Itunes crashes when i try to open it or open in safe mode
For the last week or so, itunes has been crashing when I try to open it. I've also tried opening in safe mode by holding down the shift and the control key and it never gets into safe mode, it still just quits.
I need to sync my iphone, ipad, and ipod. Not to mention download material from the store.
thanks,
Joan
Hi Lindseyeb!
I have an article for you that can help you troubleshoot this installation of iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities!
Cheers,
Braden
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it was working fine until today. this is what i'm getting from diagnostics:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
LENOVO 7763B6U
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
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iTunes Serial Number 401BC22EBEB75219
Current user is not an administrator.
The current local date and time is 2009-01-18 23:10:43.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {95E45E32-89AF-499C-9927-1FB284B289DB}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.2.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Jan 18 22:00:45 2009
Lease Expires: Wed Jan 21 22:00:45 2009
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {95587D65-9408-4144-8A7F-1FCE5FEE1701}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-01-18 23:07:52.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
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FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
XXXX iPhone, running firmware version 2.2
Serial Number: XXXXX
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
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I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated. -
Itunes crashes when accessing Store, also Iphoto won't open
This problem occurred after I had a Genius bar repair on the screen and bezel. Iphoto will not open despite rebuilding the library or trying to open from an entirely new library, or from a new user (error says kern protection failure). Itunes crashes whenever I try to access the Itunes Store with the following report, although it seems to update Genius with no problem. Please help; I've done numerous permissions repairs with and without the install disk, tried replacing both programs with previous versions from Time Machine, and don't know what to do now (I'm running Snow Leopard).
Process:
iTunes [4677]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.1 (10.5.1)
Build Info:
iTunes-10514201~1
Code Type:
X86 (Native)
Parent Process: launchd [497]
Date/Time:
2012-05-09 14:11:54.935 +0200
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
115237 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 512 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
79960AFD-9584-4C5E-9A3D-E7236FA985D0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000096
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime
0x96b5c91e SetTimeBaseRate_priv + 12
1 com.apple.QuickTime
0x96b4edcd QTGetWallClockTimeBase_priv + 109
2 com.apple.QuickTime
0x96b4ecf9 AssureThreadTopLevelIdleManagerExists + 45
3 com.apple.QuickTime
0x96b4ec21 QTGetTimeUntilNextTask_priv + 60
4 com.apple.QuickTime
0x96b4ebd9 QTGetTimeUntilNextTask + 29
5 com.apple.QTKit
0x99314681 +[QTMovie_QuickTime idleAllMovies:] + 457
6 com.apple.Foundation
0x97968484 __NSFireTimer + 141
7 com.apple.CoreFoundation
0x981eda3b __CFRunLoopRun + 8059
8 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
9 com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox
0x97633e04 RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox
0x97633bb9 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox
0x97633a3e BlockUntilNextEventMatchingListInMode + 81
13 com.apple.AppKit
0x94c51595 _DPSNextEvent + 847
14 com.apple.AppKit
0x94c50dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
15 com.apple.AppKit
0x94c131f3 -[NSApplication run] + 821
16 com.apple.iTunes
0x00004a1e 0x1000 + 14878
17 com.apple.iTunes
0x00004889 0x1000 + 14473
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x9a429382 kevent + 10
1 libSystem.B.dylib
0x9a429a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x9a428f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x9a428cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x9a428781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 3:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x0000b399 0x1000 + 41881
4 com.apple.iTunes
0x00021909 0x1000 + 133385
5 com.apple.iTunes
0x008452f9 0x1000 + 8667897
6 libSystem.B.dylib
0x9a430259 _pthread_start + 345
7 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 4:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0003fa0c 0x1000 + 256524
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 5:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x0000b399 0x1000 + 41881
4 com.apple.iTunes
0x0000b2b0 0x1000 + 41648
5 com.apple.iTunes
0x0000b133 0x1000 + 41267
6 com.apple.iTunes
0x00930093 0x1000 + 9629843
7 com.apple.iTunes
0x009300bd 0x1000 + 9629885
8 com.apple.iTunes
0x008452f9 0x1000 + 8667897
9 libSystem.B.dylib
0x9a430259 _pthread_start + 345
10 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 6:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.iTunes
0x0014b989 0x1000 + 1354121
3 com.apple.iTunes
0x00054bc3 0x1000 + 342979
4 com.apple.iTunes
0x0014c4f6 0x1000 + 1357046
5 com.apple.iTunes
0x0092eb9a 0x1000 + 9624474
6 com.apple.iTunes
0x00931a50 0x1000 + 9636432
7 com.apple.iTunes
0x0013e334 0x1000 + 1299252
8 libSystem.B.dylib
0x9a430259 _pthread_start + 345
9 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib
0x9a421ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation
0x9822bc53 __CFSocketManager + 1091
2 libSystem.B.dylib
0x9a430259 _pthread_start + 345
3 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 8:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 9:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 10:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 11:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 12:
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x000525dd 0x1000 + 333277
4 com.apple.iTunes
0x00052499 0x1000 + 332953
5 com.apple.iTunes
0x00052435 0x1000 + 332853
6 com.apple.iTunes
0x00052288 0x1000 + 332424
7 com.apple.iTunes
0x008452f9 0x1000 + 8667897
8 libSystem.B.dylib
0x9a430259 _pthread_start + 345
9 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 13:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 14:
0 libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1 libSystem.B.dylib
0x9a403267 mach_msg + 68
2 com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000b1be 0x1000 + 41406
6 com.apple.iTunes
0x008452f9 0x1000 + 8667897
7 libSystem.B.dylib
0x9a430259 _pthread_start + 345
8 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 15:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 16:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 17:
0 libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
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3 com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib
0x9a430259 _pthread_start + 345
5 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 19:
0 com.apple.CFNetwork
0x95b26fb3 cfNetworkConstantMap() + 2454
1 com.apple.CFNetwork
0x95b29fac HTTPReadFilter::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 46
2 com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
3 com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
4 com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
5 com.apple.CFNetwork
0x95b3180d HTTPNetStreamInfo::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 289
6 com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
7 com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
8 com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
9 com.apple.CFNetwork
0x95b3300a SocketStream::setHandshakeInterception(__CFReadStream*, unsigned char (*)(void const*, __CFArray const*), void const*) + 164
10 com.apple.CFNetwork
0x95b7fa48 HTTPProtocol::useNetConnectionForRequest(__CFNetConnection*, __CFHTTPMessage*, unsigned char) + 310
11 com.apple.CFNetwork
0x95b83840 HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 356
12 com.apple.CFNetwork
0x95b817e2 HTTPConnectionCache::EnqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 198
13 com.apple.CFNetwork
0x95b123d8 HTTPProtocol::createStream() + 1404
14 com.apple.CFNetwork
0x95b11e4d HTTPProtocol::createAndOpenStream() + 71
15 com.apple.CFNetwork
0x95b10118 URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 344
16 com.apple.CFNetwork
0x95b0bdae URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 626
17 com.apple.CFNetwork
0x95b90a1b URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 307
18 com.apple.CFNetwork
0x95b0ba4d URLConnectionLoader::processEvents() + 93
19 com.apple.CFNetwork
0x95b09987 MultiplexerSource::perform() + 183
20 com.apple.CoreFoundation
0x981ee42b __CFRunLoopDoSources0 + 1563
21 com.apple.CoreFoundation
0x981ebeef __CFRunLoopRun + 1071
22 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
23 com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
24 com.apple.Foundation
0x97973224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
25 com.apple.Foundation
0x9793a4c4 -[NSThread main] + 45
26 com.apple.Foundation
0x9793a474 __NSThread__main__ + 1499
27 libSystem.B.dylib
0x9a430259 _pthread_start + 345
28 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 20: JavaScriptCore::Marking
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
Thread 21: JavaScriptCore::BlockFree
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4302b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore
0x9021231c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 22: WebCore: LocalStorage
0 libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib
0x9a430259 _pthread_start + 345
5 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 23:
0 libSystem.B.dylib
0x9a402b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x9a4306e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib
0x9a45f5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreVideo
0x9090e7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo
0x9090d5eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo
0x9090d2ea startIOThread(void*) + 156
6 libSystem.B.dylib
0x9a430259 _pthread_start + 345
7 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x96b4ed6e ecx: 0x0037c940 edx: 0x003f0200
edi: 0x00000000 esi: 0xa097f760 ebp: 0xbfffe738 esp: 0xbfffe6f0
ss: 0x0000001f efl: 0x00010286 eip: 0x96b5c91e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000096
Binary Images:
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0x11f8000 - 0x1273fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <625F3334-AE98-A063-F594-D6E02596D4C7> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x12b8000 - 0x12ddff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x164e000 - 0x1718fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
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0x17da000 - 0x1b45ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1baa000 - 0x1eeafeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x2533000 - 0x2538ff7 +com.eltima.FolxIM ??? (1.5) <F7729F56-8DD2-D0A1-EDEA-FCA2697D2236> /Library/InputManagers/FolxIM/FolxIM.bundle/Contents/MacOS/FolxIM
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0x17e43000 - 0x17e49ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
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0x1a6fa000 - 0x1a6ffff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1aaf7000 - 0x1ac12fe3 com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x1c5d4000 - 0x1c5f8fe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x2020e000 - 0x20387ff7 GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x203b9000 - 0x207befe7 libclh.dylib 3.1.1 C (3.1.1) <15AD52DD-FC3F-305E-5C31-699329E8FDE1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <412DBD1B-E9B5-E67C-99E4-820BF38239AC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90044000 - 0x90124fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x90125000 - 0x9012bff7 libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <6EE825E7-CBA5-2AD2-0336-244D45A1A834> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x9012c000 - 0x90206fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90207000 - 0x904b4feb com.apple.JavaScriptCore 6534.55 (6534.55.2) <2FF650FE-AE0A-BB83-0BC6-BD2D192F2873> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x904b5000 - 0x904e6ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x9087e000 - 0x9088aff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
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0x9088d000 - 0x908c0fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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0x90c1d000 - 0x90c21ff7 IOSurface ??? (???) <89D859B7-A26A-A5AB-8401-FC1E01AC7A60> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90c22000 - 0x90c25ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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0x928d3000 - 0x928deff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x928df000 - 0x9291cff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x92925000 - 0x9299ffff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x929a0000 - 0x93717fe7 com.apple.WebCore 6534.55 (6534.55.3) <88D78C7B-168E-F85E-7ED1-2D351ABB5582> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x93718000 - 0x93779fe7 com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x937c2000 - 0x93b2dff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93b4c000 - 0x93ba2ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x93ba3000 - 0x93c4bffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x94ba0000 - 0x94be5ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x94c08000 - 0x94c08ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94c09000 - 0x954ecff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x95549000 - 0x95570ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x95571000 - 0x95571ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95572000 - 0x95592fe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x955c6000 - 0x958e6ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x958e7000 - 0x95a69fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x95a6a000 - 0x95afcfe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95afd000 - 0x95afdff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x95afe000 - 0x95baafe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x95bab000 - 0x95cb7fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x95cb8000 - 0x95ee3ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x95ee4000 - 0x95ee4ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95ee5000 - 0x95f2cffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x96278000 - 0x962b6ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x962b7000 - 0x96352fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96353000 - 0x96401ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96402000 - 0x9640dff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9640e000 - 0x9653cfe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9653d000 - 0x965a7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x965a8000 - 0x965eeff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x965ef000 - 0x96603ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96604000 - 0x9667bff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9667c000 - 0x96ab1ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x96ab2000 - 0x96ae2ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x96b27000 - 0x96e21fef com.apple.QuickTime 7.6.6 (1789) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96e22000 - 0x96e3dff7 libPng.dylib ??? (???) <05445692-8AF7-CAB6-EBF5-1F7B3A906CCB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96e4a000 - 0x96eaeffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96eaf000 - 0x96ed3ff7 libJPEG.dylib ??? (???) <7EBC924F-B2EE-68B0-4EA0-F99EF54F0306> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96f8b000 - 0x96f95fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x97170000 - 0x97586ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x975c8000 - 0x975fefff libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
0x975ff000 - 0x97923fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97924000 - 0x97b95fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97b96000 - 0x97c52fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97c53000 - 0x97c61ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x97cab000 - 0x97cb4ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97cbf000 - 0x97cd4fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x97e38000 - 0x97e39ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x97f19000 - 0x97f3afe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97f62000 - 0x97f72ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9801d000 - 0x9809fffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x980a0000 - 0x980e0ff3 com.apple.securityinterface 4.0.1 (40418) <FED0C1B5-469E-ADFF-308E-C10B6A68AE45> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x980e1000 - 0x9815aff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9816b000 - 0x981aeff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x981af000 - 0x9832afe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x983ee000 - 0x98400ff7 com.apple.MultitouchSupport.framework 207.11 (207.11)Hey Dunndw!
I have a couple of articles that may help you troubleshoot this issue. First, we can address it as an unexpected quit in iTunes, and use this article for troubleshooting:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
You could also address it as an issue with contacting the iTunes Store, and use this article to troubleshoot:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
ITunes crashes when I try to burn a cd on an external dvd drive
My internal DVD writer stopped working. The cost of a new one was too high. I just bought an Amazon Basics DVD writer. It works fine in the Finder. In iTunes, I can import songs from a CD that is in the drive but it crashes when I try to burn a CD. This is the error message that I get:
Date/Time: 2011-10-19 13:16:40.034 -0700
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [60]
Version: 9.2 (9.2)
Build Version: 1
Project Name: iTunes
Source Version: 9206101
PID: 742
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x6c485115
Thread 0 Crashed:
0 com.apple.HIToolbox 0x92f4602d GetDialogItemAsControl + 97
1 com.apple.iTunes 0x007a16b0 0x1000 + 7997104
2 com.apple.iTunes 0x007a1706 0x1000 + 7997190
3 com.apple.iTunes 0x007a1755 0x1000 + 7997269
4 com.apple.iTunes 0x0037767d 0x1000 + 3630717
5 com.apple.iTunes 0x003778e8 0x1000 + 3631336
6 com.apple.iTunes 0x005ce93d 0x1000 + 6084925
7 com.apple.iTunes 0x003754c3 0x1000 + 3622083
8 com.apple.iTunes 0x002407ac 0x1000 + 2357164
9 com.apple.iTunes 0x002464bd 0x1000 + 2380989
10 com.apple.iTunes 0x00246963 0x1000 + 2382179
11 com.apple.iTunes 0x00162c7e 0x1000 + 1449086
12 com.apple.iTunes 0x00162c49 0x1000 + 1449033
13 com.apple.iTunes 0x00162b6e 0x1000 + 1448814
14 com.apple.iTunes 0x00162abc 0x1000 + 1448636
15 com.apple.iTunes 0x0014291f 0x1000 + 1317151
16 com.apple.iTunes 0x00142666 0x1000 + 1316454
17 com.apple.iTunes 0x000a27c8 0x1000 + 661448
18 com.apple.HIToolbox 0x92e054d7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
19 com.apple.HIToolbox 0x92e04b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
20 com.apple.HIToolbox 0x92e0bf7c SendEventToEventTarget + 56
21 com.apple.HIToolbox 0x92e0c40f ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1169
22 com.apple.HIToolbox 0x92e0588e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
23 com.apple.HIToolbox 0x92e04b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
24 com.apple.HIToolbox 0x92e0bf7c SendEventToEventTarget + 56
25 com.apple.iTunes 0x003c94cf 0x1000 + 3966159
26 com.apple.HIToolbox 0x92e054d7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
27 com.apple.HIToolbox 0x92e04b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
28 com.apple.HIToolbox 0x92e04a41 SendEventToEventTargetWithOptions + 55
29 com.apple.HIToolbox 0x92e0c0e3 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 357
30 com.apple.HIToolbox 0x92e0588e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
31 com.apple.HIToolbox 0x92e04b7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
32 com.apple.HIToolbox 0x92e0bf7c SendEventToEventTarget + 56
33 com.apple.HIToolbox 0x92e4feb3 ToolboxEventDispatcher + 81
34 com.apple.HIToolbox 0x92e4e8cb RunApplicationEventLoop + 165
35 com.apple.iTunes 0x00102d94 0x1000 + 1056148
36 com.apple.iTunes 0x00102ca2 0x1000 + 1055906
37 com.apple.iTunes 0x0000c7fb 0x1000 + 47099
38 com.apple.iTunes 0x00004aed 0x1000 + 15085
39 com.apple.iTunes 0x0000377b 0x1000 + 10107
40 com.apple.iTunes 0x000036a9 0x1000 + 9897
Thread 1:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
3 com.apple.iTunes 0x003603b0 0x1000 + 3535792
4 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x91469356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 3:
0 libSystem.B.dylib 0x90024407 semaphore_wait_signal_trap + 7
1 com.apple.iTunes 0x0000ba41 0x1000 + 43585
2 com.apple.iTunes 0x0001cb65 0x1000 + 113509
3 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 4:
0 libSystem.B.dylib 0x90019d0c select + 12
1 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 5:
0 libSystem.B.dylib 0x9004e6ec accept + 12
1 com.apple.iTunes 0x004442fb 0x1000 + 4469499
2 com.apple.iTunes 0x004443c9 0x1000 + 4469705
3 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 6:
0 libSystem.B.dylib 0x9004e6ec accept + 12
1 com.apple.iTunes 0x004442fb 0x1000 + 4469499
2 com.apple.iTunes 0x004443c9 0x1000 + 4469705
3 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 7:
0 libSystem.B.dylib 0x90047927 semaphore_timedwait_signal_trap + 7
1 com.apple.iTunes 0x00031a45 0x1000 + 199237
2 com.apple.iTunes 0x00031999 0x1000 + 199065
3 com.apple.iTunes 0x00031912 0x1000 + 198930
4 com.apple.iTunes 0x003604ef 0x1000 + 3536111
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 8:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9283139c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 9:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
3 com.apple.iTunes 0x003603b0 0x1000 + 3535792
4 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 10:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
3 com.apple.iTunes 0x003603b0 0x1000 + 3535792
4 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 11:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
3 com.apple.DiscRecordingEngine 0x950adf98 DRCDTextBlockGetTypeID + 3700
4 com.apple.DiscRecordingEngine 0x950ade75 DRCDTextBlockGetTypeID + 3409
5 com.apple.DiscRecordingEngine 0x950ad950 DRCDTextBlockGetTypeID + 2092
6 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x7679301d ebx: 0xbffd969c ecx: 0xbffd9600 edx: 0x00000002
edi: 0x1a316110 esi: 0x6c48510d ebp: 0xbffd9648 esp: 0xbffd9620
ss: 0x0000001f efl: 0x00010202 eip: 0x92f4602d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0xc8afff com.apple.iTunes 9.2 /Applications/iTunes.app/Contents/MacOS/iTunes
0xee0000 - 0xf67fff com.apple.iTunes.iPodUpdater 9.2 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Version s/A/iPodUpdater
0x1a05000 - 0x1af2fff com.apple.WebKit 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1b97000 - 0x1d6ffff com.apple.JavaScriptCore 4533.19 (4533.19.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptC ore
0x1dd7000 - 0x1eb5fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x1ee1000 - 0x29a2fff com.apple.WebCore 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore. framework/Versions/A/WebCore
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0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ATS.framework/Versions/A/ATS
0x90446000 - 0x904f4fff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.31 (682.32) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Ca rbonCore.framework/Versions/A/CarbonCore
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0x9fb14000 - 0x9ff69fff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/CoreGraphics
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: AmazonBasics ODD, JOINSOON, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mAUnfortunately, it may just be a problem with the older version of iTunes. Working versions don't always keep working. You should invest in an Intel Mac and get iTunes 10. It would make so much more on your Mac work smoother as well, and you could upgrade to Lion.
-
My itunes crashes when i try to play a song
My itunes keeps crashing when I try to access the Itunes store or when i try playing a song...HELP!!!
I solved it myself... for the benefit of those viewing...
1) I ran Applejack as a "see what happens" step, as that's fixed interesting problems before
2) Then ran disk utility, and blew out the hard drive (erased it) completely and did it as Mac OS Journaled
3) Waved a rubber chicken around my head
4) Restored the iPod in iTunes
All works normally now. -
I Tunes crashes when I try to sync photos (via USB cable provided with Ipad) from computer to Ipad. It worked fine before I downloaded the newest ITunes update. I tried downloading the update again but it still crashed.
My iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated. -
Itunes crashes when i try to play video
Itunes works fine for music but crashes when i try ti play movies or tv shows. It works fine with my apple tv, but won't play through my macbook pro. I get the following error report:
Date/Time: 2007-05-26 08:21:28.229 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [59]
Version: 7.1.1 (7.1.1)
Build Version: 3
Project Name: iTunes
Source Version: 7110502
PID: 292
Thread: Unknown
Link (dyld) error:
Symbol not found: _QTGetMoviePlayabilityState
Referenced from: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.0.47
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
MacBook Pro Mac OS X (10.4.9)I found out the answer - Quicktime was damaged. I deleted it and downloaded a new copy and all worked fine
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ITunes crashes when i try to restore my ipod
So heres the deal. A friend gave me an 10gig second gen iPod which it was formatted for windows. Some of the music would not sync to the ipod. The warning I got said the software on my ipod was too old to sync all songs. When i tried to restore or update the ipod, itunes would just close.
So, I reformatted iPod to mac os extended(journaled) updated iTunes to 7.2 (was 7.1.1) and iTunes still crashes when I try to restore or update. I get the folder and triangle.
I have spent the better part of this weekend trying to get this fixed. I have searched the forums here and tried everything that was suggested. Somehow I need to restore it but iTunes keeps crashing.
What else is there to do?Hey buddy,
I don't know how far you got with your problem. But in the end I had so many problems with Lion and iTunes. I backed up all my stuff using time machine. Did a full format and reinstalled Lion. My problem has now gone. It'll take a day or two to fully get you back to where you are depending on applicatiosn and your data.
Another thing I had enabled was Disk Useage on my Classic. I unchecked that in itunes too after the rebuild and I didn't have any other problems too.
I'm not sure what the problem was, but I encountered unexpected Finder freezes and I needed a rebuild.
Hope this is of some help. Good Luck if you haven't solved the problem yet.
It seems as though you and I were the only one havcing this problem. -
Why my iTunes crashes when I try to watch my videos and I can't reopen it after doing so.
Why my iTines crashes when I try to wtch videos and I can't reopen it after doing so?
Is it giving you an "iTunes has stopped working" message when you play the videos?
If so, let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
ITunes crashes when I try and play a purchased music video
This is a new problem and appeared out of the blue. Any suggestions how to fix?
I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15
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