Itunes crashes when adding files. Running windows 7

I am trying to add PDF files to my ipad, and every time I try to drag and drop or even add to the library from file, it crashes itunes. I tried different files, that have been on my ipad previosuly and I also logged under my husbands name to see if his itunes worked, and the same thing happens. Any advice?

Hello,
I had the same problem.
Tried to do many things but the result was the same.
However apple came up with the solutions and it worked.
Basically it is some other pgms that is causing this crash so follow the apple’s suggestions and it is going to work for sure.
Here is the link:
http://support.apple.com/kb/HT2292

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