ITunes crashes when I connect my iPod to it...

For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
Thanks for any help I can get.
HP   Windows XP   Using DSL for internet access
HP   Windows XP   Using DSL for internet access

We did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
Will any of this affect iTunes? If so, what should I do?
HP   Windows XP   Using DSL for internet access
HP   Windows XP   Using DSL for internet access
Message was edited by: joyful3645

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