Itunes crashes when i sync my ipod

both have newest updates and i have tried uninstalling and reinstalling itunes but nothing seems to work please help me

I'm really grasping at straws now. I tried two more solutions suggested in this forum:
Edit, Preferences, Devices Tab, Reset Sync History
Installing Safari
Neither worked.

Similar Messages

  • ITunes crashes when I connect my iPod to the PC when iTunes is running....

    I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
    Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
    Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
    As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
    I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
    I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
    Someone, please help!
    HP   Windows XP   Using DSL for internet access

    I suspect a hardware problem.  But do the following to rule out a software problem:
    - Reset.  Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Resore the iPid to factoery defaults/new iPod.
    In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
    - Transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Best iPod to PC
    - Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

  • I transfered music from my ipod to a new itunes library (new PC).  The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load.  It shows a circle with aline through it.

    I transfered music from my ipod to a new itunes library (new PC).  The music plays in itunes but when I sync my ipod and try to drag songs from the itunes library to the ipod it wont load.  It shows a circle with aline through it.

    Have you selected manually manage music?

  • Question I have a dilemma . I added a lot of songs in my iTunes now when I synced my ipod this message appear "Elma's ipod cannot be synced because there is not enough free space to hold all the items in the iTunes library (additiona

    I addesd a lot of songs in my itunes, now when I synced my ipod this message appear "elma's ipod cannot be synced because there is not enough free space to hold all the items in the itunes library (additional 382m is required). Then I uncheck a lot of song and synced my ipod again same message appeared. Do I need to buy a new ipod with more memories? Somebody told me to check apply after I unchecked some of the songs but I cannot find the word APPLY. please help I'm not a very technical person.

    The Sync button becomes the Apply button, if you change the iPod's settings in iTunes.  If you are only unchecking songs in the iTunes music library, you click on the Sync button.
    When you select the iPod in iTunes, you see the iPod's Summary screen on the main part of the iTunes window.  There is a checkbox there for Sync only checked songs.  Did you check that checkbox?  If you want iTunes to ignore the songs you unchecked when syncing your iPod, that setting needs to be enabled.  If you change that setting, you'll see the the Sync botton has changed to Apply.  Click Apply.
    That method of unchecking songs works, but it may become annoying over time, as you need to uncheck more and more songs.  If you want advice on some other more convenient ways to make it work, you can post back.

  • ITunes freezing when I sync 60GB Ipod, podcasts not completely downloading

    I've got a pentium 4 3.0 with 1GB of RAM running winXP pro. I just re-installed winxp after formatting the HD so everything should be clean. All it has on it is WinXP, Office 2007, Photoshop, and Itunes. When I connect my ipod, a 60GB video, itunes will freeze the entire computer up for a few minutes while it syncs. Also, many podcasts, most notobly "This american life" will only download about halfway (an hour long podcast will be 15 minutes or so long). This happens pretty consistently. Any ideas? Thanks for your help!

    I DOWNLOADED MUSIC FROM A CARD AND IT PLAYED FOR TWO TO THREE WEEKS AND IT QUIT PLAYING THE TUNES ARE STILL ON THERE BUT THEY WON'T PLAY AND MY IPOD FREEZES UP?

  • ITunes crashes when I plug my iPod in

    iTunes 11 used to work fine, but now when I plug my iPod touch in to sync, iTunes stops responding, and I have to close it from Task Manager. Then when I open iTunes again, everything works fine until I plug my iPod in again a it crashes
    Help?

    Do the iPod Disk diagnostic as posted by tt2, it wont fix your problem but help in troubleshooting, especially iPod Classic hardisk.

  • ITunes crashes when I sync videos

    I took some videos on my iPhone 4 on holiday.  I copied them to my pc to upload more easily.  Now when i try to sync them back to iTunes, iTunes crashes.  It only happens when I sync with videos.  If I sync with them unchecked, everything works fine.
    I've seen other posts on this but still cannot find a resolution.  I've tried using Windows 7 and XP for this but the result is the same - no luck.  I've also tried uploading videos from my iPod Nano but just the same

    OK.  Sorted this despte a call from tech support at Apple.
    It's the latest version of iTunes, 10.4. that is at the heart of the problem from what I have learned.
    I uninstalled iTunes completely.  Then a file called ituneslibrary.itb has to be renamed as .bak (if you don't do this, the earlier version of iTunes will not install.  Use 'search' to locate it).
    Find the earlier version from somewhere like oldapps. com.  Download and instal iTunes 10.3
    Sorted!  (Well it's worked for both my wife's and my computers)
    Hope this is of some use

  • Same Ipod recognized twice by iTunes, crashes when deleting songs off iPod.

    I know that others have had this issue but there was never an answer and it was awhile back so I figured I'd post a new message. Everytime I sync my iPod it is recognized twice by iTunes. What I mean by this is that it looks as if I am syncing two iPods with the same name at the same time, although upon examination there contents appear different (when looking at the color bar that shows how much of the iPod is video, music, other, etc...) In addition, if I attempt to delete a song or songs off of the iPod, Itunes crashes but with no error message, just straight to the desktop, no questions asked. I know this is not a problem with drive letters as I have already checked that out and Windows is only recognizing the iPod once as the Q drive and no other drive shares that letter. Can someone please help? (or will my question end up in the iTunes message board graveyard of unanswered problems like so many others?)

    so yeah i just tried that... didnt work. I changed the drive letter from G: to I: and no dice. This is all after i used msconfig to disable all third party services that automatically load at windows start up. Yet once again, those weren't the problem. So i completely uninstalled itunes, redownloaded, and then reinstalled the newest version with the third party services still disabled. Once again, itunes crashes : /
    my friend is coming over in a bit and im going to see if i can successfully connect to her itunes. Only other options right now i feel i have is to pay apples sorry *** $30 to help me solve this over the phone.. or i can restore my ipod, then try again : ( any other suggestions would be greatly appreciated : )

  • Itunes crashes when i connect my IPOD 5G i Windows XP

    Today I added a lot off songs&lists inside my IPOD with Itunes 7.02, I taked off correctly my ipod from security taking off and the songs and songs list where ok in my IPOD. After that I wante to put more songs list but i connected Ipod and Itunes didn't respond, i can't put anithing more inside! te ipod appears in My Pc like an hard drive, but when i open Itunes crashes itunes.
    My phader has anoter Ipod with i connected to my pc and Itunes goes fines and i can put songs lists inside.
    I don't know how i can do.

    I Resolved it, I tried a plug-in for winamp to control Ipod, and after this Itunes runs fine with my ipod.
    Thanks a lot

  • ITunes crashes when I connect my iPod

    I am having problems syncing my iPod. iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    It then asks if I want to send an error report. Once sent iTunes closes and my iPod is not synched. I have attempted to Restore the iPod, got part way through the restore, then iTunes crashed again.
    Yes I have downloaded the latest iTunes 7.2 update. And have reinstalled the ipod.exe setup.
    At present I have iTunes with all my music, and an iPod with nothing on it, that iTunes won't let me sync.
    Please help!

    kia ora binnybarbs.
    iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    by any chance, do you have a version of the mplugin itunes plugin installed on the PC? (i've seen that produce that message under these circumstances before.)

  • ITunes crashes when I connect my iPod to it...

    For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
    This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
    Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
    Thanks for any help I can get.
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access

    We did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
    I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
    I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
    Will any of this affect iTunes? If so, what should I do?
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access
    Message was edited by: joyful3645

  • Itunes crashes when I attach my Ipod

    I've had my ipod and itunes for a couple years.....suddenly I updated my itunes and now my whole computer crashes/freezes/gives me a spinning wheel when I try and attach my ipod. Any ideas? thanks so much,
    k

    The software up to date on the iPod? (Probably difficult to try to do that now if iTunes is crashing..)
    I have had a problem with 6.0.4 not wanting to recognize my iPod, even though it shows up on the desktop. The only thing that helps is to quit iTunes and see if the computer will start and sync properly.
    Will your version lock up if you connect AFTER you've quit iTunes?

  • ITunes crashes when I plug in IPod?

    Hello! I've never had this problem before. Whenever I plug in my ipod to my ibook, iTunes will crash (i.e. "unexpected application quit" msg pops). My ipod will look like it's charging along w/ the msg "Do Not Disconnect" but it no longer shows "Ipod is Updating". If I don't plug in my ipod, itunes will work and none of my music has been deleted. So as of now - my ipod actually shows no music in it at all (all my photos and files that I store are still in it though). Please tell me how to fix this problem. Thank you in advance.
    ibook   Mac OS X (10.2.x)  

    Try this:
    Move the com.apple.iPod.plist file (in ~/Users/YourUsername/Library/Preferences) to the desktop and attach your iPod.
    iTunes will have to create a new iPod preferences file, which could solve the problem.
    Hope this helps.
    M
    17' iMac fp 800 MHz 768 MB RAM   Mac OS X (10.3.9)   Several ext. HD (backup and data)

  • My iTunes crashes when I connect my iPod classic.

    I tried reseting my computer, reseting my iPod and even connecting my iPod to another computer. Even in another computer when I connect it, iTunes freezes.
    Is my iPod dead?
    I can still listen to the playlist in it. It's still working, in it's own way.
    I can't even restore my iPod because of the iTunes freezing.
    Please help me

    Hello Elif B.,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides troubleshooting steps for the issue you described. Because you mentioned the issue persists on another computer, you may want to refer to that section:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    If the issue also occurs on a different computer:
    You may need to restore your device to factory settings.
    - If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
    - If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
    - Follow this article to restore your device. When the restore is finished, restore from your latest backup.
    - If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
    Thanks,
    Matt M.

  • ITunes crashes when I sync music with iphone.

    I use OS X Lion, iTunes 10.4 and iphones iOS 4.3.3. I've upgraded both iTunes and Iphone but nothing helps. I can sync everything but music. What's worse; when my iphone is connected it says that my music IS synced, but my Iphone says that there is no music on it. What to do?

    Wow, I just deleted my playlist that I had and that fixed the problem..

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