Itunes Crashes when importing Music File or Folder on Windows 7 64-Bit with Itune 10.5 and update ios 5

Itunes crashes when importing Music File or Folder ever since i updated it yesterday

You can try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). You may get a more useful error message as to which component has problems.
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Similar Messages

  • Itunes crashes when importing music (v10.5.2.11, Win 7 (64))

    iTunes crashes whenever I try to import either a file or folder - regardless of the file format (e.g. WMA, MP3 etc.). 
    This is only a recent problem.  Is the only option to try to re-install iTunes? 
    Thanks for any assistance. 
    Dyswim

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

  • ITunes crashes when Importing music from CD

    Hi,
    Im having trouble importing CD's using itunes. The process begins and then midway through the first track i get an error message saying that itunes need to close. I have run the CD diagnostics, but dont really understand what they mean. If anyone can offer any ideas on how to fix this it would be very gratefully recieved.
    Thanks,
    My CD Diagnostics results:
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    eveshamvale AWRDACPI
    iTunes 6.0.3.5
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: AFS2K (3.1.21.0), BSSTOR (1.0.7.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON 7500 Series\RADEON 7500 Series
    IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STCD-RW_GCE-8520B________________1.03___, Bus Type ATA, Bus Address [1,0]
    IDE\CdRomHL-DT-STDVD-ROM_GDR8161B_______________0100___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: HL-DT-ST DVD-ROM GDR8161B, Rev 0100
    Audio CD in drive.
    Found 17 songs on CD, playing time 75:51 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:33:45
    Track 3, start time 07:48:40
    Track 4, start time 12:09:20
    Track 5, start time 15:38:47
    Track 6, start time 19:13:32
    Track 7, start time 22:08:32
    Track 8, start time 26:44:32
    Track 9, start time 30:24:22
    Track 10, start time 35:19:72
    Track 11, start time 41:43:50
    Track 12, start time 46:32:25
    Track 13, start time 51:25:05
    Track 14, start time 57:55:02
    Track 15, start time 62:58:65
    Track 16, start time 67:45:55
    Track 17, start time 72:12:15
    Audio CD reading succeeded.
    Get drive speed succeeded.
    E: HL-DT-ST CD-RW GCE-8520B, Rev 1.03
    Audio CD in drive.
    Found 12 songs on CD, playing time 49:42 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:56:45
    Track 3, start time 08:19:37
    Track 4, start time 12:21:05
    Track 5, start time 16:54:65
    Track 6, start time 21:40:52
    Track 7, start time 26:57:60
    Track 8, start time 30:54:62
    Track 9, start time 34:33:25
    Track 10, start time 38:37:42
    Track 11, start time 42:09:10
    Track 12, start time 44:35:30
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
    The drive CDRW speeds are: 4 8 10.

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

  • ITune crashes when importing .mov files

    I have a few mov files on the desktop and dragged them to iTune library. iTune shut down without warning. I also tried importing it by selecting File>Import, but this did the same thing. Any suggestions?
    MacBook   Mac OS X (10.4.6)   Returning to Mac after 10 years of absence

    The File > Import menu is not for adding sound or video files to iTunes. Instead, try the File > Add to Library menu.
    Also, the properties of the .mov files may not be such that iTunes supports them. You can check the info using QuickTime Player. If necessary, you can convert the files to a supported format using a number of freeware/shareware/commercial applications available from Macupdate and Versiontracker.

  • ITunes Crashes when importing Music Library

    HI
    my Hard drive crashed but i have backup of my music and the music library ( from itunes 9)
    i want to import the music library to itunes 10 ( to have my playlists back) but when i start importing it crashes.
    also, do i have to put the music back in the music folder first and then import the music library or what are the correct steps to do i?

    Hi Chris
    I copied my bakcup itunes folder to the new itunes folder and everything seamed ok. But with time itunes asks me for the location of some songs... and they are a lot. I also had a problem that the songs i found where moved to the itunes/media/music ( new in itunes 10,) and i had everything in itunes/music ( as in ituens 9) what can i do to fix the file search path ? changing one by one takes a lot of time
    thanks

  • Premiere Pro 5.5 crashes when importing mpg file

    Premiere Pro 5.5 crashes when importing mpg file.
    I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
    When I do this it indexes the file. After it is done indexing is when I can then import the file.
    Should I not just be able to tell it to import and it does the indexing?
    These files that I am tryig to open were with Premiere Pro 4.

    Welcome to the forum.
    What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
    Good luck,
    Hunt

  • IPhoto 9.2.3 crashes when importing jpeg files in OS 10.6.8

    iPhoto 9.2.3 crashes when importing jpeg files in OS 10.6.8. Has worked perfectly until recently. Camera: Sony.
    Help! Thanks

    Not sure if this is it... found this in CrashReporter
    Process:    
    SystemUIServer [154]
    Path:       
    /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
    Identifier: 
    com.apple.systemuiserver
    Version:    
    1.6 (298.17)
    Build Info: 
    SystemUIServer-2981700~7
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [149]
    PlugIn Path:  
    /Library/Application Support/iStat local/extras/iStatMenusDrives.menu/Contents/MacOS/iStatMenusDrives
    PlugIn Identifier: com.iSlayer.iStatMenusDrives
    PlugIn Version:
    ??? (2.0)
    Date/Time:  
    2012-07-25 12:15:25.589 -0400
    OS Version: 
    Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:     
    239771 sec
    Crashes Since Last Report:      
    1
    Per-App Interval Since Last Report:  3525 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                 
    4C22FC88-8025-4C80-AEF8-A730365FC6C5
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  3
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSGenericException', reason: '*** Collection <NSCFArray: 0x1006cb6a0> was mutated while being enumerated.<CFArray 0x1006cb6a0 [0x7fff70a29ee0]>{type = mutable-small, count = 2, values = (
    0 :
    Name = (null)
    Mount = /
    UUID = B059E233-0145-3B10-842A-1D92DEB14682
    Icon = NSWorkspaceIcon
    BSD = disk0s2
    Type = Physical
    Mounted = 1
    Ejectable = 0
    Boot = 1
    Whole = 0
    Enabled = 0
    1 :
    Name = (null)
    Mount = /Volumes/debramullins
    UUID = DE000000-0000-8305-6600-000000000000
    Icon = NSWorkspaceIcon
    BSD = afp_2iqwWi0v4JKK3BWuNP2Eh7vn-1.2e00000a
    Type = Network
    Mounted = 1
    Ejectable = 1
    Boot = 0
    Whole = 0

  • ITunes freezes when importing music from CD and also when playing,

    Just recently iTunes has started to freeze when importing music from a CD - it just stops and the progress bar remains as it it. The whole mac then freezes and I get the spinning beachball. I can't use any other application. The same thing is happening when I play music - it's ok for a song or two and then freeze and the beachball appears. I've downloaded iTunes again and reinstalled and it's just the same. Using Safari and Mail etc is no problem at the moment.
    I also have a problem getting the iMac to recognise external hard drives - it won't show them on either firewire 400 or 800. I can see my 1TB drive using usb ( it shows up on the desktop, whereas on firewire it doesn't do this) but if I try to open it and see the contents in finder, it opens, but doesn't dispaly the contents of the drive. I can see the disk size but just get a grey spinning wheel in the bottom right hand of the finder window. Timemachine does not work.

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

  • Soundtrack crashing when importing music from CD

    Im trying to import music from a CD onto the timeline. I load about 4 or 5 songs onto the track and it crashes. I've deleted the plist. I've just replaced the CD drive. They are new CD's - and it has happened with a number of different CD's. Any ideas? I reinstalled Soundtrack -- although I did not uninstall it first.
    Soundtrack 1.5

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

  • Photoshop Elements 12 Organizer crashes when importing m2ts files

    When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files.  When I debug it I get:
    Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
    Is there a way for me to import m2ts files successfully?  If not, then is there a way to skip importing these files.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

  • FCP 5.1 crashes when importing XML files

    Hi,
    I just upgraded to final cut studio and when importing subtitle files on xml I get a crash with this script:
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x907d0920 CFURLCopyLastPathComponent + 52
    1 ...lCutPro.Plugins.XML Support 0x062ab468 PrivateUUDecode + 30704
    2 ...lCutPro.Plugins.XML Support 0x062acbc4 PrivateUUDecode + 36684
    3 ...lCutPro.Plugins.XML Support 0x062ad214 PrivateUUDecode + 38300
    4 ...lCutPro.Plugins.XML Support 0x062ad548 PrivateUUDecode + 39120
    5 ...lCutPro.Plugins.XML Support 0x062ad4d4 PrivateUUDecode + 39004
    6 ...lCutPro.Plugins.XML Support 0x062ad4d4 PrivateUUDecode + 39004
    7 ...lCutPro.Plugins.XML Support 0x062c1e3c InstantiateFCPObjects + 2144
    8 ...lCutPro.Plugins.XML Support 0x0627d26c EnableMetadataEditor(long, KGDictInt*) + 3596
    9 ...lCutPro.Plugins.XML Support 0x06280ec8 PluginMainEntry(long, long, KGDictInt*, void*) + 11864
    10 com.apple.FinalCutPro 0x00150244 HandleMenuCommand(long, unsigned char, unsigned char, unsigned char, KGErrorCode (*)(long, long, KGDictInt*, void*), void*) + 332
    11 com.apple.FinalCutPro 0x00150424 HandleCommand(long, unsigned char, unsigned char, unsigned char) + 236
    12 com.apple.FinalCutPro 0x00153ac8 pKGHandleCommand(long) + 156
    13 ...FinalCutPro.Plugins.Browser 0x01843c74 ProcessCommand(long, BrowserCmdRec*, BrowserRec**, KGDictInt*) + 23788
    14 ...FinalCutPro.Plugins.Browser 0x0187c168 GetDefaultTimecodeWidth() + 7524
    15 ...FinalCutPro.Plugins.Browser 0x0187f414 ComputeLayoutInfo(BrowserRec*) + 2924
    16 ...FinalCutPro.Plugins.Browser 0x018851b0 ComputeLayoutInfo(BrowserRec*) + 26888
    17 com.apple.FinalCutPro 0x002acca4 pKGViewMessage(long, long, KGDictInt*, KGViewRecord*) + 17596
    18 ...FinalCutPro.Plugins.Browser 0x0188253c ComputeLayoutInfo(BrowserRec*) + 15508
    19 ...FinalCutPro.Plugins.Browser 0x018851b0 ComputeLayoutInfo(BrowserRec*) + 26888
    20 com.apple.FinalCutPro 0x002a2f4c pKGViewPopupMenu(KGViewRecord*, KGMenuRec*, KGPoint*, long, unsigned char) + 376
    21 ...FinalCutPro.Plugins.Browser 0x0183d834 PopupBackgroundMenu(BrowserRec*, KGPoint*, long) + 1464
    22 ...FinalCutPro.Plugins.Browser 0x01880d58 ComputeLayoutInfo(BrowserRec*) + 9392
    23 ...FinalCutPro.Plugins.Browser 0x018851b0 ComputeLayoutInfo(BrowserRec*) + 26888
    24 com.apple.FinalCutPro 0x002ac9d4 pKGViewMessage(long, long, KGDictInt*, KGViewRecord*) + 16876
    25 ...FinalCutPro.Plugins.Browser 0x0188253c ComputeLayoutInfo(BrowserRec*) + 15508
    26 ...FinalCutPro.Plugins.Browser 0x018851b0 ComputeLayoutInfo(BrowserRec*) + 26888
    27 com.apple.FinalCutPro 0x002a589c PPassMouseEvent(KGPanelRecord*, KGDictInt*, long) + 1400
    28 com.apple.FinalCutPro 0x002afa68 pKGPanelMessage(long, long, KGDictInt*, KGViewRecord*) + 416
    29 com.apple.FinalCutPro 0x00254470 ServicesPanelsMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 120
    30 com.apple.FinalCutPro 0x00255b28 BrowserMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 84
    31 com.apple.FinalCutPro 0x002a4fd0 pKGPanelWindowProc(long, long, KGDictInt*, void*) + 96
    32 com.apple.FinalCutPro 0x002bc838 pKGSendWindowMessage(KGWindowRec*, long, long, KGDictInt*) + 140
    33 com.apple.FinalCutPro 0x00156860 HandleMouseDown(OpaqueEventRef*) + 1032
    34 com.apple.FinalCutPro 0x0015710c HandleWindowMouseDown(OpaqueEventRef*) + 296
    35 com.apple.FinalCutPro 0x003e6388 WindowMouseEvents(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 28
    36 com.apple.HIToolbox 0x931d7794 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    37 com.apple.HIToolbox 0x931d6eec SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    38 com.apple.HIToolbox 0x931ddc8c SendEventToEventTarget + 40
    39 com.apple.HIToolbox 0x93269e58 HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 236
    40 com.apple.HIToolbox 0x933cc9c8 HandleMouseEvent(OpaqueEventRef*) + 368
    41 com.apple.HIToolbox 0x931ddff8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 496
    42 com.apple.HIToolbox 0x931d79e4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    43 com.apple.HIToolbox 0x931d6eec SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    44 com.apple.HIToolbox 0x931ddc8c SendEventToEventTarget + 40
    45 com.apple.HIToolbox 0x9321e9a0 ToolboxEventDispatcher + 92
    46 com.apple.HIToolbox 0x9321e92c HLTBEventDispatcher + 16
    47 com.apple.HIToolbox 0x9321cee4 RunApplicationEventLoop + 148
    48 com.apple.FinalCutPro 0x0015394c KGMainEvent(void*) + 52
    49 com.apple.FinalCutPro 0x002c1004 main + 64
    50 com.apple.FinalCutPro 0x00002b64 _start + 340
    51 com.apple.FinalCutPro 0x00002a0c start + 60
    Any clues?
    Dual G5 2.0 ghz   Mac OS X (10.4.6)  

    appreciate that, but what we need to do is find out if its a problem with the import function or the files you are importing ... best way is to use the export xml function which we know shoud provide a compatible xml to test with the import xml function

  • Crashing while importing music files.

    Every time I try to importa music file (wav) into premier CS5.5 it crashes.
    I have put the software in again from the CDs but still it crashes. It will import photos OK still. What is wrong?

    I'm confused, so I'll reask the question.
    With Premiere Pro closed, can you open the WAV files in Audition, or does it crash also?

  • How can i disable auto playback when importing music files in itunes 10?

    when i downlaod music files that get imported to itunes it automatically plays the music in the background which interupts what i am currently listening to. how can this feature be disabled as it was possible in the past. i have a macbook air and running iTunes 10.

    I am having this same issue when downloading audiobooks from Audible.
    After the download completes in Safari, it imports into iTunes which automatically starts to play the file.
    Damned inconvinent when I am downloading multiple books for work and I am away from my Mac doing other stuff. I have to return to the Mac to manually stop the book each time.

  • ITunes crashes when importing video (only)

    I'm running 6.0.1, and have a new iPod. I wanted to use my g4 powerbook (1.33 MHz, 512 MB RAM, OS X Tiger 10.4.3) as my video library, and use my PC for my existing 350 GB music library. However, iTunes hangs with the beachball when I add any video (mpeg4 or h.264). The beach ball shows up for 2-3 seconds, and then iTunes closes, leaving me with an error report dialog box. Adding music to my library works fine, and the video files I'm using have added to my PC iTunes library and iPod with no issues at all. I've uninstalled iTunes and quicktime and reinstalled both (QT then iTunes) with no luck fixing the problem. This is SO frustrating, as I want to update my videos, iCal, address book, email all from my powerbook, and simply use my PC for music. I can't do this and no topics anywhere online seem to address this particular issue. This is the first time a piece of Apple software has crashed on me, and it does so consistently. Please help!

    I have a similar problem. I am using 10.4.3 with iTines 6.01 and QT Pro 7.03. When I want to import a video file or when I want to watch the preview in the iTMS iTunes crashes straight away. No problems with music.
    I have no idea what the reason could be. I think it has to to with the ltest update to 10.4.3, because everything works fine under 10.4.2 (with latest iTunes and QT).
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  • ITunes crashes when importing some CDs

    I am running iTunes 6.0.3 on 10.4.4. This latest version of iTunes has improved my ability to import audio CDs, but I still often see crashes of iTunes when importing into MP3 at 160 kbps (I'd imported long ago at 128kbps).
    I have tried all the things recommended in other threads: removing the CD Info.cidb file, removing the com.apple.kernelcaches folder and Extensions.kextcache file. I see similar problems when running iTunes as another user, and have repaired the disk using Disk Utility when booted from my Tiger Install DVD.
    As a test, I've tried importing from a particularly obstreperous CD as AAC, and it imports fine. Other MP3 bitrates also crash iTunes.
    Given that importing as AAC works, but MP3 doesn't, are there any suggestions on perhaps reinstalling whatever portions of the OS that handle MP3 encoding? I have installed LAME, but the library paths in the crash logs only point to real system libraries. I did an Archive and Install when I updated to Tiger (and that was after installing LAME).

    did u get this resolved? i have the same issues...

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