ITunes crashes when I try to purchase something, using ios 6 on iPhone 4S
Every time I try and make a purchase, iTunes just crashes back to the home screen...any help?
Basics from the user guide are restart, reset, restore,
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Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
When I try to purchase something it tells me my purchase cannot be completed .please apple support. Com/ itunes
Okay, the obvious answer, have you tried contacting iTunes Store support? http://www.apple.com/support/itunes/contact/
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when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records -
In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
When i try to purchase something on itunes it says I need to entrer the security code on my card and when I do it says i need to enter a valid one.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental? -
Why can't I connect to iTunes Store when I try to purchase an application?
Why can't I connect to iTunes Store when I try to purchase an application?
Hi marlonwanawan,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?
Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone tell me why?
Try signing out then back in. Try again.
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Itunes crashes when I try to authorise PC for Itunes match
I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused. -
ITunes crashes when I try to downlaod music from CD's
iTunes crashes when I try to download Cds however it allows me to listen to them. I have tried re-installing itunes and quicktime but it hasn't made a difference. Any suggestions?
Thanks in advanceDo you possibly mean iTunes crashes when attempting to rip media from the CDs or when attempting to download media from the iTunes store?
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i show $25 in my itunes - but when I try to purchase a series for $24.99, it says I dont have enough money
Hello, this might help:
Sales tax is charged on iTunes Store purchases where required by local law. The tax noted on your iTunes Store invoice is an estimate and may not reflect the final charges. The following lists show the states that charge taxes for the respective item types as of October 2011.
Music
AL, AZ, CO, CT, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV, and WY
Videos
AL, AZ, CO, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV
Applications, Software, and iPod Games
AL, AZ, CO (city tax), CT, DC, DE, HI, ID, IL, IN, KS, KY, LA, ME, MA, MI, MN, MS, NC, NE, NJ, NM, NY, ND, OH, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, and WY
There is no sales tax on the purchase of an iTunes Gift Certificate, Gift Card, or Allowance. When any of these are used toward purchases made on the iTunes Store, sales tax will be added to the total of the purchase if the billing address on the purchaser's account is in a state where digital downloads are taxable.
All information on applicable taxes are subject to change. -
When I try to purchase something, it dont succeed and it tells me to contact the support
When I try to purchase something, it dont succeed and it tells me to contact the support
Click here and request assistance.
(85424) -
Safari, App Store, iCloud all instantly crash when I try to open them on iOS 7
Safari, App Store, iCloud all instantly crash when I try to open them on iOS 7.
On iPhone 5s. Cannot back up (on cloud) or even enter settings for any of the apps as it crashes again.
Luckily had Chrome installed or would not be able to go online. Ideas?If you have apps that crash as soon as you attempt to access them and resetting the network settings had no effect I would then go straight to restoring the device back to default settings. Once restored to default I would try the device to see if this resolved the issue BEFORE restoring the backup to the device. It's likely the issue you are having has to do with corrupted software.
http://support.apple.com/kb/PH1691
Good luck friend.
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