Itunes crashes when asked to print play list selection

I am trying to print selections from a playlist I burned on a disc. Whenever I ask it to print, the print window pops up but before I can select the format for the printing I receive an error message "ituns has encountered a problem and needs to close). I'm not sure how long this has been going on (i.e. what itunes version I was running). However, I was able to print previously without any trouble. I have tried 1) rebooting, 2) highlighting the selection, 3) unchecking songs that I don't need on the print out. Does the size of the library have anything to do with printing issues? Any thoughts would be very helpful. Thanks.

Copy the playlist off the CD/DVD, open it, and then try to print it. I have found that trying to perform many seemingly simple functions from a external media source (especially where there is no 'write' capability) can result in application crashes or just nothing at all (Mac and PC), until the file is copied to the HD.

Similar Messages

Itunes crashes when i try to play a tv show

Yesterday I set up my nice brand new macbook pro, imported my programs and itunes library from my old Mac and everything went fairly smoothly (had to re-register Photoshop and Illustrator and redownload paralells)
The main problem has been itunes which I was prompted to upgrade and did.
First I had issues with the new library not synching to the apple tv but managed to fix that (though it seems to want to sync all over again over and over)
By far the worst problem is that when I click on a tv show (purchased from itunes) any tv show or movie - itunes crashes. Music and podcasts play just fine.
I have authorized this computer and it is an issues with previously purchases tv shows as well as two I just purchased to day.

Hi, potatoqueen!
I have a couple of articles here to help you through the steps of troubleshooting for this issue. The first will help you troubleshoot the iTunes crash, and can be found here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
After troubleshooting that issue, if you are still having issues with video playback, you may want to reference this article to troubleshoot that issue:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Itunes crashes when i try to play video

Itunes works fine for music but crashes when i try ti play movies or tv shows. It works fine with my apple tv, but won't play through my macbook pro. I get the following error report:
Date/Time: 2007-05-26 08:21:28.229 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [59]
Version: 7.1.1 (7.1.1)
Build Version: 3
Project Name: iTunes
Source Version: 7110502
PID: 292
Thread: Unknown
Link (dyld) error:
Symbol not found: _QTGetMoviePlayabilityState
Referenced from: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.0.47
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
MacBook Pro Mac OS X (10.4.9)

I found out the answer - Quicktime was damaged. I deleted it and downloaded a new copy and all worked fine

TS1717 iTunes crashes when I attempt to play a movie

After installing the new iTunes update, the program crashes when I attempt to play a movie or TV episode. Any ideas anyone?
Many thanks.

Sounds like Quicktime is causing the problem.
Try to start Quicktime and see if it works.
If it works then try to run Apple Software Update, to see if Quicktime needs an update.
Else try to install ITunes and Quicktime again (As it is already installed, it will give you the option to do a repair)

ITunes crashes when I try and play a purchased music video

This is a new problem and appeared out of the blue. Any suggestions how to fix?

I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

ITunes Crashes When Trying to Print Playlist

I have iTunes 7.0.2. I am trying to print certain playlists, both Smart and otherwise. Some will print, others will not. Those that will not print cause iTunes to crash when selecting "Print", just before the complete print options dialogue box appears (outline of the box appears but no text in the box). All of my playlists are set up the same with the same number of view options. It makes no difference how many songs are in the playlist. There seems to be no reason for one list to print but not another.
Anyone have an idea how to fix this?
Thanks.

I'm having the same problem.

ITunes crashes when I try to play a song

I downloaded the new version of iTunes last night. Now (like a lot of people here), my iTunes doesn't work right. The iTunes store loads OK, and I can still download music. But whenever I try to play a song iTunes crashes, and I get the Microsoft box that pops up and says that an "unexpected error" has occurred, and iTunes must close, then asks if I want to send a report or not. This also happens when I try to preview a song before buying. I have already uninstalled and reinstalled Quicktime, but that did not correct anything. Any ideas?

I've seen this happen with iTunes Third party add-ons/plug-ins being installed. Do you have any of those?
Try this: http://docs.info.apple.com/article.html?artnum=300063
I want to check on some other issues, also, that have to do with iTunes library files or preference files. This next fun experiment is going to be more of a diagnostic procedure aimed at working out if they may be involved at all.
Go over into your User accounts control panel and create a new user account with full administrative rights. While you're in that control panel, switch off "Fast Switch", or whatever its called, in your logging-in preferences.
Now go log out of the old account and log into you new account.
Open up iTunes. You'll see a blank library screen in the new account. Import over some songs into the library in that new user account. (If possible,use the ones that you know will crash itunes in the other account.)
Does you iTunes crash in the new account when songs are played?

My itunes crashes when i try to play a song

My itunes keeps crashing when I try to access the Itunes store or when i try playing a song...HELP!!!

I solved it myself... for the benefit of those viewing...
1) I ran Applejack as a "see what happens" step, as that's fixed interesting problems before
2) Then ran disk utility, and blew out the hard drive (erased it) completely and did it as Mac OS Journaled
3) Waved a rubber chicken around my head
4) Restored the iPod in iTunes
All works normally now.

Itunes crashes when trying to print

everytime i try to print jewel case or song list itunes crashes .i am running windows vista. already tried to repair itunes with latest upgrade,no help

I'm having the same problem.

Itunes crashes when trying to print cd jewl case sheet

Hi,
everytime of late that I have tried to print out the inlay card of a playlist when i want to burn a cd itunes crashes. Any ideas why?
My printer (Dell - all in 1 966 works for printing everything else), so I am wondering is there a virus or something that could be in itunes only that causes my pc to crash everytime? It only crashes when I go to print. Its ok when burning music, listening to radio, buying music or syncing my ipod.
Thanks for any help you can provide.

Hey dviteri,
If you are having issues with iTunes freezing, the following article will assist with troubleshooting the issue.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using Apple Support Communities.
Regards,
-Norm G.

ITunes crashes when I try to play movies.

After updating to iTunes 10.7.0.21 on my Windows 7 PC it crashes everytime I try to play a movie.
Audio files work fine. I uninstalled all Apple Software (iTunes, QuickTime, Bonjour, Safari) rebooted and reinstalled. Same problem .
If I go to my media folders and play the movies direct with QuickTime it works fine. But in iTunes it crashes. (Starting the Movie -> Screen gos Black -> 2 Seconds waiting -> Windows problem manager shuts down iTunes).
Due to this problem I cant watch rent movies anymore
Thanks for your help!
Name der fehlerhaften Anwendung: iTunes.exe, Version: 10.7.0.21, Zeitstempel: 0x504d85d9
Name des fehlerhaften Moduls: QuickTime.qts, Version: 7.72.80.56, Zeitstempel: 0x4f8f8aa7
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00880bda
ID des fehlerhaften Prozesses: 0x10fc
Startzeit der fehlerhaften Anwendung: 0x01cda98001ed8ad2
Pfad der fehlerhaften Anwendung: C:\Program Files\iTunes\iTunes.exe
Pfad des fehlerhaften Moduls: C:\Program Files\QuickTime\QTSystem\QuickTime.qts

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

CS4 - Lion crashes when asked to print

Hi
I really would like to get my CS4 ind working in Lion.
I can open a file and work on it and all is well,
As soon as I go into any of the print options (Print, Print Booklet ect) it crashes.
1. I have Trashed my preferences etc by keyboard method ( Can find the hidden Macintosh in Lion: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>/)
2. I have repaired the permissions
Any help would be appreciated as the program was a significant investment
Isvara78

There's already a thread on this subject in this forum. Please post there:
InDesign CS3 crashes when printing in OSX Lion

ITunes crashes when I try to play music.

Whenever I try to play a song or movie in iTunes, the whole program crashes.
It only just started doing this today, and I can't figure out why.
I'm using version 7.0.2, please help.
Mac Book Pro Mac OS X (10.4.8)

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ICal crashes when asked to print a Day view

Anytime I ask iCal to print, it crashes. I'm on 10.4.8, iCal is latest version, on a MacBook.
Any ideas?
MacBook Mac OS X (10.4.8)

Switched from Letter size to A4 - fixed.

PREVIEW crashes when asked to print

Last couple of days any .png file that normally prints okay fails to print and crashes.
Recently I set Adobe to open all png files, but it doesn't. Today I went back and changed the Open With (on get info access from the finder) back to Preview, but get the same result.
Do I trash all the Preview com.apple.plist settings, and preview from the Apps Folder and
re-copy it from a working Clone on another HD???
Getting this dialog:Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000010
Thread 0 Crashed:
0 ...int.framework.Print.Private 0x04c84414 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 5696
1 ...int.framework.Print.Private 0x04c83d08 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3892
2 ...int.framework.Print.Private 0x04c83640 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2156
3 ...int.framework.Print.Private 0x04c86624 PMPrivateSetItemProc + 1076
4 ...int.framework.Print.Private 0x04c87008 PMPrivateSetItemProc + 3608
5 ...int.framework.Print.Private 0x04c85ce4 PMPrivatePrepareAppKitPrintDialog + 228
6 ...apple.print.framework.Print 0x93141448 PJCPrepareAppKitPrintDialog + 124
7 ...apple.print.framework.Print 0x93141360 PMPrepareAppKitPrintDialog + 128
8 com.apple.AppKit 0x93999b2c -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
9 com.apple.Preview 0x0002a940 0x1000 + 170304
10 com.apple.AppKit 0x938428b4 -[NSApplication sendAction:to:from:] + 108
11 com.apple.AppKit 0x9389d094 -[NSMenu performActionForItemAtIndex:] + 392
12 com.apple.AppKit 0x9389ce18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
13 com.apple.AppKit 0x937a4150 _NSHandleCarbonMenuEvent + 372
14 com.apple.AppKit 0x937a1ab4 _DPSNextEvent + 1280
15 com.apple.AppKit 0x937a13f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
16 com.apple.AppKit 0x9379d93c -[NSApplication run] + 472
17 com.apple.AppKit 0x9388e458 NSApplicationMain + 452
18 com.apple.Preview 0x000313d0 0x1000 + 197584
19 com.apple.Preview 0x00031278 0x1000 + 197240
Thread 1:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000004c84414 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24044228 xer: 0x0000000000000004 lr: 0x0000000004c84408 ctr: 0x0000000000000001
r0: 0x0000000004c84408 r1: 0x00000000bfffe3f0 r2: 0x0000000000000000 r3: 0x0000000004d1d2e0
r4: 0x0000000000000000 r5: 0x0000000001800000 r6: 0x00000000ffffffff r7: 0x0000000004d0f040
r8: 0x0000000000000001 r9: 0x00000000a0001fa4 r10: 0x0000000000000005 r11: 0x0000000044044222
r12: 0x000000009000648c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000060000 r17: 0x0000000000369900 r18: 0x0000000000390880 r19: 0x00000000003aa800
r20: 0x00000000bf800000 r21: 0x00000000c1200000 r22: 0x0000000000000005 r23: 0x0000000000000001
r24: 0x00000000bfffeb40 r25: 0x00000000003d4d40 r26: 0x00000000003ad750 r27: 0x00000000ffff876a
r28: 0x0000000000000000 r29: 0x0000000004d1d400 r30: 0x0000000004d1d2e0 r31: 0x0000000004c84348
Binary Images Description:
0x1000 - 0x62fff com.apple.Preview 3.0.9 (409) /Applications/Preview.app/Contents/MacOS/Preview
0xfb000 - 0xfbfff com.aladdinsys.mmenabler 7.1.0 (8.0.2) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x4c7c000 - 0x4ca8fff com.apple.print.framework.Print.Private 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 (681.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.24) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000

Hi again Amber,
What plug-ins do you have installed?
0x4c7c000 - 0x4ca8fff com.apple.print.framework.Print.Private 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
For PowerPC-based computers, you should consider the following points:
Focus on three values: srr0, lr, and the exception address (described earlier).
srr0 is the program counter at the time that the exception occurred. That is, it's the address of the instruction that caused the exception. For most non-memory access exceptions (for example, EXCBADINSTRUCTION caused by executing an illegal instruction), this is the key value. For memory access exceptions, it's only part of the equation.
lr is typically used to hold the return address of a function call.
For memory access exceptions:
o
If srr0 is equal to the exception address, the exception was caused by fetching instructions. Typically this means that you've called a bogus function pointer (or, equivalently, called a method on a bogus object). In this case the return address is typically in lr, which tells you the address of the code that called the bogus function pointer.
o
Furthermore, if srr0 is equal to lr which is equal to the exception address, your program has crashed returning from a function. This typically means that you've corrupted the stack (the return address is typically saved on the stack during the execution of a function) and then died returning to a bogus address.
o
If srr0 is not equal to the exception address, the exception was caused by a memory access instruction (in terms of C, this means that you're dereferencing an invalid pointer).
http://developer.apple.com/library/mac/#technotes/tn2004/tn2123.html#LISTCRASHLO GSTATEPPC

Itunes crashes when asked to print play list selection

Similar Messages

Maybe you are looking for