ITunes crashes when I sync videos

I took some videos on my iPhone 4 on holiday. I copied them to my pc to upload more easily. Now when i try to sync them back to iTunes, iTunes crashes. It only happens when I sync with videos. If I sync with them unchecked, everything works fine.
I've seen other posts on this but still cannot find a resolution. I've tried using Windows 7 and XP for this but the result is the same - no luck. I've also tried uploading videos from my iPod Nano but just the same

OK. Sorted this despte a call from tech support at Apple.
It's the latest version of iTunes, 10.4. that is at the heart of the problem from what I have learned.
I uninstalled iTunes completely. Then a file called ituneslibrary.itb has to be renamed as .bak (if you don't do this, the earlier version of iTunes will not install. Use 'search' to locate it).
Find the earlier version from somewhere like oldapps. com. Download and instal iTunes 10.3
Sorted! (Well it's worked for both my wife's and my computers)
Hope this is of some use

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ITunes crashing when i add videos??? why??? help!!!

well first off i'd like to say thanks for taking the time to read this to try to help me with my problem. ok so heres the problem ill download the video off google or limewire(i have been downloading them in mpeg 4 format) then ill load up iTunes and drop down file ill go to add file to library i'll locate the video file and open it then it'll say adding file but then an error screen will pop up displaying the words:
Sorry for the inconvenience but iTunes has encountered an error and has to shut down all of your unsaved material may be lost
then it will say send or don't send if i click don't send the following happens:
the error screen will dissapear and iTunes will close then when i reboot iTunes the video is not on iTunes and if i try it again the same thing will happen
if i click swend the following will happen:
The error report will send and iTunes will close and ill reboot it no video i try it agian and the same thing happens
but my moms computer and friends computer will add videos to their itunes and my ipod but due to apples stupid pointless security i cant sync my ipod with more than one iTunes library which is dumb becuase all 3.5gb's of my music is on this computer
so if anyone could helpme id appreciate it thanks

Same thing's happening to me.

ITunes crashes when I sync music with iphone.

I use OS X Lion, iTunes 10.4 and iphones iOS 4.3.3. I've upgraded both iTunes and Iphone but nothing helps. I can sync everything but music. What's worse; when my iphone is connected it says that my music IS synced, but my Iphone says that there is no music on it. What to do?

Wow, I just deleted my playlist that I had and that fixed the problem..

Why does iTunes crash when launching WWDC11 videos?

It does not matter which video I try to view, it just crashes. At the moment, I am downloading the latest version of iT which may or may not help.
This is not the first time this has happened, so any help will be appreciated.
Thanks.

I just finished installing iT 10 and now I see that it has created two WWDC 11 Collections, for some reason.
Bottom line : I can now view my videos.
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Itunes crashes when i sync my ipod

both have newest updates and i have tried uninstalling and reinstalling itunes but nothing seems to work please help me

I'm really grasping at straws now. I tried two more solutions suggested in this forum:
Edit, Preferences, Devices Tab, Reset Sync History
Installing Safari
Neither worked.

Itunes crashes when starting sync

i've been trying to update my ipod touch to the ios5 for the past couple hours and have been having a lot of trouble. i connect my ipod to my computer (windows vista), i select download ios5 only, accept the agreement, and then it doesn't go through the first step (backing up my ipod) because then it says "itunes has unexpectedly stopped" and doesn't offer any other choice but to close the program. i've tried logging off, shutting down, and restarting my computer. as well has check through my system folders to see if i have any unnessesary file duplicates of quicktime and i didn't see any and have also tried the data execution prevention and adding itunes (i don't know if that's what i was supposed to add???) to the list but it says i can't enable it for itunes.
Problem signature
Problem Event Name:    BEX
Application Name:    iTunes.exe
Application Version:    10.5.2.11
Application Timestamp:    4ee0844d
Fault Module Name:    StackHash_0ce6
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    00000000
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.0.6000.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    0ce6
Additional Information 2:    0afa58c5fa72d0b16cb319e8e973e832
Additional Information 3:    5b43
Additional Information 4:    d8f75e7575a673295a578b40f217f84e
did i miss something? if there's anyone who can help me fix my problem or have any suggestions i'd love to hear them! please & thank you.
my ipod touch is version 4.3.5 (8L1)

Did you already try to remove all Apple related software and install iTunes again after that? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

Itunes crashes when syncing Iphone 3GS

My itunes crashes when i synce my phone, i get this message
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Fault Module Timestamp: 4e13ba08
Exception Code: c0000005
Exception Offset: 00146b30
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
Can anyone help?

I ran Repair Permissions on my MBP hard drive and this corrected the problem. My iPhone now syncs perfectly with iTunes. I was about to, at the suggestion of Apple Support, remove iTunes and reinstall the program. But I thought I would try the old "standby" Apple cure (Repair Permissions) first. And it worked!! Hope this helps others with similar problems.
And, oh, BTW, if your iPhone 3GS battery dies, try charging it up with the AC adapter firstI think this whole problem started when I plugged in my dead iPhone into my MBP with iTunes running and iTunes, and/or the Mac didn't like it. FYI.

Itunes crashes when syncing Ipad with mp4 movies in photo folder for keynotes

I'm trying to upload a small MP4 video onto my Ipad to use in Keynotes. I place the video in the photo folder and select sync, then tunes crashes.
I had created the video in Corel Video Studio pro 3 and created MP4 file. Copied to the IPAD and had it all working. I then made changes to the video and reconverted and now Itunes crashes when syncing.
Itunes 10.4.1.10 Ipad 4.3.5
Please help urgent

I had the same problem, and it turns out that the problem is having the same file into different folders. For example I had an MP4 in iTunes, and the same file in the photos folder that was being updated to the iPad. So I just removed one file and it syncs perfectly.

Itunes crashes when trying to sync Contacts

My itunes crashes when it tries to sync contacts with Outlook. I cannot even select the Contacts tab to change the settings. When I click the Contacts tab, itunes crashes. Has anyone experienced this problem?

I'm experiencing the same problem.
A temporary fix is to open iTunes (without the iPod cabled into the computer.) Go to "Edit Preferences," then "Devices," and check the block that says "Disable automatic syncing..."
Then, attach the iPod USB cable. The iPod settings will all show up, but the iPod won't sync, and iTunes won't crash. You can then uncheck the block under the Contacts tab that says "Sync Contacts." (iTunes will ask you whether you want to save the existing contacts.)
Go back and uncheck the Disable automatic sync command. Tell iTunes to sync the iPod, and there shouldn't be an iTunes crash.
Admittedly, this is a bandaid until something better shows up. My suspicion is that it's a problem that originates with Outlook, and not iTunes.

ITunes crashes when syncing with iPad on Windows 7

Hi there,
I have an iPad 64GB 3G that I sync with iTunes 10.0.1.22 on my Windows 7 machine. Typically no problems but I recently got a download error of a TV show I regularly download directly to my iPad.
For whatever reason the iPad can't download it - it tells me "Download error. Tap to retry." I've had this happen before and solved it by syncing with iTunes and removing the problematic episode via iTunes.
This time, however, when attempting to sync between the iPad and iTunes on connect, iTunes crashes, apparently (and probably not coincidentally) when attempting to sync my latest downloaded TV shows to iTunes.
The exact message in iTunes when this occurs is "Transferring purchases from 'ScottPad' (Step 3 of 6) Copying 1 of 12: The Daily Show 10/13/2010".
Windows then says that iTunes has stopped working, and provides the following problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.0.1.22
Application Timestamp: 4c9c64ce
Fault Module Name: QuickTime.qts
Fault Module Version: 7.68.75.0
Fault Module Timestamp: 4c87d299
Exception Code: c0000005
Exception Offset: 002ab53e
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 9e27
Additional Information 2: 9e2778096e7e1e2a2e0302fe58f3eea8
Additional Information 3: 9e27
Additional Information 4: 9e2778096e7e1e2a2e0302fe58f3eea8
I have plenty of space on the iPad (another issue I've run into before where syncing obviously didn't work) and the Windows 7 machine, and now I'm not sure what to do to sort this out because I can't remove the problem episode directly from the iPad (can I?) and iTunes crashes upon initial sync.
Any ideas?
Thanks,
Scott.

No, those are not at all the symptoms I was describing and would not have helped solve the problem.
Turned out the latest upgrade of iTunes fixed what must have been a bug. Thanks for offering to help anyways!
Case closed.

Itunes crashes when syncing contacts

My itunes crashes when it tries to sync contacts with Outlook. I cannot even select the Contacts tab to changes the settings. When I click the Contacts tab, itunes crashes. Has anyone experienced this problem?
Message was edited by: MR.W

Ok... was able to disable sync of contacts as follows:
1 - Make sure Outlook is closed.
2 - Open up iTunes
3 - Stop sync
4 - Go to contacts tab under your ipod
5 - Allow it to try and start outlook, will give you an error about how it is not logged on. (have to time it well, or it might crash again)
6 - Uncheck sync contacts and hit apply. I let it remove all contacts.
Now I do not have to sync contacts (which is fine for my ipod classic... not sure if this affects iPhone users as well).

Itunes crashes when syncing ipod

Hi,
I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          WebKit.dll
Fault Module Version:          7537.60.11.25
Fault Module Timestamp:          52dd8d83
Exception Code:          c0000005
Exception Offset:          00050d98
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          7177
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

Hi there Bruzo,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

ITunes crashes when syncing an iPad

My iTunes crashes when an iPad is plugged in and I press the 'iPad' button in the top right corner.
Here is the crash message:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    11.0.0.163
Application Timestamp:    50b71fed
Fault Module Name:    iTunes.dll
Fault Module Version:    11.0.0.163
Fault Module Timestamp:    50b71fdd
Exception Code:    c0000005
Exception Offset:    009cb417
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Have the exact same problem, although for an iphone instead of an ipad. Same crash log and everything. My phone is now in recovery mode and I can't update it because itunes keeps crashing. Quite an annoying way to lose all your personal information.

ITunes crashes when I play certain songs

After having upgraded to the latest firmware (OS 4.3.1) iTunes crashes when I try to play and sync some of my songs in my album that previously played and synced fine. The songs are encoded as .m4a at 256kbit, 44.1 kHz and are playing fine in for example Windows Media Player...
So why suddenly not in iTunes? And what can I do about this?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ITunes crashes when I attempt to open my iPhone within iTunes

Since updating iTunes and installing the latest iphone software iTunes crashes when I attempt to open my iphone in the device panel. I therefore cannot perform any manual functions on my phone through iTunes. I'm running 10.7.3 and iTunes 10.6.
Any suggestions?

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

ITunes crashes when I sync videos

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