Itunes crashes when iPod is plugged in.

So I just got a new iPod, 160GB classic.
It worked fine for a few days (although it prompted me to download itunes 9 which now makes cd ripping take upto 3 hours, but that's another story), I put some of the stuff I already had on my comp onto my iPod.
Yesterday I was asked to download the latest iTunes update, and now that I have (iTunes downloaded and installed it by itself) everytime I plug my iPod in iTunes crashes. iTunes is fine on it's own, but if an iPod is plugged in it just freezes and I have to close it using task manager.
My brother has an iPod classic 120gb which he's had for the last 6 months and he said he's always had this problem, only very occasionally has it actually worked for him (and even today, his iPod only has artists A-C and he can't update any further!).
These were both gifts and we need the problem solving immediately. We're both on different laptops (windows vista) that run fine with no problems regarding memory or anything like that.
Thanks

I have an iTouch and the same thing happens to the 3 of us here. What wI do to avoid it is to manage your iTunes and all the changes first, THEN plug in your iPod. It doesn't freeze for me then. But, if I plug it in right away, it freezes. Hope this helps for you.

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ITunes crashing when iPod is plugged in, works when iPod is disconnected

Like the title says, iTunes 8 is crashing for me when my iPod is plugged in, but it's working fine when the iPod isn't plugged in.
Earlier today, I upgraded to iTunes 8 and also downloaded the iPod touch update (2.1). I didn't have time for it to install though because I was going to be late for class, so I left the iPod connected, shut the laptop and brought it with me to class. I opened it up when I got there, to see if the installation process would continue, but it didn't... so I did a force quit.
My iPod still works fine, but my iTunes doesn't. I don't know if it was because I did the force quit that made iTunes sucky, but either way, I've tried a bunch of things to fix it.
1. Reinstall
2. Disable Last.fm plugin (crash report window said that it could be causing it the crashing)
3. Reboot into safe mode and reinstall
and there's probably more things I did to try to fix the problem but they didn't work.
Sooo...
Can anyone help?
Thanks much!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

ITunes Freezes when iPod is plugged in

Can anyone help me? I'm about ready to throw both my IPod and computer out the window! Everything has been working fine and all of a sudden, whenever I plug my IPod in, ITunes completely freezes up. As soon as I unplug the IPod, ITunes starts working again.
I have a 30 GB IPod, Windows XP, and ITunes 7.1.1.5. I have tried all of the following: reinstalling ITunes, reinstalling the IPod software, plugging the USB cable into a different port, using a new USB cable. The only thing I haven't done is restore the IPod, and I can't do this because of ITunes freezing every time the IPod is plugged in.
Like I mentioned above, everything was working fine and then all of a sudden this started happening. Has anyone else had this problem? I'd appreciate any help you can give me. Thanks.
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP ITunes 7.1.1.5
Dell Dimension 8300 Windows XP

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

ITunes crashes when iPod plugged in.

Hello,
Today I went to use my iPod (classic 80GB) and much to my dismay the music which was on there the day before had become corrupted again, meaning I have to restore it again using iTunes, but now whenever I plug my iPod in and iTunes is already open iTunes just freezes and doesn't recognize the iPod is connected. The iPod shows up in My Computer and my laptop does the usual recognizing that I have connected it, but iTunes simply will not acknowledge it is connected, nor will it do anything after the iPod has been plugged in. If I plug the iPod in prior to opening iTunes then iTunes still loads, but as soon as it does it instantly freezes. As I said this is a brand new problem and I have no idea what to do. Is there a way to restore my iPod back to factory settings without iTunes as that seems like the most obvious thing to do here, or am I mistaken and need to do something else?
Thank you.
P.S: my iTunes is the most up-to-date version and I'm running Vista Home Edition as the Admin.

Have you tried using a different USB port, as suggested here?
http://support.apple.com/kb/TS1502
Have you tried resetting the iPod while it's connected to itunes? Not a restore, the reset thing with the iPod's center button.
You could also try restoring it from another PC, if you have a friend with itunes installed.

After iOS 4 update on iPod Touch, iTunes crashes when iPod is connected.

I just updated my iPod from 3.1.3 to iOS 4, and after all of that, when I plug in my iPod Touch 2G [version 4.0 (8A293)] to my laptop, iTunes crashes. A window pops up saying "iTunes has stopped working," and then iTunes closes automatically. When I do not already have iTunes open and I connect my iPod, iTunes will open and then close a few seconds later with the same pop up box.
I tried seeing if it was a syncing or connecting issue, so I turned off automatic syncing and the problem still exists. Therefore, I think it is a connection issue.
*Note: When I was updating to iOS 4, I left and came back to my computer with it running on idle. Could that have had an effect? If so, how can I just redo everything?
**Another note that may be helpful is that while I do still have all of my music and videos in iTunes (which works totally fine with no iPod attached), the videos and music is NOT on my iPod. But, my apps all work fine on my iPod.
I would really appreciate any sort of help I could get for this problem. I was really looking forward to the OS update, but now I am disappointed because of this major problem.
THANK YOU for your help!

I would try moving the existing iPod backup file to a safe locations and let iTunes make a whole new one. The location of of the backup file is:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

Computer and iTunes freezes when iPod is plugged in

Hi there.
I'm using Windows Vista x32 SP1 and lately I've had a problem with my iPod and iTunes. It hasn't always been like this as recently I have been updating my iPod, but for some reason something has caused a problem.
I can use iTunes fine and play songs from it, until I plug in my iPod. When the iPod is plugged in, I can't use anything on iTunes, be it sync, change song, or anything. I can't even access the iTunes screen if I have changed window.
Nor can I access the "Computer" section of my computer, where the "iPod" folder is stored - this freezes up as well.
However, as soon as I unplug the iPod, everything starts working again. However, this means that I can't ever sync, or even fix/scan - because I only get these options AFTER I have unplugged it. I have restarted my computer and reinstalled iTunes, as well as resetting my iPod (pressing the center button and menu) whilst plugged in, and whilst unplugged - all to no avail.
Any help would be greatly appreciated, I have searched through the internet for ages trying to find a solution and I can't seem to find any answers. Thanks!

ANY help would really be appreciated... My iPod is corrupted I think but I can't restore it due to the above problems so everything's going wrong.

Itunes freezing when Ipod Classic plugged in

When I plug in my ipod classic 80 gb,itunes freezes (cannot click or play anything) and an error message shows up.
"There is a problem with this drive. Scan the dvice now to fix". Tried that and it doesn't work. It also says my ipod is not responding.
The newest version of itunes is installed and our computer is windows 8.
Any suggestions would be greatly appreciated. I have looked at lots of other discussions but nothing has helped my problem.
Thanks!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

ITunes crashes when iPod is connected

Hello, I just got the 5th gen iPod and everytime I connect it to my powerbook g4 (10.4.3) itunes INSTANTLY crashes, as well as when trying to play a video itunes instantly crashes (this has been going on on and off since the video update) I am using itunes 6.1 and I've tried reinstalling it and I've restored the iPod? any advice?

I have the same prob here.
Mac Mini with OS X 10.4.3
iTunes: 6.0.1 (3)
QuickTime: 7.0.3
iPod Updater: either 2005-10-12 or the latest one 2005-11-xx
iPod Video
1. QuickTime can play .mov correctly
2. problem: everytime i connect to my iPod Video to Mac mini, iTunes crashes immediately. After that, I tried to reinstall everything (including iTunes, iPod Updater) after cleaning everything related in the system (but iTunesHelper couldn't be removed until I restarted the OS) but in vain.
3. iPod Video can sync with iTunes 6.0.1 (with updater 2005-10-12) correctly. Just cannot talk to my Mac Mini!
Please help, thanks!

ITunes Freezes when iPod touch plugged in

So last night I plugged my PB G4 into my external hard drive (which is where all my music is stored) and then plugged my iPod Touch 3rd gen into the laptop... figured I'd get the new iOS. iTunes said I needed to upgrade iTunes first and I agreed to go ahead with the upgrade. That seemed to work fine. But now I can't sync my iPod... let alone download the new upgrade (iOS5). Every time I plug it in iTunes freezes. It shows up in iTunes and then after about 10 seconds I get the pinwheel spinning. I've even been quick with plugging it in and then trying to right click on it and then select the back up option... or unplug it and then plug it back in quick and click on upgrade or sync... it almost tricks the thing into working... but to no avail). I can't even do a restore. I'm thinking I need to go back to iTunes 10.4 and sync my iPod (it hadn't been synced recently) and start over. Is this the case? If so, what is the easiest way to go back to 10.4?
Thanks.

No help on this? Really? Here's a little more info. When I plug the ipod in with iTunes not running, it opens iTunes. The ipod charges but causes iTunes to freeze up. And I can't figure out how to go back to iTunes 10.4... Anybody know? I've restarted both devices several times... reinstalled iTunes 10.5 2 or 3 times...
I got the iPod Touch in February of this year and have synced it numerous time to this computer without issue.
Oh, and when I plugged it in the other day to do the upgrade iTunes interacted with the iPod just fine... asked me about if I wanted to update to iOS5. Once the upgrade to iTunes 10.5 happened that's when I started having trouble.
I can't believe I haven't gotten any help on this yet...

ITunes crashes when iPod starts to sync

Have tried connecting ipod using Firewire and USB, rebooting ipod and reinstalling iTunes to no avail. iTunes says it's starting to update ipod then a norton internet security dialogue appears saying a windows subsystem is attempting to connect, it is at this point itunes crashes. Any suggestions for a permanent solution aside from a format?

hiya!
a norton internet security dialogue appears saying a windows subsystem is attempting to connect, it is at this point itunes crashes.
which Windows subsystem is being cited here? could you let us know the precise text of the message?
(thinking this might possibly give us a few leads on what might be going on.)
love, b

ITunes crashing when iPod is connected

iTunes has been crashing on my computer for the past few weeks some (not all) of the time when I connect my iPod for updating and recharging. The program doesn't quit all the time, as I stated, and it never immediately repeats itself when I relaunch the program and continue the update process. Also, the problem started before I updated to 7.2. I've done nothing else to iTunes other than the usual additions of a few songs and podcasts or fiddling with the equalizers of certain songs. And there's been no noticeable effect to the quality of my recordings, nor do any of them seem to be missing. Any ideas?
MacBook (2 GHz, 1 GB RAM, 80 GB HD); Mac mini (1.42 GHz, 1 GB RAM, 80 GB) Mac OS X (10.4.8) Video iPod 30GB

BenjoWestside wrote:
... as soon as _I unplug the iPod_ it says "no songs available" (oddly enough you can still see the pictures in the cover flow of the opening menu). Then when I plug it in again and run iTunes it says I have to restore my iPod completely, becuase "an iPod in recovery mode has been detected".
You are using the eject button to safely disconnect your iPod -aren't you?
Phil
Message was edited by: the fiend

Itunes crashes when iPod is connected and doesn't recognize it (iPod touch)

Help! Whenever I plug my iPod in my iTunes freezes! Both my iPod and iTunes work perfectly fine it's just when my iPods connected. It also doesn't recognize it but it appears on my computer. It was fine before and this problem only occurred very recently. I have the newest iTunes. Any ideas on what I could do? Thanks for your help

My problem still isnt solved however I have got further. This has taken me many hours but by searching for ages, i tried the msconfig idea on itunes. After following the instructions, i found that it stopped my itunes from crashing. I then found the root of the problem - it was the Apple Mobile Device which was interfering and crashing my itunes. So i deleted it and yes my itunes was not crashing however I need it to sync my ipod..hmm.. so if I reinstall it, it crashes my itunes and if I dont, I still cannot sync my ipod.
Im not too sure what to do now however I feel a sense of achievement for getting somewhere.. Thanks for your help again X

Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?

A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!

Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help.

ITunes crashes when iPod connected

After four years I finally have my first error message of any kind with my Mac. The other day I plugged in my iPod touch after iTunes was already open and an error message popped up saying iTunes would be forced to close. I can use iTunes w/out any issue but as soon as I plug in my iPod, it crashes every time. Anyone have any fixes?

OK I FIXED IT!! my ipod is all set to manual except for the games. Both my games became unplayable the other day for some reason (texas holdem and tetris). i went into my ipod through my computer and went into the ipod_control folder. i deleted the games. now it works fine.

ITunes crashes when iPhone is plugged into computer

Ever since upgrading both iPhone software and iTunes iTunes shuts down when I plug my iPhone in to my computer. I have a 32gig G3S iPhone. iTunes runs fine and the phone works ok after a glitch or two this past week (lost phone connectivity Saturday and then black screened on Monday). However everytime I plug my iPhone into the USB port (direct connection) iTunes will give me the unexpected error message and need to shut down. I have followed the directions on how to completely uninstall iTunes and all related software (QuickTime bonjour etc) and still the same problem. I am running winXP Home and it's up to date.
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Found my own solution.
Deleting Podcasts that I had downloaded using my wifi connection instead of iTunes.

Itunes crashes when iPod is plugged in.

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