: 10.7.0.21, time stamp: 0x504d85d9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe06d7363
Fault offset: 0x0000d36f
Faulting process id: 0x1734
Faulting application start time: 0x01cd9444a9a285f0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: ea44018e-0037-11e2-b898-d0df9a3d6c0e
Can someone help?Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with running CC Cleaner (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457. -
Can't uninstall QuickTime or open iTunes, thanks 2 Ace Mega Codec Pack???
Everything was fine, updated my 60gb iPod everyday and played iTunes daily. (Happy Days) Until one fine day, i decided to download Ace Mega Codec Pack.(Sad Days) It all starts here... Ever since then I have not been able to open my precious iTunes, Getting this message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
So here's what I’ve tried, Possibly making matters worse, I uninstalled Ace Mega Codec pack immediately and when prompted that some files I was removing was shared I said, Whatever and deleted them anyways in hope iTunes would just work after uninstalling! What a mess.
I then tried iTunes again with no joy, So I uninstalled iTunes, reinstalled and still the same message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
I then read on a thread somewhere that, if I reinstall QuickTime, it should work.
And when trying to uninstall QuickTime I get this (+Add or remove programs+) message: *Fatal error during installation*. with no error code.
I just don’t know what to do, I’m on the verge of reinstalling Windows! (I bet things like this don’t happen on a Mac.)!!
Well I would really appreciate any help or advice anyone could give me,
Thanks a million,
Phill, (Stressed in Dublin, Ire.)
Message was edited by: Phill85Ok, I actually fixed this cannot delete old Quicktime files based on Apple's guidance on support. I had done this step yesterday, and must have missed a few files. This is going into the System32 folder through my computer. I deleted the Itunes, Ipod and Quicktime folders, but did not realize that I had to continue scrolling because there were these two file name were at the end, and not in a folder, so they weren't deleted the first go around. So I deleted, then reinstalled on my C drive (not the default Program Files) as someone else here had instructed, and Quicktime is now working! Now, I will attempt ITunes....wish me luck!
Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. -
Itunes and ace mega codecs pack conflict
Hey guys. I was wondering why the itunes doesnt work with the ace mega codecs pack. I read the other discussions and im not tech savvy enough to understand how to fix it. I tried uninstalling and reinstalling itunes (cuz thats all i really know). Still doesnt open... i get that error send report thing by windows. Is there an easy way to fix this? Do i need to get rid of a certain codec in the codec pack? pleaseeee help me.. i cant even utilize my iphone
hi Laurent!
Then I install the codecpack, (that works when i was using last version of itunes), and itunes new version crashes.
gaah. okay, this is
b speculation
that is partly based on the few reports i got in about the K-Lite Mega Codec Pack 1.38 "breaking" working copies of itunes 5.0.x.
what i noticed with the details of that mega codec pack was that it contained all the
b QT 6.5.2
codecs. so my suspicion is that
b either
it was installing a version of QT 6.5.2 somewhere on the computer that itunes 5.0.x thought it should be using (resulting in 5.0.x crashing because it needs at least QT 7.0.2 to run),
b or
the old QT 6.5.2 codecs were desperately confusing the existing QT 7.0.2.
so, perhaps try to see if you've got a new copy of QT 6.5.2 somewhere on your machine after you've installed that Codec Pack, and uninstalling that. if you still get errors (or different errors), try downloading and saving to your hard drive a copy of the standalone QT 7.0.3 installer. (run the installation from there rather than online. switch off antivirus and antispyware prior to the install.)
http://www.apple.com/quicktime/download/standalone.html
keep us posted on developments.
love, b -
iTunes crashes whenever I try to start it. If I start into another user profile, it seems to work fine. I've trashed preferences, uninstalled, reinstalled iTunes 10.1.2, restarted a bunch of times, all to no avail.
I recently upgraded to OSX 10.6.6, but I am unsure if that is the cause.
Crash Dump below.
Please Advise,
Peter Duke
Macbook Pro 17"
Core2 Duo 2.66
8 GB Ram
System Version: Mac OS X 10.6.6 (10J567)
Kernel Version: Darwin 10.6.0
Crash Dump
Process: iTunes [732]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.1.2 (10.1.2)
Build Info: iTunes-10121701~1
Code Type: X86 (Native)
Parent Process: launchd [148]
Date/Time: 2011-02-15 19:36:52.135 -0800
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 167575 sec
Crashes Since Last Report: -72
Per-App Interval Since Last Report: 2855 sec
Per-App Crashes Since Last Report: -27
Anonymous UUID: 5C746F95-7302-4307-8524-15E902A88A08
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0000000000 0 + 0
1 com.apple.Metadata 0x940d2265 _MDItemValidateOperationForUTI + 213
2 com.apple.Metadata 0x940d15ec _MDItemValidateOperation + 96
3 com.apple.Metadata 0x940d150f MDItemSetAttribute + 76
4 ...ple.CoreServices.CarbonCore 0x91b913dc CSBackupSetItemExcluded + 430
5 com.apple.iTunes 0x000b2ffc 0x1000 + 729084
6 com.apple.iTunes 0x000b2f70 0x1000 + 728944
7 com.apple.iTunes 0x000b2db8 0x1000 + 728504
8 com.apple.iTunes 0x000b2cd5 0x1000 + 728277
9 com.apple.iTunes 0x000b2b45 0x1000 + 727877
10 com.apple.iTunes 0x000b2a2b 0x1000 + 727595
11 com.apple.iTunes 0x000b291a 0x1000 + 727322
12 com.apple.iTunes 0x000b16e2 0x1000 + 722658
13 com.apple.iTunes 0x000b14ac 0x1000 + 722092
14 com.apple.iTunes 0x000b1369 0x1000 + 721769
15 com.apple.iTunes 0x000110db 0x1000 + 65755
16 com.apple.iTunes 0x0000d457 0x1000 + 50263
17 com.apple.iTunes 0x0000d21d 0x1000 + 49693
18 com.apple.iTunes 0x000043c7 0x1000 + 13255
19 com.apple.iTunes 0x00004119 0x1000 + 12569
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x910f3982 kevent + 10
1 libSystem.B.dylib 0x910f409c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x910f3559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x910f32fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x910f2d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x910f2bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x910f2a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x910f2fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x910f2bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x910cd0fa machmsgtrap + 10
1 libSystem.B.dylib 0x910cd867 mach_msg + 68
2 com.apple.CoreFoundation 0x9029337f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90292464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x902983a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000c1e6 0x1000 + 45542
6 libSystem.B.dylib 0x910fa85d pthreadstart + 345
7 libSystem.B.dylib 0x910fa6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x910fb0a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x910fad62 pthread_condwait + 1191
2 libSystem.B.dylib 0x910fc9f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x0002555c 0x1000 + 148828
4 com.apple.iTunes 0x000249e9 0x1000 + 145897
5 libSystem.B.dylib 0x910fa85d pthreadstart + 345
6 libSystem.B.dylib 0x910fa6e2 thread_start + 34
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x910ec0c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x902d2c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x910fa85d pthreadstart + 345
3 libSystem.B.dylib 0x910fa6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x910f2a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x910f2fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x910f2bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa003eb08 ebx: 0x940d38b6 ecx: 0x00000001 edx: 0x00000000
edi: 0x00000000 esi: 0xa059b3c0 ebp: 0xbfffe028 esp: 0xbfffdf9c
ss: 0x0000001f efl: 0x00010246 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xdf8ff3 com.apple.iTunes 10.1.2 (10.1.2) <CE7379D9-8DE5-6E01-6569-15E1B4171B48> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1009000 - 0x100eff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1014000 - 0x10a0ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f5000 - 0x1113ff7 +libgnsdk_musicid.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
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0x968db000 - 0x968effe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x968f0000 - 0x9698bff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x96aeb000 - 0x96fa4ffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
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0x97a0a000 - 0x97a3bff7 libGLImage.dylib ??? (???) <E3EC8E92-4DDD-E7B8-3D38-C5A5160A4930> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97a3c000 - 0x97a96fe7 com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x981f3000 - 0x981f7ff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x98614000 - 0x9890dfef com.apple.QuickTime 7.6.6 (1756) <F08B13B6-31D7-BD18-DA87-A0CDFCF13B8F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x9891f000 - 0x98958ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <E0D512DD-365D-46A0-F50C-435BC250424F> /usr/lib/libcups.2.dylib
0x98959000 - 0x989a0ffb com.apple.CoreMediaIOServices 134.0 (1160) <D4F40A28-4E31-3210-7C2B-59D8A1903FB2> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x989a1000 - 0x98bccff3 com.apple.QuartzComposer 4.2 ({156.28}) <08AF01DC-110D-9443-3916-699DBDED0149> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98bcd000 - 0x98caaff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98cab000 - 0x98d55fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x98d56000 - 0x98d96ff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x98d97000 - 0x98d99ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98d9a000 - 0x98d9bff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x98d9c000 - 0x98dbdfe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x98dbe000 - 0x98e1ffe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x98e34000 - 0x99623557 com.apple.CoreGraphics 1.545.0 (???) <1AB39678-00D5-FB88-3B41-93D78348E0DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x99624000 - 0x997a6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x997a7000 - 0x997cbff7 libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x997cc000 - 0x99846fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99847000 - 0x9984afe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x99899000 - 0x999c7fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x999d0000 - 0x99a80ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24100000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24140000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24143000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x24143300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24143200
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1104, 0x24141000
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0x24130000
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x24120000
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x24121000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000Peter Duke wrote:
Exception Type: EXCBADACCESS (SIGBUS)
try a repair install of OS X by doing this:
(a) download the [_*Mac OS X v10.6.6 Update Combo*_|http://support.apple.com/kb/DL1349]
(b) launch *disk utility* (in applications/utilities), +verify disk+ and +repair permissions+
(c) reboot into _*safe mode*_
(d) run the combo
(e) after running the combo, let the Mac reboot normally and +repair permissions+ again.
try if iTunes launches successfully.
JGG -
Many applications CRASHING on start up after installing security updates
I recently ran a software update and installed a bunch of updates, probably 2-3 for Mac OS X (security update) and an iTunes one and all the Final Cut Studio updates. After doing this I've been having a lot of problems with programs crashing on start up. Two programs that come to mind are Apple's Motion and the "Stickies" program included in OS X. Is there any way to fix this without re-installing the entire operating system?!
Thanks for the advice baltwo; I followed the suggestions provided in the link and installed Preferential Treatment but the problem is still present with the application "stickies". It doesn't seem to be a preferences issue, since it is exclusive to one account. I tried copying over the StickiesDatabase file from my account to another and then opening stickies only to find it fails to launch in the other account as well. It seems like my StickiesDatabase file may be corrupted? Is there anyway to recover the information in this file?! My main concern right now is just recovering the notes I made in the Stickies.
Btw, I repaired all permissions and did a lot cache clearing and system optimizing and clean up using ONYX, no improvement afterwards.
One other thing: Most other apps are working fine with the exception of a certain project file in Motion 3 crashing on start up..but that's not my primary concern right now.
Any advice would be greatly appreciated.
Message was edited by: salilsundresh
Message was edited by: salilsundresh -
ITunes crashing during start up
My iTunes keeps crashing during the start up phase. The iTunes window will start running, but as soon as the "Genius is checking your library" status bar starts running, it crashes unexpectedly.
...let me clarify...does anyone, have a fix that doesn't require the loss of all the information on my phone? Or know if a new update to IOS 7.2 is coming out with a fix to this?
I was asking for HELP and didn't think I was being abrasive, but some people/trolls have a tendency to read into things, and since you ask, my underwear is good to go - no knots or twists in them, thanks.
To those with constructive feedback; the car settings are where they're supposed to be. It's a new touch-screen panel for Hyundai Sonata. It was installed 2 weeks ago, they are new factory parts and system, the car system was rebooted. Then from factory settings phone has been paired and enabled it plays the music just fine, but since I updated to the ew IOS, the controls don't work. Now, on the phone itself, it has current IOS 7.2, powered down and restarted. You can't delete the iTunes Store or ITunes music app, so I checked the settings. They're also where they need to be for pairing and play. The iTunes Store crashes upon startup. I can't even get into it. I was mistaken before in my previous posting in saying that pressing the home button on the home screen twice, brought up the music controls. It doesn't. In IOS 6 version, it did. The new IOS 7.2 doesn't seem to be hands-free friendly for drivers - not like it used to be.
Phone was powered down and restarted. Under General tab in settings, all settings were reset with no change to iTunes app and Music store issues. Then powered down again. Nothing. If there is a fix for the mentioned glitches in an update, that would be great. If anyone knows of anything else, please share. Thanks. -
hi,
i have a problem with starting iTunes. when i start itunes the pointer starts rolling(thinking) and then it crashes, the problem might be that it can not load some kind of visualization... What could be done to solve this problem???
thanks in advancei could not find any signs of shapeshifter, so i think i am not using it (and i do not remember installing it), when error occurs it shows that this problem was caused by iTunesX visualisation or something... how can i fix this problem?
Thanks -
Itunes crashes on start up every time
ive tried uninstalling and re installing and ive tried to open about 10000 times and still nothing.
Has been going on for weeks.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
MacBook Pro crashes all the time since installing Yosemite
My MacBook pro has become almost unusable since I installed Yosemite. I have a mid-2010 model MacBook Pro. It spontaneously shuts off and reboots itself very frequently-- so frequently I can't get anything done. It doesn't seem to matter what I am doing or which applications I am running. I ran TechTool Pro and it repaired some files and permissions. However, it's still spontaneously shutting off and rebooting just like before. I'm starting to wonder if my machine is on its way out. Can anyone help?
Thank you for responding! I ran Etrecheck and here's the report:
Problem description:
MacBook Pro (mid-2010 version) spontaneously shuts down and reboots very frequently since installing Yosemite.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 1:16:35 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:27:2
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (373.04 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Support]
/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Reso urces
[not loaded] com.symantec.kext.NPF (3.0.0) [Support]
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
NortonPersonalFirewall: Path: /Library/StartupItems/NortonPersonalFirewall
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.micromat.TechToolProAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.bombich.ccc.scheduledtask.75035E94-8AED-4577-A01F-5BF22B436A7B.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Personal Firewall Agent Application (/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Res ources/Personal Firewall Agent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Evernote Web Clipper [Installed]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Macaroni
TechTool Protection [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 125.84 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 137
Oldest backup: 2011-10-02 04:54:45 +0000
Last backup: 2014-12-31 01:10:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% mds
4% WindowServer
0% fontd
0% AppleSpell
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
193 MB com.apple.WebKit.WebContent
163 MB Safari
112 MB mds_stores
73 MB Dropbox
69 MB WindowServer
Virtual Memory Information: ℹ️
984 MB Free RAM
1.72 GB Active RAM
648 MB Inactive RAM
803 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 12:50:08 PM Self test - passed
Dec 29, 2014, 12:38:11 PM /Library/Logs/DiagnosticReports/com.apple.qtkitserver_2014-12-29-123811_[redact ed].cpu_resource.diag [Details]
Dec 29, 2014, 12:10:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-121045_[redacted].panic [Details]
Dec 24, 2014, 03:02:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-150223_[redacted].panic [Details]
Dec 19, 2014, 10:33:25 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-19-223325_[redacted].panic [Details]
Dec 14, 2014, 02:12:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-14-141230_[redacted].panic [Details]
Dec 7, 2014, 10:15:04 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-07-101504_[redacted].panic [Details] -
When I was syncing my iphone 4 to my computer my itunes crashed and was looping from one song to another. so i tried all the suggestions and had to reset my iphone which wiped out all my songs. when I went to purchases my recent song purchases from itunes where gone.. how do I get them back or get credit for them..
nevermind, i figuered it out
-
ITunes crashes at start up / as of latest update
My iTunes will no longer start Below is the report >
Process: iTunes [63000]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10110401~6
Code Type: X86 (Native)
Parent Process: launchd [288]
Date/Time: 2010-12-27 13:07:51.427 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 279011 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID: 45049D53-402F-482B-99E4-E81D88062B16
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loaderpath/libgnsdkmusicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.18f5
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.1.14.5
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: Hitachi HTS723232L9A360, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x5d200000@loaderpath/libgnsdkmusicid.1.8.2.dylib
Did you get that after updating to iTunes 10.1.1.4 via Software Update?
If so, download a .dmg version of the installer from the Apple Website and install again:
http://www.apple.com/itunes/download/
Can you launch without the error now?
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