ITunes crashes when I try and play a purchased music video

This is a new problem and appeared out of the blue. Any suggestions how to fix?

I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

Similar Messages

  • TS1717 iTunes stops and shuts down when I try to play a purchased music video clip, any ideas on how to fix.

    Has anybody had this and know a fix?
    I try to play a purchased music video clip and iTunes shuts down or windows 7 shuts it down as an unexpected error.
    This only started when I updated to 10.7.
    re-loaded, reset, repaired.
    Still no go.
    Thanks

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Itunes crashes when I try to download a purchased music

    I need to open another post !
    When I try to download a purchased music, the iTunes crashes...
    I've tried everything, unninstal, reinstall, delete all itunes folders and registers, everithing !!!

    I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
    http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

  • My iTouch will not show movies, but they are showing on my iTunes.  When I try and play them through my iTunes it freezes on me and does not work.

    My iTouch will not show movies, but they are showing on my iTunes.  When I try and play them through my iTunes it freezes on me and does not work.  This problem only occurs whenever I am using my netbook.  It doesn't happen when I use a different computer.  I tried uninstalling and reinstalling itunes and am not sure what else to do from here. 

    You may have transferred all your songs, but your iPad is seeing the library as a different entity.
    The following article(s) may help you.
    Moving your iTunes library to a new computer  

  • HT201272 My App Store keeps crashing when I try and go into purchased, what do I need to do?

    What dose my App Store keep crashing when I try and go into purchased and what do I need to do to fix it?

    Whooney wrote:
    When I press edit on a photo the phone turns off and restarts. What do I do to stop this from happening?
    Stop doing that. 
    Seriously though... does this happen when attempting to edit one specific photo or all photos?

  • Itunes crashes when i try to play video

    Itunes works fine for music but crashes when i try ti play movies or tv shows. It works fine with my apple tv, but won't play through my macbook pro. I get the following error report:
    Date/Time: 2007-05-26 08:21:28.229 -0400
    OS Version: 10.4.9 (Build 8P2137)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [59]
    Version: 7.1.1 (7.1.1)
    Build Version: 3
    Project Name: iTunes
    Source Version: 7110502
    PID: 292
    Thread: Unknown
    Link (dyld) error:
    Symbol not found: _QTGetMoviePlayabilityState
    Referenced from: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: AirPort Extreme, 1.0.47
    Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
    Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    MacBook Pro   Mac OS X (10.4.9)  

    I found out the answer - Quicktime was damaged. I deleted it and downloaded a new copy and all worked fine

  • My itunes crashes when i try to play a song

    My itunes keeps crashing when I try to access the Itunes store or when i try playing a song...HELP!!!

    I solved it myself... for the benefit of those viewing...
    1) I ran Applejack as a "see what happens" step, as that's fixed interesting problems before
    2) Then ran disk utility, and blew out the hard drive (erased it) completely and did it as Mac OS Journaled
    3) Waved a rubber chicken around my head
    4) Restored the iPod in iTunes
    All works normally now.

  • ITunes crashes when I try to play movies.

    After updating to iTunes 10.7.0.21 on my Windows 7 PC it crashes everytime I try to play a movie.
    Audio files work fine. I uninstalled all Apple Software (iTunes, QuickTime, Bonjour, Safari) rebooted and reinstalled. Same problem .
    If I go to my media folders and play the movies direct with QuickTime it works fine. But in iTunes it crashes. (Starting the Movie -> Screen gos Black -> 2 Seconds waiting -> Windows problem manager shuts down iTunes).
    Due to this problem I cant watch rent movies anymore
    Thanks for your help!
    Name der fehlerhaften Anwendung: iTunes.exe, Version: 10.7.0.21, Zeitstempel: 0x504d85d9
    Name des fehlerhaften Moduls: QuickTime.qts, Version: 7.72.80.56, Zeitstempel: 0x4f8f8aa7
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x00880bda
    ID des fehlerhaften Prozesses: 0x10fc
    Startzeit der fehlerhaften Anwendung: 0x01cda98001ed8ad2
    Pfad der fehlerhaften Anwendung: C:\Program Files\iTunes\iTunes.exe
    Pfad des fehlerhaften Moduls: C:\Program Files\QuickTime\QTSystem\QuickTime.qts

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes crashes when I try to play music.

    Whenever I try to play a song or movie in iTunes, the whole program crashes.
    It only just started doing this today, and I can't figure out why.
    I'm using version 7.0.2, please help.
    Mac Book Pro   Mac OS X (10.4.8)  

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes crashes when I try to play a song

    I downloaded the new version of iTunes last night. Now (like a lot of people here), my iTunes doesn't work right. The iTunes store loads OK, and I can still download music. But whenever I try to play a song iTunes crashes, and I get the Microsoft box that pops up and says that an "unexpected error" has occurred, and iTunes must close, then asks if I want to send a report or not. This also happens when I try to preview a song before buying. I have already uninstalled and reinstalled Quicktime, but that did not correct anything. Any ideas?

    I've seen this happen with iTunes Third party add-ons/plug-ins being installed. Do you have any of those?
    Try this: http://docs.info.apple.com/article.html?artnum=300063
    I want to check on some other issues, also, that have to do with iTunes library files or preference files. This next fun experiment is going to be more of a diagnostic procedure aimed at working out if they may be involved at all.
    Go over into your User accounts control panel and create a new user account with full administrative rights. While you're in that control panel, switch off "Fast Switch", or whatever its called, in your logging-in preferences.
    Now go log out of the old account and log into you new account.
    Open up iTunes. You'll see a blank library screen in the new account. Import over some songs into the library in that new user account. (If possible,use the ones that you know will crash itunes in the other account.)
    Does you iTunes crash in the new account when songs are played?

  • Itunes crashes when i try to play a tv show

    Yesterday I set up my nice brand new macbook pro, imported my programs and itunes library from my old Mac and everything went fairly smoothly (had to re-register Photoshop and Illustrator and redownload paralells)
    The main problem has been itunes which I was prompted to upgrade and did.
    First I had issues with the new library not synching to the apple tv but managed to fix that (though it seems to want to sync all over again over and over)
    By far the worst problem is that when I click on a tv show (purchased from itunes) any tv show or movie - itunes crashes. Music and podcasts play just fine.
    I have authorized this computer and it is an issues with previously purchases tv shows as well as two I just purchased to day.

    Hi, potatoqueen!
    I have a couple of articles here to help you through the steps of troubleshooting for this issue. The first will help you troubleshoot the iTunes crash, and can be found here:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    After troubleshooting that issue, if you are still having issues with video playback, you may want to reference this article to troubleshoot that issue:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS3430 iTunes crashes when I try to play any video whatsoever.  I disabled direct3d but this did not work.  I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

    It is the latest version of iTunes btw.

    The faulting module is photoshop. Report below.
    Source
    Adobe Photoshop CC 2014
    Summary
    Stopped working
    Date
    2/2/2015 4:54 PM
    Status
    Report sent
    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 15.2.2.310
    Application Timestamp: 5480338c
    Fault Module Name: Photoshop.exe
    Fault Module Version: 15.2.2.310
    Fault Module Timestamp: 5480338c
    Exception Code: c000001d
    Exception Offset: 00000000049de322
    OS Version: 6.3.9600.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 8db4
    Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
    Additional Information 3: f06d
    Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
    Extra information about the problem
    Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

  • ITunes on Vista - crashing when I try to play purchased music

    Crashes when I try to play purchased music that I've copied from another machine.
    It has been authorized for two accounts, obviously ones that own the music, and playing songs brought from either account simply cause iTunes to crash, and it comes up with "iTunes has stopped working..."
    Brand new vista install, and brand new iTunes install.
    Any ideas?

    I had the same problem. Trouble is Vista is a new operating system that went to market filled with problems, the main one being nothing was ready to be compatable with it. Apple support recommened upgrading iTunes to the latest version sine Vista will not recognise older versions. I upgrade every time one is offered. It stopped my Dell from crashing everytime I tried to use the iPod. Try it, it may work.

  • Itunes keeps shutting down when I try and play movie

    Itunes keeps crashing when I try and watch movie I have downloaded

    How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.

  • TS1717 Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs.  Any thoughts?

    Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs.  Any thoughts?

    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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