ITunes crashes when I view music library in Cover-Flow view.

*Whenever I try to view my music library in cover-flow mode iTunes freezes. The only way I can close it is to use Task Manager to stop the iTunes.exe process.* I can then restart iTunes which works fine until I try to switch to Cover-Flow view and it immediately crashes again. Not a show-stopper, but very annoying. This has happened with versions 9.1, 9.2, and now 9.2.1.4
I'm running a Win 7 Ultimate Sony Vaio laptop with 3 gigs memory. Grateful for any suggestions!

Have a look at this article in the Apple Knowledge Base and let us know if it solves your problem.

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ITunes crashes when I click on Library w/ shuffle connected

I can't get the applecare guys to talk this one out.
I have a g4 imac running osx 10.4 and itunes 7.1.1 and for some reason, whenever I have my shuffle (2nd gen) plugged in and I click on Library, iTunes crashes. I had no problems with 10.3.9 when I first got my new shuffle.
This all started when I updated my os to 10.4 and bought my girlfriend a 2nd gen shuffle. when her shuffle was connected the same thing happend. I hadn't updated my songs since updating my os, so I thought it was a problem with her shuffle. I restored the software on her shuffle, but that didn't help. I actually returned her ipod to amazon.com and got a new one (which I've been using with my new intel iBook).
so, tonight I had my shuffle charging and I clicked on Library and itunes crashed. hmmm. some fun.
so i updated to itunes 7.1.1 and it still does the same thing. Only difference is
my shuffle got erased by the stupid autofill nonsense.
how can I get my **** shuffle to work, again?
HELP!
shuffle 2nd gen Mac OS X (10.4) iMac G4, iTunes 7.1.1

You might try this:
http://docs.info.apple.com/article.html?artnum=61937

ITunes crashing when listening to music previews

Has anyone else experienced this problem. I have no problems accessing the Music Store - even if it is slower then usual - but everytime I try to listen to a song preview my iTunes crash. I'm not totally sure, but I believe the problems started with iTunes 7.
Any suggestions would be very much appreciated.

I have the same problems. Before i tunes 7 everything worked fine. Now it takes ages to listen to one song. I get messages like re buffering or network stalled. I tried everything that Apple suggested but nothing worked. I also have a pretty fast broadband connection.
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ITunes crashes when I sync music with iphone.

I use OS X Lion, iTunes 10.4 and iphones iOS 4.3.3. I've upgraded both iTunes and Iphone but nothing helps. I can sync everything but music. What's worse; when my iphone is connected it says that my music IS synced, but my Iphone says that there is no music on it. What to do?

Wow, I just deleted my playlist that I had and that fixed the problem..

My itunes software crashes when accessing the music downloads. I use window 8.1

Is there a fix for itunes crashing when accessing the music download. I use windows 8.1?

Hello gaz2243,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Annoying bug: Duplicate albums in the Cover Flow view

When viewing my music via the Cover Flow view (sorting Album by Artist) I frequently come across an album that appears twice. For example, I see two copies of Florence and the Machine's "Lungs" side by side. The first copy contains the first track on the album and the second copy has the remainder of the album.
My first thought was "Oh, I must have mislabeled the album field of that first track so it's being saved as a different album... maybe I put in an extra space or something." But when I view the album in the Finder, all the tracks are in the same album folder. Just to be sure, I selected all the tracks on the album in iTunes and made sure the Album info field was correct, checked the checkbox, and clicked OK. Still nothing changes.
I was finally able to fix this by selecting all the tracks on the album in iTunes and changing the Album info field to a completely NEW name (in this example "Lungs TEMP", then selecting them all again and renaming them BACK to the CORRECT name (Lungs). Ta da... Yea. Now there's only one "Lungs" album in Cover Flow.
No big deal if I only had to do this once, but this bug exists all over the place! 11,000 songs is a lot to sort through. It's almost like iTunes is caching bad data somewhere, but I don't know how to delete this cache.
Ideas? Anyone else seen this behavior?

It happens... See http://samsoft.org.uk/iTunes/grouping.asp for more.
tt2

A diagonal line across every cover in the cover flow view

I have a black diagonal line across every cover when use the cover flow view. Even in the iTunes store, in the tv shows or music videos, in cover flow view, I still see a black diagonal line across the cover.
I reinstalled iTunes 7.0.2 a few times, but the problem still remains.
Verypong.

Had the same problem too. Also the problems of bottom text (which displays number or songs, amount of time etc.) displayed incorrectly with maximized windows; some part of iTunes 7 would turn black when I resized its internal columns/windows; and the annoying resource-eating habit that caused maximizing/restoring other windows slowing to a crawl.
So far, my solution is going back version 6.
Please fix the problems soon, Apple! I didn't have problems like this with Windows Media Plyaer 11 beta!

View –Cover Flow View-Grey scale images

View –Cover Flow View-Grey scale images
Hi. No problems when I view my album covers in either [List View] or [Album View]. When I use [Cover Flow View] I get distorted lines, less than even a blurred image, in fact grey scale. Seems strange that iTunes can display in [List View] or [Album View], but not in [Cover Flow View]. Any ideas? Thanks.

I don't know the answer to this so a couple of suggestions, are you on the latest version of iTunes that is compatible with Windows 2000?
If not you can download it here:
http://www.apple.com/support/downloads/itunes732forwindows2000.html
Are you upto date with your DirectX for Windows 2000? Although looking at the MS website it doesn't look as though there is anything particularly new:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7c61e5da-8c60-43f6-9549 -65b93cf6f987&DisplayLang=en
Also check your computer manufacturer's support website to make sure you are upto date with your drivers etc.

Multiple Albums in Cover Flow View

I am running iTunes 7.3.2, and I am experiencing a strange "problem" with Cover Flow View.
A number of albums that I have downloaded from the iTunes store show up with 2 albums in Cover Flow View. In fact, it always appears to be 1 Album Cover for Track 1 of the Album and a 2nd Album Cover for the remaining tracks.
They are not compilations, and I have checked that the Album, Artist and Album Artist are all the same. In addition, it is only happening with 1 artist: Ali Farka Touré. All three albums: Niafunké, The Source and Talking Timbuktu do the exact same thing. This is true no matter what sorting I use, or even if I use search to limit the list to 1 album.

Mark Verschell wrote:
Well, solved this one myself. First let me add that in Album View, it showed up as 2 albums also (track 1 in one album, tracks 2..n in a second album)
I went back and looked carefully and the ONLY difference in these albums was that the Artist Name (and in one case, also the Album) contained an accented e (é).
I selected all the tracks from an Album, did a Get Info, changed the é to an e in the Artist and Album Artist fields - and poof (or poofé) - one album. Then, I selected them all again, and changed the e BACK to an é - and it stayed in one album.
That sounds to me like Cover Flow somehow registered the "é" in most tracks but thought it was an "e" in some. The same thing happens with capitalization — if you change "Rage Against the Machine" to "Rage Against The Machine", most of iTunes will see the change immediately, but Cover Flow will sometimes continue to display the lower-case "the" until you whack it a few times. Since a difference in capitalization (or accenting) of a single letter will make two fields non-matching in iTunes's eyes, that could cause Cover Flow to split an album into "Rage Against the Machine" and "Rage Against The Machine" tracks.
I have lots of accented letters in my library, and haven't seen this splitting behavior; I think the problem stems from different parts of iTunes having different rules for calling two fields identical.

No Cover Flow View over a network?!?

I'm really exicted about the new version of iTunes 7. I especially like the new Cover Flow view. However, I'm attempting to connect to the my library on my network from my laptop and the view options for the album and cover flow are grayed out.
Am I missing something? Why would they not implement that over a network?

Same problem here. Strange considering the "iTV" will do somewhat use this feature over a network. Any workarounds?

Itunes Crashes when importing Music File or Folder on Windows 7 64-Bit with Itune 10.5 and update ios 5

Itunes crashes when importing Music File or Folder ever since i updated it yesterday

You can try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). You may get a more useful error message as to which component has problems.
tt2

ITunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working

iTunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working and then it shuts iTunes down. Anyone else every have this issue. Any ideas on a fix?
Thanks,

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

My itunes crash when accessing the library of IMatch

My itunes crash when accessing the library of IMatch. I'm using Windows 7 64 bit.
this error is occurring in the last update.

solved the problem by removing the file TSLicense.

Itunes crashes when importing music (v10.5.2.11, Win 7 (64))

iTunes crashes whenever I try to import either a file or folder - regardless of the file format (e.g. WMA, MP3 etc.).
This is only a recent problem. Is the only option to try to re-install iTunes?
Thanks for any assistance.
Dyswim

I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest.

ITunes crashes when Importing music from CD

Hi,
Im having trouble importing CD's using itunes. The process begins and then midway through the first track i get an error message saying that itunes need to close. I have run the CD diagnostics, but dont really understand what they mean. If anyone can offer any ideas on how to fix this it would be very gratefully recieved.
Thanks,
My CD Diagnostics results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eveshamvale AWRDACPI
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), BSSTOR (1.0.7.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 7500 Series\RADEON 7500 Series
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8520B________________1.03___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8161B_______________0100___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVD-ROM GDR8161B, Rev 0100
Audio CD in drive.
Found 17 songs on CD, playing time 75:51 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:33:45
Track 3, start time 07:48:40
Track 4, start time 12:09:20
Track 5, start time 15:38:47
Track 6, start time 19:13:32
Track 7, start time 22:08:32
Track 8, start time 26:44:32
Track 9, start time 30:24:22
Track 10, start time 35:19:72
Track 11, start time 41:43:50
Track 12, start time 46:32:25
Track 13, start time 51:25:05
Track 14, start time 57:55:02
Track 15, start time 62:58:65
Track 16, start time 67:45:55
Track 17, start time 72:12:15
Audio CD reading succeeded.
Get drive speed succeeded.
E: HL-DT-ST CD-RW GCE-8520B, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 49:42 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:56:45
Track 3, start time 08:19:37
Track 4, start time 12:21:05
Track 5, start time 16:54:65
Track 6, start time 21:40:52
Track 7, start time 26:57:60
Track 8, start time 30:54:62
Track 9, start time 34:33:25
Track 10, start time 38:37:42
Track 11, start time 42:09:10
Track 12, start time 44:35:30
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4 8 10.

I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest.

ITunes crashes when I view music library in Cover-Flow view.

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