Itunes Crashes When I Try to Go to Itunes Store...

Just last night my Itunes Store was working perfectly. In fact, I downloaded a movie from the store. Then today I updated my software for the computer via the option in the Control Panel. I believe there was a MaxOSX update in there. After those programs installed, when I opened Itunes and tried to select the Itunes Store, the program crashes every time. So I uninstalled Itunes and re-downloaded it, and I am still having the same problem. I have to believe it has something to do with the update I downloaded from Apple this morning, but please help. Thanks so much and looking forward to your thoughts. B.

The crashes you're experiencing could be caused by any number of different things, but one thing to check is whether you are using a Proxy server to connect to the internet. (Check in System Preferences -> Network -> Advanced). Some companies and many universities and libraries use proxy servers to let you access premium content from off-site. The OS 10.5.3 combo update seems to have introduced a compatibility bug that leads to crashes with proxy servers.
From your description, I can't tell whether this is what you're experiencing, but it may be related. So if you are using a proxy server, turn it off and try without.
If this indeed turns out to be the problem and you need to use a proxy server for work/research, then you should try Firefox (new version: Firefox 3 was just released last week) instead of Safari, and install one of the proxy extensions (e.g. FoxyProxy or SwitchProxy). Firefox handles proxies inside the browser (as opposed to the system-wide level, which is what Safari is doing). That allows you to switch your proxy server on and off. I've been using it with my proxy server and it's very stable. With FoxyProxy, you can even define site-specific browser behavior.

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