Itunes crashes when I attach my Ipod

I've had my ipod and itunes for a couple years.....suddenly I updated my itunes and now my whole computer crashes/freezes/gives me a spinning wheel when I try and attach my ipod. Any ideas? thanks so much,
k

The software up to date on the iPod? (Probably difficult to try to do that now if iTunes is crashing..)
I have had a problem with 6.0.4 not wanting to recognize my iPod, even though it shows up on the desktop. The only thing that helps is to quit iTunes and see if the computer will start and sync properly.
Will your version lock up if you connect AFTER you've quit iTunes?

Similar Messages

  • ITunes crashes when I connect my iPod to the PC when iTunes is running....

    I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
    Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
    Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
    As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
    I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
    I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
    Someone, please help!
    HP   Windows XP   Using DSL for internet access

    I suspect a hardware problem.  But do the following to rule out a software problem:
    - Reset.  Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Resore the iPid to factoery defaults/new iPod.
    In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
    - Transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Best iPod to PC
    - Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

  • ITunes crashes when I plug in IPod?

    Hello! I've never had this problem before. Whenever I plug in my ipod to my ibook, iTunes will crash (i.e. "unexpected application quit" msg pops). My ipod will look like it's charging along w/ the msg "Do Not Disconnect" but it no longer shows "Ipod is Updating". If I don't plug in my ipod, itunes will work and none of my music has been deleted. So as of now - my ipod actually shows no music in it at all (all my photos and files that I store are still in it though). Please tell me how to fix this problem. Thank you in advance.
    ibook   Mac OS X (10.2.x)  

    Try this:
    Move the com.apple.iPod.plist file (in ~/Users/YourUsername/Library/Preferences) to the desktop and attach your iPod.
    iTunes will have to create a new iPod preferences file, which could solve the problem.
    Hope this helps.
    M
    17' iMac fp 800 MHz 768 MB RAM   Mac OS X (10.3.9)   Several ext. HD (backup and data)

  • Itunes crashes when i connect my IPOD 5G i Windows XP

    Today I added a lot off songs&lists inside my IPOD with Itunes 7.02, I taked off correctly my ipod from security taking off and the songs and songs list where ok in my IPOD. After that I wante to put more songs list but i connected Ipod and Itunes didn't respond, i can't put anithing more inside! te ipod appears in My Pc like an hard drive, but when i open Itunes crashes itunes.
    My phader has anoter Ipod with i connected to my pc and Itunes goes fines and i can put songs lists inside.
    I don't know how i can do.

    I Resolved it, I tried a plug-in for winamp to control Ipod, and after this Itunes runs fine with my ipod.
    Thanks a lot

  • ITunes crashes when I plug my iPod in

    iTunes 11 used to work fine, but now when I plug my iPod touch in to sync, iTunes stops responding, and I have to close it from Task Manager. Then when I open iTunes again, everything works fine until I plug my iPod in again a it crashes
    Help?

    Do the iPod Disk diagnostic as posted by tt2, it wont fix your problem but help in troubleshooting, especially iPod Classic hardisk.

  • ITunes Crashes When Syncing iPhone or iPod

    I am running iTunes 8.0.2 and I am having problems syncing both my iPhone and iPod to my Mac via iTunes. When I connect either device and start the sync process iTunes will crash to the desktop and then ask me if I would like to relaunch it. There are no error codes of any kind but it does give me the option to report the incident to Apple (which I have done twice now). I've tried restarting the Mac, I've tried rebooting both the iPhone and the iPod but every time I connect either one and initiate sync, iTunes crashes to the desktop. I am not experiencing any other anomalies in iTunes and everything seems to work fine between iTunes and my Apple TV including syncing. Anyone else seeing this behavior - it just started today out of the blue. Is there a way I can reset iTunes without losing my music library? Also, when I synced the iPhone to iTunes and it crashed I discovered later that iTunes has lost two of my paid applications out of iTunes and deleted them off the phone as well. As best as I can tell they are gone. What the heck is going on here?

    This is probably the same issue as this:
    http://discussions.apple.com/thread.jspa?threadID=1885983&tstart=0
    Itunes 8.0.2 crashes during sync to iPhone or iPod with the EXCBADACCESS exception. The problem does not affect Apple TV syncing.
    No word from apple yet, but it seems to be a widespread problem.

  • Same Ipod recognized twice by iTunes, crashes when deleting songs off iPod.

    I know that others have had this issue but there was never an answer and it was awhile back so I figured I'd post a new message. Everytime I sync my iPod it is recognized twice by iTunes. What I mean by this is that it looks as if I am syncing two iPods with the same name at the same time, although upon examination there contents appear different (when looking at the color bar that shows how much of the iPod is video, music, other, etc...) In addition, if I attempt to delete a song or songs off of the iPod, Itunes crashes but with no error message, just straight to the desktop, no questions asked. I know this is not a problem with drive letters as I have already checked that out and Windows is only recognizing the iPod once as the Q drive and no other drive shares that letter. Can someone please help? (or will my question end up in the iTunes message board graveyard of unanswered problems like so many others?)

    so yeah i just tried that... didnt work. I changed the drive letter from G: to I: and no dice. This is all after i used msconfig to disable all third party services that automatically load at windows start up. Yet once again, those weren't the problem. So i completely uninstalled itunes, redownloaded, and then reinstalled the newest version with the third party services still disabled. Once again, itunes crashes : /
    my friend is coming over in a bit and im going to see if i can successfully connect to her itunes. Only other options right now i feel i have is to pay apples sorry *** $30 to help me solve this over the phone.. or i can restore my ipod, then try again : ( any other suggestions would be greatly appreciated : )

  • ITunes crashes when I connect my iPod to it...

    For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
    This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
    Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
    Thanks for any help I can get.
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access

    We did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
    I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
    I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
    Will any of this affect iTunes? If so, what should I do?
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access
    Message was edited by: joyful3645

  • My Itunes freezes when I attach my Ipod to my computer

    I have tried all the USB ports. I have a Dell computer which having read some of the other correspondence may be a cause but the Apple help line was no help!!! I left a request for more help and nothing.
    Help appreciated
    I have a Nano Ipod, Dell computer.

    Howdy arums,
    The article below provides information and troubleshooting tips that can help you resolve the issue with iTunes not responding after connecting your iPod classic to your PC.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
    So long,
    -Jason

  • ITunes crashes when I connect my iPod

    I am having problems syncing my iPod. iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    It then asks if I want to send an error report. Once sent iTunes closes and my iPod is not synched. I have attempted to Restore the iPod, got part way through the restore, then iTunes crashed again.
    Yes I have downloaded the latest iTunes 7.2 update. And have reinstalled the ipod.exe setup.
    At present I have iTunes with all my music, and an iPod with nothing on it, that iTunes won't let me sync.
    Please help!

    kia ora binnybarbs.
    iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    by any chance, do you have a version of the mplugin itunes plugin installed on the PC? (i've seen that produce that message under these circumstances before.)

  • My iTunes crashes when I connect my iPod classic.

    I tried reseting my computer, reseting my iPod and even connecting my iPod to another computer. Even in another computer when I connect it, iTunes freezes.
    Is my iPod dead?
    I can still listen to the playlist in it. It's still working, in it's own way.
    I can't even restore my iPod because of the iTunes freezing.
    Please help me

    Hello Elif B.,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides troubleshooting steps for the issue you described. Because you mentioned the issue persists on another computer, you may want to refer to that section:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    If the issue also occurs on a different computer:
    You may need to restore your device to factory settings.
    - If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
    - If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
    - Follow this article to restore your device. When the restore is finished, restore from your latest backup.
    - If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
    Thanks,
    Matt M.

  • ITunes crashes when sync'ng my iPods

    Hello All,
    I'm recently experiencing problems when I ask iTunes to sync with my ipods. It starts transfering music when suddenly a message saying iTunes stopped working and will be closed followed by a message stating that Windows is looking for a resolution an will inform when it is available.
    I suspect that a recent registry cleaning process may be the root cause for this, however the problem persists even after I hve reinstalled iTunes 10.1 from sctrach.
    Any Help?

    There's a bug with 10.1.0.54 that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices.
    Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
    (1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or don't use the option to convert to 128 kbps AAC when syncing.
    (2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
    (3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
    (2 and 3 do help with the device-syncing variation.)

  • TS1363 my iTunes crashes when i plug my iPod in, and won't recognise it. My computer does, why not iTunes?!?!

    ...So I sort of said it all in the title.
    My iTunes which is up to date freezes as soon as I plug my iPod in, I've had this problem on my last laptop
    and now again on this new one, so its not my computer. Both computers recognise the device as an iPod but both iTunes freeze.
    AND it started doing this on the day that the guy who invented apple died O____O
    Anyway ANY AND ALL help would be a life saver, I'm sick of pretending I'm fine sitting on the bus listening to the hubbub of LND!
    I WANT MY MUSIC BACK!!

    Do the iPod Disk diagnostic as posted by tt2, it wont fix your problem but help in troubleshooting, especially iPod Classic hardisk.

  • Itunes crashes when i sync my ipod

    both have newest updates and i have tried uninstalling and reinstalling itunes but nothing seems to work please help me

    I'm really grasping at straws now. I tried two more solutions suggested in this forum:
    Edit, Preferences, Devices Tab, Reset Sync History
    Installing Safari
    Neither worked.

  • Itunes crashes when syncing ipod

    Hi,
    I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
    Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          11.1.3.8
      Application Timestamp:          5274a87d
      Fault Module Name:          WebKit.dll
      Fault Module Version:          7537.60.11.25
      Fault Module Timestamp:          52dd8d83
      Exception Code:          c0000005
      Exception Offset:          00050d98
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          7177
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    Hi there Bruzo,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W. 

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