ITunes crashes when I plug my iPod in

iTunes 11 used to work fine, but now when I plug my iPod touch in to sync, iTunes stops responding, and I have to close it from Task Manager. Then when I open iTunes again, everything works fine until I plug my iPod in again a it crashes
Help?

Do the iPod Disk diagnostic as posted by tt2, it wont fix your problem but help in troubleshooting, especially iPod Classic hardisk.

Similar Messages

  • TS1363 my iTunes crashes when i plug my iPod in, and won't recognise it. My computer does, why not iTunes?!?!

    ...So I sort of said it all in the title.
    My iTunes which is up to date freezes as soon as I plug my iPod in, I've had this problem on my last laptop
    and now again on this new one, so its not my computer. Both computers recognise the device as an iPod but both iTunes freeze.
    AND it started doing this on the day that the guy who invented apple died O____O
    Anyway ANY AND ALL help would be a life saver, I'm sick of pretending I'm fine sitting on the bus listening to the hubbub of LND!
    I WANT MY MUSIC BACK!!

    Do the iPod Disk diagnostic as posted by tt2, it wont fix your problem but help in troubleshooting, especially iPod Classic hardisk.

  • ITunes crashes when I plug in IPod?

    Hello! I've never had this problem before. Whenever I plug in my ipod to my ibook, iTunes will crash (i.e. "unexpected application quit" msg pops). My ipod will look like it's charging along w/ the msg "Do Not Disconnect" but it no longer shows "Ipod is Updating". If I don't plug in my ipod, itunes will work and none of my music has been deleted. So as of now - my ipod actually shows no music in it at all (all my photos and files that I store are still in it though). Please tell me how to fix this problem. Thank you in advance.
    ibook   Mac OS X (10.2.x)  

    Try this:
    Move the com.apple.iPod.plist file (in ~/Users/YourUsername/Library/Preferences) to the desktop and attach your iPod.
    iTunes will have to create a new iPod preferences file, which could solve the problem.
    Hope this helps.
    M
    17' iMac fp 800 MHz 768 MB RAM   Mac OS X (10.3.9)   Several ext. HD (backup and data)

  • ITunes crashes when I connect my iPod to the PC when iTunes is running....

    I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
    Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
    Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
    As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
    I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
    I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
    Someone, please help!
    HP   Windows XP   Using DSL for internet access

    I suspect a hardware problem.  But do the following to rule out a software problem:
    - Reset.  Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Resore the iPid to factoery defaults/new iPod.
    In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
    - Transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Best iPod to PC
    - Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

  • ITunes freezes when I plug my iPod in. Please HELP

    I have a 4G 8GB iPod touch, and it hasn't been synced into iTunes for about 2 months now because iTunes always freezes when I plug my iPOd into it.(I have iTunes 10.1 or which ever one is the latest version and it just freezes). Can anyone help or has the same problem?

    I have the same problem
    I managed to get it to work this way on Windows 7 SP1 X64
    Itunes 10.2
    Ipod 2g
    Open Itunes
    Open Task manager
    Click on process tab
    Connect Ipod 2g
    Swap back to applications tab and check for not responding for Itunes
    If Itunes goes not responding
    Disconnect and reconnect Ipod, while viewing process tab
    It may take a few times

  • Itunes crashes when i plug in my iphone 4

    hmmmi havent seen to find too many other topics about this but everytime i plug my iphone4 into my pc... it crashes....windows 7 suggests finding a solution online but then nothing opens or does anything and itunes just croses.
    it wont do it if i dont have my iphone plugged in but i also have another program for my iphone which also does the same thing.... crashes when i plug it in...
    any ideas on how to fix it?
    i found an old topic suggesting that you sync your media manually, but i dont even get that far... as i plug my iphone in it says at the top of itunes that it is backing up then it completes and says that itunes has encountered a problem and shuts down
    help please :'(

    here is the problem report i am getting
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.1.1.4
    Application Timestamp: 4d06bba9
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 7177
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt

  • Why does my text size on itunes change when i plug my ipod in?

    Whenever i start my itunes without my ipod plugged in the text size is normal and no issues but when i plug my ipod in and it recognizes it, it increases the text to an unreadable size.  After a few clicks it reduces the size slightly but still not the normal size i have it set on.  Any ideas how to prevent this or what could be causing it?  Thanks for any help!

    I have the same problem
    I managed to get it to work this way on Windows 7 SP1 X64
    Itunes 10.2
    Ipod 2g
    Open Itunes
    Open Task manager
    Click on process tab
    Connect Ipod 2g
    Swap back to applications tab and check for not responding for Itunes
    If Itunes goes not responding
    Disconnect and reconnect Ipod, while viewing process tab
    It may take a few times

  • ITunes crashes when I plug in 80GB iPod classic

    My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
    I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
    This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

    RevDoddy,
    If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
    So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
    (1) the drwtsn32.log file.
    (2) the link to this thread.
    (3) a one line description of your problem, i.e. "iTunes crashes on launch".
    (4) the username that you're using here in the discussion boards.
    (5) the link to this thread.
    (6) tell him Toonz sent ya.
    Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

  • ITunes keeps crashing when I plug my iPod classic in or open the store

    I've had the following issues with iTunes for the past month or so (I think it has been 2 updates maybe?...):
    1, iTunes crashes as soon as I try to open the iTunes store.
    2, iTunes crashes as soon as I plug in my iPod classic.
    I have rebuilt my iPod. I have scanned/checked the properties (from the Computer area where external devices are displayed). I have opened iTunes in safe mode. I have reinstalled the program following the order suggested on other threads.
    I'm lost for any other ideas as to how I can sort this. Is there a fix, or am I going to be looking at a more expensive solution?
    I really don't want to risk anything when it comes to my iPad or iPhone so I don't know if it's iTunes or my iPod unfortunately.

    I don't want to be the bringer of bad news, but these where the symptoms I was getting just before my iPod's hard drive failed (80gb classic).
    I tried to restore it, and that seemed to work for a few days. But then it just stopped responding to iTunes, locking up iTunes, and finally wiped its own memory then nothing.
    It powered up ok, but did noting else.
    It was years out of warranty, getting it repaired by Apple is never cost effective. so I sold it on eBay and upgraded to a new 160gb.
    I'm not giving you a definite reason, just my experience.

  • Itunes 8.1 crash when I plug my ipod

    Since the update, everytime i plug my ipod nano 4th generation. Itunes crashes

    Nutnbolt:
    We need to get a crash log file to see where it's crashing. In order to get a crash log on Vista, you will need to enable crash logging.
    Important: These steps involve making changes to the Windows registry using the Registry Editor (Regedit). Even if you are very comfortable editing the registry, you should make a backup of the registry prior to editing it. Making mistakes in Regedit can cause strange behavior and can even prevent Windows from starting. Look here for instructions on how to back up your registry in Windows Vista:
    http://support.microsoft.com/kb/322756
    1. Open the Windows Start menu.
    2. Type regedit in the search field and click OK.
    3. In Registry Editor, navigate to HKEYCURRENTUSER\Software\Apple Computer, Inc.\iTunes
    4. Right-click on the iTunes folder and choose New > DWORD Value.
    5. Name the new value "GenerateCrashLogs" without the quotation marks and press Enter.
    6. Right-click GenerateCrashLogs and choose Modify.
    7. Change Value data from 0 to 1.
    8. Click OK.
    Now, when iTunes crashes, a crash log file will be created. A message will appear telling you where to find the crash log file. Please email me that file, and make sure to include a link to this thread and the username you are using on Discussions.
    Roy
    [email protected]

  • ITunes crashes when I plug in my iPod mini to my Mac

    In the last week or so I have not been able to update my iPod mini, as plugging it in to my Mac makes iTunes crashes. My Mac still recognises the iPod, as it shows up on the desktop. I have updated iTunes to 6.0.5 but this hasn't helped. I am having problems with some other software since I updated my operating system to 10.4.7 -don't know if this is related.
    Any thoughts?

    My guess is that those are unrelated problems, and about ur itunes crashing try pluggin in ipod withought itunes open then wait a few minutes before opening itunes this has worked for me in the past.
    Good Luck

  • ITunes crashes when I plug in my iPod

    The problem started with iTunes 9.0.1.
    My iPod was plugged into my PC and I was playing music from it when it just cut out half way through the song. I tried to bring up iTunes but it was non-responsive. I closed it, restarted my computer and tried again and incurred the same problem. As long as my iPod was plugged in I couldn't bring up iTunes, not even to unplug my iPod. After taking out my iPod it turned out that it had lost everything, no music, no videos nothing. Even weirder on the settings screen on my iPod it says 0KB free space.
    I tried updating iTunes and got the same problem, iTunes would work fine until I tried to plug my iPod in after which it stopped responding. I tried reinstalling iTunes and still the same problem. I tried different USB ports and no luck. I tried plugging it in in Disk Mode, the iPod showed up on 'My Computer' but when I tried to access it 'My Computer' stopped responding. I know that the most likely answer is that my iPod is just fried but I'm holding out in the hope someone will have an answer.
    Thanks in advance for all replies

    bump

  • ITunes crashes when I plug in my iPod 5.5G

    I recently installed OS X 10.7.2, and iTunes 10.5. Now, whenever I plug my 80GB iPod 5.5G, iTunes will, "Quit Unexpectedly". If iTunes isn't open, and I plug my iPod in and then try to open iTunes, I get the same error message before iTunes loads. It seems to be an endless loop, and I can't sync any new music to my iPod.
    Anyone have any ideas?
    EDIT: I should add that I've tried restarting my Macbook Pro and my iPod multiple times

    I have exactly the same problem with iTunes 10.5 and Snow Leopard.

  • My iPod is Causing my PC to crash when I plug the iPod Touch in.

    I've plugged my iPod Touch into my laptop (USB) port and it immediately caused my laptop to crash.
    I allowed the PC to reboot and tried again in a different port with the same results.
    Any suggestions as what may be the problem.
    Never had a hint before that this might happen.
    The iPod is only 2 months old.
    Thanks.

    Thanks again for your interest in my problem AndrewT.
    Ok you mentioned three things:
    1. Uninstalling the ACER camera.
    2. latest version of iTunes and
    3. Printer.
    Regarding the uninstalling the camera - I haven't done that but worth a try. When I initially plug the iPod in it comes up as a camera (not as an iPod as it should do). I don't use the camera a lot so maybe thats the way to try and see what happens.
    Regarding the latest version of iTunes - yes I've got that no problem and regarding the printer - seldom used and hasn't been used since well before this problem came about.
    I'm getting more convinced that its a Microsoft Update that's causing it. I read somewhere about this but can't remember where now.
    I had to again reload all the software because of other problems i.e. back to original recovery, so while loading the new software I tried the iPod touch and yes it worked. However, with all reloading of sofware there was the usual updating and after loading a number of these updates together I tried again and as expected the blue screen again.
    Needless to say I'm rather frustrated at this outcome but won't give up as yet.
    Thanks for your continued interest. Maybe between us we'll get it solved. It doesn't appear that others have this problem and Apple Support have never heard of it.

  • Computer Crashes when I plug in Ipod Nano

    I have a brand new ipod nano - I loaded in itunes and ripped my music for old cds.
    When I plug in my new ipod via usb my computer crashes - I have tried multiple usb connections on my pc

    done

Maybe you are looking for

  • How can I set Mail to show only one email at a time

    Mail will group emails based on subject or sender and then I keep losing or missing emails because they get buried in a thread. Sometimes under another persons name! I'm old and easily confused. I just want one email per line. No grouping. Can't seem

  • Maintain user session in web dynpro application

    Hello Experts, I have a web dynpro application. Whenever user presses F5 or refreshes the application, user is made available with login page. Instead, I want to maintain the session for that particular logged on user, so, whenever he refreshes he la

  • How to desible guest user on lion?

    when i installed the new version of Lion, a guest account appeared on the beginning of session. How to disable it?

  • Encore CS3 & Quicktime Constant Erros

    Hello All, I'm still using Encore CS3 (Production Premium CS3) and constantly experiencing the error messages that happen when Quicktime is installed. I constantly have to uninstall Quicktime whenever I need to create a DVD in Adobe Encore CS3. Then

  • How to use Calendar on 7.1.1

    How do I create a new event on a future date in Calendar on the iPhone? Say I am flying to New York on July 1st - how would I put this in? thanks