ITunes crashes when importing some CDs

I am running iTunes 6.0.3 on 10.4.4. This latest version of iTunes has improved my ability to import audio CDs, but I still often see crashes of iTunes when importing into MP3 at 160 kbps (I'd imported long ago at 128kbps).
I have tried all the things recommended in other threads: removing the CD Info.cidb file, removing the com.apple.kernelcaches folder and Extensions.kextcache file. I see similar problems when running iTunes as another user, and have repaired the disk using Disk Utility when booted from my Tiger Install DVD.
As a test, I've tried importing from a particularly obstreperous CD as AAC, and it imports fine. Other MP3 bitrates also crash iTunes.
Given that importing as AAC works, but MP3 doesn't, are there any suggestions on perhaps reinstalling whatever portions of the OS that handle MP3 encoding? I have installed LAME, but the library paths in the crash logs only point to real system libraries. I did an Archive and Install when I updated to Tiger (and that was after installing LAME).

did u get this resolved? i have the same issues...

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You can try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). You may get a more useful error message as to which component has problems.
tt2

ITunes crashes when Importing music from CD

Hi,
Im having trouble importing CD's using itunes. The process begins and then midway through the first track i get an error message saying that itunes need to close. I have run the CD diagnostics, but dont really understand what they mean. If anyone can offer any ideas on how to fix this it would be very gratefully recieved.
Thanks,
My CD Diagnostics results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eveshamvale AWRDACPI
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), BSSTOR (1.0.7.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 7500 Series\RADEON 7500 Series
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8520B________________1.03___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8161B_______________0100___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVD-ROM GDR8161B, Rev 0100
Audio CD in drive.
Found 17 songs on CD, playing time 75:51 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:33:45
Track 3, start time 07:48:40
Track 4, start time 12:09:20
Track 5, start time 15:38:47
Track 6, start time 19:13:32
Track 7, start time 22:08:32
Track 8, start time 26:44:32
Track 9, start time 30:24:22
Track 10, start time 35:19:72
Track 11, start time 41:43:50
Track 12, start time 46:32:25
Track 13, start time 51:25:05
Track 14, start time 57:55:02
Track 15, start time 62:58:65
Track 16, start time 67:45:55
Track 17, start time 72:12:15
Audio CD reading succeeded.
Get drive speed succeeded.
E: HL-DT-ST CD-RW GCE-8520B, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 49:42 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:56:45
Track 3, start time 08:19:37
Track 4, start time 12:21:05
Track 5, start time 16:54:65
Track 6, start time 21:40:52
Track 7, start time 26:57:60
Track 8, start time 30:54:62
Track 9, start time 34:33:25
Track 10, start time 38:37:42
Track 11, start time 42:09:10
Track 12, start time 44:35:30
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4 8 10.

I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest.

Itunes crashes when importing music (v10.5.2.11, Win 7 (64))

iTunes crashes whenever I try to import either a file or folder - regardless of the file format (e.g. WMA, MP3 etc.).
This is only a recent problem. Is the only option to try to re-install iTunes?
Thanks for any assistance.
Dyswim

I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest.

ITunes crashes when importing video (only)

I'm running 6.0.1, and have a new iPod. I wanted to use my g4 powerbook (1.33 MHz, 512 MB RAM, OS X Tiger 10.4.3) as my video library, and use my PC for my existing 350 GB music library. However, iTunes hangs with the beachball when I add any video (mpeg4 or h.264). The beach ball shows up for 2-3 seconds, and then iTunes closes, leaving me with an error report dialog box. Adding music to my library works fine, and the video files I'm using have added to my PC iTunes library and iPod with no issues at all. I've uninstalled iTunes and quicktime and reinstalled both (QT then iTunes) with no luck fixing the problem. This is SO frustrating, as I want to update my videos, iCal, address book, email all from my powerbook, and simply use my PC for music. I can't do this and no topics anywhere online seem to address this particular issue. This is the first time a piece of Apple software has crashed on me, and it does so consistently. Please help!

I have a similar problem. I am using 10.4.3 with iTines 6.01 and QT Pro 7.03. When I want to import a video file or when I want to watch the preview in the iTMS iTunes crashes straight away. No problems with music.
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ITunes crashes when importing/ripping from CD

This has been a niggling, occasional problem in the last months that is now consistent.
I cannot get iTunes on my W2K computer to import/rip from a CD. When I try, the progress bar shows no progress for many minutes (even if I request to just import one song), and then one of the following happens:
- iTunes quits
- the computer locks up
- I get a blue screen with very little info
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Thanks!
Keith.
Windows 2000 Soyo K7-VME mobo, 1.5 GB PC2700 RAM

- I get a blue screen with very little info
if you still get the blue screen after trying those
troubleshooting suggestions, could you let us know
what numerical and text codes are you getting with
it? (ie 0x[zeros/letters/numbers]
CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us
know what that is called too. (exact spelling,
please.)
here's a reference on the sorts of things i'm asking
about:
Troubleshooti
ng Windows Stop Messages
if you're just seeing a "flash" of a blue screen, we
can use this technique to make hidden blue screens
appear for us:
1) Open your system control panel (Start->Control
Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's
"Settings" button
4) Verify that under "System Failure" the
"Automatically restart" checkbox is not checked.
Thanks b noir, if I see it again, I'll save it. They're of the ilk of referencing an invalid memory address.
I may not get that far though. On a whim, I checked to see if iTunes could even play the CDs - it can't. It indicates that it's playing, but the progress bar is still. There is also no sound.
I verified with the little CD player that comes with Windows. it too has the same problem on the same tracks (the problem gets worse as you go further into the CD). This is true for both my CD-ROM, and my Lightscribe DVD burner. With that, it sounds to me like a system problem that an iTunes fix can't solve.
I have no idea where to go, 'cept for uninstalling and reinstalling the drives. Sounds to me like I'm reloading Windows. High time, as I've been running this installation for over 3 years.
Cheers
Keith.
iMac 333 w/ Harmoni 600 Mac OS X (10.2.x)

Itunes crashes when importing

Can anyone please help?
When importing a CD into itunes it will import 1 track then windows pops up an error window saying it must close the program.
This happens on all my cd`s.
PC AMD 64bit Dual Core 4000+ Windows XP Pro

I had the same problem and found out it was specific to the file type I was importing to. If I import using AAC or MP3 it crashes the other file types are fine. I want to use AAC but no one seems to be able to tell me why this happens!
If you change file types it might work then you are faced with the problem of large file sizes!!
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Respectfully,
PugetSounder

No insight I'm afraid, but I have exactly the same problem as the first one you describe. I don't think it happens every time, but most times the first insertion of the CD is as you describe - iTunes asks if I want to import, I click "Yes", and the CD disappears from the left hand column in the iTunes display. When I eject and re-insert, it always works. This must be a bug in iTunes. Can anyone explain it? This is on a MacBook using the latest software - but I don't think there has been an update in the last month (maybe I just forgot).

Itune crashes when importing from CD!

I did everything* but it still crashes when I tr.
* Trash com.apple.iTunes.eq.plist,com.apple.iTunes.plist.
Use utilty to repair disk permission
Use utility to repair disk
Trash and reinstall latest itune
I am wondering what else I need to do. Is there a solution. Seems there is no answer as there are many having the same issue unanswered.

I simply had to repair the autorizations with disk utilities... Go figure...

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Hi Chris
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
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ITune crashes when importing .mov files

I have a few mov files on the desktop and dragged them to iTune library. iTune shut down without warning. I also tried importing it by selecting File>Import, but this did the same thing. Any suggestions?
MacBook Mac OS X (10.4.6) Returning to Mac after 10 years of absence

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Have you tried deleting the songs from Settings?
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There's another thread on here that suggested re-installing iTunes. That works for me (in that the videos play), but I have to re-install iTunes every time I want to watch them which is a pain. So if anyone has a more permanent fix...

ITunes crashes when importing some CDs

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