ITunes Crashes When Editing Video Tags
Hi guys
I have iTunes 6.0.4.2 and it starts out fine but when I try to edit a video entry in my library, iTunes crashes with the following notification:
AppName: itunes.exe AppVer: 6.0.4.2 ModName: quicktimeh264.qtx
ModVer: 7.0.4.80 Offset: 0005ae50
Any help would be appreciated! Thanks!
hp pavilion Windows XP
Looks to me as its your Quicktime causing it, try uninstalling and reinstalling quicktime
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Track 2, start time 03:33:45
Track 3, start time 07:48:40
Track 4, start time 12:09:20
Track 5, start time 15:38:47
Track 6, start time 19:13:32
Track 7, start time 22:08:32
Track 8, start time 26:44:32
Track 9, start time 30:24:22
Track 10, start time 35:19:72
Track 11, start time 41:43:50
Track 12, start time 46:32:25
Track 13, start time 51:25:05
Track 14, start time 57:55:02
Track 15, start time 62:58:65
Track 16, start time 67:45:55
Track 17, start time 72:12:15
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Track 3, start time 08:19:37
Track 4, start time 12:21:05
Track 5, start time 16:54:65
Track 6, start time 21:40:52
Track 7, start time 26:57:60
Track 8, start time 30:54:62
Track 9, start time 34:33:25
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Track 11, start time 42:09:10
Track 12, start time 44:35:30
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Date/Time: 2007-03-14 14:14:23.879 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [64]
Version: 7.1 (7.1)
Build Version: 4
Project Name: iTunes
Source Version: 7105901
PID: 758
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 fielder 0x06fb6bcc VisualPluginHandler + 572
1 com.apple.iTunes 0x0004606c 0x1000 + 282732
2 com.apple.iTunes 0x00049974 0x1000 + 297332
3 com.apple.iTunes 0x00049a38 0x1000 + 297528
4 com.apple.iTunes 0x00049b40 0x1000 + 297792
5 com.apple.iTunes 0x00049d28 0x1000 + 298280
6 com.apple.iTunes 0x0003b3c8 0x1000 + 238536
7 com.apple.iTunes 0x0003ae68 0x1000 + 237160
8 com.apple.iTunes 0x0024c994 0x1000 + 2406804
9 com.apple.iTunes 0x00009dfc 0x1000 + 36348
10 com.apple.iTunes 0x00009b00 0x1000 + 35584
Thread 1:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 ...lagutin.audio_hijack.server 0x018a8eb0 ahservloop + 88
3 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.DVCPROHDMuxer 0x06bf01ac AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 404
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145563c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914553dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.iTunes 0x00218544 0x1000 + 2192708
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x0023453c 0x1000 + 2307388
3 com.apple.iTunes 0x00321bf0 0x1000 + 3279856
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.ColorSync 0x9159b224 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3 com.apple.ColorSync 0x9159a4c0 CMMConvTask(void*) + 40
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x0023453c 0x1000 + 2307388
3 com.apple.iTunes 0x002a3694 0x1000 + 2762388
4 com.apple.iTunes 0x002a3c7c 0x1000 + 2763900
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iTunes 0x00234444 0x1000 + 2307140
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iTunes 0x00234444 0x1000 + 2307140
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf5514 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bfd4b0 TimerThread + 60
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000006fb6bcc srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x44804222 xer: 0x0000000020000004 lr: 0x0000000006fb6bc0 ctr: 0x0000000090bac300
r0: 0x0000000006fb6bc0 r1: 0x00000000bfffd220 r2: 0x00000000022c7c00 r3: 0x00000000022c7d31
r4: 0x0000000000000001 r5: 0x0000000000000001 r6: 0x0000000000000000 r7: 0x00000000ffffffff
r8: 0x000000000203fc00 r9: 0x000000000000000a r10: 0x0000000090bac730 r11: 0x0000000000000000
r12: 0x00000000a0b8fa4c r13: 0x00000000bfffdd64 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x00000000bfffda04 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x00000000bfffd534 r23: 0x00000000bfffd510
r24: 0x0000000002635030 r25: 0x00000000bfffd50c r26: 0x0000000000000000 r27: 0x0000000000000009
r28: 0x0000000000000000 r29: 0x0000000000000000 r30: 0x00000000022c8a00 r31: 0x00000000ffffffff
Binary Images Description:
0x1000 - 0x934fff com.apple.iTunes 7.1 /Applications/iTunes.app/Contents/MacOS/iTunes
0xc33000 - 0xc34fff com.ecamm.pluginloader Ecamm Plugin Loader v1.0.4 (1.0.4) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0xccf000 - 0xcd1fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0xe05000 - 0xea3fff com.apple.iTunes.iPodUpdater 7.1 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x18a4000 - 0x18abfff alexlagutin.audiohijack.server 1.2.9 /Users/anilsolanki/Library/Application Enhancers/Instant Hijack Server.ape/Contents/MacOS/Instant Hijack Server
0x1e34000 - 0x1e3ffff com.apple.LiveType.component 2.0.2 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x1e4d000 - 0x1ebefff com.DivXInc.DivXDecoder 6.2.2 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1f2c000 - 0x1f6bfff com.apple.QuickTimeFireWireDV.component 7.1.5 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x1f76000 - 0x1f90fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1f95000 - 0x1fabfff com.apple.IMXCodec 1.0 (114) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x4788000 - 0x4981fff net.telestream.wmv.import 2.1.0.33 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x49b0000 - 0x4a29fff com.apple.DVCPROHDCodec 1.1.1 (209) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x4a3f000 - 0x4aeffff com.apple.AppleHDVCodec 1.0 (129) /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x4b0d000 - 0x4b86fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x4cc1ea0 - 0x4cc1f52 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x4cc2520 - 0x4cc2597 CFMPriv_System PEF binary: CFMPriv_System
0x4cc2830 - 0x4cc2900 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x4cc2980 - 0x4cc2a53 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x4cc2b30 - 0x4cc2beb CFMPriv_Help PEF binary: CFMPriv_Help
0x4cc2bf0 - 0x4cc2cba CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x4cc2d40 - 0x4cc2e16 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x4cc2e90 - 0x4cc2f63 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x4cc2ff0 - 0x4cc30d5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x4cc3150 - 0x4cc3226 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
0x4cc3300 - 0x4cc33be CFMPriv_Print PEF binary: CFMPriv_Print
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0x97048000 - 0x9704dfff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x974b8000 - 0x974d7fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97bee000 - 0x97caffff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97cda000 - 0x97cdbfff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97cdd000 - 0x97ceafff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97d04000 - 0x97d44fff com.apple.glut 3.3.8 (GLUT-3.3.8) /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x97de5000 - 0x97e00fff com.apple.AppleVAFramework 2.4.26 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98740000 - 0x98811fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9888e000 - 0x9888efff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98a7e000 - 0x98b48fff org.python.python 2.3.3 /System/Library/Frameworks/Python.framework/Versions/2.3/Python
0x997cc000 - 0x9a379fff com.apple.QuickTimeComponents.component 7.1.5 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a5e1000 - 0x9a5e5fff com.apple.QuickTimeH264.component 7.1.5 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9a5e7000 - 0x9a6cdfff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x9a81d000 - 0x9a8e6fff com.apple.QuickTimeMPEG4.component 7.1.5 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9b2ce000 - 0x9b2cffff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9b3d6000 - 0x9b3dcfff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xc0000000 - 0xc000ffff com.unsanity.ape 1.5.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: PowerMac3,6, BootROM 4.4.8f2, 2 processors, PowerPC G4 (2.1), 867 MHz, 2 GB
Graphics: ATI Radeon 9800 Pro, ATY,R350, AGP, 128 MB
Memory Module: DIMM0/J21, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2100U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2100U-25330
Memory Module: DIMM3/J20, 512 MB, DDR SDRAM, PC2100U-25330
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Bluetooth: Version 1.7.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: Athena_3112, ata, SLOT-2
PCI Card: usb, usb, SLOT-3
PCI Card: usb, usb, SLOT-3
PCI Card: pci2027,32, , SLOT-3
Parallel ATA Device: _NEC DVD_RW ND-3520A,
Parallel ATA Device: LITE-ON LTR-52246S,
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: USB2223, SMSC, Up to 12 Mb/sec, 500 mA
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: HUAWEI Mobile, HUAWEI Technologies, Up to 12 Mb/sec, 500 mA
USB Device: iMic USB audio system, Griffin Technology, Inc, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 100 mA
USB Device: Microsoft IntelliMouse® Explorer, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec
FireWire Device: CF type II, 1394, Up to 400 Mb/sec
All the best, Anil.
G4 Dual 867 Mac OS X (10.4.6)Hi!
Your crash log indicates that you have several 3rd-party iTunes plugins installed, as well as what would appear to be 3rd-party Quicktime add-ons (codecs).
Please, at least temporarily disable/remove these, as well as the copy of Application Program Enhancer (APE) that you have.
Restart the computer and test iTunes for normal operation.
Please get back to us with your results!
BTW, when things are back to normal, don't forget to update to OS X 10.4.9.
Dana
iMac Mac OS X (10.4.8) -
ITunes crashes when connecting iPad or iPhone
iTunes crashes when i connect iPad or iPhone. Running OSX 10.9.3 and the most up to date iTunes version?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ITunes crashes when I attempt to open my iPhone within iTunes
Since updating iTunes and installing the latest iphone software iTunes crashes when I attempt to open my iphone in the device panel. I therefore cannot perform any manual functions on my phone through iTunes. I'm running 10.7.3 and iTunes 10.6.
Any suggestions?Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/
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